Delta one
#91
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745
Honestly I don't know. Just not uncommonly several pax brought from Y into J once door has closed. Friends & family of FAs perhaps? Or may be NRSAs or off the clock crew first sitting in Y and then brought to J? I really wouldn't know, it would be plain speculation.
DL doesn't really do elite upgrades often (KE does with some frequency for SkyTeam Elite Plus, from J to F at least).
DL doesn't really do elite upgrades often (KE does with some frequency for SkyTeam Elite Plus, from J to F at least).
That sounds odd to me, and I have never noticed it happen on any of my flights in D1. Perhaps someone else has an idea. Not discounting your own experiences, but I'm still firmly in the crowd that enjoys D1 for what it is and am really not bothered by the other pax around me, nonrev or not. Perhaps I'm just oblivious...but if my lack of interest in other D1 pax is fueling my enjoyment of the product, so be it.
#92
Join Date: Jun 2009
Location: TPA
Programs: DL Diamond, HH Diamond, IHG Plat, Marriott Gold
Posts: 1,256
Many here would probably say that technically, DL never does elite upgrades for int'l J - only op-ups. But I get what you're saying.
That sounds odd to me, and I have never noticed it happen on any of my flights in D1. Perhaps someone else has an idea. Not discounting your own experiences, but I'm still firmly in the crowd that enjoys D1 for what it is and am really not bothered by the other pax around me, nonrev or not. Perhaps I'm just oblivious...but if my lack of interest in other D1 pax is fueling my enjoyment of the product, so be it.
That sounds odd to me, and I have never noticed it happen on any of my flights in D1. Perhaps someone else has an idea. Not discounting your own experiences, but I'm still firmly in the crowd that enjoys D1 for what it is and am really not bothered by the other pax around me, nonrev or not. Perhaps I'm just oblivious...but if my lack of interest in other D1 pax is fueling my enjoyment of the product, so be it.
Honestly, I don't know who they could be pulling up. Of my ~200K miles/yr for the last several years, I've never had that happen and other than the above assessment I provided, there aren't any other scenarios I can think of that would result in that. My guess is they were upgrades listed that weren't cleared then some J passengers no showed, so the FA brought up the upgrades.
What I can tell you is, nonrevs are very observant of improper behavior by gate agents and FAs in the case of clearing individuals behind them. I assure you, if the FA randomly brought up one of their NRSA friends, if they weren't at the top of the list, someone got reported...
#93
Join Date: Apr 2011
Location: Treasure Coast, FL
Programs: DL Diamond, Marriott LT Plat, HH Diamond, Avis Preferred Plus, National Executive
Posts: 4,578
Leaving the boarding pass out for all to see can do it also.
#94
Suspended
Join Date: Sep 2005
Location: SEA
Programs: UA Silver, BA Gold, DL Gold
Posts: 9,779
The idea that DL flights (or AA or UA) are routinely filled with nonrevs in J is simply not consistent with the financial performance of the airlines. Yes, there may be some destinations during some lulls in traffic, but for it to be a widespread problem that seriously and negatively impacts the "brand"? Crazy talk.
#95
Join Date: Mar 2010
Programs: DL PM, Bonvoy Gold
Posts: 8,414
I think what bugs me the most about this system is that there is no in-between. A few weeks ago I wanted a last minute trip LAX-AMS, but won't fly coach. My options were paying $8500 r/t ($2300 in coach) or trying to use GUC. That price point is so steep that the product is hardly worth it. Why not offer a cash upgrade option at t-minus 24, if even for $1-2k? Why would they rather give the seat to a non-rev than make a few thousand off of it. Makes zero sense to me.
Also, DL sometimes does sell highly discounted D1 upgrades during online check in. What you could have done, I suppose, was to buy that $2300 ticket at T-24, and check in right away and see if you got an offer, and cancel if not.
#96
Join Date: Sep 2009
Location: HNL
Programs: DL PM/1MM, BW DE (lifetime), HH DE, Marriott PE (lifetime), National Emerald Executive
Posts: 7,205
That sounds odd to me, and I have never noticed it happen on any of my flights in D1. Perhaps someone else has an idea. Not discounting your own experiences, but I'm still firmly in the crowd that enjoys D1 for what it is and am really not bothered by the other pax around me, nonrev or not. Perhaps I'm just oblivious...but if my lack of interest in other D1 pax is fueling my enjoyment of the product, so be it.
I'll take flying as the only pax on the upper deck of KE 747 (where the ratio of FAs to pax then is 2:1), even though it is 2-2 seating any day, vs. on a full DL 747.
