DCC: Dynamic Currency Conversion (2017-2025)
#1006
Original Poster




Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,959
I would have taken exception with the person who deliberately pressed the DCC button on that one transaction. Even with a small amount, I'd pursue a full chargeback on principle.
#1007




Join Date: Sep 2002
Location: NOVA
Programs: IHG Rewards Platinum, Marriott Gold, Hilton Diamond, UA/DL/AA Back of the plane...
Posts: 5,233
The Honest Guides YouTube channel has a video on this with Czech ATMs. It was showing how there would be lower fees if one accepted DCC. Also, if you used a local card, the default denominations offered were far more reasonable than if you used a non-local card. It was always possible to withdraw a lower amount, but you had to bypass all of the default options.
I would have taken exception with the person who deliberately pressed the DCC button on that one transaction. Even with a small amount, I'd pursue a full chargeback on principle.
I would have taken exception with the person who deliberately pressed the DCC button on that one transaction. Even with a small amount, I'd pursue a full chargeback on principle.
Like I said we spent a month in France in '22 and never saw it. Spain in '23 it was everywhere. And ATM fees in Spain just blew my mind - some were 7EUR! Not sure I saw any in France (or maybe 1-2 EUR just thought it was ok?)
#1008
Original Poster




Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,959
In fairness I was thrown by the DCC option as I had not seen it before. I don't think it was anything other than to help me by just hitting a button for me.
Like I said we spent a month in France in '22 and never saw it. Spain in '23 it was everywhere. And ATM fees in Spain just blew my mind - some were 7EUR! Not sure I saw any in France (or maybe 1-2 EUR just thought it was ok?)
Like I said we spent a month in France in '22 and never saw it. Spain in '23 it was everywhere. And ATM fees in Spain just blew my mind - some were 7EUR! Not sure I saw any in France (or maybe 1-2 EUR just thought it was ok?)
For ATM fees, I'd suggest getting a card that reimburses ATM operator fees while not charging fees of its own.
#1009


Join Date: Jan 2014
Posts: 508
In fairness I was thrown by the DCC option as I had not seen it before. I don't think it was anything other than to help me by just hitting a button for me.
Like I said we spent a month in France in '22 and never saw it. Spain in '23 it was everywhere. And ATM fees in Spain just blew my mind - some were 7EUR! Not sure I saw any in France (or maybe 1-2 EUR just thought it was ok?)
Like I said we spent a month in France in '22 and never saw it. Spain in '23 it was everywhere. And ATM fees in Spain just blew my mind - some were 7EUR! Not sure I saw any in France (or maybe 1-2 EUR just thought it was ok?)
My Polish bank now has a good exchange rate, so I am planning on using a traditional Polish debit card in US and see how DCC looks like.
#1010
Original Poster




Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,959
We only have one non-USD debit card at home for an account Mrs. Majuki has, but she keeps next to nothing in that account. Furthermore, she also doesn't like going around making small transactions at random places just to see if DCC is enabled.
#1011
FlyerTalk Evangelist


Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Platinum
Posts: 15,743
It's definitely present, but I've not used a non-USD card in the US in probably 8 years. My sister-in-law found some examples in chain retail environments (with AUD cards), but in all cases the terminals were customer facing with no apparent cashier interaction for the DCC selection.
We only have one non-USD debit card at home for an account Mrs. Majuki has, but she keeps next to nothing in that account. Furthermore, she also doesn't like going around making small transactions at random places just to see if DCC is enabled.
We only have one non-USD debit card at home for an account Mrs. Majuki has, but she keeps next to nothing in that account. Furthermore, she also doesn't like going around making small transactions at random places just to see if DCC is enabled.

#1012
Original Poster




Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,959
Yes, there was someone who used to post here from the UK talking about how some chain restaurants had DCC, but he was successfully able to opt out. I generally think the customer service oriented approach that's prevalent in the US and Canada would avoid DCC under almost all circumstances.
#1013

Join Date: Jan 2018
Posts: 65
I found that in Spain, even when I found an ATM without a fee for my EU Revolut, it demanded a 4 fee for US card. It is the same in Poland - I have not been able to find a single ATM in Poland which will allow a fee-free withdrawal from an American debit card. But a number of those allow fee-free Revolut EU card withdrawal. So it is definitely hard.
My Polish bank now has a good exchange rate, so I am planning on using a traditional Polish debit card in US and see how DCC looks like.
My Polish bank now has a good exchange rate, so I am planning on using a traditional Polish debit card in US and see how DCC looks like.
#1014

