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JFK to FCO options were:
Striped Bass Braised Short Ribs Vegetarian Ravioli Grilled Chicken Parmesan I really just wish they would provide allergen information... |
Mrs. thesaints got her email inviting to choose entree SFO-JFK 72hrs out. Nothing for me. We are on different reservations; both upgraded using my RUC. Are they still rolling out the thing, some passengers get it and some don’t ? |
I received the automated email a full three days before my flight between London–Heathrow and Detroit. The options were the same as those on-board. My ticket had "special meal" indicated on it. The purser said he had my pre-selection when he came by the seat before departure.
The salmon was excellent. Here's my full write-up: https://www.flyertalk.com/forum/30446053-post1918.html |
You're right: It does say special meal at the bottom, under the ticket number, of my boarding pass for just the TPAC segment (and not my domestic connecting flight on the itinerary). I never noticed it, although I do carry a hard copy of the email confirming my meal selection with me in case there's a problem. |
Is it time to change the title of this thread? There has been no further information about pre-selection of FC domestic meals and this thread is inching up on three years old soon... Just my 2¢
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Originally Posted by AeRoSpaceman
(Post 30457932)
Is it time to change the title of this thread? There has been no further information about pre-selection of FC domestic meals and this thread is inching up on three years old soon... Just my 2¢
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Originally Posted by hockeyinsider
(Post 30458477)
And it was supposed to happen by the end of this year.
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Originally Posted by AeRoSpaceman
(Post 30458487)
Yeah.. I would have been content if they made an excuse.. LOL. But no follow up¿ I just don't see them announcing this "enhancement" by EOY. Fingers crossed though..
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Originally Posted by hockeyinsider
(Post 30458497)
My guess -- and it's only a guess -- is it won't be available, if it ever launches, outside hubs. There's probably too much domestic catering issues to have menus or pre-selections. Of course, they should disclose the menu at the time of booking, like American. But then maybe people wouldn't outright buy first-class if they knew they were getting two pieces of bread with a tiny piece of processed meat in-between.
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I can confirm that there's now preorder for D1 on the ICN-DTW (eastbound) flight. [Within the last couple weeks, someone here suggested that exICN, only the ATL flight was doing preorders.] Given that there's a lot of overlap between the D1 and PS menus, I wonder when D1 will extend preorder to PS. This might happen before it comes to domestic FC, as it would involve a smaller number of airports that already do preorder anyway. It would also be consistent with DL considering PS to be a stop above domestic FC. |
Originally Posted by StayingHomeIsBetter
(Post 30263442)
Work both ways... to/from AMS. Same offerings both ways.
And... a decent single malt for a change: Macallan 12 Year Old Double Cask ^ |
The way this works is fairly interesting — what they actually do to facilitate the meal pre-selection is add an SSR (Special Service Request) to your reservation with a particular Meal Code (e.g. PPML for Pasta, PCML for Chicken, etc.). It is very similar to "Special" meal codes (e.g. VGML for Vegan meals, etc.) except that these "pre-select" meal SSR codes don't seem to be standardized across airlines / public knowledge. This is why when you "pre-select", it will look to FAs/GAs just like a normal "special meal" request.
I'm curious if you could call Delta a few days before a flight to check the menu / find out the available meal codes for a flight, and then have them add an SSR for that code (or alternatively if you booked through a Travel Agent see if they can add an SSR for that meal code via whichever GDS they use). |
Originally Posted by AeRoSpaceman
(Post 30457932)
Is it time to change the title of this thread? There has been no further information about pre-selection of FC domestic meals and this thread is inching up on three years old soon... Just my 2¢
IMO, and just a guess, the PR folks had the framework and then REV MGT looked at the cost to make it happen and said NO for domestic routes. Always follow the money! |
Originally Posted by Renes Points
(Post 30465797)
I have asked DL food PR reps for a follow up (after the official quote from the then food PR rep) 1-2x a year and am always told the same thing - notice will be given when things are changed.
IMO, and just a guess, the PR folks had the framework and then REV MGT looked at the cost to make it happen and said NO for domestic routes. Always follow the money! |
I suspect that the technology behind the scenes here might play a role in the delayed rollout more widely. The current pre-selection is built-on Salesforce Marketing Cloud, which is an.... “unusual” tool to use for something like this. I’d expect that they’d eventually want to build this into Delta.com and their mobile app / main system. I wouldn’t be surprised if they wanted to get the underlying technology sorted out prior to expanding to Domestic FC. |
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