That's the new low level award... /sarcasm off... :)

Actually, she emailed and said it was going to be posted in X days, I waited twice that, and it never showed, and so I wrote back. Now we'll see...

Trans Atlantic to Europe in Business Class on a newly renovated Airbus. My AVOD (and several others) non-working. Grrrrrrr.....9 hours of staring at a wall.

Compensation: Onboard $150.00 Delta eCredit. I wrote Delta and received an additional 15,000 miles.

From my brother:

DL.com showed his 737-800 from BWI-SLC was to have AVOD. Plane had just drop down monitors. He wrote in to complain, received an apology and a $50 voucher.

The 7500 did show up after the second email (with an "Sorry, I forgot ." response")

So on the way back from Norfolk last weekend, I had been upgraded, wife had not. She ended up next to a guy who was angry and complaining about being gold and not getting upgraded, and about having to pay $19 for a bulkhead seat... was an older 757, front row behind the galley between First and Coach. He complained to the flight attendant, wife said she gave him a $150 voucher on board and was told to email in for free miles.

I haven't taken the time to look up the rules for EC (and frankly don't know if it was EC or just a regular seat), and won't but a $19 complaint resulting in a $150 voucher seems a bit.... ah nevermind, wrong audience... ;) :P

I have a strange and bit complicated compensation story. Long story short, I was given a $50 dollar voucher and a handful of "have one on us" coupons for a 1 hour 30 minute delay. For the full story:

There was an 1+ hour change of flight time in a reservation allowing me to make some flight changes. I changed from a very early morning non-stop departure to the red-eye with a connection. When I got to my connection city, they apologized profusely for my >12 hour delay and gave me the $50 voucher plus a bunch of drink coupons since it was unlikely I would get the upgrade (was already upgraded on the original flight). Initially I declined as I said it was not the fault of Delta, that I made the change. They told me that they appreciated my business as a Platinum and I deserved it. Very nice folks. This was at the counter in SFO. I gave the a bunch of "job well done" certificates in return.

Compensation for delays due to mechanical issues
 

What kind of compensation should I ask for when my flight was delayed due to plane maintenance issues? The tricky part is that this is a return trip, and instead of the expected arrival in the afternoon, I got back at night. Because of Delta's delay I had to take a cab home, which is $50 more expensive than the usual public shuttle service.

I should also mention that other passengers connecting to other cities were reimbursed hotel and meals. Now I dont expect a hotel, since the destination was my final one, but I would expect to be compensated for the extra ground transportation costs I had to bear.

Please follow this thread in the Delta Forum.
Thanks..
Obscure2k
TravelBuzz Moderator

You may want to inquire in the Delta SkyMiles Forum, as there would likely be numbers of examples of what others have secured in compensation for mechanical (non-force majeure) delays. You could use the AMP http://images.ibsrv.net/ibsrv/res/sr...ons/report.gif to ask moderators to move yur thread to that Forum if you wish.

I presume the flight was domestic and not ex-EU. If so, no compensation is due under the CoC (for non force majeure delays it provides for food vouchers starting at 4 hour delays and hotel accommodations for overnight delays). If you complain, you may get some miles or a voucher.

7,500 Miles for a 3 hour delay flying from MCO-LGA earlier this month. The delay was due to a mechanical issue from the night before, and I picked an early AM flight just because those tend to have better on-time percentages since the incomings are from the night before.

Is that enough compensation or standard for a First Class ticket? Unfortunately the late arrival affected my schedule for the rest of the day, including rebooking of hotel due to overbooking at the property which I was due to stay at and upon checking in I was informed there were no rooms available.

If you run out of ideas about what to complain about, try some of these:

http://www.breakingtravelnews.com/ne...mparison-site/

25,000 miles HND to LAX- IFE system was inoperable the entire flight.

We were returning from HKG. Mr. Cellisttoo was upgraded HKG to NRT, however they refused to upgrade myself or Toddler Cellisttoo as "upgrade only for diamond." They had already split the PNR before we checked in grrrr, so I told Mr. to take it. We had nothing to lose at that point. I assume this was an op-up- but I didn't walk back in the plane to see how full it was. One always hopes it is DL trying out the old NW phantom upgrade. At least two other diamonds were also upgraded on this flight- and were also traveling HKG-NRT-HND-LAX.

Hi Everyone,

I submitted a complaint regarding the most chaotic boarding I've ever seen at LHR. It was a very disorganized mob scene and the gate staff did not communicate boarding very well, which is pretty unusual for most of my trips ex-LHR - they are normally pretty good about this. There were many frustrated pax, many of which seemed to be students and tourists vice frequent fliers. Even getting to the SP lane was a bit of a challenge and then they opened another part of the boarding area that quickly became swamped with people....and this was during pre-boards and J pax boarding.

This was a trip where I also sent a very good email about the fantastic service on board the aircraft.

I marked "no" for a reply on both emails - yet received responses to both today and 4k miles for the boarding mess.

:cool:

25,000 miles for flight cancellation on paid nonstop transatlantic BusinessElite.

I was rebooked on pair of later flights connecting in ATL. Both were significantly delayed, and I landed at my destination 14 hours after my originally scheduled arrival.

I received an unsolicited apology e-mail and the aforementioned miles three days later.