Found something interesting on my seat in First today..
Apr 25, 2015, 2:24 pm
#31
Join Date: Jul 2009
Location: Seattle
Programs: DL - Diamond. Marriott - Lifetime Platinum. Starwoods - Lifetime Platinum
Posts: 192
that said, for me, i love these small little things. it is hard being on the road, maybe just me. These things makes it a little better. Silly, i know. but that is me.
-ok
Apr 25, 2015, 2:42 pm
#32
Original Poster
Join Date: Jul 2014
Programs: AA Gold, Delta DM Hilton Diamond SPG Gold, and Foodland premium.
Posts: 824
I'm the same way. Travel is rough. Being away from family/friends is not easy. The little nice things like a card make more of a difference. That is why things like snack baskets and friendly FA and GA really impact a trip's enjoyability.
Apr 25, 2015, 2:44 pm
#33
Join Date: Jul 2008
Location: YVR
Programs: OZ Diamond, Jiffypark Manhattan Gold
Posts: 4,485
This is cool, love the touch and the idea, let me take this one step further though.
Obviously they shouldn't/won't do this everyday, then it becomes like the pillow and water bottle and no one notices anymore.
Should they
A) pick a day of the week system wide and do it? pick a day of the month?
B) only do it on flights originating at hubs? or spoke to hub?
My question is, how do you keep doing this, while keeping it spontaneous/surprising so that customers value it and notice the touch?
EDIT: Just wanted to add, based on what these posts are usually about (I know nothing of Delta admittedly) I assumed this was gonna be something AWFUL lol
Obviously they shouldn't/won't do this everyday, then it becomes like the pillow and water bottle and no one notices anymore.
Should they
A) pick a day of the week system wide and do it? pick a day of the month?
B) only do it on flights originating at hubs? or spoke to hub?
My question is, how do you keep doing this, while keeping it spontaneous/surprising so that customers value it and notice the touch?
EDIT: Just wanted to add, based on what these posts are usually about (I know nothing of Delta admittedly) I assumed this was gonna be something AWFUL lol
Apr 25, 2015, 2:50 pm
#34
Join Date: Jan 2004
Location: Atlanta & San Francisco
Programs: DL 2MM DM & My Wife is a DL 3MM DM
Posts: 2,784
Last year, my wife and I were flying back from MAN to ATL and we both had handwritten thank you notes when we arrived at our seats--thanking us for our loyalty. They were from the manager of the ground staff at MAN. Very nice touch.
Apr 25, 2015, 8:11 pm
#36
Join Date: Aug 2001
Location: SEA - DL DM/2MM, *A Gold, SPG Lifetime Plat, some other car and hotel stuff
Posts: 5,649
This morning while flying from MDT to DTW I found the usual water bottle, pillow, and blanket. The interesting thing was that it also had two chocolates and this nice card from delta on the seat. This is the first time I have seen this. Is today customer appreciation day? It was on all of the F seats. 
I haven't seen the AS prayer cards on F meal trays in the last few years. Before that, it was hit or miss.
Apr 25, 2015, 11:30 pm
#37
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,413
Leaving Asia on DL around Chinese new year, I got a signed card in a red envelope. The purser is apparently known for taking the initiative to do this for DMs in BE.
Apr 26, 2015, 12:01 am
#38
Join Date: Sep 2010
Location: San Francisco Bay Area
Posts: 5,825
They apparently ended the practice in 2012: Alaska Airlines ends prayer cards on flights
"Passengers on Alaska Airlines will no longer get a free Psalm with their meal.
On Wednesday, the airline announced it is ending its more than 30-year tradition of including printed cards with short Bible verses during meal service.
“I will be glad and rejoice in you; I will sing praise to your name O most high,” was written on one card, over an image of foggy blue mountains. Another card featured these words over a beach at sunset: "Give thanks to the Lord, for He is good; His love endures forever.”
The cards have been distributed on trays with Alaska Airlines meals since the 1970s, according to airline spokeswoman Bobbie Egan. Since 2006, only passengers in First Class on longer Alaska Airlines flights have been served meals, so only a small percent of passengers received a card."
Apr 26, 2015, 1:10 pm
#39
Join Date: Nov 2012
Location: ATL
Programs: Bonvoy Ambassador, Hyatt Globalist, Hilton Gold, AA EXP, UA Silver, former DL DM
Posts: 2,001
When flying LHR-BOS a few weeks ago, I found a wonderful handwritten thank you card on my seat from the LHR red coat. I thought it was a very nice gesture.
Apr 26, 2015, 6:55 pm
#41
Join Date: Apr 2015
Posts: 1
Left something interesting on my seat in First that day
I left my QC20i's in 1A on the noon MDT - DTW on the 24th. I'm sitting here perusing the site this evening when I see the heading here. I think, just for giggles, could someone have found my headset? I see the date matches my flight. Start looking at the text and see MDT - DTW. Wow. It could be. And then the pic. Nope, just a card. The card is awesome, don't get me wrong. But I really have no hope of seeing my headset again and that was a cool feeling for about three quarters of a second there.
Apr 27, 2015, 7:29 am
#42
Join Date: Nov 2011
Location: PIA, MLI
Programs: DL DM, Hilton DIA, Wyndham DIA, IHG Spire AMB
Posts: 29
I have received the personalized thank you notes several times when flying from MLI. Of course there aren't many FC seats on the CRJ900s, but it's nice to see them address me by name and sign them.
Apr 27, 2015, 11:20 am
#43
Join Date: Jan 2000
Location: Canada
Programs: AS, DL, UA, Hyatt, SPG
Posts: 2,574