Sep 24, 2019, 9:23 am
Last edit by: michab
The following website seems to allow you to preview the menu options ahead of time: http://cloud.o.delta.com/fltInfo
The Delta App lets you pre-select meals 7 days prior to departure. You may or may not receive an email around the same time (it's inconsistent whether you even receive an email). On the "MY TRIPS" tab, any eligible trip in the list will have a SELECT YOUR ENTREE button; this also appears if you tap on a trip and are viewing the individual trip details. The app is able to handle selections for multiple passengers traveling on the same record (i.e. you will be able to make selections on behalf of traveling companions)
Sample screenshot:
PRE-COVID: If you don't get the email, or only one of multiple passengers receives the email*, you can ask a phone or Twitter/FB agent for the choices, and they can make your selection up until T-24h (not all agents are sharp about this, so you may need to explain that you want to pre-order a regular meal, *not* one of the special vegetarian/Kosher meals etc. HUCA as needed) Nowadays it is unclear if agents can even still do this (or if just the average phone/chat agent does not know how to do so anymore)
*If this happens, double check that you have an email address (for each passenger) in the reservation. (But this can happen at random anyway even if you do have an email address listed.)
The Delta App lets you pre-select meals 7 days prior to departure. You may or may not receive an email around the same time (it's inconsistent whether you even receive an email). On the "MY TRIPS" tab, any eligible trip in the list will have a SELECT YOUR ENTREE button; this also appears if you tap on a trip and are viewing the individual trip details. The app is able to handle selections for multiple passengers traveling on the same record (i.e. you will be able to make selections on behalf of traveling companions)
Sample screenshot:
PRE-COVID: If you don't get the email, or only one of multiple passengers receives the email*, you can ask a phone or Twitter/FB agent for the choices, and they can make your selection up until T-24h (not all agents are sharp about this, so you may need to explain that you want to pre-order a regular meal, *not* one of the special vegetarian/Kosher meals etc. HUCA as needed) Nowadays it is unclear if agents can even still do this (or if just the average phone/chat agent does not know how to do so anymore)
*If this happens, double check that you have an email address (for each passenger) in the reservation. (But this can happen at random anyway even if you do have an email address listed.)
Pre-ordering Meals on Delta, the Definitive Thread
Jul 30, 2018, 7:04 am
#616
Join Date: Oct 2014
Posts: 209
Probably old news but I haven't read this thread in a while and I'm not going to read them all before posting 
... However, the original announcement included Brussels from only JFK. We're D1 on Thursday from ATL to BRU and received an email to preorder our meal early this morning. So it looks like they've expanded a bit from the announcement anyway....
... However, the original announcement included Brussels from only JFK. We're D1 on Thursday from ATL to BRU and received an email to preorder our meal early this morning. So it looks like they've expanded a bit from the announcement anyway....
Jul 30, 2018, 7:20 am
#617
Join Date: Sep 2012
Location: Pagus Bracbatensis, Kingdom of the Netherlands
Programs: DL SPlat, KLM Bump, Privium Plus, GOES
Posts: 2,066
Probably old news but I haven't read this thread in a while and I'm not going to read them all before posting ... However, the original announcement included Brussels from only JFK. We're D1 on Thursday from ATL to BRU and received an email to preorder our meal early this morning. So it looks like they've expanded a bit from the announcement anyway....
... However, the original announcement included Brussels from only JFK. We're D1 on Thursday from ATL to BRU and received an email to preorder our meal early this morning. So it looks like they've expanded a bit from the announcement anyway....https://news.delta.com/pick-your-pla...ational-routes
Aug 8, 2018, 4:55 am
#618
Join Date: Dec 2008
Location: Mostly living in the basement
Programs: Newly minted free agent; MR LT(!)TE, HH SE, BA SECM, DL MM, UA PS, 2V Fanboi, CBP GE
Posts: 5,109
I don't think I saw this posted yet, but I just received pre-select for an upcoming JFK-LAX TCON. It's the usual menu choices (two meats or a pasta).
Aug 8, 2018, 8:15 am
#619
Suspended
Join Date: Jun 2005
Programs: Delta Diamond, Marriott Ambassador & Lifetime Titanium, Hertz President's Circle, United Silver
Posts: 6,334
Aug 12, 2018, 7:37 am
#620
Join Date: Dec 2008
Location: Mostly living in the basement
Programs: Newly minted free agent; MR LT(!)TE, HH SE, BA SECM, DL MM, UA PS, 2V Fanboi, CBP GE
Posts: 5,109
And to follow up, my BP printed out with "SPECIAL MEAL REQUESTED", but the FA had no idea about the program. (I ended up with my choice anyway, but by the time she got to the D seats for ordering one of the options was gone.)
Aug 23, 2018, 6:52 pm
#622
Join Date: Nov 2013
Location: PHX, SEA
Programs: Avis President's Club, Global Entry, Hilton/Marriott Gold. No more DL/AA status.
Posts: 4,422
I was not offered a Pre select option for my three recent D1 flights: PHX-DTW , PRG-JFK, or JFK-PHX.
I did get my first choice but I like when I can select consistently ahead of time on AA.
I did get my first choice but I like when I can select consistently ahead of time on AA.
Aug 23, 2018, 6:59 pm
#623
Join Date: Jun 2015
Location: Seattle
Programs: DL DM; Hyatt Globalist; etc
Posts: 540
Aug 23, 2018, 8:03 pm
#624
Join Date: Nov 2013
Location: PHX, SEA
Programs: Avis President's Club, Global Entry, Hilton/Marriott Gold. No more DL/AA status.
Posts: 4,422
PHX-DTW and JFK-PHX are both Domestic First Class routes, not D1, so there is no pre-selection. I believe D1 meal choice is only available when departing from the USA, and not on the way back (from https://news.delta.com/pick-your-pla...ational-routes)
Aug 23, 2018, 8:15 pm
#625
Join Date: Mar 2010
Programs: DL PM, Bonvoy Gold
Posts: 8,414
This thread was started a long time ago when it was first announced that DL would roll out this option. At that time, I think they indicated that it would be in both F and J. I hope that is still the plan at some point, but that explains the title.
Aug 26, 2018, 3:09 pm
#626
Join Date: Jan 2000
Location: ATL - DL DM/3MM - HH Lifetime Diamond - Marriott Lifetime Plat
Posts: 3,117
I was sent the email for next weeks trip to BRU. I am traveling with my wife and don't see any way she can also choose her meal in advance without the link. Can this be done?
Aug 26, 2018, 3:32 pm
#627
Join Date: Jan 2001
Location: ZRH / SEA, DL PM
Posts: 1,165
I still do not get why pre-booking is so important. Its the same selecrion as on the menu and I usually get my first choice anyway. If I do not -- not a big deal. If flight offers pre-select, I feel pressure to pre-select because I think there will be less options compared to flights that do not offer pre-select. Last two fligts when I had pre-select, I was not offered a menu and had to ask for it (there is breakfast and apeerizer options besides pre-select) which is small but annoyance. On last flight I was pretty full before flight and wanted to change from pre-selected option to something lighter - FA promised to check and get back to me and never did.
I would love if pre-select offered special items like on SQ book the cook menu, but selection from the same menu I just do not see why Delta would even bother with all additional logistics etc.
I would love if pre-select offered special items like on SQ book the cook menu, but selection from the same menu I just do not see why Delta would even bother with all additional logistics etc.