SkyMilesInsider update: Sky Priority is HERE…
#1036
Join Date: Jun 2005
Location: AUS
Programs: AA Exec Platinum/MM, DL Gold/MM, Hilton Diamond, Accor Platinum, Hertz Presidents Circle
Posts: 6,995
I booked my first American flight in a long time today for a weekend trip home, and it feels pretty good! They were cheaper so I went for it, instead of paying a premium to stick with Delta as I usually do.
What will I lose by not going Delta as a Silver? No free bag check (I don't think it will be the end of the world), and possibly an exit row seat. Since there's no quick check in or better boarding, I think I'll be just fine! Turns out I have 20k just sitting in my AA account, so will get a free flight from this. Cool!
What will I lose by not going Delta as a Silver? No free bag check (I don't think it will be the end of the world), and possibly an exit row seat. Since there's no quick check in or better boarding, I think I'll be just fine! Turns out I have 20k just sitting in my AA account, so will get a free flight from this. Cool!
I'll probably get to Gold on AA by the end of the summer so I won't have to worry about even the above.
#1037
Suspended
Join Date: Nov 2003
Location: Tucson, AZ, USA. UA 1K, reluctant but * best in class * DL FO/MM. Former BA jumpseat rider and scourge of Dilbertian management and apologists. As LX might - and do - say: "....an experienced frequent flyer of international airlines"
Posts: 3,386
Current FO's are potentially tomorrow's Diamonds and Plats, but this becomes less likely if they continue to be treated as poorly as they have been the past few weeks during the new "Sky Priority" mess. All of the Diamonds, Plats and Golds were once FO's and made the decision to continue on with the Delta program. All Medallions should be appreciated and FO's should not be made to feel as if they don't matter. It's not like we're hard to please or asking for a lot. I dread my next flight this Sat.
Once again, this thinking that SM don't matter is a product of a very shortsighted COI rationale. If the SM don't feel they get anything, as you state, there's no incentive for "career development" to the "heights" of PM/DM.
I flew NW for years, working up the tiers. I enjoyed the (excellent) benefits WP provided for SE, went to GE and then a number of years at PE. Now I'm at a point in my career where I'm beginning to consistently buy higher-fare bucket itins. Until 2008, I knew that these were all going to go to NW. I even looked forward to spending more money with NW, because they rewarded me with excellent service and benefits and the value was great.
But since the merger and the cliff-plunge of service and benefits, every single one of these has gone to CO/UA and they will continue to do so. DL can be my carrier of domestic resort, as long as I hold some Medallion status. Ironically, their calculus guarantees them the kind of custom they claim they don't want - cheap LUT buckets when on sale and nothing else!
#1039
Join Date: Oct 2007
Location: Atlanta, GA
Programs: Delta, Hilton, Hertz
Posts: 466
I think the worst part of this for Silver Medallions is that Delta came out on this forum saying there would be no devalue to silver. cmon. I would imagine silver status matches to other airlines is at an all time high right now.
#1040
Join Date: May 2010
Location: PWM, BOS
Programs: DL DM, SPG Gold, Hilton Gold, Marriott Silver, HERTZ Five Star, AMEX Plat, DL AMEX Plat
Posts: 14
Makes sense to me, FC=Zone 1. the remaining Medallions=Zone 2. Seems like the fairest way to keep all us Medallions flying Delta and still feel appreciated.
#1041
Join Date: Feb 2008
Location: CMH
Programs: Delta Gold Medallion
Posts: 628
Secondly, we have come up with a resolution for the boarding lane situation which we believe will satisfy most of your objections. I'm waiting for a confirmation on the implementation date before we announce the changes. It is looking like we should be able to update you sometime next week.
Keep posting...we are listening.
SkyMilesInsider
Keep posting...we are listening.
SkyMilesInsider
Please also take a few minutes to pass along what myself and other FOs have said up-thread. If you truly are intent on listening, I'd hope DL can re-think its recent actions toward de-valuing the Silver Medallion level.
#1042
Join Date: Aug 2008
Location: Denver, CO
Programs: Delta Diamond Reserve, HHonors Gold, Plat Priority Club
Posts: 76
I was in the Sky Club in SLC recently and they had Sky Club "to do lists" which have adhesive to stick on a wall. I put one up in the Sky Club cubicles and wrote under to do - Get Delta gate agents to board First Class - First.
