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City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA MA DC & MN

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Old Nov 6, 2015, 11:03 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
Current welcome offer is 50,000 30,000 Crystal points with $5,000 $3,000 spending in the first 90 days. First annual fee not waived. (as of telephone call with bank employee 8/7/2019)

Past bonuses were:

***** #1502 - signup bonus 1/16/18 BUT ANNUAL FEE NOT WAIVED ******

100,000 points after spending $5,000 in first three months. Offer expires 30 December 2015. EXPIRED

A 70,000 points offer was offered back in March 2017 and expired March 31st, 2017. EXPIRED

The requirements for the application process varies from bank to bank based on various online data points collected from FlyerTalk, Doctor of Credit, etc.

Some banks require that you go into a branch and apply personally. Other banks want you to have another account open for 90 days before you can get this card. Some banks (if you already have a relationship with them) let you apply via mail. Sometimes you have to be a resident of the state they operate in, while some were able to get the card without living in those states. It is very much YMMV. You will need proof of income (W2, check stubs, etc). The only states City National Bank operates in are: NY, DE (only trust office, no go), DC, GA, TN, MN, NV & CA. The bank is looking for high net worth individuals, but that's not exactly consistent either.

The card has no foreign transactions fees and is fee-free the first year, then $400 annually.

Register your card for online access (cno.cnb.com). This changed on Sept 19 2019.
Register separately for the award page (www.cnbrewards.com).
Register for Visa Infinite info and access at https://myvisainfinite.com/cnb/en_us/home.html
Click "my info" to see details on points awarded.
Best* redemption found to date is $1,000 prepaid visa for 105K pts. It's now 125K pts for a $1,000 prepaid visa. Link to catalog
*(other than spending for flights etc. & getting 1.2 cents each in value)

To set-up spending alerts, create an account here : http://citynationalbank.digitalcardservice.com

Point redemptions for flights have been reported as being as high as 1.35cpp (see here) by calling the Concierge service at +1 800 595 8950 and having them book direct from airline website for you

Significant benefits:

$250 per calendar year airline incidental credit - works on AU card as well - STARTING JAN 1ST, 2020 THE CREDIT WILL BE $350 PER ACCOUNT
$100 Global Entry fee credit - works on AU card as well Per DDResq post 842
Priority Pass lounge membership for up to 2 people. No fee for any number of guests, but lounge policy may limit the number of guests admitted.- STARTING JAN 1ST, 2020 EACH ADDITIONAL GUEST BEYOND ACCOUNT HOLDER WILL BE CHARGED $32
12 GoGo inflight passes - create an account at myvisainfinite.com/cnb. Once the account is created, you enter, then search for GoGo passes. You then input your card number again, create a GoGo account if you don't have one, and the 12 passes post to it ready to be used when you fly again on a participating airline. - works on AU card as well
$100 off when you book a qualifying airline itinerary via visa discount air portal (https://www.visadiscountair.com/CNB/default.aspx - STARTING JAN 1ST, 2020 THIS WILL NO LONGER BE OFFERED AS A BENEFIT
$30 off GroundLink car service (works with AU cards as well) plus instant 15% off rides. There are $25 current user referrals to go for first.

Airline fees are reimbursed up to $250 per calendar year. Fees must be from domestic carriers. There is no need to declare a carrier, and fees can be reimbursed from multiple carriers. Partial Ts and Cs:

Qualifying Airline Purchases are defined as incidental airline fee transactions made at eligible US Domestic Airline Carriers and include: ticket change/cancellation fees, checked baggage fees, inflight entertainment, onboard food and beverage charges, airport lounge membership fees and day passes, onboard wireless charges (excluding Gogo Wireless), and TSA Pre✓® membership application fee.


