Jan 10, 2014, 3:20 pm
Last edit by: bgriff
Summary of Changes and Frequently Asked Questions
These changes are effective May 1, 2014
This topic is a prime candidate for Wikipost. Let's see if we can't pull one together incorporating the details of the changes, as well as DLCorpGirl's responses to some of our questions.
SkyClub membership has been split into two tiers: Executive and Individual.
Executive members may guest two individuals, or immediate family (spouse + children under 21) without additional charge. Executive members may guest up to 2 additional individuals for $29 each per visit.
Individual members must pay for all guests. Individual members may guest up to 2 individuals, or immediate family (spouse + children under 21) for $29 each per visit.
Lifetime Memberships will be converted to Lifetime Executive Memberships, per DLCorpGal.
30 Day Skyclub Pass - this has been discontinued per Delta contacts.
American Express Delta Reserve and American Express Platinum or Centurion Card (not American Express Delta Platinum co-branded credit card, but American Express non-branded Platinum Charge Card) members may guest up to 2 individuals, or immediate family (spouse + children under 21) for $29 each per visit.
The fee for the Delta Gold American Express and Delta Platinum American Express cardmembers will increase to $29 per visit, per DLCorpGal.
Diamond Medallions may upgrade to an Executive Membership as a Choice Benefit or by using miles or cash to pay the difference. No confirmation on miles, but the cash difference is confirmed to be $145 if done by 3/1/15 per DLCorpGal. NOTE: Diamond Medallions have Executive Membership until 2/28/15. After this date, they will have Individual Membership by default.
Alaska Board Room membership is a workaround as of 1/15/14 for $450 1 year - $1050 3 years and includes 2 guests FREE or family. Note, however, that the AS/DL relationship isn't as good as it used to be and there's no guarantee that the Board Room/SkyClub reciprocity relationship will continue as it currently exists. -- As of February 2015 AS club membership no longer includes guests at Delta lounges.
These changes are effective May 1, 2014
This topic is a prime candidate for Wikipost. Let's see if we can't pull one together incorporating the details of the changes, as well as DLCorpGirl's responses to some of our questions.
SkyClub membership has been split into two tiers: Executive and Individual.
Executive members may guest two individuals, or immediate family (spouse + children under 21) without additional charge. Executive members may guest up to 2 additional individuals for $29 each per visit.
Individual members must pay for all guests. Individual members may guest up to 2 individuals, or immediate family (spouse + children under 21) for $29 each per visit.
Lifetime Memberships will be converted to Lifetime Executive Memberships, per DLCorpGal.
30 Day Skyclub Pass - this has been discontinued per Delta contacts.
American Express Delta Reserve and American Express Platinum or Centurion Card (not American Express Delta Platinum co-branded credit card, but American Express non-branded Platinum Charge Card) members may guest up to 2 individuals, or immediate family (spouse + children under 21) for $29 each per visit.
The fee for the Delta Gold American Express and Delta Platinum American Express cardmembers will increase to $29 per visit, per DLCorpGal.
Diamond Medallions may upgrade to an Executive Membership as a Choice Benefit or by using miles or cash to pay the difference. No confirmation on miles, but the cash difference is confirmed to be $145 if done by 3/1/15 per DLCorpGal. NOTE: Diamond Medallions have Executive Membership until 2/28/15. After this date, they will have Individual Membership by default.
Alaska Board Room membership is a workaround as of 1/15/14 for $450 1 year - $1050 3 years and includes 2 guests FREE or family. Note, however, that the AS/DL relationship isn't as good as it used to be and there's no guarantee that the Board Room/SkyClub reciprocity relationship will continue as it currently exists. -- As of February 2015 AS club membership no longer includes guests at Delta lounges.
Updates to Delta Sky Club membership Options
Jan 10, 2014, 7:31 am
#31
Join Date: Jun 2011
Location: USA
Posts: 1,400
IMO this is a HUGE mistake and will continue to diminish the attractiveness of SC memberships and indeed the entire SC experience. A big part of the current problem is the number of families who gain entry (although I sometimes suspect through the use of GroupOn etc. offers) and then fail to attempt to control their children, after taking over entire sections of the lounge and using far more seats than the number adults and kids in their party.
