Delta, Air France and KLM Announce Final Steps toward Fare Class Alignment
Jan 25, 2013, 2:20 pm
#76
Join Date: Jun 2002
Location: New York, NY
Posts: 1,589
What happens to bookings in S?
I have a few S fares booked for travel in March and beyond. Will the change in late February automatically map these existing reservations into Z inventory, or will they stay in S?
Since I credit my travel to partner programs, which have tendencies to be very slow in updating their earning tables, I'm hoping that I won't need to jump through hoops in order to receive proper mileage after the realignment of fare classes.
Since I credit my travel to partner programs, which have tendencies to be very slow in updating their earning tables, I'm hoping that I won't need to jump through hoops in order to receive proper mileage after the realignment of fare classes.
Jan 25, 2013, 8:03 pm
#79
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Jan 27, 2013, 5:27 pm
#81
Join Date: May 2011
Location: NYC
Programs: DL PM. 1MM
Posts: 2,045
My UG window opened this evening for travel next Saturday AM. EF shows RU7 on my flight. No UG confirmed. If I pretend to "book" my exact flight again DL.dumb shows UG eligible though it should be available..
THOUGH the plane is EMPTY. FCM is in full force. Cheapest fare is B for $739 and First(P) is $798.
Anyone else experiencing this for travel on or after Jan 30th? Should I contact DL or just wait it out?
THOUGH the plane is EMPTY. FCM is in full force. Cheapest fare is B for $739 and First(P) is $798.
Anyone else experiencing this for travel on or after Jan 30th? Should I contact DL or just wait it out?
Jan 27, 2013, 5:39 pm
#82
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My UG window opened this evening for travel next Saturday AM. EF shows RU7 on my flight. No UG confirmed. If I pretend to "book" my exact flight again DL.dumb shows UG eligible though it should be available..
THOUGH the plane is EMPTY. FCM is in full force. Cheapest fare is B for $739 and First(P) is $798.
Anyone else experiencing this for travel on or after Jan 30th? Should I contact DL or just wait it out?
THOUGH the plane is EMPTY. FCM is in full force. Cheapest fare is B for $739 and First(P) is $798.
Anyone else experiencing this for travel on or after Jan 30th? Should I contact DL or just wait it out?
Jan 27, 2013, 7:12 pm
#83
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Delta, Air France and KLM Announce Final Steps toward Fare Class Alignment
After reading the fare realignment thread I still don't understand one thing and I'm hoping EF Voice or Dwayne will be able to answer:
What will be the new bucket for upgrades with miles/SWUs (both domestic and international) and will we still be able to see that on EF separately from the complementary UG buckets?
What will be the new bucket for upgrades with miles/SWUs (both domestic and international) and will we still be able to see that on EF separately from the complementary UG buckets?
Jan 28, 2013, 9:50 am
#84
Join Date: May 2011
Location: NYC
Programs: DL PM. 1MM
Posts: 2,045
you're right about Upgrade Available showing after midnight. DL.dumb now shows UG Available though my UG hasn't cleared. I'll wait until the 5pm sweep today (which is officially T-5 from departure) and I'll tweet DeltaAssist if it doesn't clear this evening.
Jan 28, 2013, 10:42 am
#85
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When I've tried to call, I've had agents and supervisors refuse to do the upgrade manually before the five day window because this is the published benefit, although I called just after the T-6 processing time. I don't know whether they might have done it the following morning, on day five, but before the time of the customary sweep.
Jan 28, 2013, 5:29 pm
#86
Join Date: May 2011
Location: NYC
Programs: DL PM. 1MM
Posts: 2,045
My UG did not clear today though EF is still showing RU inventory on my flights for Saturday. I tweeted DLAssist and the response. "Even though your window is open FC inventory for medallion UG is internally controlled to allow paying FC customers to purchase tix . So your UG will not process until inventory is available for medallion UG's. "
I responded that I understand that process but I could see using Expert flyer that RU upgrade inventory was available and to please take another look at my reservation.
Again DeltaAssist comes back with same inventory control and medallion availability blah blah. First time deltaAssist has not been at the top of their game.
So I called PM line and after getting the same canned response I asked the agent if she could see RU inventory available. She said surprisingly yes so why hasn't your UG cleared. And asked if i could please hold while she investigates?
So she comes back and says that's its not yet within 5 days of my flight including flight day. She says my window won't open until tomorrow evening. I asked if the UG window rules have changed she said no. I pushed further and she said she had talked with a supervisor, IT support & sky miles support and they all confirmed the 5 day window was not open.
