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-   Delta Air Lines | SkyMiles (https://www.flyertalk.com/forum/delta-air-lines-skymiles-665/)
-   -   First Class Monetization, or FCM: The Definitive Thread (https://www.flyertalk.com/forum/delta-air-lines-skymiles/1230437-first-class-monetization-fcm-definitive-thread.html)

roknroll Mar 19, 2013 1:05 pm

I just looked at that flight for next week. Wednesday is showing 6 complimentary upgrades (RU), Thursday has RU=8, and Friday has RU=9.

Seems like this route is typically quite empty up front and DL hands out a good deal of upgrade (in advance) to elites. On top of that, it's a 75X with 26 seats up front (one of the highest densities of F to Y of the DL fleet). It seems like they do indeed give out plenty of upgrades to elites, with many of them at the window. With that many F seats going unsold and a lot of elites getting upgrades, it does make sense for DL to cut the price on F to try to sell those seats.

mridley2 Mar 19, 2013 2:15 pm


Originally Posted by roknroll (Post 20447086)
I just looked at that flight for next week. Wednesday is showing 6 complimentary upgrades (RU), Thursday has RU=8, and Friday has RU=9.

Seems like this route is typically quite empty up front and DL hands out a good deal of upgrade (in advance) to elites.

Careful with that assumption about handing out elite UG's at the window. More times than not I will see a flight go from from V/RU inventory T-7 days out and then be wiped to zero on the day before PM/DM window opens.

The rest of your post is very valid but looking at RU inventory T-8 is asinine.

And one more thing that really bakes my noodle is this hypocritical FCM pricing. They want to REWARD and VALUE medallions, but they'd rather fork over $150 in profit AND give an F seat to another pax rather than rewarding the medallion member with a comp UG. And that complimentary upgrade is not so "complimentary." Look at the $$$'s i've spent over the years with delta.

kitkat77 Mar 19, 2013 2:36 pm


Originally Posted by StuckOnSegments (Post 20446943)
I bought the A fare. It's just annoying when they do this. What should be an easy upgrade(and i never get upgraded, literally 0/22 on my normal flight) gets f'd by FCM. I know this happens, but when the price discrepancy is so big(F is ~66% of an economy seat), it's a little ridiculous.

Or for those of us whose employer will not let us pick F, no matter what (even if it is cheaper).

Oh well. At least my flights are short.

Sabai Mar 19, 2013 2:36 pm


Originally Posted by Vuelos (Post 20446826)
Then buy the ....ing seat in first class.

DL is rewarding those whose corporate travel policies allow for the purchase of F and at the last minute.

Seriously

My take on FCM is that it's better to have no status with DL and just buy the cheapo A fares rather than play Upgrade Roulette. SkyMiles is becoming more of a sucker's game for those who think that can beat the house.

As a fallen Plat (currently Silver) I'm happy to purchase an A fare and breeze right past the supplicating DMs and PMs on their K fares hovering at the gate.

If the trip isn't long enough to splash-out for a front cabin fare, I'm perfectly content to ride in the back. It's domestic first - ain't nothing worth getting worked up over.

realjd Mar 19, 2013 2:39 pm

I think people are missing the point. Selling the FC seat at coach prices is an attempt to steal customers from competitors. Why fly United Y when you can get Delta F for the same price? That's the logic behind what they're doing. That's why you see FCM more on competitive routes like routes to FL and CA, or flights to competitor hubs (like DEN).

Vuelos Mar 19, 2013 2:43 pm


Originally Posted by Sabai (Post 20447686)
My take on FCM is that it's better to have no status with DL and just buy the cheapo A fares rather than play Upgrade Roulette.

And this is different than AA or UA?

No. It's not.

DCAproducer Mar 19, 2013 3:10 pm

FCM is making Delta money. Period.

I bought more F tickets last year than ever before. Why? They weren't expensive and priced close to if not at the same as coach.

I will buy F every time if fares are as cheap as the OP posted.

indufan Mar 19, 2013 3:46 pm

Gotta love FlyerTalk...the only place they complain when a FC seat is cheaper than coach.

DCAproducer Mar 19, 2013 3:54 pm


Originally Posted by indufan (Post 20448059)
Gotta love FlyerTalk...the only place they complain when a FC seat is cheaper than coach.

^

5khours Mar 19, 2013 3:55 pm


Originally Posted by Vuelos (Post 20447734)
And this is different than AA or UA?

No. It's not.

Not true. Both UA and AA have good FF programs (not perfect... but good).

GRALISTAIR Mar 19, 2013 4:03 pm


Originally Posted by indufan (Post 20448059)
Gotta love FlyerTalk...the only place they complain when a FC seat is cheaper than coach.

ab-so-lutely. +1. I would have bought the FC seat in a heartbeat.

exwannabe Mar 19, 2013 4:16 pm


Originally Posted by StuckOnSegments (Post 20446662)
I have a flight later this week from den->atl, and i haven't gotten an automatic upgrade, which normally happens on this route.?


Originally Posted by StuckOnSegments (Post 20446943)
I bought the A fare. It's just annoying when they do this. What should be an easy upgrade(and i never get upgraded, literally 0/22 on my normal flight) gets f'd by FCM. I

??

Denolloyd Mar 19, 2013 4:23 pm

Wirelessly posted (iPhone 3G: Mozilla/5.0 (iPhone; CPU iPhone OS 6_1_2 like Mac OS X) AppleWebKit/536.26 (KHTML, like Gecko) Version/6.0 Mobile/10B146 Safari/8536.25)


Originally Posted by indufan
Gotta love FlyerTalk...the only place they complain when a FC seat is cheaper than coach.

Word :) !

vxmike Mar 19, 2013 4:35 pm

I think the real answer is a lot simpler than some people think.

Delta is still charging a premium for business travelers who want the flexibility of the coach fare and is quite happy to profit from those who cannot book "first class" fares no matter what the price. If employers are too inflexible to adjust to this reality, then they will just have to accept losing money. Maybe if companies start adjusting to the new travel realities then Delta will back off on such extreme price differences.

I believe the primary goal here is to extract more revenue from leisure flyers who don't need the flexibility that a Y/B/M/F fare gives but are willing to pay a slight premium to fly First Class.

vxmike Mar 19, 2013 4:37 pm


Originally Posted by indufan (Post 20448059)
Gotta love FlyerTalk...the only place they complain when a FC seat is cheaper than coach.

Delta is merely taking advantage of inflexible corporate travel policies. Any business looking to make money would do the same.


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