Jan 10, 2014, 7:31 am
#33
Join Date: Aug 2011
Location: SEA
Programs: DL DM, DL SkyClub, DL AmEx Plat, SPG +, Hilton Silver, Hertz, Thrifty BlueChip, NEXUS/GE
Posts: 586
improvements?
All,
Even with more than $50 million in investments over the last several years, to renovate and expand seating in existing Clubs and build new Delta Sky Clubs across the system, our customers, including many of you on FlyerTalk, tell us the Clubs can be overcrowded.
To alleviate this problem and maintain the more exclusive atmosphere our Club members continue to tell us they expect, we are making changes to the Delta Sky Club program.
• Effective immediately, membership cost is $695 annually. This Executive Membership will continue to allow two complimentary guests.
• For those customers who rarely need guest access, an Individual Membership at the current rate of $450 will be introduced in Spring 2014. This membership will allow guest access for $29 per guest Club visit.
• Beginning May 1, 2014, all customers who receive complimentary Delta Sky Club access as a benefit of their eligible credit or charge card will no longer receive complimentary guest access. A $29 fee per guest Club visit will apply.
Members who qualified for Diamond Medallion® status in 2013 for the 2014 Medallion year will continue to receive an Executive Membership through the end of the 2014 Medallion year (February 28, 2015). Members who qualify for Diamond Medallion status in 2014 for the 2015 Medallion year will receive an Executive Membership valid from time of Diamond Medallion qualification through February 28, 2015 and an Individual Membership valid from March 1, 2015 through January 31, 2016. Diamond Medallion members who receive an Individual Membership can upgrade to the Executive Membership via Choice Benefits, miles or cash. Diamond Medallion members who wish to purchase an Executive Membership will receive a $100 discount off the $695 Executive Membership price until March 1, 2015.
Please find all details here.
Thanks,
DLCorpGal
Even with more than $50 million in investments over the last several years, to renovate and expand seating in existing Clubs and build new Delta Sky Clubs across the system, our customers, including many of you on FlyerTalk, tell us the Clubs can be overcrowded.
To alleviate this problem and maintain the more exclusive atmosphere our Club members continue to tell us they expect, we are making changes to the Delta Sky Club program.
• Effective immediately, membership cost is $695 annually. This Executive Membership will continue to allow two complimentary guests.
• For those customers who rarely need guest access, an Individual Membership at the current rate of $450 will be introduced in Spring 2014. This membership will allow guest access for $29 per guest Club visit.
• Beginning May 1, 2014, all customers who receive complimentary Delta Sky Club access as a benefit of their eligible credit or charge card will no longer receive complimentary guest access. A $29 fee per guest Club visit will apply.
Members who qualified for Diamond Medallion® status in 2013 for the 2014 Medallion year will continue to receive an Executive Membership through the end of the 2014 Medallion year (February 28, 2015). Members who qualify for Diamond Medallion status in 2014 for the 2015 Medallion year will receive an Executive Membership valid from time of Diamond Medallion qualification through February 28, 2015 and an Individual Membership valid from March 1, 2015 through January 31, 2016. Diamond Medallion members who receive an Individual Membership can upgrade to the Executive Membership via Choice Benefits, miles or cash. Diamond Medallion members who wish to purchase an Executive Membership will receive a $100 discount off the $695 Executive Membership price until March 1, 2015.
Please find all details here.
Thanks,
DLCorpGal
Jan 10, 2014, 7:32 am
#35
Join Date: Jan 2001
Posts: 1,877
Admittedly, I use my AMEX Platinum to access the DL lounge, however, would welcome the cessation of the credit card set. DL lounges are zoos and the lounge offerings pathetic.
This said, I'll need to re-evaluate my annual AMEX fee when it comes up for renewal.
