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DL considering increasing F capacity to 75% (survey email)

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DL considering increasing F capacity to 75% (survey email)

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Old Aug 5, 2020, 2:58 pm
  #16  
 
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Originally Posted by BenA
I agree with everything you’re saying and think it’s fair criticism of my thoughts. The egregious part to me comes from the other end - it’s that Delta would be breaking the promise they made to existing F passengers, and I guess my initial gut reaction is that it “feels” worse if they are compromising your safety just to restore an optional elite benefit and not even getting any additional revenue for it.

Although that doesn’t really stand up to even a cursory examination, because upgrading Y passengers frees up coach seats they can then go ahead and sell, so it affects revenue too.

It’s really just optics, and I think front line employees will have to cope with a fair amount of “you mean I paid to get my own row for distancing and now you’re going to upgrade someone into it?!” frustration, even though that’s not objectively any worse than “you mean now you’re going to sell that seat?”; it feels to the F passenger like their purchase is valued less by the company than a random elite’s loyalty, even if the underlying rationale is purely economic.
Fair enough, I can understand the point of view of compromising safety feels worse when they are doing it just to give someone a perk. I think we agree that either do it (distancing) or don't but some half hearted attempt makes little sense.
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Old Aug 5, 2020, 3:00 pm
  #17  
 
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Originally Posted by Gig103
I disagree on the business model because there are plenty of diamonds getting complimentary upgrades to First Class although it is certainly route dependent. Is it 50%? Probably not, but business travel is still down, and I feel that is where much of the F cabin comes from.
You've missed the point. It's not going to stay at 50% loading, something will have to give. Right now it's mostly not business travel, so bumping the price won't currently work. Case in point, a one way bought 14 hours from departure was still under $200, it would have been $800+ in the past, there is simply no demand, and no real way to raise prices with AA still going with the fire sale pricing, first is the normal price of coach on some routes now, and if I can plan even a week out, I'm looking at <$100 RT fares. That's not sustainable. If you can't raise per seat revenue, the only thing left is the seats sold on the plane. I took DL for the simple fact they hadn't cut to the bone, and I could get where I needed to go without absurd layovers, but the longer this drags on, bankruptcy will be revisiting the airlines.
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Old Aug 5, 2020, 3:00 pm
  #18  
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PS I just took a business trip on Delta and they are hurting bad. ATL is still an absolute ghost town and Delta can't survive if this goes into 2021.

PS2 My brother is a furloughed pilot for AA and rumor has it they are about to offer a buyout/early retirement to every pilot no matter age...5 years at 50 hours pay plus 5 years medical to leave the company.

Last edited by ryandc99; Aug 5, 2020 at 5:53 pm Reason: mod note - removed inflammatory language
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Old Aug 5, 2020, 3:02 pm
  #19  
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I'm not really sure what the difference between 75% and 100% would be in F. Either way some people are going to be sitting next to one another.

With that said, until actual F service returns to F, I have no intention of paying for it. I'd much rather sit in a C+ exit row with the middle blocked.
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Old Aug 5, 2020, 3:29 pm
  #20  
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Originally Posted by cmd320
I'm not really sure what the difference between 75% and 100% would be in F. Either way some people are going to be sitting next to one another.
But how ever will they decide? A new upgrade list? Higher on the “social distancing list” you get a chance to not have to sit next to somebody!
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Old Aug 5, 2020, 3:46 pm
  #21  
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The percentage should depend on the seating configuration and people traveling together should be exceptions to the rule. For example, the CRJ-900/CRJ-700 can start by filling all 6 or 8 window seats and add people in aisle seats if they're traveling together, up to 9 or 12 in FC. If there are four or five rows of 2-2 in the FC cabin, start with all window seats, so 8 or 10 (50%) and go up to 16 or 20 depending on how many are are traveling alone.

For D1 suites, there's no reason not to do 100%. Even D1 on wide bodies without suites can go to 100% since the center section has the retractable walls (IIRC on all 767s and A330s, while all 350s and 777s have suites) to separate seats if people aren't together.
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Old Aug 5, 2020, 3:58 pm
  #22  
 
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Originally Posted by MSPeconomist
The percentage should depend on the seating configuration and people traveling together should be exceptions to the rule. For example, the CRJ-900/CRJ-700 can start by filling all 6 or 8 window seats and add people in aisle seats if they're traveling together, up to 9 or 12 in FC. If there are four or five rows of 2-2 in the FC cabin, start with all window seats, so 8 or 10 (50%) and go up to 16 or 20 depending on how many are are traveling alone.

For D1 suites, there's no reason not to do 100%. Even D1 on wide bodies without suites can go to 100% since the center section has the retractable walls (IIRC on all 767s and A330s, while all 350s and 777s have suites) to separate seats if people aren't together.
I agree. I’ve had “Full” FC cabins with empty rows because people are traveling together and sit together. I think it wouldn’t be harmful to guarantee you won’t be seated next to someone you aren’t traveling with but also increase the cap. The number of complaints I’ve gotten from people on the upgrade list that are seeing empty rows and wondering why they didn’t get it is growing each trip.
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Old Aug 5, 2020, 4:17 pm
  #23  
 
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Wow! I don't refresh the page for a couple hours, and look!!!

