DL continues to weaken operationally (Summer 2022 Meltdown)
Jun 19, 2022, 2:52 pm
#181
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Poster could look into having him take a shuttle bus to ATL, and both DL and WN have direct flights to STL from there.
David
Last edited by DiverDave; Jun 19, 2022 at 3:04 pm
Jun 19, 2022, 4:23 pm
#182
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For BHM, maybe look at MSY or MEM for more nonstop choices. STL suggests AA, although if the kid has some status with DL and none at AA, it could be better to stick with DL so as to get some priority if something goes wrong. I'm not sure an airline would give special consideration to a 15 y.o. unless a UM fee has been paid.
BTW, does DL currently allow a UM to fly a domestic connection? That could be reassuring even if age 15 doesn't require travel as a UM (and of course the kid prefers to avoid UM supervision).
Jun 19, 2022, 4:52 pm
#183
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Location: Atlanta
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The way the desk is laid out too meant I had a good view of her screen while she worked and I was amazed that she was doing all this through a terminal CLI rather than with a UI. Huge props to the agents that need to deal with that and shame on Delta IT for having such an unintuitive system.
there are just too many things they can do which they CANNOT do in SNAPP, the obfuscated UI used to check bags, at the gate, check in, etc. In summary it takes like 9 months to years to learn it, and Delta employees - or management - are impatient. Or lazy.
it’s similar with Salesforce (lightning vs classic), SAP, etc. there’s just more control in the big old one. But with control (power) comes great responsibility.
Jun 19, 2022, 5:46 pm
#184
Join Date: Jul 2003
Location: Atlanta
Posts: 5,187
Wouldn't using a shuttle bus still entail a risk of being stuck overnight at ATL? Avoiding this means that parent or other responsible adult takes kid to airport with a nonstop and parent or responsible adult meets the kid at the destination airport where the nonstop lands.
For BHM, maybe look at MSY or MEM for more nonstop choices. STL suggests AA, although if the kid has some status with DL and none at AA, it could be better to stick with DL so as to get some priority if something goes wrong. I'm not sure an airline would give special consideration to a 15 y.o. unless a UM fee has been paid.
BTW, does DL currently allow a UM to fly a domestic connection? That could be reassuring even if age 15 doesn't require travel as a UM (and of course the kid prefers to avoid UM supervision).
For BHM, maybe look at MSY or MEM for more nonstop choices. STL suggests AA, although if the kid has some status with DL and none at AA, it could be better to stick with DL so as to get some priority if something goes wrong. I'm not sure an airline would give special consideration to a 15 y.o. unless a UM fee has been paid.
BTW, does DL currently allow a UM to fly a domestic connection? That could be reassuring even if age 15 doesn't require travel as a UM (and of course the kid prefers to avoid UM supervision).
Jun 19, 2022, 6:05 pm
#185
Join Date: Jul 2019
Location: Bham, AL
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Wouldn't using a shuttle bus still entail a risk of being stuck overnight at ATL? Avoiding this means that parent or other responsible adult takes kid to airport with a nonstop and parent or responsible adult meets the kid at the destination airport where the nonstop lands.
For BHM, maybe look at MSY or MEM for more nonstop choices. STL suggests AA, although if the kid has some status with DL and none at AA, it could be better to stick with DL so as to get some priority if something goes wrong. I'm not sure an airline would give special consideration to a 15 y.o. unless a UM fee has been paid.
BTW, does DL currently allow a UM to fly a domestic connection? That could be reassuring even if age 15 doesn't require travel as a UM (and of course the kid prefers to avoid UM supervision).
For BHM, maybe look at MSY or MEM for more nonstop choices. STL suggests AA, although if the kid has some status with DL and none at AA, it could be better to stick with DL so as to get some priority if something goes wrong. I'm not sure an airline would give special consideration to a 15 y.o. unless a UM fee has been paid.
BTW, does DL currently allow a UM to fly a domestic connection? That could be reassuring even if age 15 doesn't require travel as a UM (and of course the kid prefers to avoid UM supervision).
Bham is roughly 2 hours from ATL, so if worse comes to worse, my son's mother can meet him at ATL if there's an issue--though probably an option not worth taking.
Jun 19, 2022, 6:16 pm
#187
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Minor at this point, but my JFK to LHR flight delayed 30
minutes tonight. Plane has been here for hours, and weather is beautiful here in NYC.
minutes tonight. Plane has been here for hours, and weather is beautiful here in NYC.
Jun 19, 2022, 6:52 pm
#188
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Jun 19, 2022, 6:56 pm
#189
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Jun 19, 2022, 6:58 pm
#190
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'Travel Armageddon' continues as flight delays, cancellations pile up: What's going on? (msn.com)
Nationwide, Delta and United have the highest number of cancellations, with 7% and 3% of flights canceled, respectively, not including flights on their regional affiliates. Airports that are seeing the most issues include Hartsfield-Jackson Atlanta International Airport, John F. Kennedy International Airport and LaGuardia Airport in the New York City area.
Jun 19, 2022, 7:03 pm
#191
Join Date: Jul 2003
Location: Atlanta
Posts: 5,187
Ok, then the next question: is it possible to tack on a UM fee to an existing reservation, or will I need to cancel and rebook the whole thing?
Bham is roughly 2 hours from ATL, so if worse comes to worse, my son's mother can meet him at ATL if there's an issue--though probably an option not worth taking.
Bham is roughly 2 hours from ATL, so if worse comes to worse, my son's mother can meet him at ATL if there's an issue--though probably an option not worth taking.
Jun 19, 2022, 7:06 pm
#192
Join Date: Jul 2019
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Jun 19, 2022, 8:25 pm
#193
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The problem is that airport issues like 30 minute delays at JFK run into Delta’s gate and other staffing issues, resulting in multi hour delays and cancellations. Depending on what happens tonight I may rant further. SkyClub closes in an hour.
Jun 19, 2022, 8:56 pm
#194
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Last July I think, Delta/Bastian released an apology letter for service issues and announced a number of things, like thr extension of status / another year of rollover.
With service issues much worse this year, he will have to write another letter. But does Delta give anything material to the customers?
With service issues much worse this year, he will have to write another letter. But does Delta give anything material to the customers?
Jun 19, 2022, 9:34 pm
#195
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"This has been another travel Armageddon weekend," James Ferrara, co-founder and president of global host travel agency InteleTravel, told USA TODAY. "But it's not isolated, or really a surprise."
Armageddon is the last or final battle. So this weekend is yet another "final" battle, to be followed by more, and is not isolated?
(BTW I flew this evening and got to my destination early with no drama. I did not see any signs of Armageddon.)