Sep 24, 2019, 9:23 am
Last edit by: michab
The following website seems to allow you to preview the menu options ahead of time: http://cloud.o.delta.com/fltInfo
The Delta App lets you pre-select meals 7 days prior to departure. You may or may not receive an email around the same time (it's inconsistent whether you even receive an email). On the "MY TRIPS" tab, any eligible trip in the list will have a SELECT YOUR ENTREE button; this also appears if you tap on a trip and are viewing the individual trip details. The app is able to handle selections for multiple passengers traveling on the same record (i.e. you will be able to make selections on behalf of traveling companions)
Sample screenshot:
PRE-COVID: If you don't get the email, or only one of multiple passengers receives the email*, you can ask a phone or Twitter/FB agent for the choices, and they can make your selection up until T-24h (not all agents are sharp about this, so you may need to explain that you want to pre-order a regular meal, *not* one of the special vegetarian/Kosher meals etc. HUCA as needed) Nowadays it is unclear if agents can even still do this (or if just the average phone/chat agent does not know how to do so anymore)
*If this happens, double check that you have an email address (for each passenger) in the reservation. (But this can happen at random anyway even if you do have an email address listed.)
The Delta App lets you pre-select meals 7 days prior to departure. You may or may not receive an email around the same time (it's inconsistent whether you even receive an email). On the "MY TRIPS" tab, any eligible trip in the list will have a SELECT YOUR ENTREE button; this also appears if you tap on a trip and are viewing the individual trip details. The app is able to handle selections for multiple passengers traveling on the same record (i.e. you will be able to make selections on behalf of traveling companions)
Sample screenshot:
PRE-COVID: If you don't get the email, or only one of multiple passengers receives the email*, you can ask a phone or Twitter/FB agent for the choices, and they can make your selection up until T-24h (not all agents are sharp about this, so you may need to explain that you want to pre-order a regular meal, *not* one of the special vegetarian/Kosher meals etc. HUCA as needed) Nowadays it is unclear if agents can even still do this (or if just the average phone/chat agent does not know how to do so anymore)
*If this happens, double check that you have an email address (for each passenger) in the reservation. (But this can happen at random anyway even if you do have an email address listed.)
Pre-ordering Meals on Delta, the Definitive Thread
Sep 16, 2018, 12:42 pm
#676
Join Date: Oct 2017
Programs: Delta SkyMiles DM
Posts: 32
Sorry if this has been answered before - but does pre-ordering work for flights where you upgrade with miles. I got upgraded this morning for the LAX-PVG flight tomorrow. No emails yet - any way to do this on the website or the app? Thank you.
Sep 17, 2018, 8:34 am
#677
FlyerTalk Evangelist
Join Date: Apr 2001
Location: NYC
Posts: 27,238
Options for D1 JFK-ZRH for 9/11/18
BRAISED SHORT RIB
potato purée, roasted root vegetables, balsamic onionsTHREE CHEESE CANNELLONI*
sautéed spinach, mushroom ragout, black pepper-parmesan béchamel *vegetarian selection
SLOW ROASTED STRIPED BASS
butternut squash, fingerling potatoes, rock shrimpGRILLED CHICKEN PARMESAN
orzo, broccolini, gotham greens pestoI pre-ordered the short ribs. I think they were good, but my ambien kicked in way faster than I was expecting (I took it just as drink service was starting) so I don't remember much of the meal.
I'll post pics/details on the meal service thread when I have a chance.
Sep 17, 2018, 8:57 am
#678
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,046
Same menu on JFK-FRA.
I pre-ordered the short ribs. I think they were good, but my ambien kicked in way faster than I was expecting (I took it just as drink service was starting) so I don't remember much of the meal.
I'll post pics/details on the meal service thread when I have a chance.
I pre-ordered the short ribs. I think they were good, but my ambien kicked in way faster than I was expecting (I took it just as drink service was starting) so I don't remember much of the meal.
I'll post pics/details on the meal service thread when I have a chance.
