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-   -   DCA SC Refresh Complete [after partial closure] (https://www.flyertalk.com/forum/delta-air-lines-skymiles/1867338-dca-sc-refresh-complete-after-partial-closure.html)

hockeyinsider Mar 12, 2018 9:17 am


Originally Posted by Goldorak (Post 29514414)
I was in the DCA SC 3 weeks ago and it was horribly crowded. A complete zoo. Not a premium experience at all. :mad:

https://cimg7.ibsrv.net/gimg/www.fly...29a5285bf2.jpg

This is what it is all too often like in Detroit at the main Sky Club. Unfortunately, many lounge-goers either are unaware of the secondary Sky Club locations or they prefer the main one. It's very frustrating for those who have paid for a 5-figure international business-class ticket and can't find a seat single.

Delta's Sky Clubs have been overcrowded for years. Many of the lounges simply aren't big enough. They really need separate lounges for international business-class passengers.

You're better off hanging out in the terminal concourse. At least there you can eat in a civilized manner at a restaurant.

KDCAflyer Mar 12, 2018 9:28 am


Originally Posted by hockeyinsider (Post 29514661)
This is what it is all too often like in Detroit at the main Sky Club. Unfortunately, many lounge-goers either are unaware of the secondary Sky Club locations or they prefer the main one. It's very frustrating for those who have paid for a 5-figure international business-class ticket and can't find a seat single.

Delta's Sky Clubs have been overcrowded for years. Many of the lounges simply aren't big enough. They really need separate lounges for international business-class passengers.

You're better off hanging out in the terminal concourse. At least there you can eat in a civilized manner at a restaurant.

DCA gets bad due to the high concentration of HVCs, and the limited terminal space. The real issue at that club is probably Amex Plat swipes, but DL can't start excepting certain clubs from that program (even though I wish they would at DCA). This is especially relevant now that DL offers D1 service from DCA.

They should block off a few tables at DCA for D1 customers, like Amex does at Centurion lounges for black card holders.

As much as it sucks, getting rid of all-airline access for membership holders will be essential once National Hall is moved airside.

hockeyinsider Mar 12, 2018 9:32 am


Originally Posted by WWads (Post 29514704)
DCA gets bad due to the high concentration of HVCs, and the limited terminal space. The real issue at that club is probably Amex Plat swipes, but DL can't start excepting certain clubs from that program (even though I wish they would at DCA). This is especially relevant now that DL offers D1 service from DCA.

They should block off a few tables at DCA for D1 customers, like Amex does at Centurion lounges for black card holders.

Delta should treat American Express platinum cardholders the same as many lounges in high traffic airports treat Priority Pass cardholders: limit access during certain hours of the day.

I get that Delta makes a lot of money from its relationship with American Express, but American Express has its own competing lounges now. Plus, American Express won't allow Delta-branded American Express cardholders into its lounges.

KDCAflyer Mar 12, 2018 9:34 am


Originally Posted by hockeyinsider (Post 29514720)
Delta should treat American Express platinum cardholders the same as many lounges in high traffic airports treat Priority Pass cardholders: limit access during certain hours of the day.

I get that Delta makes a lot of money from its relationship with American Express, but American Express has its own competing lounges now. Plus, American Express won't allow Delta-branded American Express cardholders into its lounges.

I'm hoping that a Centurion lounge comes to DCA once the changes are complete. It would be an ideal candidate IMO.

I think there's enough space in National Hall to put one somewhere, especially if Amex wants them to build a space during the construction.

jamesteroh Mar 12, 2018 9:58 am


Originally Posted by WWads (Post 29514704)
DCA gets bad due to the high concentration of HVCs, and the limited terminal space. The real issue at that club is probably Amex Plat swipes, but DL can't start excepting certain clubs from that program (even though I wish they would at DCA). This is especially relevant now that DL offers D1 service from DCA.

They should block off a few tables at DCA for D1 customers, like Amex does at Centurion lounges for black card holders.

As much as it sucks, getting rid of all-airline access for membership holders will be essential once National Hall is moved airside.

They could do what Alaska does with priority club swipes and subject Am Ex swipes to capacity controls. If the Skyclub is full they decline Am Ex plat swipes and only admit skyclub members and D1 flyers and international flyers who are Sky Priority.

I prefer the Boardrooms over the Skyclub just because they aren't as crowded and last time I flew out of SEA they were limiting admission at the boardroom to Boardroom members and Alaska first class flyers. Same with the one lounge at LIM last time I flew out of there, the club was packed and they weren't allowing priority pass swipes. The priority pass lounges will probably be even worse now that the new Hilton Am Ex gives unlimited PP Visits.

hockeyinsider Mar 12, 2018 11:51 am


Originally Posted by jamesteroh (Post 29514849)
The priority pass lounges will probably be even worse now that the new Hilton Am Ex gives unlimited PP Visits.

