Originally Posted by c_d

You should panic. If I understand you correctly, you changed your trip with DL and not AF. When AF is reissuing, the resulting upgrade is included in the reissue but when DL is doing that, it seems that the original fare base is used for he reissued ticket. The agent has to actively scan your itin for the potential application of a SWU and reissue the whole thing if space permits. Have you checked Z/O availability before doing the change?

In my experience, they only remembered to reissue the new ticket including the originally applied SWU once. That was done by the experts of the international reissue desk and it was a manual process due to the BER problems. For an ordinary schedule change, they always forgot to reapply the SWU and reissue the ticket, which simply means: I was back in coach again and, also notable, the SWU was simply gone.

Originally Posted by jamienbaker

Thanks, see my reply to myself that I think we got it sorted out. Just to be clear:

1) Had originally booked USA-Europe round-trip with DL on AF metal, PM03/FM01 correctly applied to overwater segments.

2) Yesterday, reticketed outbound to DL metal, no change to AF return. Z was available, new DL segment was correctly showing PM03/FM01 after reticketing.

3) Return AF segment still showed O class and seats could be selected on AF site. However, during reticketing, PM03/FM01 references dropped off.

4) Called international reissue desk, they added back the PM03/FM01 reference to AF overwater segment, and reticketed.

5) Reservation currently showing [farebasis]/PU503 on outbound DL metal, and [farebasis]/PU503 on return AF metal.

Seems like I'm set, no?

PS - I refer to PM03/FM01 due funded upgrades with combination of SWUs for self+companion and miles for Miles (my son)

Originally Posted by mtkeller

25%. Ticket stock matters not, just the flight number. If you fly a DL W fare on a DL-coded flight, you'll get 50%, but if it's an AF flight number, the AF chart for SkyMiles earning applies.

Originally Posted by mnredfox

+1. In the end it should be whatever the fare class becomes on the carrier flown (operating carrier, or metal).

Originally Posted by vgb2001

Agreed. However, my question came from the fact that the original ticket has a DL flight number. The upgrade process requires to re-ticket into an AF flight number. I was therefore wondering if miles should be earn according to original purchase rather than re-issued ticket.

Originally Posted by c_d

Since this question often comes up again and again: Yes, there is a way to find out whether the the SWU is correctly applied and coded. However, one needs to understand that it is not only looking on the "my trips" page, see the two indicators "O" and "confirmed" because they mean nothing as such. Scroll down on the page, locate your ticket number, click on it and a new window appears with more "technical information" about your trip.

If you see something looking the screenshot below, your SWU IS NOT properly coded (despite showing class "O" and "confirmed" on the trip summary). Remember, it is a trap because they even let you select BE seats at this point, although your ticket is actually still ECONOMY!



If you see something in the lines of below, your SWU IS properly coded:


Let me repeat just for the sake of completeness: What you see on the trip summary page is irrelevant and merely informative. Even though you see a BE seat, fare class "O", and the magic word "confirmed" next to your segments does not mean that your SWU is properly coded and applied and they may put you in Economy because this is what your ticket (as issued) is saying.

Only the info on your ticket receipt shows what's really going on.

BTW: Coupon Status "O-AF" does NOT mean fare class "O" on Air France but that the segment is operated by Air France and that its still Open (not checked-in, flown, or otherwise). Some people seem to mistake the coupon as confirmation that the SWU is in order (well the wording is slightly misleading as the SWU basically is a coupon of some kind).

Originally Posted by Drile

Does this also apply to DL operated flights? Should it list the /PU503 if the SWU is correctly applied on a DL operated flight, or if the class is listed as Z on the receipt and the cert is closed out is everything ok?

Originally Posted by mnredfox

What is the consensus on UG to J on AF vs KL on 747s?

Both seem to be angled lie-flats. If it were 777 or A388, I'd pick AF in a heartbeat. But if it's strictly the 747 should I go KLM?

Originally Posted by ::JUJUBE

If you are booked in Premium Voyageur with a SWU into J, and no O availability is showing through T24, are you added to some sort of list or does your SWU placement just expire?

Is this the same case when using Mileage Upgrades from S,W??

Thanks!

Originally Posted by jimgraffam

This thread is aching for a definitive how-to guide that starts with eligibility criteria, how to search for, how to request, and how to ensure the upgrade stuck.

I'd consider doing it myself except my last two trips have had to go through the pains of having my original leg and seat reinstated after the upgrade was either processed incorrectly or not reticketed (despite my asking them multiple times to ensure that it had been).

Anyone out there seasoned enough to do it?