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Originally Posted by jrl767
(Post 30782732)
just got another "Pre-Order Your Delta One Meal" email -- it's for the 0035 SEA-MSP redeye, lol
so the interesting thing here is that, at T-24, I'm going to SDC off that flight to an afternoon flight ... I'm curious if I'll be able to pre-order for that meal service flight, since the 24-hour window will still be open
Originally Posted by DiverDave
(Post 30783295)
I did a buyup yesterday for a flight on Sunday. It was less than 72 hours out, so I guess no e-mail for me......
:( Maybe on the return. Both would be lunch anyway. |
I got the email this afternoon for a 2/19 flight SJC-MSP. The choice was vegetarian lasagne or salmon. |
pretty useless if the info isn’t there ...
Originally Posted by jrl767
(Post 30782732)
just got another "Pre-Order Your Delta One Meal" email -- it's for the 0035 SEA-MSP redeye, lol
so the interesting thing here is that, at T-24, I'm going to SDC off that flight to an afternoon flight ... I'm curious if I'll be able to pre-order for that meal service flight, since the 24-hour window will still be open |
Originally Posted by bgriff
(Post 30782050)
But that shouldn't actually be the case right? Say before Delta was loading 8 eggs and 8 oatmeals for a 16-seat cabin. Now if 10 people pre-order eggs, in theory I would think they would load 3 eggs and 3 oatmeals for the remaining seats, some of which will be at-the-gate upgrades. (Or maybe they would load 4 eggs and 2 oatmeals since the pre-order trend suggested greater demand for eggs, but regardless...)
It's not like the pre-orders are equivalent to people ordering ahead of you onboard and perhaps taking the choice you would have wanted -- the pre-orders lock in certain people and then I'd imagine they do some rebalancing of what they load for the remaining meals. Of course, if you're last to order, you're last to order, but that was sometimes the case with a gate upgrade anyway. |
Originally Posted by BenA
(Post 30792505)
This isn’t how it’s working in practice. On a recent Delta One flight, the most popular meal choice was entirely spoken for via preorders and not a single one was loaded for non-preordering passengers. (Out of 34 eligible passengers, 20 preordered.) They may have decided that they care less about last-minute upgraders getting a choice, but I would think they've also got to realize (or will come to realize) that there are some valuable constituencies who don't get a chance to pre-order, like full fare J passengers booking at the last minute, or paid F domestic passengers doing same-day change. |
So 4 Domestic F meal flights and this is my tally: 3 calls to Diamond line (1 said I could order but missed the. 24 hour deadline, 3 said it only is available for D1 flights) 2 SkyClub questions (both said it only applies to D1) 1 Twitter question (it only applies to D1) 0 Emails received about my meal choice |
I'm late to the game with my info, but on 2/12 MSP-BOS I cleared in the 5 day window. Got an email asking me to choose my "Delta One" meal. Choice of breakfast egg sandwich or Cheerios.
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Flying ATL-SFO last week upgraded with RUC in the 24 hour window and was confirmed. No offer to choose meal from the phone agent, just Row 1 or Row 5. I chose Row 5 since flight was odd number (FEBO system) and wanted first meal choice to avoid the usual high-carb/low-protein option.
Junior FA starts walking down with her list starting at Row 1 so I think she is taking drink orders. Nope, she told me only pasta was left and I should have ordered in advance with no mention of the flight number rule or without acknowledging I booked under 24 hours prior. Flight supervisor apologized and said orders should have been taken from the back and there were very few pre-orders on the flight and both choices were available when they started taking orders after takeoff. DL really needs to get this right and put in some kind of option inside the app or online to choose. Then actually adjust the meals that are loaded onto the plane since they have enough time to do so. Otherwise, FEBO works just fine and leave it at that if they are not going to use the pre-orders to change how the plane is stocked. |
Got email. Tried to select choice meal. Got error message. Ill just wait til im there.
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Originally Posted by flyaxa
(Post 30804608)
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Delta One Pre-order Meals
I am flying Delta One next week for the first time between London and New York. My understanding was that I would get an email from Delta asking me if I wanted to pre order my meals for the flight, however, I’ve not received an email and can’t see anything through manage my booking that would allow me to do it. I don’t want any special dietary requirements but would have liked to choose my meal before boarding to ensure I get what I wanted. Am I correct with my assumption? If so, could it be that the flights were booked through Virgin Atlantic although I don’t see why that would make any difference given their partnership with Delta. |
I got my email about 3 days before my JFK-BRU flight last week. |
Originally Posted by shrop
(Post 30808915)
I am flying Delta One next week for the first time between London and New York. My understanding was that I would get an email from Delta asking me if I wanted to pre order my meals for the flight, however, I’ve not received an email and can’t see anything through manage my booking that would allow me to do it. I don’t want any special dietary requirements but would have liked to choose my meal before boarding to ensure I get what I wanted. Am I correct with my assumption? If so, could it be that the flights were booked through Virgin Atlantic although I don’t see why that would make any difference given their partnership with Delta. When next week? |
Thanks for the replies, Thursday 28th |
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