fly747first

OK but to be fair, the only U.S. airline that is using glassware right now is jetBlue in its signature Mint Class. DL does provide blankets and pillows on domestic D1 flights; not standard domestic F and that's consistent with AA and UA.

What I find truly alarming is how DL continues to lie at multiple levels... they previously published a meal restart date for non-transcon routes which was nothing but a lie and now, DL isn't even serving meals on flights over 1500 miles that are being advertised with meals.

However, I definitely applaud you for calling out DL on their hypocrisy since they never stopped serving meals on short international D1 flights--some shorter than JFK/SFO in domestic D1.

dw

This is OT for this thread, but that seems to be their whole MO now-- like on the investor call this week, instead of admitting they are having challenges with res line staffing and pledging it will get better with new hires in the pipeline, Ed gave that BS line about the average wait being only 1 hour and that people could just personally e-mail him for help.

kochleffel

I received that kind of email the other day after reserving a hotel room. The reservation is for April 2022.

jdrtravel

And yet there is now glassware in the sky clubs and real plates in clubs that used to have them (SFO). So Covid spreads on glasses in the air but not on the ground? To be 100% clear, I have been VERY supportive of strong public health measures during the pandemic, but when companies try to hide cost-cutting behind public health policies they actually weaken the effort of legitimate public health policies. People start to see it all as silly, when it's not.

fly747first

A despicable liar like Ed suits DL quite well... lol
He should be ashamed that the wait is allegedly only 1 hour... Holiday Inn can perform better than that!

krazykanuck

What's the current state of service on the DL Shuttle flights? I know in the back days these were exemption routes to somewhat of an extent, but I have DCA-LGA in a couple weeks and while I figure "nothing" is the answer, I'm curious if it'll be a bloody mary morning. Probably will just have breakfast in the SkyClub anyway.

fly747first

I agree with you completely. My previous comment was more granular to help you catch DL in their perennial cycles of lies. If you tell them you are upset about blankets and pillows not being provided, for instance, they can easily give you the run around knowing that their competitors aren't doing so outside of premium markets. However, if you use more clear examples of their hypocrisy, e.g., using glassware in Sky Clubs but not in the air as you pointed out, it's easier to shine the light of truth upon extreme DL equivocators. :0)

Eastbay1K

So long as DL is honest regarding the product it is selling me (i.e., this flight will have no meal, this flight will have a limited meal service, this flight will have snacks and a full meal), I really don't give a flying eff regarding marketing high purr bow lee that this, and pretty much every other endeavor designed for profit is spewing. For years, one airline or another would blame something on "in order to remain competitive," to which my reply was "if you want to remain competitive, keep your product a step up from the dreck the competition has introduced."

Now, if DL sold me a flight with "snacks, drinks, breakfast, snacks" (as my upcoming D1 flights) and I arrive to my aircraft, to find myself in a domestic F seat and handed a box of shelf-stable goodness as my meal, I'd have a gripe.

As for the rest, it is nothing more than corporate posterior gas coming out the oral orifice, which I always absorb with more than a grain of salt. My sugar now comes in 4lb bags instead of 5, and the 8oz yogurts are barely 5 now. Those companies have equally enthralling reasons for why those are good things.

fly747first

Your extensive comments add little to no value when you take into account reality. See image attached of how DL is outright lying about flights with meal services that in reality only have boxed snacks.

Eastbay1K

Thank you for the opportunity to learn of my little to no value posts. Have a bright, bright sunshiny day!

Lomapaseo

If the meals are still cheapo swill, what's the story with the drink service?
After being served a drink per hour I can forget about a meal

On these 1500 mile flights currently listing meals have they moved up to PDB? and drinks in real glasses with ice and twists during the flight?

cmd320

HAHAHA! Good one, still much too dangerous to offer any of that…

fly747first

DL isn't even providing glassware in international D1, yet B6 has no problems doing so on much shorter domestic Mint flights

dw

The funny thing is, AA’s website is also totally inaccurate now with most F routes… but in the opposite way. Flights where they are definitely serving a sandwich or fruit and cheese plate in F have been coded as merely “refreshments” for months now. I guess that’s a good way of managing expectations ;-)

BirdLawyer

Any info on pdb on international D1? Specifically ATL to South America, but any info is better than none.