This "dilution issue" (my term for what I perceive as the problem) is killing me. It seems that companies never learn and only focus on the short-term aspects of their decisions.
I would gladly pay the yearly fee if DL would clean up the clubs, cut the chaff, and offer top-shelf beverages and real food.
This said, I'll need to re-evaluate my annual AMEX fee when it comes up for renewal.
This "dilution issue" (my term for what I perceive as the problem) is killing me. It seems that companies never learn and only focus on the short-term aspects of their decisions.
I would gladly pay the yearly fee if DL would clean up the clubs, cut the chaff, and offer top-shelf beverages and real food.
Jan 10, 2014, 7:33 am
#37
Join Date: Dec 2010
Location: SE USA
Programs: DL DM/MM , IHG Plat, MR Titanium, HH Gold, EK Frequent Kettle, UA Silver, AA Hater
Posts: 2,020
Not a huge deal for me, I hate it for my co-workers when they travel with me and do not have access. If it improves the overcrowding issue I am for it....we shall see. We all know there is NO WAY a membership to this club is worth $695. I don't drink liquor, but they would need REAL beer and DECENT food for me a pay a dime.
The part that sucks for me is the 2-3 times a year I travel with my wife. Oh well.....I will spend the $29 at the food court....ain't paying $29 for carrots. And it is not worth a choice benefit for the little I would need it.
Nice....DM that can't bring his spouse into the club twice a year. Classy. But in the end it may be a good tradeoff.
Maybe they should at least kick in a couple of day passes when they send out the beverage coupons once a year. BTW, I have not received any of those this year either...hmm.
The part that sucks for me is the 2-3 times a year I travel with my wife. Oh well.....I will spend the $29 at the food court....ain't paying $29 for carrots. And it is not worth a choice benefit for the little I would need it.
Nice....DM that can't bring his spouse into the club twice a year. Classy. But in the end it may be a good tradeoff.
Maybe they should at least kick in a couple of day passes when they send out the beverage coupons once a year. BTW, I have not received any of those this year either...hmm.
Last edited by dilbertsdaddy; Jan 10, 2014 at 7:40 am
Jan 10, 2014, 7:34 am
#38
FlyerTalk Evangelist
Join Date: Apr 2009
Location: Bye Delta
Programs: AA EXP, HH Diamond, IHG Plat, Hyatt Plat, Marriott Plat, Nat'l Exec Elite, Avis Presidents Club
Posts: 16,276
Two questions:
I have a membership that currently lasts till 2017, due to having bought 3 years before getting DM extensions. Will those years already paid for count as Executive or (as I suspect) Individual for future years after this one?
Also, when traveling internationally as Skyteam Elite Plus, will one still be allowed to bring in a guest?
I have a membership that currently lasts till 2017, due to having bought 3 years before getting DM extensions. Will those years already paid for count as Executive or (as I suspect) Individual for future years after this one?
Also, when traveling internationally as Skyteam Elite Plus, will one still be allowed to bring in a guest?
Jan 10, 2014, 7:34 am
#39
Join Date: Oct 2009
Location: ATL
Programs: Marriott Platinum, Delta Kryptonium Medallion, National Executive
Posts: 1,889
It's all those AMEX Platinum and Groupon kids who are running around like wild animals. Can't you tell just by looking at them?/sarcasm
Jan 10, 2014, 7:35 am
#41
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,417
Hi there -
regarding your comment about access to members with families. A member with the Executive Membership may bring immediate family (spouse or domestic partner and children under 21 years of age) OR up to two (2) guests into the Delta Sky Club, provided that Delta determines that adequate space exists.
DLCorpGal
regarding your comment about access to members with families. A member with the Executive Membership may bring immediate family (spouse or domestic partner and children under 21 years of age) OR up to two (2) guests into the Delta Sky Club, provided that Delta determines that adequate space exists.