#1043
Join Date: Jul 2006
Location: lax
Programs: DL DM, SPG Plat
Posts: 781
baggage tags
on dl 1212 ogg-lax this morning. must have been just about the only medallion member on the plane - seemed like my gf and i were the only ones to board in zone 1.
anyways, our 3 checked bags w/ priority tags came out 1-2-3. very happy, especially given how charlie foxtrot lax baggage usually is. it also allowed my to walk outside, and practically onto the flyaway bus. any later with the bags and it would have been a 30 min wait... ^
anyways, our 3 checked bags w/ priority tags came out 1-2-3. very happy, especially given how charlie foxtrot lax baggage usually is. it also allowed my to walk outside, and practically onto the flyaway bus. any later with the bags and it would have been a 30 min wait... ^
#1044
Join Date: Feb 2008
Posts: 1,599
Silver feels like nothing now.
#1045
Join Date: Apr 2010
Location: EYW
Programs: DL GM
Posts: 302
I booked my first American flight in a long time today for a weekend trip home, and it feels pretty good! They were cheaper so I went for it, instead of paying a premium to stick with Delta as I usually do.
What will I lose by not going Delta as a Silver? No free bag check (I don't think it will be the end of the world), and possibly an exit row seat. Since there's no quick check in or better boarding, I think I'll be just fine! Turns out I have 20k just sitting in my AA account, so will get a free flight from this. Cool!
What will I lose by not going Delta as a Silver? No free bag check (I don't think it will be the end of the world), and possibly an exit row seat. Since there's no quick check in or better boarding, I think I'll be just fine! Turns out I have 20k just sitting in my AA account, so will get a free flight from this. Cool!
I'll fly enough cheap LUT fares to maintain DL FO, but certainly won't go out of my way to pay higher coach fare classes just to fly DL from now on. Maybe the corporate intent was to run off a lot of the too-numerous FOs, if so I think they are succeeding.
#1046
Join Date: Apr 2008
Location: DAY
Programs: AA EXP, IHG Spire, National Exec Elite, Hilton Gold
Posts: 456
:td: Delta
Had my first experience on a 6 segment, TATL trip this past week. I'm only going to comment on the return as the outbound I was in F (out of DAY, where I've never had any issues with boarding and wasn't standing in the gate area long enough to notice anything) and once reaching ATL it was all operated by AF.
On the return, the CDG-ATL flight landed late and then bags took forever to come out. I'm only a SM/FO but AF had tagged them Priority at my point of departure, BHX. By the time I made it through immigration, customs, and security there were only about 25 minutes before my plane was to depart. I made it to the gate and there was still a long line of general passengers as they were already boarding Zone 3 or 4.
Under the old system - walk through the Breezeway and right on to the plane, bins are at least slightly less full at this point.
Under SkyPriority - had to wait in line for another 5 to 10 minutes and then stand in a crammed jetway, had to place my laptop bag/coat/very small bag holding a pair of shoes in three separate overhead bins (I was in 6D on a DC9 so no floor storage) and swim upstream.
I've been a GM in the past and due to significant travel cuts last year at work I only managed SM this year. Yet I still planned to take a MR if needed to remain SM for next year. Now, with this level of service, I'm definitely considering taking my business elsewhere. I realize I'm still in the much lower tier in spending than some of you out there but I know I've spent somewhere in the ballpark of $30K to $45K on NW/DL over the past 3-4 years so it's not like I didn't have any loyalty.
How is this not a devaluation, DL?
On the return, the CDG-ATL flight landed late and then bags took forever to come out. I'm only a SM/FO but AF had tagged them Priority at my point of departure, BHX. By the time I made it through immigration, customs, and security there were only about 25 minutes before my plane was to depart. I made it to the gate and there was still a long line of general passengers as they were already boarding Zone 3 or 4.
Under the old system - walk through the Breezeway and right on to the plane, bins are at least slightly less full at this point.
Under SkyPriority - had to wait in line for another 5 to 10 minutes and then stand in a crammed jetway, had to place my laptop bag/coat/very small bag holding a pair of shoes in three separate overhead bins (I was in 6D on a DC9 so no floor storage) and swim upstream.
I've been a GM in the past and due to significant travel cuts last year at work I only managed SM this year. Yet I still planned to take a MR if needed to remain SM for next year. Now, with this level of service, I'm definitely considering taking my business elsewhere. I realize I'm still in the much lower tier in spending than some of you out there but I know I've spent somewhere in the ballpark of $30K to $45K on NW/DL over the past 3-4 years so it's not like I didn't have any loyalty.
How is this not a devaluation, DL?