Gonna touch on a few commenters points, peripherally, per my own experience.
Taking a domestic family trip to CO for a week, and coming back home, decided to use Sky Pesos to bump to first, as a lark and for my son to experience up front...he's never done so.
Flying a 739ER. My wife and I will be in one row, he'll be window behind us. When I bumped last week, FC was empty, save for 1C/1D for FA. Looking this morning, the window across the aisle from me and Mrs. dtwlarry was now taken. Thus, the possibility of 75% utilization could occur, all the way up to 100%, per the concepts posited upstream in this thread.
YMMV, but this isn't a deal breaker at this time. And I doubt this gets implemented prior to 1OCT20, if not later than that.
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Old Aug 5, 2020, 4:20 pm
  #24  
 
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Originally Posted by Flyer0889
I agree. I’ve had “Full” FC cabins with empty rows because people are traveling together and sit together. I think it wouldn’t be harmful to guarantee you won’t be seated next to someone you aren’t traveling with but also increase the cap. The number of complaints I’ve gotten from people on the upgrade list that are seeing empty rows and wondering why they didn’t get it is growing each trip.
See, this situation is precisely why I am willing to pay for F. If both my wife and I book, and we choose seats 1B and 2B, we would have two rows; we could then sit in 1A/1B once aloft and actually maintain multiple feet of separation in every direction throughout most of the flight.

If Delta forces dual bookings to sit together in an attempt to pack more people into the cabin, it makes an F booking less valuable if you're traveling as a group.

I understand front line employees probably get a lot of complaints from elites who see empty rows and are frustrated at not getting an upgrade, but right now that's the entire value proposition of the F cabin.
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Old Aug 5, 2020, 4:42 pm
  #25  
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Originally Posted by BenA
See, this situation is precisely why I am willing to pay for F. If both my wife and I book, and we choose seats 1B and 2B, we would have two rows; we could then sit in 1A/1B once aloft and actually maintain multiple feet of separation in every direction throughout most of the flight.

If Delta forces dual bookings to sit together in an attempt to pack more people into the cabin, it makes an F booking less valuable if you're traveling as a group.

I understand front line employees probably get a lot of complaints from elites who see empty rows and are frustrated at not getting an upgrade, but right now that's the entire value proposition of the F cabin.
I fail to see how that's any different than sitting in C+ and booking the A/C seats and then moving next to each other to sit in A/B.
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Old Aug 5, 2020, 4:51 pm
  #26  
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It sounds like AA and UA are kicking Delta pretty good. Otherwise they wouldn't be backtracking from their sanctimonious PR stunts.
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Old Aug 5, 2020, 4:53 pm
  #27  
 
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Originally Posted by cmd320
I fail to see how that's any different than sitting in C+ and booking the A/C seats and then moving next to each other to sit in A/B.
In F, with Delta's current rules, you end up with an entirely empty row behind you if you book 1B and 2B and then rearrange once aloft.

Booked:

[PAX1][BLOCKED] aisle [BLOCKED][OTHERPAX]
[PAX2][BLOCKED] aisle [BLOCKED][OTHERPAX]


Aloft:

[PAX1][PAX2] aisle [BLOCKED][OTHERPAX]
[EMPTY][EMPTY] aisle [BLOCKED][OTHERPAX]


This is meaningfully better than being in a single row of C+.
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Old Aug 5, 2020, 5:06 pm
  #28  
 
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Originally Posted by SSF556
In about 90 days Covid will up and disappear like a f**t in the wind.

Just wait this out Delta...on Nov. 4th start selling all the seats and filling the planes 100%.
If it’s a hoax related to the election, why were there more severe lockdowns in almost every other developed country?
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Old Aug 5, 2020, 6:20 pm
  #29  
 
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This whole thing is changing by the week. Got to fly wear the PPE, not comfortable stay home simple as that full flight or the only one.

Maybe I'm lucky but my company has put a priority on safety and if I'm not comfortable I don't travel. Lucky I can do 99.9% remote.

As to how I feel about blocking or full flight, if you got to travel, just like the doctor or nurse and part of your job suck it up, part of the job and stop crying.

If you aren't comfortable maybe you are in the wrong job or the job took a turn for the worse. Did ER and ICU opt out, did volunteers to the armed forces opt out when they had to go to war. I think there are probably unique situation then then talk to the boss, I find it currently hard to believe that for most that fly if you opt out you will be terminated, maybe the wrenches that fly.
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Old Aug 5, 2020, 6:24 pm
  #30  
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Originally Posted by BenA
In F, with Delta's current rules, you end up with an entirely empty row behind you if you book 1B and 2B and then rearrange once aloft.

Booked:

[PAX1][BLOCKED] aisle [BLOCKED][OTHERPAX]
[PAX2][BLOCKED] aisle [BLOCKED][OTHERPAX]


Aloft:

[PAX1][PAX2] aisle [BLOCKED][OTHERPAX]
[EMPTY][EMPTY] aisle [BLOCKED][OTHERPAX]


This is meaningfully better than being in a single row of C+.
So what? An empty row behind you in F is as useful as the runway behind you on takeoff...
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