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-   Delta Air Lines | SkyMiles (https://www.flyertalk.com/forum/delta-air-lines-skymiles-665/)
-   -   Pre-ordering Meals on Delta, the Definitive Thread (https://www.flyertalk.com/forum/delta-air-lines-skymiles/1754931-pre-ordering-meals-delta-definitive-thread.html)

jdrtravel Feb 22, 2019 7:21 am

Deleted.

3Cforme Feb 22, 2019 8:43 am


Originally Posted by shrop (Post 30808915)
If so, could it be that the flights were booked through Virgin Atlantic although I don’t see why that would make any difference given their partnership with Delta.

Are you accruing miles to Delta, or to VS?

All that’s needed to participate is a valid email address, listed in the customer’s SkyMiles account or in their passenger record.

https://news.delta.com/popular-pre-s...omers-globally

shrop Feb 22, 2019 10:34 am

I’m accruing miles to VS. Both Delta and VS seem to have my email address so do I need to do anything else or will they email me eventually.

jdrtravel Feb 22, 2019 10:36 am


Originally Posted by shrop (Post 30809962)
I’m accruing miles to VS. Both Delta and VS seem to have my email address so do I need to do anything else or will they email me eventually.


If you don't get an email at 72 hours before your flight I would call Delta prior to 24 hours before your flight and try to request a meal over the phone. You will need your Delta, not your VS, confirmation number. VS can give you this if you don't have it already.

sonkie23 Feb 22, 2019 11:24 am


Originally Posted by shrop (Post 30809037)
Thanks for the replies, Thursday 28th

I got the email last night for a flight on Sunday, 2/25. You have a few more days.

GagaPilot Feb 23, 2019 12:37 am

Got my email tonight to select a meal right after my upgrade cleared at T-72. When trying to choose the meal I receive an error page referring me to call the generic reservations number with error code "PCML." Has anyone had success calling in, or better yet Twitter?

navi_jen Feb 23, 2019 5:08 am

I like this idea and received my email for Monday's flight to ATL. Curious why we can't log on to Delta and order. I am assuming because DL.com is on the mainframe and ordering is via SFDC (aka Salesforce)? Annoying, because I don't like to open work computer or emails on the weekend.

But now I'm hungry for the darn meatballs. They are very tasty indeed.

Orange County Commuter Feb 23, 2019 11:00 am

Maybe it's just me but I am still planning to eat in the airport before boarding and not worry about the Delta food.

TheHorta Feb 23, 2019 11:08 am


Originally Posted by Orange County Commuter (Post 30813320)
Maybe it's just me but I am still planning to eat in the airport before boarding and not worry about the Delta food.

It’s not just you. :D

GagaPilot Feb 23, 2019 11:41 am


Originally Posted by GagaPilot (Post 30812107)
Got my email tonight to select a meal right after my upgrade cleared at T-72. When trying to choose the meal I receive an error page referring me to call the generic reservations number with error code "PCML." Has anyone had success calling in, or better yet Twitter?

Just following up on my previous post as a data-point to others. I sent DL a Twitter DM this morning explaining I was receiving an error when I tried to preselect my meal on an upcoming flight in Domestic F. They promptly said they could assist and asked which meal. I chose the Milanese Chicken (over a Mushroom Pasta). I provided my flight info and it is supposedly confirmed in my reservation. We shall see on Monday.

Duke787 Feb 23, 2019 10:46 pm

Upcoming RDU - MSP flight (515pm departure, 980 miles). 3rd time getting but didn't select / take picture in time (but wasn't in issue -- both flights had plenty of both options). They seem to have fixed the D1 bug (first 2 emails specifically called out DeltaOne despite being regular domestic F, this one does not). Going with the salad:


https://cimg4.ibsrv.net/gimg/www.fly...36bd2b7f67.png

JCWCVG Feb 24, 2019 7:52 am

Did a SDC today for flight tomorrow, so my preselection is no longer valid. Called DM line. They could not see specific meal options and only told me I had a preselect choice of beef, chicken or pasta. [MENTION=12946]Delta[/MENTION] said same thing,...

Anyone have a different experience with preselect meals with SDC?

Anyone on on 1074 tomorrow ATL-SJC that received the email with the the actual meal choices?

mchunter78 Feb 24, 2019 10:49 pm

Flying from Los Angeles to Orlando in First Class on Wednesday 2/27. I was under impression you can order your meal starting 3 days before flight which would have been Sunday afternoon. I have not received an email yet and contacted delta through twitter. They said that route hasn't rolled out the pre-order yet. Has anyone flown this route yet? Also, the press release made it sound that all first-class markets with meal service have been rolled out.

micstatic Feb 25, 2019 9:04 am

I'm in the 3 day window for den-atl and no email yet to select my meal.

mchunter78 Feb 25, 2019 8:09 pm


Originally Posted by mchunter78 (Post 30818111)
Flying from Los Angeles to Orlando in First Class on Wednesday 2/27. I was under impression you can order your meal starting 3 days before flight which would have been Sunday afternoon. I have not received an email yet and contacted delta through twitter. They said that route hasn't rolled out the pre-order yet. Has anyone flown this route yet? Also, the press release made it sound that all first-class markets with meal service have been rolled out.

I guess Delta hasn’t rolled out the preorder to all first class flights as the press release suggests. I’ve gotten two different answers from Delta. One occasion they said the route has not rolled out yet for preorder and the second occasion they said it’s only for delta one passengers.


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