Join Date: Jan 2018
Posts: 65
No opt out option
I travel a lot around Europe (with a UK card) so very aware of DCC and avoiding it.
last night for the first time I came across a scenario where there was only a DCC option presented and no option to cancel the transaction (after I had used a contactless card).
this was a spa supermarket in Amsterdam (self service till). I called a member of staff over and she tried to accept DCC for me, I wouldnt let her touch the pin pad and asked for a manager. Immediately she signalled over to the main till and the screen changed and gave me the option to pay in local currency.
I took a photo of the pin device, the only option was the blue button top tight. There was no way to cancel the transaction.
since in the end I wasnt ripped off I have nothing to dispute with Mastercard but interested to know if I can report this somewhere as they are purposely breaching the DCC terms

Rogue DCC settings
last night for the first time I came across a scenario where there was only a DCC option presented and no option to cancel the transaction (after I had used a contactless card).
this was a spa supermarket in Amsterdam (self service till). I called a member of staff over and she tried to accept DCC for me, I wouldnt let her touch the pin pad and asked for a manager. Immediately she signalled over to the main till and the screen changed and gave me the option to pay in local currency.
I took a photo of the pin device, the only option was the blue button top tight. There was no way to cancel the transaction.
since in the end I wasnt ripped off I have nothing to dispute with Mastercard but interested to know if I can report this somewhere as they are purposely breaching the DCC terms

Rogue DCC settings
#1015




Join Date: Oct 2007
Programs: AA, WN, UA, Bonvoy, Hertz
Posts: 2,713
Just saw the same exact nonsense. So, do not hit the right upper soft key to agree/okay, but when I hit okay green button at the bottom the next screen gave me the two currency choices where I then pressed the local option and not USD.
ATM also did a similar hard to decline auto DCC, but at least the option to say no (even if written as a reverse negative statement).
ATM also did a similar hard to decline auto DCC, but at least the option to say no (even if written as a reverse negative statement).
#1016




Join Date: Feb 2012
Posts: 4,631
Just saw the same exact nonsense. So, do not hit the right upper soft key to agree/okay, but when I hit okay green button at the bottom the next screen gave me the two currency choices where I then pressed the local option and not USD.
ATM also did a similar hard to decline auto DCC, but at least the option to say no (even if written as a reverse negative statement).
ATM also did a similar hard to decline auto DCC, but at least the option to say no (even if written as a reverse negative statement).
#1017




Join Date: Oct 2007
Programs: AA, WN, UA, Bonvoy, Hertz
Posts: 2,713
Yes that worked for me, bottom hard Green. The Red one just cancelled the transaction, which I had to then start over.
#1018
Original Poster




Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,959
So in the case of the terminal that travellingowl saw, press the green button and the subsequent screen will show the currency selection? There appears to be a box above the soft key that the lighting is obscuring. I'm curious if there was an option on the upper left soft key too.
#1019




Join Date: Oct 2007
Programs: AA, WN, UA, Bonvoy, Hertz
Posts: 2,713
I keep seeing this machine over and over. If you select the right soft key on the first screen, that is accepting the DCC (hard to see in the picture). Do not do this.
Bottom green colored OK button then next screen will have two soft button choices, local currency and card home choice. I think the left one on the second screen was the local currency (also done to deceive in a RH dominent world), but just pay attention.
Bottom green colored OK button then next screen will have two soft button choices, local currency and card home choice. I think the left one on the second screen was the local currency (also done to deceive in a RH dominent world), but just pay attention.
#1020
Original Poster




Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,959
I keep seeing this machine over and over. If you select the right soft key on the first screen, that is accepting the DCC (hard to see in the picture). Do not do this.
Bottom green colored OK button then next screen will have two soft button choices, local currency and card home choice. I think the left one on the second screen was the local currency (also done to deceive in a RH dominent world), but just pay attention.
Bottom green colored OK button then next screen will have two soft button choices, local currency and card home choice. I think the left one on the second screen was the local currency (also done to deceive in a RH dominent world), but just pay attention.
This is similar to other setups that I've seen with other terminals where one has to press the yellow button to opt out of DCC, but there's no way to know this intuitively. In that setup, pressing the green button accepts DCC.

