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Old Feb 11, 2020, 4:39 am
  #91  
 
Join Date: Sep 2016
Posts: 18
Regarding timing, my wife submitted a request January 15th. There was no confirmation email so we also thought maybe it was not received. However, she received a confirmation back on January 17th that the status match was confirmed and would start January 18th. So it was a 2 day turnaround for her to receive a response.
Socrates Johnson is offline  
Old Feb 11, 2020, 7:41 am
  #92  
 
Join Date: Feb 2008
Location: NYC
Programs: DL
Posts: 289
It was my understanding that they couldn't process until after the actual status drop (end of January). Was that true in your wife's case?
LOCommish is offline  
Old Feb 11, 2020, 9:51 am
  #93  
 
Join Date: Sep 2016
Posts: 18
Originally Posted by LOCommish
It was my understanding that they couldn't process until after the actual status drop (end of January). Was that true in your wife's case?
She was platinum last year, through Jan 31, but dropped to silver for 2020. They recognized the match, probably because it was after the 12/31/19 earning period. So she technically never lost platinum as she still had it for the month of January, but then, due to match, was extended until April 18.
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Socrates Johnson is offline  
Old Feb 11, 2020, 10:01 am
  #94  
 
Join Date: Feb 2008
Location: NYC
Programs: DL
Posts: 289
Rats. Now I wish I'd filed for him sooner.

Thanks for the reply!
LOCommish is offline  
Old Feb 13, 2020, 9:12 am
  #95  
 
Join Date: Jul 2010
Posts: 25
Delta "Reclaim" Silence

Anyone else having trouble getting a response from whoever handles the "Reclaim" status? Long story short, I sent in a request in January and they politely replied that I had to wait till Feb 1st (My mistake) for the year to end. So I sent in Feb 1st, no response. Feb 9th, no response. Won't go into the details, but I've been DM since it started and my case is crystal clear. Curious of others experiences. Thanks!
nycjjames is offline  
Old Feb 13, 2020, 9:28 am
  #96  
 
Join Date: Feb 2008
Location: NYC
Programs: DL
Posts: 289
Filed paperwork for my husband on 1/30 - he received confirmation email yesterday and when he boarded his flight this morning, he was platinum again. Pretty much right at the two week point.
LOCommish is offline  
Old Feb 13, 2020, 10:22 am
  #97  
 
Join Date: Feb 2008
Location: NYC
Programs: DL
Posts: 289
Filed for my husband on January 30th. No word until yesterday when he got the confirmation email. Just about 2 weeks to the day.
LOCommish is offline  
Old Feb 13, 2020, 10:37 am
  #98  
 
Join Date: Jul 2010
Posts: 25
Helpful. Thanks!
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nycjjames is offline  
Old Feb 13, 2020, 10:39 am
  #99  
 
Join Date: May 2008
Posts: 50
If you are unable to resolve this through Delta, there are some great stories through Elliott Advocacy as well as BBB you can reference or file through.
FreedomAir is offline  
Old Feb 13, 2020, 11:19 am
  #100  
 
Join Date: Aug 2010
Location: PHX
Programs: DL Platinum; Marriott Lifetime Platinum; Hilton Diamond
Posts: 17
Same here. No word yet and applied Feb 5. Many year DM, multi MM and only missed DM by $2,400 MQDs due to family illness.
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Ogie Oglethorpe is offline  
Old Feb 13, 2020, 11:55 am
  #101  
FlyerTalk Evangelist
 
Join Date: Sep 2002
Location: IND
Programs: DL PM & 2MM™, Lifetime HHonors Diamond
Posts: 20,889
I applied on Feb. 3rd and nothing. And I have three more segments tomorrow that I would love to count.

https://www.flyertalk.com/forum/delt...announced.html
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indufan is offline  
Old Feb 13, 2020, 4:05 pm
  #102  
 
Join Date: Aug 2010
Programs: DL Platinum/Marriott Gold/RCCL D+/Celebrity Elite/Princess Elite
Posts: 40
Originally Posted by LOCommish
Filed for my husband on January 30th. No word until yesterday when he got the confirmation email. Just about 2 weeks to the day.

Thanks for the update... hoping to have the same happen here.
LOCommish likes this.
1oftheLuvs is offline  
Old Feb 13, 2020, 7:36 pm
  #103  
FlyerTalk Evangelist
 
Join Date: Sep 2002
Location: IND
Programs: DL PM & 2MM™, Lifetime HHonors Diamond
Posts: 20,889
Originally Posted by FreedomAir
If you are unable to resolve this through Delta, there are some great stories through Elliott Advocacy as well as BBB you can reference or file through.
Huh? They are slow right now is all that is being said here. I am yet to read of anyone here saying they have been denied.
indufan is offline  
Old Feb 14, 2020, 5:40 am
  #104  
 
Join Date: Nov 2005
Location: LGA
Programs: DL,US
Posts: 155
Applied Feb 3. No response as of yet. Shame too as I did a transcon RT and LHR RT in the past week. Has anyone had any luck getting it a bit retro active (like, they count flights from week prior to when they send you the email)?
PupManS is offline  
Old Feb 14, 2020, 7:58 am
  #105  
FlyerTalk Evangelist
 
Join Date: Sep 2002
Location: IND
Programs: DL PM & 2MM™, Lifetime HHonors Diamond
Posts: 20,889
Originally Posted by PupManS
Applied Feb 3. No response as of yet. Shame too as I did a transcon RT and LHR RT in the past week. Has anyone had any luck getting it a bit retro active (like, they count flights from week prior to when they send you the email)?
I don't know the answer but that is clearly not what they said the terms would be.
indufan is offline  


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