Originally Posted by MSPeconomist

In the past, there were periods when DL employees who had contributed to certain charities were permitted to dress more casually, including jeans. This applied to FAs and SC agents at least, and probably all customer facing staff that would normally wear uniforms, with the probable exception of pilots. I agree it was a bit confusing in that one couldn't identify FAs easily; there was a flight where I had assumed that a nonrev was volunteering to help with the drink service.