My enjoyment of the service is to get my food ASAP and be able to sleep undisturbed. I realize that may be different from others, who may like chatty FAs and a long and drawn out painfully slow service (the cake on that goes to AY, though, who has by far the slowest J meal service of any airline and some of the most turtle-paced FAs of any airline - time and time again).
#97
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745
I am also hardly interested in the pax around me (or the FAs...I just want quick & efficient service, no more). Just sometimes, may be more than sometimes, the type of pax in DL J is, well, louder and can be annoying vs. the more subdued pax on other airlines J (but that may be just my bad luck), and the service is noticeably slower when the cabin is full, vs. not always full as is the case with most other airlines.
I'll take flying as the only pax on the upper deck of KE 747 (where the ratio of FAs to pax then is 2:1), even though it is 2-2 seating any day, vs. on a full DL 747.
My enjoyment of the service is to get my food ASAP and be able to sleep undisturbed. I realize that may be different from others, who may like chatty FAs and a long and drawn out painfully slow service (the cake on that goes to AY, though, who has by far the slowest J meal service of any airline and some of the most turtle-paced FAs of any airline - time and time again).
I'll take flying as the only pax on the upper deck of KE 747 (where the ratio of FAs to pax then is 2:1), even though it is 2-2 seating any day, vs. on a full DL 747.
My enjoyment of the service is to get my food ASAP and be able to sleep undisturbed. I realize that may be different from others, who may like chatty FAs and a long and drawn out painfully slow service (the cake on that goes to AY, though, who has by far the slowest J meal service of any airline and some of the most turtle-paced FAs of any airline - time and time again).
I've had good and less-good experiences on a few different airlines in J. Not enough to spot a trend. I do end up on DL the most and have had almost entirely all good experiences there w.r.t. other pax. It's probably luck of the draw anywhere, and I can see how an emptier cabin in general lowers the likelihood of having annoying other pax, I would just never bank on the cabin being empty no matter what airline I'm flying.
The loudest pax in J I've experienced by far have been in a half-full MU A330 cabin (where the man on the other side of the plane apparently needed to clear his phlegm every 3-5 minutes during a 14 hr flight), and a nearly-full AF A380 cabin where three very important businessmen decided they needed to have a very loud meeting in the aisle around one of their seats. The FA told them to return to their seats a few times, and eventually they did, and just continued loudly conversing with each other across the aisle (which was arguably worse).
#98
Join Date: May 2015
Posts: 2,881
My Delta1 back from Madrid a few weeks ago was basically empty. I don't think there were any non-revs in there.
Now on the way over. Let's just say Delta gave me 7,500 miles due to "Mrs. I AM THE PILOTS WIFE" and her way out of line behavior. (I gave them seat number and details. I hope he got an earful for bringing "princess pilot wife" on his flight! Did you know that pilot's wives don't have to wait in line for restrooms??? Neither did I until I met this "witch" who by the way was dressed like a 50 year old wanna be Valley Girl in leggings and a nasty shirt!) The nice thing about inflight wifi is you can complain while the "witch" is doing her act LOL!
Now on the way over. Let's just say Delta gave me 7,500 miles due to "Mrs. I AM THE PILOTS WIFE" and her way out of line behavior. (I gave them seat number and details. I hope he got an earful for bringing "princess pilot wife" on his flight! Did you know that pilot's wives don't have to wait in line for restrooms??? Neither did I until I met this "witch" who by the way was dressed like a 50 year old wanna be Valley Girl in leggings and a nasty shirt!) The nice thing about inflight wifi is you can complain while the "witch" is doing her act LOL!
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I think it'd be reasonable for U.S. airlines to charge a nominal fee for nonrevs to be seated in a premium cabin, and also require a truly business casual dress code. I think the fee and strict dress code would satisfy the truly premium customers and the behaved nonrevs. The dress code wouldn't diminish an employee's compensation package unless he/she is trashy and can't put together some khakis and a polo.
#99
Join Date: Sep 2009
Location: HNL
Programs: DL PM/1MM, BW DE (lifetime), HH DE, Marriott PE (lifetime), National Emerald Executive
Posts: 7,205
KE seats all J pax downstairs by default; to sit on the UD you have to change your seat assignment. Upstairs 747 is not infrequently used for Y overspill (Y service, J seats). But therein lies the beauty of picking a set on the upper deck. If it's changed to Y a few days prior to departure due to oversold flight, then you have a good chance to being moved to F at the very front of the plane, as the J downstairs is usually quite full (while upstairs mostly empty). Why or how KE does that I don't know, but that's my experience several times in the past.
