Community
Wiki Posts
Search

A First in First

Thread Tools
 
Search this Thread
 
Old Jan 28, 2018 | 5:21 pm
  #46  
All eyes on you!
10 Years on Site
 
Join Date: Feb 2016
Programs: DL DM, SPG Plat 100/LT Gold, Marriott Plat, National Executive Elite
Posts: 2,997
Originally Posted by readywhenyouare


Regardless of what they think, wouldn't you agree that since Delta is focused on increasing paid F passengers that they should make sure they are treated well and meet their expectations? If a paid F passengers sees the free upgrades being treated better then what is the incentive to buy F again?
DL is focused on treating the most profitable customers well. I frequently buy H or higher tickets and don't come to complain when, during a a busy workday flight, I end up in a main cabin seat in the back half of the plane.

Also, sometimes when I get upgraded, I realize my ticket last-minute may have been quite a bit more than any advance purchase. Even in F.

Point being - everyone in F is there for a reason, and no one is "better" or "more deserved" than any other pax. Period.

I also doubt in-flight has same access to DL details as someone sitting at a desktop using DeltaNet.
btonkid12345 is offline  
Old Jan 28, 2018 | 5:26 pm
  #47  
In memoriam, FlyerTalk Evangelist
 
Join Date: May 2005
Location: PIT
Programs: DM life is over 2MM PM now & NW MillionAir Wyndham Rewards Plat -Hotels.com Silver -Accor Silver
Posts: 15,407
Originally Posted by readywhenyouare


If if was consistent then I would agree. It isn't.

Sometimes it is FEBO, sometimes it is just front to back no matter what, and then sometimes the flight attendants take orders by Medallion rank. I think FEBO is the only official policy and like I said if FEBO is in play then I don't mind if I don't get my first choice.
I would bet that 90% of F pax have NO IDEA what FEBO is, or, if there's even any certain order they're supposed to use!

That said, whenever I'm in J on a wide-body, they almoost always seem to start at Door 1L - work their way to the back of the J cabin - then cross over to the right side aisle and work their way forward. How does that fit into policy?
davetravels is offline  
Old Jan 28, 2018 | 5:29 pm
  #48  
All eyes on you!
15 Years on Site
 
Join Date: Jun 2006
Posts: 2,436
Originally Posted by pvn
I don't necessarily agree with this. The other guy got what he paid for, RWYA is asking to get what he paid for. A policy of paid F tickets getting priority on meal choice, especially given the fact that we know they don't cater enough of many options, makes sense (even though it's clearly NOT the current policy)



This I totally 100% agree with. Making a scene in front of the other passenger is way over the line. If he had a problem he needs to address it with the FA in the galley and mostly he needs to take it up with DL corporate instead of dragging an innocent passenger into it.

Plus it's really creepy to like keep track of everyone in F and figure out who's on an upgrade.
And totally against Delta policy for the employee providing him that information.....no matter how they communicate.
OHDL1 is offline  
Old Jan 28, 2018 | 5:30 pm
  #49  
Suspended
 
Join Date: Jul 2010
Location: Orlando, FL Area
Programs: Delta SkySponge ExtraAbsorbent, SPG Gold
Posts: 29,980
Originally Posted by davetravels
I would bet that 90% of F pax have NO IDEA what FEBO is, or, if there's even any certain order they're supposed to use!

That said, whenever I'm in J on a wide-body, they almoost always seem to start at Door 1L - work their way to the back of the J cabin - then cross over to the right side aisle and work their way forward. How does that fit into policy?
I always choose a seat in the middle of the cabin on meal flights to try and cover my bases. The only trouble then is a rogue flight attendant that jumps around the cabin.
readywhenyouare is offline  
Old Jan 28, 2018 | 5:33 pm
  #50  
In memoriam, FlyerTalk Evangelist
 
Join Date: May 2005
Location: PIT
Programs: DM life is over 2MM PM now & NW MillionAir Wyndham Rewards Plat -Hotels.com Silver -Accor Silver
Posts: 15,407
Originally Posted by readywhenyouare


I always choose a seat in the middle of the cabin on meal flights to try and cover my bases. The only trouble then is a rogue flight attendant that jumps around the cabin.
I would use the word "ROGUE" for a GA who allows Shena to sit in F when people are on the UG list, but, to call a FA rogue, simply because they use one of the different possible procedures to take meal orders??? Seriously??? It's not a published benefit to go by FEBO.
davetravels is offline  
Old Jan 28, 2018 | 5:44 pm
  #51  
All eyes on you!
15 Years on Site
 
Join Date: Jun 2006
Posts: 2,436
Originally Posted by davetravels
I would use the word "ROGUE" for a GA who allows Shena to sit in F when people are on the UG list, but, to call a FA rogue, simply because they use one of the different possible procedures to take meal orders??? Seriously??? It's not a published benefit to go by FEBO.
I think he was confused. Rogue is the term he should use for the employee providing him personal customer information.
OHDL1 is offline  
Old Jan 28, 2018 | 5:54 pm
  #52  
Suspended
 
Join Date: Jul 2010
Location: Orlando, FL Area
Programs: Delta SkySponge ExtraAbsorbent, SPG Gold
Posts: 29,980
The fact of the matter is that free upgrades are never to be expected. Only as a pleasant surprise. As someone who purchases F seats I have the expectation of receiving the published benefits of that class of service.

