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-   -   Upgrade question (https://www.flyertalk.com/forum/delta-air-lines-skymiles/1284176-upgrade-question.html)

mulaman984 Nov 24, 2011 7:15 pm

Upgrade question
 
I am silver medallion level. How soon will I be notified that my upgrade request went through. For example, for the first leg of my trip tomorrow I've already been notified its gone through but nothing yet for the second. I checked the avail seats for the second and there are still 2x first class seats avail

avidflyer Nov 24, 2011 7:34 pm


Originally Posted by mulaman984 (Post 17511334)
I am silver medallion level. How soon will I be notified that my upgrade request went through. For example, for the first leg of my trip tomorrow I've already been notified its gone through but nothing yet for the second. I checked the avail seats for the second and there are still 2x first class seats avail

If there are only 2 seats left it is unlikely you will get the UG in advance. You have a shot at the gate but I am guessing there are GM's, PM and maybe even DM's in front of you. Keep your hopes low on the second leg.

mendel k Nov 24, 2011 7:36 pm

U've gotta wait for the gate, only 'v' fairs get upgraded at the window. Good luck

BobH Nov 24, 2011 7:43 pm


Originally Posted by mendel k (Post 17511382)
U've gotta wait for the gate, only 'v' fairs get upgraded at the window. Good luck

The good news for the OP is zone 1 boarding for both flights.

Bob H

Pick2LiteMSP Nov 24, 2011 7:53 pm


Originally Posted by mendel k (Post 17511382)
U've gotta wait for the gate, only 'v' fairs get upgraded at the window. Good luck

A fare only becomes 'V' after the upgrade.....

The OP can be hopeful for an upgrade only on a holiday weekend. DL is holding many seat to the last day in hopes of selling them this weekend.:rolleyes:

mulaman984 Nov 24, 2011 9:17 pm

I thought it was a time thing as the one I got emailed
Notified on departs in 24 hrs. The second leg doesn't depart for 32 hrs

avidflyer Nov 24, 2011 9:22 pm


Originally Posted by mulaman984 (Post 17511641)
I thought it was a time thing as the one I got emailed
Notified on departs in 24 hrs. The second leg doesn't depart for 32 hrs

Correct but if you are saying there are only 2 seats left there is no way they will release them for upgrades.

Just as an FYI: Not all FC seats go to upgrades. Just because there are open seats does not mean the required inventory (V) is available. In fact, there are likely GMs, PMs or even DMs who did not get a seat on their sweep who are in front of you.

mulaman984 Nov 25, 2011 7:59 pm

Update to this:

On my delta app I am now able to view the upgrade list. It says 4 seats avail in first but there are only two names under there and they say standby Next to their names under the upgrade section. guessing my chances are close to zero?

blade99d Nov 25, 2011 8:16 pm

My upgrade for Tuesday just came through about 45 mins ago. To bad its ashort flight DTW to BWI. Oh well always enjoy the extra room :^

mersk862 Nov 25, 2011 8:54 pm


Originally Posted by mulaman984 (Post 17515772)
Update to this:

On my delta app I am now able to view the upgrade list. It says 4 seats avail in first but there are only two names under there and they say standby Next to their names under the upgrade section. guessing my chances are close to zero?

That's only based on people that have checked in. As more people check in, your name is likely to drop on the list.

currentjer Nov 25, 2011 9:30 pm

As FO, I have only lost 1 upgrade out of 7 this year. Hmm.

Scorecard:

BNA-SLC (LOST)
SLC-LAX
LAX-SFO
EWR-SLC
SLC-LAS
LAS-MEM
MEM-BNA

fly4work Nov 26, 2011 5:43 pm

I lost an upgrade today on DL 200 LAX-ATL. I was the next on the list to be upgraded. I talked with the GA and she told me one person had not boarded in First and if they don't by the 15 minute mark the seat is mine. Then the other GA overheard her and told me that is not the case as the computer shows 3 more ahead. I told her I am number 1 on the list according to the FIDS. She told me to go take my seat. the GA then walks on the plane and she was looking for the 3 that were supplosedly ahead of me and they were already upgraded. So, instead of finding me (she was looking right at me), she pages a Delat pilot and upgrades him from Coach instead.

AAsuper80 Nov 26, 2011 5:55 pm


Originally Posted by fly4work (Post 17519367)
I lost an upgrade today on DL 200 LAX-ATL. I was the next on the list to be upgraded. I talked with the GA and she told me one person had not boarded in First and if they don't by the 15 minute mark the seat is mine. Then the other GA overheard her and told me that is not the case as the computer shows 3 more ahead. I told her I am number 1 on the list according to the FIDS. She told me to go take my seat. the GA then walks on the plane and she was looking for the 3 that were supplosedly ahead of me and they were already upgraded. So, instead of finding me (she was looking right at me), she pages a Delat pilot and upgrades him from Coach instead.

Somebody posted a very similar story about this happening on an AA flight. This is not acceptable at all, as I'm sure there were other elites below you on the list as well. You should be sure to complain to Delta, so that agent is reprimanded. We're not medallions so that staff can reap our upgrade benefits, which are getting harder and harder to come by as it is.:td:

avidflyer Nov 26, 2011 6:00 pm


Originally Posted by AAsuper80 (Post 17519394)
Somebody posted a very similar story about this happening on an AA flight. This is not acceptable at all, as I'm sure there were other elites below you on the list as well. You should be sure to complain to Delta, so that agent is reprimanded. We're not medallions so that staff can reap our upgrade benefits, which are getting harder and harder to come by as it is.:td:

I am not so sure. This could have been the GA doing it "right". The big issue with DL and Gate UGs is that if you board you fall off the list. While the OP may have been #1 in the GIDs the GA may know that DM had already boarded and pulled that person up. The problem is there is policy (if you board you fall off) and there is what many here think is the right way (go get the higher level elite who boarded).

Until DL does it one way consistently we cannot know if Shena made an appearance.

AAsuper80 Nov 26, 2011 6:12 pm


Originally Posted by avidflyer (Post 17519408)
I am not so sure. This could have been the GA doing it "right". The big issue with DL and Gate UGs is that if you board you fall off the list. While the OP may have been #1 in the GIDs the GA may know that DM had already boarded and pulled that person up. The problem is there is policy (if you board you fall off) and there is what many here think is the right way (go get the higher level elite who boarded).

Until DL does it one way consistently we cannot know if Shena made an appearance.

Hmmm, I actually did not know that. So the whole list boarded, so there was essentially no list, so she upgraded the pilot. Interesting.


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