#1047
Join Date: Mar 2009
Programs: Delta DM, American GLD, Marriott Gold, Hilton Gold
Posts: 177
Had my first experience on a 6 segment, TATL trip this past week. I'm only going to comment on the return as the outbound I was in F (out of DAY, where I've never had any issues with boarding and wasn't standing in the gate area long enough to notice anything) and once reaching ATL it was all operated by AF.
On the return, the CDG-ATL flight landed late and then bags took forever to come out. I'm only a SM/FO but AF had tagged them Priority at my point of departure, BHX. By the time I made it through immigration, customs, and security there were only about 25 minutes before my plane was to depart. I made it to the gate and there was still a long line of general passengers as they were already boarding Zone 3 or 4.
Under the old system - walk through the Breezeway and right on to the plane, bins are at least slightly less full at this point.
Under SkyPriority - had to wait in line for another 5 to 10 minutes and then stand in a crammed jetway, had to place my laptop bag/coat/very small bag holding a pair of shoes in three separate overhead bins (I was in 6D on a DC9 so no floor storage) and swim upstream.
I've been a GM in the past and due to significant travel cuts last year at work I only managed SM this year. Yet I still planned to take a MR if needed to remain SM for next year. Now, with this level of service, I'm definitely considering taking my business elsewhere. I realize I'm still in the much lower tier in spending than some of you out there but I know I've spent somewhere in the ballpark of $30K to $45K on NW/DL over the past 3-4 years so it's not like I didn't have any loyalty.
How is this not a devaluation, DL?
On the return, the CDG-ATL flight landed late and then bags took forever to come out. I'm only a SM/FO but AF had tagged them Priority at my point of departure, BHX. By the time I made it through immigration, customs, and security there were only about 25 minutes before my plane was to depart. I made it to the gate and there was still a long line of general passengers as they were already boarding Zone 3 or 4.
Under the old system - walk through the Breezeway and right on to the plane, bins are at least slightly less full at this point.
Under SkyPriority - had to wait in line for another 5 to 10 minutes and then stand in a crammed jetway, had to place my laptop bag/coat/very small bag holding a pair of shoes in three separate overhead bins (I was in 6D on a DC9 so no floor storage) and swim upstream.
I've been a GM in the past and due to significant travel cuts last year at work I only managed SM this year. Yet I still planned to take a MR if needed to remain SM for next year. Now, with this level of service, I'm definitely considering taking my business elsewhere. I realize I'm still in the much lower tier in spending than some of you out there but I know I've spent somewhere in the ballpark of $30K to $45K on NW/DL over the past 3-4 years so it's not like I didn't have any loyalty.
How is this not a devaluation, DL?
#1048
Join Date: Apr 2008
Location: DAY
Programs: AA EXP, IHG Spire, National Exec Elite, Hilton Gold
Posts: 456
Even though FO boards with Zone 2, I was under the impression that FOs could still use the SP lane for boarding if doing so after Zone 2 even when in Y. I have seen mixed responses on this, but can't find anything definitive. I think part of that is because the SP is implemented so inconsistently. Does anyone have a definitive ruling on that?
SMI had indicated earlier ITT that all Medallions could use the SP lane, but all the signs on the SP lane say GM/PM/DM only. So if it is indeed the case that ALL can use the lane why in the heck isn't it signed as such?
#1049
Join Date: Jul 2009
Location: BWI
Programs: HHonors Diamond, SPG Gold
Posts: 768
Because we (FOs) don't matter. FAs don't even waste their breath to include us at the end of a sentence thanking Medallions for our business. At first I thought it was funny...but with SkyPriority....seriously, why stay loyal to a company who really doesn't care if you aren't GM?
#1050
Join Date: Jun 2007
Location: FLL
Programs: Delta GM, (fmr US CP/PP/GP!), DL SkyClub, Marriott Lifetime Platinum, Avis Chairman's Club
Posts: 5,162
I have been flying AA recently (due to the route) as a non-elite and it's pretty acceptable. I have been able to improve my seating on a couple of occasions (including snagging an exit) by using the airport kiosk, and I found the overhead space to be OK even as a group 5-6 boarder. This may be due to very zealous enforcement of carry-on size regulations at the gate. If your bag doesn't pass muster -- and a lot don't -- it is checked, but at no charge to you.
I'll probably get to Gold on AA by the end of the summer so I won't have to worry about even the above.
I'll probably get to Gold on AA by the end of the summer so I won't have to worry about even the above.