Now, let's look at a route like MCO-JFK where there is typically only one meal choice on breakfast flights. What if something went wrong and not enough meals were catered. Do you think paid F passengers should get a meal before those on Medallion upgrades?
readywhenyouare is offline  
Old Jan 28, 2018 | 6:04 pm
  #53  
In memoriam, FlyerTalk Evangelist
 
Join Date: May 2005
Location: PIT
Programs: DM life is over 2MM PM now & NW MillionAir Wyndham Rewards Plat -Hotels.com Silver -Accor Silver
Posts: 15,407
Originally Posted by readywhenyouare
As someone who purchases F seats I have the expectation of receiving the published benefits of that class of service.

Now, let's look at a route like MCO-JFK where there is typically only one meal choice on breakfast flights. What if something went wrong and not enough meals were catered. Do you think paid F passengers should get a meal before those on Medallion upgrades?
I would say yes. But, again, a meal is a published perk on that flight. Order of meal choice is not.
davetravels is offline  
Old Jan 28, 2018 | 6:08 pm
  #54  
All eyes on you!
15 Years on Site
 
Join Date: Jun 2006
Posts: 2,436
Originally Posted by readywhenyouare
The fact of the matter is that free upgrades are never to be expected. Only as a pleasant surprise. As someone who purchases F seats I have the expectation of receiving the published benefits of that class of service.

Now, let's look at a route like MCO-JFK where there is typically only one meal choice on breakfast flights. What if something went wrong and not enough meals were catered. Do you think paid F passengers should get a meal before those on Medallion upgrades?
Why not just ask your insider....she should be able to get the correct answer from someone in In-Flight.
OHDL1 is offline  
Old Jan 28, 2018 | 7:07 pm
  #55  
Suspended
 
Join Date: Jul 2010
Location: Orlando, FL Area
Programs: Delta SkySponge ExtraAbsorbent, SPG Gold
Posts: 29,980
Originally Posted by btonkid12345
DL is focused on treating the most profitable customers well. I frequently buy H or higher tickets and don't come to complain when, during a a busy workday flight, I end up in a main cabin seat in the back half of the plane.
Why in the world would you complain if you are sitting in the cabin and seat you paid for?
readywhenyouare is offline  
Old Jan 29, 2018 | 6:25 am
  #56  
All eyes on you!
15 Years on Site
 
Join Date: Jun 2006
Posts: 2,436
Originally Posted by readywhenyouare


Why in the world would you complain if you are sitting in the cabin and seat you paid for?
How true. I guess you could complain if you're worried that you won't get the meal you think you deserve?
OHDL1 is offline  
Old Jan 29, 2018 | 7:52 am
  #57  
pvn
Suspended
 
Join Date: Nov 2010
Location: MEM
Programs: Starbucks Green Card
Posts: 5,431
Originally Posted by readywhenyouare


Why in the world would you complain if you are sitting in the cabin and seat you paid for?
Wait, YOU were sitting in the cabin and seat that you paid for, so why in the world did YOU complain?????
pvn is offline  
Old Jan 29, 2018 | 5:59 pm
  #58  
In Memoriam, FlyerTalk Evangelist
 
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,856
Just happened to me on a JFK-RDU flight this morning:

https://www.flyertalk.com/forum/29352450-post115.html
CMK10 is offline  
Old Jan 29, 2018 | 7:59 pm
  #59  
Suspended
 
Join Date: Jul 2010
Location: Orlando, FL Area
Programs: Delta SkySponge ExtraAbsorbent, SPG Gold
Posts: 29,980
Originally Posted by pvn
Wait, YOU were sitting in the cabin and seat that you paid for, so why in the world did YOU complain?????
I was complaining about being treated as a second class citizen when I actually paid to be in F. He made it sound like he was entitled to F when buying a coach ticket.
readywhenyouare is offline  
Old Jan 29, 2018 | 8:20 pm
  #60  
 
Join Date: Mar 2013
Programs: IHG Spire
Posts: 163
All I know is that last week, as # 3 of 11 for 3 (GM on an high$ M fare), I got a free upgrade to 1D on a "big" BarbieJet and 1C flew empty with 8 on the list behind me. Broken seat maybe? Didn't look broken. I probably would have caused a scene if I were #4 .
Cyberian is offline  


Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.