Sep 17, 2018, 9:34 am
#679
Join Date: Aug 2011
Location: New Jersey
Programs: DL Platinum, MR Platinum, Hilton Silver
Posts: 110
Emails go out about 72 hours and the meal choice cut-off is 24 hours out. Unfortunately, you're within the windows so it's doubtful you'd be able to. Otherwise, it wouldn't matter how you got the seat (miles or cash), just that you were sitting up front.
Sep 17, 2018, 10:30 am
#680
Join Date: Mar 2010
Programs: DL PM, Bonvoy Gold
Posts: 8,414
As above poster said, I think you missed the email and nothing to be done about that. However, if you are still before 24 hours before departure, you can order a special meal and because you are flying to PVG this should include the option of a Chinese meal, but it won't include the other options.
Sep 17, 2018, 12:04 pm
#681
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,046
As above poster said, I think you missed the email and nothing to be done about that. However, if you are still before 24 hours before departure, you can order a special meal and because you are flying to PVG this should include the option of a Chinese meal, but it won't include the other options.
Sep 17, 2018, 2:04 pm
#683
Join Date: Mar 2010
Programs: DL PM, Bonvoy Gold
Posts: 8,414
Sep 17, 2018, 2:53 pm
#684
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,046
Sep 19, 2018, 7:23 am
#685
Suspended
Join Date: Aug 2018
Posts: 590
A few weeks ago I was able to select the crab cakes for my flight DTW-AMS. All I will say is that if you get the chance to select that, do it. Cakes were delicious. Then had a really nice sundae for dessert. Nice meal service on that flight.
Sep 20, 2018, 2:05 pm
#686
Join Date: May 2010
Location: Kanasas City
Programs: DL DM, 2 MM; Hilton Diamond
Posts: 358
Options for DL 89, LAX-PVG on 9/23MARINARA BRAISED MEATBALLS*
CHICKEN MARSALA
SALMON
FINLEY FARMS SPINACH AND RICOTTA BAKED RIGATONI*
CHINESE SELECTION
MARINARA BRAISED MEATBALLS*
with Bianco DiNapoli tomato, garlic bread, Gioia ricotta
*contains pork
CHICKEN MARSALA
with roasted garlic potato puree and braised Coleman Family Farms kale
SALMON
with borlotti beans, Coastal Farms fennel, lemon and thyme vinaigrette
FINLEY FARMS SPINACH AND RICOTTA BAKED RIGATONI*
*vegetarian selection
CHINESE SELECTION
Oven Baked Cod Filet with Honey served with seasonal vegetables and steamed rice with black sesame seeds
Sep 20, 2018, 7:40 pm
#687
Original Member
Join Date: May 1998
Location: Long Island, NY
Posts: 1,664
I was on SEA-JFK on the one daily D1 flight. Got the email and made my selection. I moved my flight up a day and the link was no longer good. I called the number listed in the email (guessing it was general reservations since I have no status with Delta) and asked them to do the pre-order for me and she was able to do it - and even with an aircraft swap, it still stuck. Based on my limited discussion with her, it sounds like its listed as a special meal - it took her a few minutes but was able to find "chicken" on the list. So it is possible for Res to do it.
Sep 21, 2018, 8:55 pm
#688
Join Date: Oct 2012
Programs: Previously top-tier everything, now a happy free agent
Posts: 1,003
Seems like DL is having success with preselections... At least IME.
Have flown between SFO-BOS a few times in D1 and it looks like half the customers on my flights are pre-ordering.... Out of the 16 D1 seats, and aside from pre-orders, catering only loaded 8 meals for 3 menu options. 3 beef, 3 chicken, 2 pastas... so it looks like everyone else pre-ordered (based on what the FA wrote down as # remaining of each entree on the manifest).
Have flown between SFO-BOS a few times in D1 and it looks like half the customers on my flights are pre-ordering.... Out of the 16 D1 seats, and aside from pre-orders, catering only loaded 8 meals for 3 menu options. 3 beef, 3 chicken, 2 pastas... so it looks like everyone else pre-ordered (based on what the FA wrote down as # remaining of each entree on the manifest).
Sep 22, 2018, 8:27 am
#690
Join Date: Apr 2012
Location: MIA
Programs: AA EXP (AC), DL G (SC), Bonvoy LTP, & IHG AMB
Posts: 1,798