Delta flight experience story...with a plot twist
Feb 15, 2014, 10:04 am
#31
Join Date: Jul 2010
Location: SAV
Programs: Atlanta's hometown airline. A bunch of hotel programs. PetSmart PetPerks.
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I simply shared an article I found interesting.
This story reminds me of one I heard from a former Red Coat: A TV weather guy was trying to get to the Caribbean to cover an approaching hurricane but DL cancelled his flight out of ATL (and all thereafter ahead of the storm). Weather guy goes off on said Red Coat, cursing up a storm saying he HAS to get there, how dare they cancel! 'Well sir, as you know, there's a hurricane approaching.' Weather guy stormed off in a huff. Next day the weather guy went back to the airport & tracked down the Red Coat to apologize in person. ^
Weather guy has long since retired, this happened 14-15 years ago...lest we launch any conspiracy theories trying to figure out if it was someone currently on the air.
Feb 15, 2014, 11:13 am
#32
Original Member
Join Date: May 1998
Location: Las Vegas, NV, USA
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Posts: 5,063
Wow, it really is a tough crowd around here. I enjoyed the spirit of the article without focusing on dissecting the minute details.
How do you people ever watch a TV show or film? Do you rip apart every little thing?
I've made "impossible" connections numerous times before. Especially in times of weather-related delays, connecting flights are often also delayed. I would never just give up but always make the effort to run to the connecting gate (unless I had really verified onboard using wifi that the plane was long gone before my arrival).
One great thing about Delta is the availability of good telephone agents, self-rebooking via kiosk or internet, @DeltaAssist, etc.
How do you people ever watch a TV show or film? Do you rip apart every little thing?
I've made "impossible" connections numerous times before. Especially in times of weather-related delays, connecting flights are often also delayed. I would never just give up but always make the effort to run to the connecting gate (unless I had really verified onboard using wifi that the plane was long gone before my arrival).
One great thing about Delta is the availability of good telephone agents, self-rebooking via kiosk or internet, @DeltaAssist, etc.
Author needs some lessons in anger management and patience.
With a two minute connection, the door on the connecting flight was closed before the door on the arriving flight was opened. Hermes could not have made that connection.
IMO story does not reflect well on the author, who did at least finally (3 hours later) apologize. But it does reinforce that Delta has some great people. ^
David
With a two minute connection, the door on the connecting flight was closed before the door on the arriving flight was opened. Hermes could not have made that connection.
IMO story does not reflect well on the author, who did at least finally (3 hours later) apologize. But it does reinforce that Delta has some great people. ^
David