WillBarrett_68

You're arguing that the fact there was a problem is by itself enough to indicate that the passenger is too problematic to travel. You can avoid the hypothetical if you want, we can all read your posts.

And I haven't omitted anything that makes your argument less absurd.

OHDL1

All is true for a regional carrier....someone in MSP was on duty when this happened. Call in a Delta redcoat...doesn't matter.

WillBarrett_68

Maybe at a podunk outstation there are contract employees working the gate, but not at DTW.

MSPeconomist

DCAproducer

There are many facts that aren't in the original post that make it impossible to draw any solid conclusions.

1. Did the poster and his family have BE tickets?
2. Did they realize they had different seats when they boarded or from the monitor at the gate? If they saw it before boarding, did they mention the disability to the GA?
3. There's two sides to every story, how did both parties speak to each other?
4. What transpired during the conversations?

Regardless, posting a complaint about an airline is one thing, but posting pictures of the crew is uncalled for. That is done to humiliate and intimidate before the employer can even begin to investigate. If the employees acted in an inappropriate manner that will be addressed. I'm not making an assumption one way or the other. There's not enough information here.

Bradhattan

While i agree with your statement, there are millions of millennials, and more coming by whatever sobriquet, who have started air travel recently and most love their Snap-Face-Insta-Chat with LOTS of pics....buckle-up! The next post could feature you or i....but dont fret....embarrassment is fleeting.....safe travels!

KenTarmac

First of all:
It's quite a leap from where I said most likely to 100% positive.

"Absence of proof is not proof of absence."
-William Cowper

Absence of proof that they did or did not communicate their needs to DELTA PRIOR to commencing any leg of their trip doesn't mean that it did or did not happen.
Your guess is as good as mine. However, using deductive reasoning one can logically assume, based on the course of events as explained by the OP, that most likely this did not happen.

Yes I "Flat out stated that their issue must not have been a non-issue simply cause the FA made it one." There is no flaw in this logic.

Perhaps the double negative confused you. Read carefully: Not a non-issue = issue.
Their issue with seating arrangements became her issue which eventually became everyone's issue and was a big deal and a material burden on all involved.
Not: " The accommodations this passenger needs are ridiculously small and are not a material burden on anyone." as Will said.

As I also said, and was indeed relevant to the conversation, and conveniently left out of the reply was the fact that the whole supposition of what actually happened is based on only half the story.

It fun to debate but at the end of the day it's anybody's guess as to what actually happened and since I have no vested interest in the outcome other than as a curious bystander. I'll leave this discussion here. Good day.

No, I'm arguing in my OP to this thread that PERHAPS alternate means of transportation should be considered.
At the very least confirm your accommodations and needs for special considerations with the airline PRIOR to departure.
I highly recommend reading through the deaf couple thread that I linked as well for additional discussions on essentially the same topic. Good day.

WillBarrett_68

1. [*]
2. [*]

These are good questions, but the fact that the captain didn't just offload these particular passengers then move on out is a huge clue.

WillBarrett_68

lol

You aren't just thinking that people should "perhaps" consider other methods. You're think they should default to other methods. You also in that post suggested that the passenger was fabricating the entire story.

TBD

Yep, I agree. Frequency doesn't make it socially appropriate (nor does it avoid tort). I suppose people have to learn one way or another

Tine Rod

obscure2k

Time to lock this one up and move on. Thanks for the interesting discussion
Obscure2k
DL Moderator

Davvidd

Is there anything about this incident in the media?

AeRoSpaceman

Yes. Right after the thread was locked there was a NBC report that said the pilots and crew were now grounded pending an investigation. It seems that the airline knows something is amiss as you don't just ground a crew and pilots based on allegations.

Link to story: https://www.nbcnews.com/news/us-news...ey-ve-n1043996

Edit: Thanks to the Mod for re-opening the thread so the new info could be posted.

Davvidd

Thanks AeRoSpaceman. It is getting interesting. I do not think this thread should be locked now at all. If it is locked then it should be unlocked as the Airline seems to have acknowledged something has happened and the crew has been taken off from flying, at least for now.