DCC: Dynamic Currency Conversion (2017-2025)
#1066
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist




Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 24,766
Isn't that what you'd prefer, to be billed in RMB instead of having the charge DCC'ed to US$?
Last edited by TWA884; Sep 1, 2023 at 2:46 pm Reason: Proofread before clicking on "Submit Reply"
#1067




Join Date: Jan 2013
Location: Hawai'i Nei
Programs: Au: HA, UA, Marriott, Hilton; GE
Posts: 7,810
#1068




Join Date: Jul 2013
Location: CLE
Programs: NEXUS, MileagePlus Silver, Frontier Diamond, IHG Spire, Marriott Gold, Hilton Diamond, Hertz PC
Posts: 278
That's crazy! I was just in Athens and saw 9.5%, which is the highest I had ever seen. And despite hitting to not accept the DCC markup, I still (somehow) got hit with it. There may have been another screen I didn't fully read. Frustrating to need to hit decline twice to not get hit with this awful fee!
#1069
Moderator: Hyatt, American Express; FlyerTalk Evangelist




Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, AA EXP, UA Silver, Hyatt Glob, Mlife Noir (=> Marriott Amb), invol FT beta tester
Posts: 21,648
On a recent trip to India (Delhi/Golden Triangle)
- hotel, restaurants all had DCC, but in all cases the person asked or handed the terminal to me or proactively selected INR
- 8% DCC option presented at two different ATMs
- hotel, restaurants all had DCC, but in all cases the person asked or handed the terminal to me or proactively selected INR
- 8% DCC option presented at two different ATMs
#1070




Join Date: Mar 2008
Posts: 677
are you guys disputing these transactions? I had a forced DCC at my hotel in Switzerland. Here is what happened. I was asked to pay CHF 7.50 for a city tax (I had already prepaid for my hotel). The machine gives me the usual CHF or USD options. I choose CHF. However when the receipt prints out it said I accepted DCC and it has applied a 4% markup. I complain to the guy and he says from their side it's charged only CHF 7.50 but that isn't what the receipt says and my posted charge is USD 8.83 which in fact reflects a 4% markup from the official exchange rate. They refuse to correct the error telling me there isn't any error at all and the rate I got is from my bank and they insist that they charged the CHF and nothing more which is of course just pure lies.
So, the card is a Chase United Mileage Explorer... can I call Chase and just dispute the entire transaction telling them that I infact had declined the DCC and the machine has ignored it? It's only 43 cents difference but why should I pay what I don't owe?
So, the card is a Chase United Mileage Explorer... can I call Chase and just dispute the entire transaction telling them that I infact had declined the DCC and the machine has ignored it? It's only 43 cents difference but why should I pay what I don't owe?
#1072




Join Date: Jan 2013
Location: Hawai'i Nei
Programs: Au: HA, UA, Marriott, Hilton; GE
Posts: 7,810
are you guys disputing these transactions? I had a forced DCC at my hotel in Switzerland. Here is what happened. I was asked to pay CHF 7.50 for a city tax (I had already prepaid for my hotel). The machine gives me the usual CHF or USD options. I choose CHF. However when the receipt prints out it said I accepted DCC and it has applied a 4% markup. I complain to the guy and he says from their side it's charged only CHF 7.50 but that isn't what the receipt says and my posted charge is USD 8.83 which in fact reflects a 4% markup from the official exchange rate. They refuse to correct the error telling me there isn't any error at all and the rate I got is from my bank and they insist that they charged the CHF and nothing more which is of course just pure lies.
So, the card is a Chase United Mileage Explorer... can I call Chase and just dispute the entire transaction telling them that I infact had declined the DCC and the machine has ignored it? It's only 43 cents difference but why should I pay what I don't owe?
So, the card is a Chase United Mileage Explorer... can I call Chase and just dispute the entire transaction telling them that I infact had declined the DCC and the machine has ignored it? It's only 43 cents difference but why should I pay what I don't owe?
#1073




Join Date: Oct 2011
Location: Los Feliz-Los Angeles (BUR/LAX) Arun Baheti
Programs: UA MM/Gold; HH something depending; Marriott Gold; other opportunistic statuses
Posts: 1,944
chase handled my dispute quickly and easily. Per advice here I provided the exchange rate and what I should have been charged vs what I was, explained I didn't want DCC but merchant forced it. A credit appeared quickly. Just dispute the whole charge and add the info to the notes
#1074
Moderator: Mileage Run, InterContinental Hotels


Join Date: May 2004
Posts: 6,430
I had a particularly egregious case of the DCC scam last week in Switzerland. Used a German card (billed in EUR) and was given the option of paying in CHF (local currency) or USD.
Now, I hate DCC with a passion, but most jurisdictions seem to have nothing against it. But how does the already flimsy rationale of "convenience of paying in your own currency" work in this case? Allow us to convert the local currency (CHF) to a third currency (USD) at a markup, and then your own bank can convert it to your billing currency (EUR)? How's this not illegal?
Now, I hate DCC with a passion, but most jurisdictions seem to have nothing against it. But how does the already flimsy rationale of "convenience of paying in your own currency" work in this case? Allow us to convert the local currency (CHF) to a third currency (USD) at a markup, and then your own bank can convert it to your billing currency (EUR)? How's this not illegal?
#1075
Original Poster




Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,961
I don't know how this one would work in practice. Was the hotel offering to run your card in USD verbally, or was the terminal presenting a USD option?
#1077
Original Poster




Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,961
The closest I've seen - although I've never held the terminals - is in Cancun where the hotels where I've stayed run the transaction in USD, at least for USD denominated cards. However, I believe there is a button for MXN if one is using a MXN denominated card. I don't know about other currencies. The itemized hotel bills have have been in MXN with a quoted exchange rate to USD. Since the exchange rate has been almost the same as the real exchange rate, I haven't complained being billed in USD. Furthermore, I've always used an Amex card, so there was no possibility of DCC.
#1078




Join Date: Oct 2011
Location: Los Feliz-Los Angeles (BUR/LAX) Arun Baheti
Programs: UA MM/Gold; HH something depending; Marriott Gold; other opportunistic statuses
Posts: 1,944
Pardon my lack of knowledge, but what do you mean by this? My understanding is that any card can be subject to DCC if the local vendor turns it on. And the Amex website has info on avoiding DCC costs.
#1080




Join Date: Oct 2011
Location: Los Feliz-Los Angeles (BUR/LAX) Arun Baheti
Programs: UA MM/Gold; HH something depending; Marriott Gold; other opportunistic statuses
Posts: 1,944
Love learning new stuff -- so by using an Amex abroad when possible I could avoid this issue? That wasn't my understanding. Interestingly, Amex doesn't say this in their education link on DCC https://www.americanexpress.com/en-u...hen-traveling/