What works
AA: Award Fees/Taxes, Award Redeposit Fees ($150)
AA: e-Gift cards $250 including AUs (1x per card max 4)
AS: Award ticket fees, $16
AS: In flight food, entertainment.
AS: Premium Class Upgrade, $59

HA: Interisland Flight, $48.80
UA: award ticket fees, $51
WN: Award Fees/Taxes, Award Redeposit Fees (limit unknown, but it's between $75 and $80 per transaction), Early Bird boarding fees ($15)
DL: Baggage fees
B6: $53.30 airfare

What doesn't work
AS: Award ticket fees, $130ish
DL: GC; PGGM (reports of not working since April/2016)
DL: Just about anything. Don't use on Delta
UA: MPX, Award Fees (~$170)
UA: Gift card registry (up to $75) (No longer working as of 11/25/17)
UA: Seat Selection Fee
WN: GC
EY: Award Fees
TW: Change fee
UO: Seat fee
AA: Award Fees/Taxes on an itinerary originating outside the US.

To Be Confirmed
UA: Award Redeposit Fees ($200)


Global Entry reimbursements: (works on AU also)

user - mnsweeps ( https://www.flyertalk.com/forum/29336509-post1549.html )

Used mine and a AU card to register for GE for in laws
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00

Credit posted today for both cards.
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00

In 2016, 2017 AND 2018 airline incidental credits for transactions on-or-after January 1st did not start posting until the third week of January. In 2019 they started posting on Jan 11th.

For further information, see this

STARTING JAN 1ST, 2020 there are going to be major changes to this card, these being:[/s]
  • $350 airline incidental credit per account (was $250 per AU)
    • $95 Annual Fee per AU
      • $32 per guest using PriorityPass (used to be free & unlimited)
        • Elimination of $100 Visa Air Discount Benefit
          • Groceries and Gas only earn 1x (used to be 3x)

Sources:

discussion starting here

https://www.cnb.com/content/dam/cnbc...ewards2020.pdf
https://www.cnb.com/content/dam/cnbc...rystal2020.pdf


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City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA MA DC & MN

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Old Aug 4, 2016, 10:38 pm
  #886  
 
Join Date: Jan 2014
Location: TYS/BNA/ATL
Programs: UR, TYP, MR, C1, AA, UA, WN, BA, AS, AV, AC, Choice, Hyatt, IHG, Hilton, Wyndham, Marriott
Posts: 1,980
Originally Posted by xlax
Working on something similar. How long did this take to post? THanks.
Around 5 days after the charge posted.
yugi is offline  
Old Aug 4, 2016, 10:41 pm
  #887  
 
Join Date: Jan 2014
Location: TYS/BNA/ATL
Programs: UR, TYP, MR, C1, AA, UA, WN, BA, AS, AV, AC, Choice, Hyatt, IHG, Hilton, Wyndham, Marriott
Posts: 1,980
Originally Posted by ponickka
If I were to do an upgrade for the Delta Comfort $79, will i be reimbursed for this? I did not hit the $250 limit for the year.

My flight was previously purchased. SO the upgrade is separate component.

Has anyone been declined for the Delta Comfort
I think they discontinued seat upgrade reimbursement. I received a letter some time ago.
yugi is offline  
Old Aug 4, 2016, 10:42 pm
  #888  
 
Join Date: Jan 2014
Location: TYS/BNA/ATL
Programs: UR, TYP, MR, C1, AA, UA, WN, BA, AS, AV, AC, Choice, Hyatt, IHG, Hilton, Wyndham, Marriott
Posts: 1,980
Originally Posted by msthegame
I had a $150+ SW charge once and it didn't get refunded either but always got those $5 fees refunded.
It seems that the limit is $100. I haven't been reimbursed for $101 fee, but was for $60. Now trying $85.
yugi is offline  
Old Aug 5, 2016, 10:07 am
  #889  
 
Join Date: Jun 2013
Posts: 29
Originally Posted by yugi
It seems that the limit is $100. I haven't been reimbursed for $101 fee, but was for $60. Now trying $85.
I am trying $95.99. Fingers crossed!
Quinnjamin is offline  
Old Aug 5, 2016, 3:38 pm
  #890  
 
Join Date: May 2014
Posts: 39
Originally Posted by yugi
It seems that the limit is $100. I haven't been reimbursed for $101 fee, but was for $60. Now trying $85.
I'm waiting on a WN $85 fee initiated on 7/31. So far nothing.
aerialfish is offline  
Old Aug 7, 2016, 12:15 pm
  #891  
 
Join Date: May 2011
Location: Bay Area, CA
Programs: SPG, Hyatt Diamond Member, Club Calrson Silver, AA, Hilton Gold, BA
Posts: 476
can you add AU via Phone call or online? I dont want to go to the branch again.

