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-   -   Pre-ordering Meals on Delta, the Definitive Thread (https://www.flyertalk.com/forum/delta-air-lines-skymiles/1754931-pre-ordering-meals-delta-definitive-thread.html)

GagaPilot Feb 25, 2019 10:32 pm


Originally Posted by GagaPilot (Post 30813431)


Just following up on my previous post as a data-point to others. I sent DL a Twitter DM this morning explaining I was receiving an error when I tried to preselect my meal on an upcoming flight in Domestic F. They promptly said they could assist and asked which meal. I chose the Milanese Chicken (over a Mushroom Pasta). I provided my flight info and it is supposedly confirmed in my reservation. We shall see on Monday.

Happy to report that on today's flight my pre-selected meal choice via Twitter did successfully go through. The FA promptly confirmed shortly after departure that I had pre-selected a meal and if it was still the choice I wanted. They obviously still have some IT glitches to work out (seems like for upgrades at the window) but their link to Twitter and reservations seems to work well.

MCO Flyer Feb 27, 2019 7:51 pm

Does anyone know what time exactly the pre-select email is sent out? Is it typically sent out at exactly T-72 or is there sometimes a few hour delay? I’m flying JFK-MCO on Saturday at 7:29pm and I haven’t received a pre select email yet.

MCO Flyer Feb 27, 2019 8:10 pm

I just called DL and was told that pre select is only available for D1 flights and when the agent went to try and pre select a meal, only the special meal choices came up.

MCO Flyer Feb 27, 2019 10:08 pm

https://cimg3.ibsrv.net/gimg/www.fly...290447270.jpeg
This was my “pre-select” options the twitter agent gave me for my JFK-MCO dinner flight.

MinnTee Feb 27, 2019 10:35 pm

I finally received an email to preselect my meal. It was the same two choices (hamburger sliders and chicken-faro salad) that I had flying out and for the last 2 months. There is one flight a day CVG-DEN and back. They can't change the meal up east-west vs. west-east? Guess that isn't this thread, but still, I was all excited when I got the email. :td:

aquamarinesteph Feb 27, 2019 10:36 pm

I didn't receive an email to pre-select a meal for first between ATL and SFO. No biggie. I was just looking forward to finally being able to pick out my meal ahead of time.

hockeyinsider Feb 28, 2019 4:39 am


Originally Posted by MCO Flyer (Post 30830011)
https://cimg3.ibsrv.net/gimg/www.fly...290447270.jpeg
This was my “pre-select” options the twitter agent gave me for my JFK-MCO dinner flight.

I have never seen this many options before. I'd love to order a seafood entree on every single flight with a meal.

3Cforme Feb 28, 2019 4:45 am

I recall a coworker from more than 25 years ago who would routinely order the seafood special meal - confident it would be fresh.

MCO Flyer Feb 28, 2019 7:14 am


Originally Posted by aquamarinesteph (Post 30830066)
I didn't receive an email to pre-select a meal for first between ATL and SFO. No biggie. I was just looking forward to finally being able to pick out my meal ahead of time.

Contact DL on Twitter. They seem to have the best info as both phone agents were clueless and insisted that’s its for D1 only.

curl Feb 28, 2019 12:17 pm

Just tweeted them. Called this morning but agent said could not do it.

Zorak Feb 28, 2019 5:45 pm


Originally Posted by 3Cforme (Post 30830763)
I recall a coworker from more than 25 years ago who would routinely order the seafood special meal - confident it would be fresh.

As long as the pilots don't eat the fish...

fliesdelta Feb 28, 2019 9:30 pm


Originally Posted by MCO Flyer (Post 30829709)
I just called DL and was told that pre select is only available for D1 flights and when the agent went to try and pre select a meal, only the special meal choices came up.

ATL-SJC and SLC-RDU recently (last week) featured meal selection and they're hardly D1.

curl Mar 1, 2019 5:30 am

Tweeted DL - said preselection not available MSP-TPA 🤷🏼.♀️

ConnieDee Mar 1, 2019 10:41 am

Glad to see this thread. I still fly coach on Delta quite a bit, so I don't care about getting my choice of meals in a premium class so much as I care about getting a substantial meal at all. (Although in Business Class I've occasionally been beset by the fear of getting an all-carb, all-sugar breakfast because the eggs were gone.) I pre-order sandwiches on other airlines to avoid worrying about having time for takeout at a transfer airport. So hopefully Delta is setting up a business process and technology to eventually allow ordering of that chicken croissant sandwich on long-haul domestic flights. I periodically make this request to Delta customer service.

mspdoc Mar 1, 2019 10:48 am


Originally Posted by curl (Post 30834876)
Tweeted DL - said preselection not available MSP-TPA 🤷🏼.♀️

I’m flying MSP-TPA and TPA-MSP this weekend. Got the regular preselection email 3 days out for both legs as usual.


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