#100
In memoriam, FlyerTalk Evangelist
Join Date: May 2005
Location: PIT
Programs: DM life is over 2MM PM now & NW MillionAir Wyndham Rewards Plat -Hotels.com Silver -Accor Silver
Posts: 15,408
My question is - Why? I typically wear comfy jeans and <a colorful> waffle thermal type shirt <as in my pic>. I remember being in the LAX SC, and I saw one of those paid RedCoat escorts with a man wearing, let's say, a designer sweatsuit with a good bit of flashy jewelry. I don't think it makes sense to hava dress code anymore, since the general public flying upper classes doesn't. When I sat opposite Leonardo DiCaprio, he was wearing black beat up jeans, a t shirt, a black leather coat and a baseball cap!
I always find it funny to see older gentleman types wearing a suit coat/blazer, shirt and tie <tied all the way up to the collar> on long haul flights - and even sitting in COACH!
#101
Original Poster
Join Date: Jul 2008
Posts: 803
I really was asking about branding. Delta is spending a rather large sum of money on the delta one brand. I was looking to see how others perceive the brand and what I see as disconnects. How do I know how many no revs were on the flight. I know the gate agent and she told me. So no guessing or looking at people and judging but facts provided by the gate agent. Why was I told. I asked how full the flight was and it was provided as part of the answer. So like another poster said I fly delta I international only enough to make diamond. I think they have a great domestic product. I fly a great deal. Less interested in upgrades than i am in access to the diamond desk and standby priority. Delta has zero flexibility for flight changes on international so another benefit that you don't get. American will actually let you on an earlier fight same day.
British air and American I was talking first class which have a much smaller cabin which provides a nice experience. My business class ticket normally results in an upgrade to first. Delta I pay the same price but no upgrade.
So not trying to find new way to make negative social comments but rather trying to understand something. Most people I know do not like th delta one product and the upgrade
Policy in many cases annoys its elite members. United and American can be upgraded off of lower fares for less miles. To me delta one is the one strategy delt has that I just don't get so I was out to understand what others think
Funny how so many turn things into being about elitism so quickly.
British air and American I was talking first class which have a much smaller cabin which provides a nice experience. My business class ticket normally results in an upgrade to first. Delta I pay the same price but no upgrade.
So not trying to find new way to make negative social comments but rather trying to understand something. Most people I know do not like th delta one product and the upgrade
Policy in many cases annoys its elite members. United and American can be upgraded off of lower fares for less miles. To me delta one is the one strategy delt has that I just don't get so I was out to understand what others think
Funny how so many turn things into being about elitism so quickly.
#102
Join Date: Sep 2006
Location: LAX
Programs: Fallen DL DM (PM) 2MM
Posts: 4,783
Me, I change into "dressy" sweatpants and a baggy T-shirt just before boarding a long haul, especially if in Y.
#103
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,067
I really was asking about branding. Delta is spending a rather large sum of money on the delta one brand. I was looking to see how others perceive the brand and what I see as disconnects. How do I know how many no revs were on the flight. I know the gate agent and she told me. So no guessing or looking at people and judging but facts provided by the gate agent. Why was I told. I asked how full the flight was and it was provided as part of the answer. So like another poster said I fly delta I international only enough to make diamond. I think they have a great domestic product. I fly a great deal. Less interested in upgrades than i am in access to the diamond desk and standby priority. Delta has zero flexibility for flight changes on international so another benefit that you don't get. American will actually let you on an earlier fight same day.
British air and American I was talking first class which have a much smaller cabin which provides a nice experience. My business class ticket normally results in an upgrade to first. Delta I pay the same price but no upgrade.
So not trying to find new way to make negative social comments but rather trying to understand something. Most people I know do not like th delta one product and the upgrade
Policy in many cases annoys its elite members. United and American can be upgraded off of lower fares for less miles. To me delta one is the one strategy delt has that I just don't get so I was out to understand what others think
Funny how so many turn things into being about elitism so quickly.
British air and American I was talking first class which have a much smaller cabin which provides a nice experience. My business class ticket normally results in an upgrade to first. Delta I pay the same price but no upgrade.
So not trying to find new way to make negative social comments but rather trying to understand something. Most people I know do not like th delta one product and the upgrade
Policy in many cases annoys its elite members. United and American can be upgraded off of lower fares for less miles. To me delta one is the one strategy delt has that I just don't get so I was out to understand what others think
Funny how so many turn things into being about elitism so quickly.
#104
In memoriam, FlyerTalk Evangelist
Join Date: May 2005
Location: PIT
Programs: DM life is over 2MM PM now & NW MillionAir Wyndham Rewards Plat -Hotels.com Silver -Accor Silver
Posts: 15,408
#105
FlyerTalk Evangelist
Join Date: Apr 2001
Location: NYC
Posts: 27,239
I don't think many people here really pay attention to the branding. They care about the product. And see my earlier comments about the money they spend that seems like a waste, but I'm a financial guy, not a marketer.