DLCorpGal
Jan 10, 2014, 7:35 am
#42
Join Date: Jan 2006
Location: CONUS
Posts: 947
All,
Even with more than $50 million in investments over the last several years, to renovate and expand seating in existing Clubs and build new Delta Sky Clubs across the system, our customers, including many of you on FlyerTalk, tell us the Clubs can be overcrowded.
To alleviate this problem and maintain the more exclusive atmosphere our Club members continue to tell us they expect, we are making changes to the Delta Sky Club program.
• Effective immediately, membership cost is $695 annually. This Executive Membership will continue to allow two complimentary guests.
• For those customers who rarely need guest access, an Individual Membership at the current rate of $450 will be introduced in Spring 2014. This membership will allow guest access for $29 per guest Club visit.
• Beginning May 1, 2014, all customers who receive complimentary Delta Sky Club access as a benefit of their eligible credit or charge card will no longer receive complimentary guest access. A $29 fee per guest Club visit will apply.
Members who qualified for Diamond Medallion® status in 2013 for the 2014 Medallion year will continue to receive an Executive Membership through the end of the 2014 Medallion year (February 28, 2015). Members who qualify for Diamond Medallion status in 2014 for the 2015 Medallion year will receive an Executive Membership valid from time of Diamond Medallion qualification through February 28, 2015 and an Individual Membership valid from March 1, 2015 through January 31, 2016. Diamond Medallion members who receive an Individual Membership can upgrade to the Executive Membership via Choice Benefits, miles or cash. Diamond Medallion members who wish to purchase an Executive Membership will receive a $100 discount off the $695 Executive Membership price until March 1, 2015.
Please find all details here.
Thanks,
DLCorpGal
Even with more than $50 million in investments over the last several years, to renovate and expand seating in existing Clubs and build new Delta Sky Clubs across the system, our customers, including many of you on FlyerTalk, tell us the Clubs can be overcrowded.
To alleviate this problem and maintain the more exclusive atmosphere our Club members continue to tell us they expect, we are making changes to the Delta Sky Club program.
• Effective immediately, membership cost is $695 annually. This Executive Membership will continue to allow two complimentary guests.
• For those customers who rarely need guest access, an Individual Membership at the current rate of $450 will be introduced in Spring 2014. This membership will allow guest access for $29 per guest Club visit.
• Beginning May 1, 2014, all customers who receive complimentary Delta Sky Club access as a benefit of their eligible credit or charge card will no longer receive complimentary guest access. A $29 fee per guest Club visit will apply.
Members who qualified for Diamond Medallion® status in 2013 for the 2014 Medallion year will continue to receive an Executive Membership through the end of the 2014 Medallion year (February 28, 2015). Members who qualify for Diamond Medallion status in 2014 for the 2015 Medallion year will receive an Executive Membership valid from time of Diamond Medallion qualification through February 28, 2015 and an Individual Membership valid from March 1, 2015 through January 31, 2016. Diamond Medallion members who receive an Individual Membership can upgrade to the Executive Membership via Choice Benefits, miles or cash. Diamond Medallion members who wish to purchase an Executive Membership will receive a $100 discount off the $695 Executive Membership price until March 1, 2015.
Please find all details here.
Thanks,
DLCorpGal
Jan 10, 2014, 7:35 am
#43
Join Date: Jan 2014
Location: ATL
Programs: DL PM, Amex DL Reserve, Starwood Gold
Posts: 2
I literally just upgraded my Amex from Platinum to Reserve for the SkyClub benefit. I mostly use the Skyclub with my spouse on more leisurely paced personal travel, so this change is frustrating for me. I'm not pleased with the short notice period.
Jan 10, 2014, 7:36 am
#44
Join Date: Jul 2010
Location: Mem
Programs: Delta GM, Amex Reserve, Amex Plat, JP Morgan Palladium
Posts: 984
I agree with you. The worst are the incredibly loud businessmen on their cell phones. My kids and most of the others I have seen are behaving themselves. This may be a good reason to downgrade the Amex Reserve to a Delta Platinum.