What say you FTers?? I call BS
I responded that I understand that process but I could see using Expert flyer that RU upgrade inventory was available and to please take another look at my reservation.
Again DeltaAssist comes back with same inventory control and medallion availability blah blah. First time deltaAssist has not been at the top of their game.
So I called PM line and after getting the same canned response I asked the agent if she could see RU inventory available. She said surprisingly yes so why hasn't your UG cleared. And asked if i could please hold while she investigates?
So she comes back and says that's its not yet within 5 days of my flight including flight day. She says my window won't open until tomorrow evening. I asked if the UG window rules have changed she said no. I pushed further and she said she had talked with a supervisor, IT support & sky miles support and they all confirmed the 5 day window was not open.
What say you FTers?? I call BS
Jan 28, 2013, 10:57 pm
#87
Join Date: Oct 2006
Location: MSP
Programs: DL DM, Marriott Plat, National Exec Elite
Posts: 1,357
your first sweep should be sunday
My UG did not clear today though EF is still showing RU inventory on my flights for Saturday. I tweeted DLAssist and the response. "Even though your window is open FC inventory for medallion UG is internally controlled to allow paying FC customers to purchase tix . So your UG will not process until inventory is available for medallion UG's. "
I responded that I understand that process but I could see using Expert flyer that RU upgrade inventory was available and to please take another look at my reservation.
Again DeltaAssist comes back with same inventory control and medallion availability blah blah. First time deltaAssist has not been at the top of their game.
So I called PM line and after getting the same canned response I asked the agent if she could see RU inventory available. She said surprisingly yes so why hasn't your UG cleared. And asked if i could please hold while she investigates?
So she comes back and says that's its not yet within 5 days of my flight including flight day. She says my window won't open until tomorrow evening. I asked if the UG window rules have changed she said no. I pushed further and she said she had talked with a supervisor, IT support & sky miles support and they all confirmed the 5 day window was not open.
What say you FTers?? I call BS
I responded that I understand that process but I could see using Expert flyer that RU upgrade inventory was available and to please take another look at my reservation.
Again DeltaAssist comes back with same inventory control and medallion availability blah blah. First time deltaAssist has not been at the top of their game.
So I called PM line and after getting the same canned response I asked the agent if she could see RU inventory available. She said surprisingly yes so why hasn't your UG cleared. And asked if i could please hold while she investigates?
So she comes back and says that's its not yet within 5 days of my flight including flight day. She says my window won't open until tomorrow evening. I asked if the UG window rules have changed she said no. I pushed further and she said she had talked with a supervisor, IT support & sky miles support and they all confirmed the 5 day window was not open.
What say you FTers?? I call BS
Also for a flight on saturday. Your sweep should be sunday between 4-6 PM central time
Jan 29, 2013, 7:42 am
#88
Join Date: May 2011
Location: NYC
Programs: DL PM. 1MM
Posts: 2,045
Today, EF shows all RU inventory has been zero'd out for my flights on Saturday though Availalbility is still F7 and F8 for my flights. FCM at work. Guess I'l be looking for a BFUG on these flights but should be easy to clear since all DM's/PM's on my flights have already cleared and i'll only be battling GM/FO's and any few DM's/PM's who SDC onto my flight.
Jan 29, 2013, 8:05 am
#89
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When you saw RU>0 on EF, did you try a dummy booking of a ticket, full Y or otherwise in coach, to see whether delta.dumb would say that it was upgrade available rather than upgrade eligible/requested?
When you called the PM line, was it after the "official" T-5 window, i.e., after about 6 pm ATL time on Monday for a Saturday flight?
Why do you think that all DMs and PMs have already been cleared on your flight? They should all be in the same situation as you unless they have full Y fares.
When you called the PM line, was it after the "official" T-5 window, i.e., after about 6 pm ATL time on Monday for a Saturday flight?
Why do you think that all DMs and PMs have already been cleared on your flight? They should all be in the same situation as you unless they have full Y fares.
Jan 31, 2013, 2:31 am
#90
Join Date: Apr 2000
Location: ATL, PAR, AMS & back to ATL
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I don't understand this comment. Using the same inventory for both types of upgrades will implicitly change the priority ordering in some cases, but the ultimate constraint is the number of seats that remain in FC/BE at the gate. The only impact would somehow be when not offering as many early upgrades results in more FC/BE tickets being sold, but if revenue management is doing things right, this case shouldn't happen.
RP replaces G and OP replaces Z; these classes are used for non-ECU upgrades (e.g., mileage upgrades, systemwide upgrade certs, etc).
Just checking a random flt from JFK-SLC in December and there is 1 RU open while G is 0, so yes, they appear to remain separate.