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Originally Posted by MSPeconomist
(Post 26384004)
Yes upgrades should count at least somewhat. They're earned and sometimes also paid for with GUCs/RUCs/miles. By your logic, one could also argue that G A P fares shouldn't count either as the person hasn't paid the FULL F or FULL J/C fare and therefore should happily accept the leftovers.
In fact, why not make anyone in a premium cabin who hasn't paid the FULL F or FULL J/C fare wear sackcloth, a dunce cap, and a great big sign saying that they don't really deserve to be up front? FAs could make a point of serving them only coach meals or offering the coach food that's for sale (and charging an additional fee, in addition to the coach price, to bring it to the passenger in the premium cabin. |
My point of view is that if you're seated up front, it should be the same experience regardless of how you got there. Only caveat is if a DL non-rev then they should be asked to give up their meal etc if they run out and another pax wanted that selection.
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Originally Posted by DL2SXM
(Post 26384547)
Why should someone who got into F on a comp upgrade get the same meal as someone who paid for F?
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Originally Posted by jdrtravel
(Post 26384618)
Because they got an upgrade. Not a partial upgrade, not a kind of sort of upgrade, but an upgrade. Furthermore, most pax who get complimentary upgrades have paid for them by spending enough money to earn elite status. In fact, that DM who only buys Y tickets but has the "free" upgrade is a much more profitable customer than someone who only flies paid F a couple times a year.
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Originally Posted by MSPeconomist
(Post 26383618)
However, if half of the FC cabin preorders a meal, I would expect DL to reduce the surplus from two to one.
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Originally Posted by Bicostal
(Post 26384541)
The probability of being unhappy is independent pf the number of passengers. It's always going to be a maximum of half. The number of unhappy is less with fewer but the chances are always the same if you haven't preselected as long as the rest of the assumptions you posit hold.
(1) We flip a coin 10 times. If the number of heads isn't 5, you pay me $10 each for the difference (either way, it represents an unhappy customer). Repeat 10 times. This is the probability of being unhappy with 10 passengers. (2) We flip a coin 100 times. If the number of heads isn't 50, I pay you $10 each for the difference (either way). This is the probability of being unhappy with 100 customers. You say they're equal, so that would be a fair bet. I'll pay you $20 to do it. |
Originally Posted by DL2SXM
(Post 26384547)
I truly believe that paid F should get a decent meal, pre-ordered. Anyone else should have the option but at an extra fee, other wise you can get whatever is left on the food cart. Why should someone who got into F on a comp upgrade get the same meal as someone who paid for F?
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Originally Posted by DL2SXM
(Post 26384547)
I truly believe that paid F should get a decent meal, pre-ordered. Anyone else should have the option but at an extra fee, other wise you can get whatever is left on the food cart. Why should someone who got into F on a comp upgrade get the same meal as someone who paid for F?
The pre-order does not take away a meal choice from a paid F pax. The pre-order allows DL to correctly cater the plane with meals pax want. It really is a no brainer to allow pre-selection, and should apply as broadly as the system can handle. |
if you buy an F fare, than you should automatically have the option to pre-order. You spent the money on the F fare, you deserve a decent meal. If you bought a coach fare and got upgraded one way or another, then choosing a meal should be in the trip extra section of the itin. You want a decent meal in F but you paid for Y, then pay for it or get whats left on the cart. Plain and simple. I would have no problem with this.
This is not the 90's anymore. To many people still have that entitlement attitude. |
Originally Posted by gooselee
(Post 26383585)
Re: surplus meals - I take lots of ATL-LGA (and return) flights in 16F M88/M90s.
I very often hear the caterers talking to FAs and see the little checkboxes they draw on the manifest. I specifically have noticed over the past few months that they seem to load 9 of each meal, so one surplus of each. Just today I flew LGA-ATL and heard someone in the galley say "9 chicken salads, 9 strombolis". The ATL-LGA meal actually looked a lot better (ravioli or some shrimp thing), but the flights into LGA were all delayed due to wind and almost everyone just ate in the terminal. |
Originally Posted by DL2SXM
(Post 26385679)
if you buy an F fare, than you should automatically have the option to pre-order. You spent the money on the F fare, you deserve a decent meal. If you bought a coach fare and got upgraded one way or another, then choosing a meal should be in the trip extra section of the itin. You want a decent meal in F but you paid for Y, then pay for it or get whats left on the cart. Plain and simple. I would have no problem with this.
This is not the 90's anymore. To many people still have that entitlement attitude. |
While this is not a direct quote, here's what I read:
Originally Posted by DL2SXM
(Post 26385679)
if you buy an F fare, then you are entitled to pre-order. You spent the money on the F fare, you are entitled to a decent meal. If you bought a coach fare and got upgraded one way or another, then you are not entitled to choose a meal unless you pay extra. You want a decent meal in F but you paid for Y, then pay for it or get whats left on the cart. Plain and simple. I'm entitled to think this.
This is not the 90's anymore. To many people still have that entitlement attitude. |
Originally Posted by bennos
(Post 26386758)
And on ABQ-ATL last week the FA's paperwork (clearly visible as she wrote the orders down) said 8/8 (8 grilled chicken salad, 8 turkey wrap). Of course, when the option is "which fowl meal do you want" maybe you don't need to load extra.
The ATL-LGA meal actually looked a lot better (ravioli or some shrimp thing), but the flights into LGA were all delayed due to wind and almost everyone just ate in the terminal. |
At least nonrevs have been able to preselect their meal choice for years. ;) They just look at the menu and choose the worst option.
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Originally Posted by bennos
(Post 26386758)
...Of course, when the option is "which foul meal do you want" maybe you don't need to load extra...
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