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Originally Posted by rwoman
(Post 18627992)
There is no mandatory compensation...although if you complain they may throw some miles at you.
I got a $200 voucher for being stuck in ATL on a TPA-ATL-HSV trip. TPA-ATL was delayed due to a mechanical issue. David |
Presume that OP has by now read the Contract of Carriage for his ticket and learned that he wasn't entitled to any compensation at all (including hotel + meal voucher).
If he wants to file a whine with DL, they will probably throw some token his way. But, compensation: No. |
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Originally Posted by Often1
(Post 18628566)
Presume that OP has by now read the Contract of Carriage for his ticket and learned that he wasn't entitled to any compensation at all (including hotel + meal voucher).
If he wants to file a whine with DL, they will probably throw some token his way. But, compensation: No. |
Originally Posted by Often1
(Post 18628566)
Presume that OP has by now read the Contract of Carriage for his ticket and learned that he wasn't entitled to any compensation at all (including hotel + meal voucher).
If he wants to file a whine with DL, they will probably throw some token his way. But, compensation: No. https://www.delta.com/legal/index.jsp#delay This is a quote: The applicable limits of liability for your international journey on a flight ticketed by this carrier are:In the case of delay to your journey, 4,694 Special Drawing Rights per passenger. 4,694 SDR is ~$7000. So I guess that is the maximum compensation that could be received, not that I would ever expect a fraction of that. |
Wrote in about two issues.
- DL 2124 MSY-ATL 757. Volume on the PA system was stuck at the highest level possible. Richard Anderson came on and if you think it's annoying normally, just wait until you hear it at an ear splitting level. Try as they might, FAs couldn't figure out how to lower it. This meant, no IFE. Wrote in to suggest either training/m/x for that aircraft. - ATL B25 Skyclub. No internet either wired or wireless for the 2.5 hours I was there. Seven hours after I wrote in I received a phone call apologizing to me, saying they'd look into it, and giving me 5,000 Skymiles. The phone call and the apology were a nice touch ^ |
Originally Posted by MarkCron
(Post 18629429)
I just did read the CoC.
https://www.delta.com/legal/index.jsp#delay This is a quote: The applicable limits of liability for your international journey on a flight ticketed by this carrier are:In the case of delay to your journey, 4,694 Special Drawing Rights per passenger. 4,694 SDR is ~$7000. So I guess that is the maximum compensation that could be received, not that I would ever expect a fraction of that. |
Originally Posted by MarkCron
(Post 18629429)
I just did read the CoC.
https://www.delta.com/legal/index.jsp#delay This is a quote: The applicable limits of liability for your international journey on a flight ticketed by this carrier are:In the case of delay to your journey, 4,694 Special Drawing Rights per passenger. 4,694 SDR is ~$7000. So I guess that is the maximum compensation that could be received, not that I would ever expect a fraction of that. |
Originally Posted by javabytes
(Post 18628657)
Mechanical is entitled to hotel + meal vouchers per CoC, no?
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Originally Posted by Often1
(Post 18630078)
Where in the COC is that?
Unlike weather, mechanical delays are not typically seen as force majeure events (unless you're WN). |
Originally Posted by MarkCron
(Post 18627937)
Is there some mandatory compensation I am entitled to?
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7500 miles for a flight from JFK-LAS where GoGo was inop, in seat power was inop, and AVOD was inop. That was a really boring 5.5 hours.
I guess 1/100th of an award ticket is better than nothing. |
Originally Posted by Sez_Who
(Post 18630275)
Obviously you are not entitled to 'mandatory' compensation but I am curious what you believe would be just and fair comp by DL.
What do I think is fair? Probably more then I will get. Maybe a $500 voucher, which I surely don't expect. |
6000 miles for broken Phones Jack in BE last week on DUB-ATL
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Originally Posted by brkandjfk
(Post 18632111)
7500 miles for a flight from JFK-LAS where GoGo was inop, in seat power was inop, and AVOD was inop. That was a really boring 5.5 hours.
I guess 1/100th of an award ticket is better than nothing. |
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