D1 Elevated Experience
Oct 5, 2022 | 9:39 am
#76
Join Date: May 2008
Location: Minneapolis
Programs: AA EXP, Hyatt Diamond, SPG Gold, GlobalEntry, Admirals Club, United Club
Posts: 2,095
Oct 5, 2022 | 9:43 am
#77
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 102,617
At one time, flights to/from France had better food and especially wine in business class (compared to standard business class TATL offerings at the time).
Oct 5, 2022 | 9:46 am
#78
Suspended
Join Date: Feb 2022
Posts: 853
Why on earth give government officials such deference? They're your servants, not the other way around, outside of a formal setting like a courtroom, in which case you'd be addressed formally as well.
Oct 5, 2022 | 9:54 am
#79
Join Date: Sep 2006
Location: LAX
Programs: Fallen DL DM (PM) 2MM
Posts: 4,783
there actually *IS* such a "Preferred Name" field on the full website view of "Personal Details" in your profile; it populates to the upper right corner of the screens next to your total SM balance and the little "bell" icon with the number of unread notifications
but it doesn't appear that the IT folks have ever thought about pulling that through to staff-facing screens (res agents, FAs, GAs, etc)
(I'm like you in that I really don't like being addressed by my formal first name, and also of an age that I well remember when "friendly customer service" came with the expectation of being addressed as "< honorific > Lastname" )
but it doesn't appear that the IT folks have ever thought about pulling that through to staff-facing screens (res agents, FAs, GAs, etc)
(I'm like you in that I really don't like being addressed by my formal first name, and also of an age that I well remember when "friendly customer service" came with the expectation of being addressed as "< honorific > Lastname" )
There was a time, that when addressed as "Mr <Lastname>" I'd say that "that's my Dad"
Oct 5, 2022 | 10:07 am
#81
Join Date: May 2008
Location: Minneapolis
Programs: AA EXP, Hyatt Diamond, SPG Gold, GlobalEntry, Admirals Club, United Club
Posts: 2,095
On top of that, I have tremendous respect for the vast majority of judges. They play a very difficult role in a system I genuinely believe in. So I treat them with deference even outside of courtrooms (I'd never actually be in a courtroom).
Oct 5, 2022 | 10:51 am
#82
Join Date: Feb 2019
Programs: Kroger Plus, Starbucks Green Card, My Walgreens
Posts: 5,541
also, kind of an elitist sounding complaint, but why doesnt DL hold the main cabin people from exiting the plane until all of D1 is out? VS does this for UC and it makes complete sense as just one more tiny. perk for dropping a few grand. would be really nice to see DL provide the service they are marketing
Oct 5, 2022 | 11:11 am
#84
Join Date: Jul 2008
Posts: 1,256
Back to the pink shirt, whilst you might not like the look and believe the premium cabins shouldn’t be subjected as far as I know breast cancer is just as likely to effect d1 passengers as those in the last row of coach. I think the idea of the pink is breast cancer awareness and hey if a garish pink shirt results in a few lives saved I can deal plus fashion has changed I never wore jeans to the office twenty years ago now I can wear Jeans or even a skirt if I so desire
Oct 5, 2022 | 1:08 pm
#85
Join Date: May 2008
Location: Minneapolis
Programs: AA EXP, Hyatt Diamond, SPG Gold, GlobalEntry, Admirals Club, United Club
Posts: 2,095
The perk is time. The faster you can get off the plane, the faster you can get wherever you're going. If you're the person who - when you arrive, the meeting starts - there's a direct correlation between getting off the plane earlier and getting home at the end of the day earlier (or whatever).
For me, I don't care much about this "perk" because I'm not that person, and I have to schedule buffer time anyway, plus I enjoy the people watching, and watching people try to zipper merge may be one of the best people watching opportunities there is.
For me, I don't care much about this "perk" because I'm not that person, and I have to schedule buffer time anyway, plus I enjoy the people watching, and watching people try to zipper merge may be one of the best people watching opportunities there is.
Oct 5, 2022 | 1:43 pm
#88
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 102,617
BTW, if a government employee (or anyone else with whom I have a business or health care relationship) expects me to address him/her formally (or if anyone introduces themself to me without saying a first name at all), I expect that person to extend the same courtesy to me and use my formal name. "Hi Jane, I'm Dr Smith "is just offensive and "Hi there" is even worse.
Oct 5, 2022 | 2:09 pm
#89
Join Date: Dec 2002
Location: Washington, DC, Chapel Hill, NC (RDU)
Programs: DL Plat (won't hit DM again) 2MM (2.5), HH Gold, PC Gold, Hyatt Plat
Posts: 5,725
Oct 5, 2022 | 3:20 pm
#90
Join Date: May 2008
Location: Minneapolis
Programs: AA EXP, Hyatt Diamond, SPG Gold, GlobalEntry, Admirals Club, United Club
Posts: 2,095
Agree, and it's especially important that FAs not say Mr Brewer and then address Ms Brewer as Jane.....or address older customers formally but not extend the same courtesy to younger ones (except children and pets).
BTW, if a government employee (or anyone else with whom I have a business or health care relationship) expects me to address him/her formally (or if anyone introduces themself to me without saying a first name at all), I expect that person to extend the same courtesy to me and use my formal name. "Hi Jane, I'm Dr Smith "is just offensive and "Hi there" is even worse.
BTW, if a government employee (or anyone else with whom I have a business or health care relationship) expects me to address him/her formally (or if anyone introduces themself to me without saying a first name at all), I expect that person to extend the same courtesy to me and use my formal name. "Hi Jane, I'm Dr Smith "is just offensive and "Hi there" is even worse.