Upgrade question
Nov 24, 2011 | 7:15 pm
#1
Original Poster
Join Date: Dec 2008
Posts: 168
Upgrade question
I am silver medallion level. How soon will I be notified that my upgrade request went through. For example, for the first leg of my trip tomorrow I've already been notified its gone through but nothing yet for the second. I checked the avail seats for the second and there are still 2x first class seats avail
Nov 24, 2011 | 7:34 pm
#2
FlyerTalk Evangelist
Join Date: Jun 2006
Location: LAX/BOS/HKG/AMS/SFO...hmm, I need a life.
Programs: United1K, AA ExPlAAt, DL MM/Gold, Hilton Diamond, Avis First
Posts: 13,316
I am silver medallion level. How soon will I be notified that my upgrade request went through. For example, for the first leg of my trip tomorrow I've already been notified its gone through but nothing yet for the second. I checked the avail seats for the second and there are still 2x first class seats avail
Nov 24, 2011 | 7:43 pm
#4
Join Date: Jun 2005
Location: DTW/FNT
Programs: Delta (nee NW), Hilton Diamond. IHG (PT)
Posts: 4,823
Nov 24, 2011 | 7:53 pm
#5
Join Date: Dec 2006
Location: MSP
Programs: DL DM MM, HH Diamond, Marriott Gold, National Exec
Posts: 473
The OP can be hopeful for an upgrade only on a holiday weekend. DL is holding many seat to the last day in hopes of selling them this weekend.
Nov 24, 2011 | 9:22 pm
#7
FlyerTalk Evangelist
Join Date: Jun 2006
Location: LAX/BOS/HKG/AMS/SFO...hmm, I need a life.
Programs: United1K, AA ExPlAAt, DL MM/Gold, Hilton Diamond, Avis First
Posts: 13,316
Just as an FYI: Not all FC seats go to upgrades. Just because there are open seats does not mean the required inventory (V) is available. In fact, there are likely GMs, PMs or even DMs who did not get a seat on their sweep who are in front of you.
Nov 25, 2011 | 7:59 pm
#8
Original Poster
Join Date: Dec 2008
Posts: 168
Update to this:
On my delta app I am now able to view the upgrade list. It says 4 seats avail in first but there are only two names under there and they say standby Next to their names under the upgrade section. guessing my chances are close to zero?
On my delta app I am now able to view the upgrade list. It says 4 seats avail in first but there are only two names under there and they say standby Next to their names under the upgrade section. guessing my chances are close to zero?
Nov 25, 2011 | 8:54 pm
#10
FlyerTalk Evangelist
Join Date: Aug 2004
Location: The best state in the USA - Florida!
Programs: Marriott Titanium/LT Plat, AS Titanium, Disney AP
Posts: 14,532
That's only based on people that have checked in. As more people check in, your name is likely to drop on the list.
Nov 26, 2011 | 5:43 pm
#12
Join Date: Oct 2002
Location: Anaheim, CA - Delta Platinum Medallion,Sky Team Elite Plus, American Airlines Platinum, OneWorld - Emerald, EK-Skywards Gold, VS Flying Club, HHonors Gold, SPG Gold. Hyatt Gold Passport Platinum, Intercontinental Platinum Ambassador
Posts: 547
I lost an upgrade today on DL 200 LAX-ATL. I was the next on the list to be upgraded. I talked with the GA and she told me one person had not boarded in First and if they don't by the 15 minute mark the seat is mine. Then the other GA overheard her and told me that is not the case as the computer shows 3 more ahead. I told her I am number 1 on the list according to the FIDS. She told me to go take my seat. the GA then walks on the plane and she was looking for the 3 that were supplosedly ahead of me and they were already upgraded. So, instead of finding me (she was looking right at me), she pages a Delat pilot and upgrades him from Coach instead.
Nov 26, 2011 | 5:55 pm
#13
Join Date: Mar 2010
Location: BOS/PVD
Programs: AA-Plat./ UA-Plat.
Posts: 159
I lost an upgrade today on DL 200 LAX-ATL. I was the next on the list to be upgraded. I talked with the GA and she told me one person had not boarded in First and if they don't by the 15 minute mark the seat is mine. Then the other GA overheard her and told me that is not the case as the computer shows 3 more ahead. I told her I am number 1 on the list according to the FIDS. She told me to go take my seat. the GA then walks on the plane and she was looking for the 3 that were supplosedly ahead of me and they were already upgraded. So, instead of finding me (she was looking right at me), she pages a Delat pilot and upgrades him from Coach instead.
Nov 26, 2011 | 6:00 pm
#14
FlyerTalk Evangelist
Join Date: Jun 2006
Location: LAX/BOS/HKG/AMS/SFO...hmm, I need a life.
Programs: United1K, AA ExPlAAt, DL MM/Gold, Hilton Diamond, Avis First
Posts: 13,316
Somebody posted a very similar story about this happening on an AA flight. This is not acceptable at all, as I'm sure there were other elites below you on the list as well. You should be sure to complain to Delta, so that agent is reprimanded. We're not medallions so that staff can reap our upgrade benefits, which are getting harder and harder to come by as it is.
Until DL does it one way consistently we cannot know if Shena made an appearance.
Nov 26, 2011 | 6:12 pm
#15
Join Date: Mar 2010
Location: BOS/PVD
Programs: AA-Plat./ UA-Plat.
Posts: 159
I am not so sure. This could have been the GA doing it "right". The big issue with DL and Gate UGs is that if you board you fall off the list. While the OP may have been #1 in the GIDs the GA may know that DM had already boarded and pulled that person up. The problem is there is policy (if you board you fall off) and there is what many here think is the right way (go get the higher level elite who boarded).
Until DL does it one way consistently we cannot know if Shena made an appearance.
Until DL does it one way consistently we cannot know if Shena made an appearance.