The Turkish lounge at Washington-Dulles is really bad after 2 p.m., when Air France and British Airways stop admitting Priority Pass cardholders.

13thandseven Mar 12, 2018 1:27 pm


Originally Posted by WWads (Post 29514704)
DCA gets bad due to the high concentration of HVCs, and the limited terminal space. The real issue at that club is probably Amex Plat swipes, but DL can't start excepting certain clubs from that program (even though I wish they would at DCA). This is especially relevant now that DL offers D1 service from DCA.

They should block off a few tables at DCA for D1 customers, like Amex does at Centurion lounges for black card holders.

As much as it sucks, getting rid of all-airline access for membership holders will be essential once National Hall is moved airside.

I don't think the 16 D1 passengers per day are make-or-break when it comes to crowding at DCA.

KDCAflyer Mar 12, 2018 1:34 pm


Originally Posted by 13thandseven (Post 29516037)
I don't think the 16 D1 passengers per day are make-or-break when it comes to crowding at DCA.

No, but those passengers shouldn't have to fight for seats.

StayingHomeIsBetter Mar 12, 2018 1:57 pm

"Want to get away from the gate? It's the perfect place to relax and unwind."

"We strive to give you all the comforts of home while you’re away. Think of it as a personal retreat."

"Looking for a retreat where you can work or relax before your flight?"

"Sometimes it’s the little touches that make you feel at home, like healthy selections that hits the spot or your favorite cocktail at THE BAR at Delta Sky Club® after a long day. At Delta Sky Club, we understand this and strive to give you all the comforts of home while you’re away. Think of it as a personal retreat — your home away from home."

"A better Club experience is landing in DCA. When the renovation is finished you will be able to stretch out with expanded seating, drink and dine in a new food and beverage area, enjoy scenic views of the runway and Potomac and enter through a new check-in area. Look forward to these exciting improvements in 2018."

MCO Flyer Mar 12, 2018 2:11 pm


Originally Posted by WWads (Post 29514729)
I'm hoping that a Centurion lounge comes to DCA once the changes are complete. It would be an ideal candidate IMO.

I think there's enough space in National Hall to put one somewhere, especially if Amex wants them to build a space during the construction.

I don’t think there is any space anywhere in Terminal B/C for any new lounge at DCA. The new lounge space in the new RJ pier will be an AC and there are already two other ACs in the Gate 23-34 pier and 35-45 pier. I doubt AA will close one of the clubs and there dosnt seem to be anywhere else they could put it. I think I’m totally wrong here but didn’t UA use to have a Red Carpet Club in the 23-34 pier? (their old gates PMCO). If so, that is the only space I think a lounge could possibly go.

puck021 Mar 12, 2018 3:49 pm


Originally Posted by WWads (Post 29516070)
No, but those passengers shouldn't have to fight for seats.

And neither should those of us who paid for a club membership, that soon will only be for SkyClubs (not partner lounges). In my mind everyone should come after people who actually paid to join the SC. But in my mind that Ball Ribbon Olympic event isn’t a sport, so what do I know.

pvn Mar 12, 2018 3:55 pm

"In my mind everyone should come after people who access the club the way I do"

puck021 Mar 14, 2018 11:11 am

I’m here right now. Not that crowded.

Now you enter to the left of the desks and walk down the long hall past the protocol office and enter the club by the bathrooms, which are now open. Club manager said bar, kitchen and most work will be done. by the end of April with just cosmetic fixes after that.

Billy Mumphrey Mar 14, 2018 1:52 pm


Originally Posted by puck021 (Post 29524341)
I’m here right now. Not that crowded.

Now you enter to the left of the desks and walk down the long hall past the protocol office and enter the club by the bathrooms, which are now open. Club manager said bar, kitchen and most work will be done. by the end of April with just cosmetic fixes after that.

Can you order me a scotch since you're already there? I'm in the security line and it's long...better make it a double.

mot29 Mar 14, 2018 2:32 pm


Originally Posted by puck021 (Post 29524341)
I’m here right now. Not that crowded.

Now you enter to the left of the desks and walk down the long hall past the protocol office and enter the club by the bathrooms, which are now open. Club manager said bar, kitchen and most work will be done. by the end of April with just cosmetic fixes after that.

Are the bathrooms bigger? More than 1 toilet in the men's room; not sure what the count was in the women's room?


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