I travel a lot around Europe (with a UK card) so very aware of DCC and avoiding it.

last night for the first time I came across a scenario where there was only a DCC option presented and no option to cancel the transaction (after I had used a contactless card).

this was a spa supermarket in Amsterdam (self service till). I called a member of staff over and she tried to accept DCC for me, I wouldn’t let her touch the pin pad and asked for a manager. Immediately she signalled over to the main till and the screen changed and gave me the option to pay in local currency.

I took a photo of the pin device, the only option was the blue button top tight. There was no way to cancel the transaction.

since in the end I wasn’t ripped off I have nothing to dispute with Mastercard but interested to know if I can report this somewhere as they are purposely breaching the DCC terms




Rogue DCC settings