ALso is the $250 reimbursement not working anymore?
livestrongforever is offline  
Old Aug 8, 2016, 11:51 am
  #892  
 
Join Date: Nov 2013
Posts: 406
Originally Posted by yugi
I think they discontinued seat upgrade reimbursement. I received a letter some time ago.
Anyone got a screenshot or letter that they can provide me? I never received any of these communication.

My trip is coming up and would like to upgrade if i am getting reimbursements for it.
ponickka is offline  
Old Aug 8, 2016, 12:49 pm
  #893  
 
Join Date: Jan 2014
Location: TYS/BNA/ATL
Programs: UR, TYP, MR, C1, AA, UA, WN, BA, AS, AV, AC, Choice, Hyatt, IHG, Hilton, Wyndham, Marriott
Posts: 1,980
50k bonus announced
Earn 50,000 bonus points after spending $5,000 or more during the first 90 days after the opening of your account. Expires September 30, 2016.
yugi is offline  
Old Aug 9, 2016, 8:03 am
  #894  
 
Join Date: Mar 2015
Posts: 140
Originally Posted by yugi
50k bonus announced
Earn 50,000 bonus points after spending $5,000 or more during the first 90 days after the opening of your account. Expires September 30, 2016.
This was orginally posted by me here (post# 840). It is for RBC wealth management clients, NOT city clients (I called right away to verify). Nothing new, although funny how everyone seemed to miss that post and are now posting it like it is newly discovered (reddit, doctorofcredit, etc).
exoticfusion is offline  
Old Aug 9, 2016, 12:45 pm
  #895  
 
Join Date: Jan 2014
Location: TYS/BNA/ATL
Programs: UR, TYP, MR, C1, AA, UA, WN, BA, AS, AV, AC, Choice, Hyatt, IHG, Hilton, Wyndham, Marriott
Posts: 1,980
Originally Posted by aerialfish
I'm waiting on a WN $85 fee initiated on 7/31. So far nothing.
So far nothing as well, initiated on 7/30.
yugi is offline  
Old Aug 10, 2016, 11:15 am
  #896  
 
Join Date: Jul 2015
Location: SFO
Posts: 108
I'm waiting on a United GR credit that's now 10 days past the posting date. I haven't had an issue with these getting reimbursed before (including one from a few weeks ago), but at this point I'm pretty sure I'm not going to renew it, especially with Chase introducing multiple Visa Infinite cards.

I saw on Reddit that CNB won't reimburse the annual fee after it posts, so that's something to keep in mind as well. Seems ridiculous, but completely par for the course with CNB. For a bank that wants to build relationships with ultra-wealthy clients, they sure are a headache to deal with.
jordan_h is offline  
Old Aug 10, 2016, 4:11 pm
  #897  
 
Join Date: Aug 2015
Posts: 279
Sorry for being too lazy to read through 60 pages, but at this point is there any report of any airline GCs working for the $250 reimbursement?
jwgmaldives is offline  
Old Aug 11, 2016, 9:25 am
  #898  
 
Join Date: Jan 2014
Location: TYS/BNA/ATL
Programs: UR, TYP, MR, C1, AA, UA, WN, BA, AS, AV, AC, Choice, Hyatt, IHG, Hilton, Wyndham, Marriott
Posts: 1,980
Originally Posted by yugi
So far nothing as well, initiated on 7/30.
$85 didn't work, while $60 worked again. This time it took 9 days after transaction posted. So the threshold must be lower, maybe $70, since $65 worked for me in the past?
yugi is offline  
Old Aug 11, 2016, 10:10 am
  #899  
 
Join Date: Jan 2014
Location: TYS/BNA/ATL
Programs: UR, TYP, MR, C1, AA, UA, WN, BA, AS, AV, AC, Choice, Hyatt, IHG, Hilton, Wyndham, Marriott
Posts: 1,980
I also tested a grocery store, and it yielded 3x.
yugi is offline  
Old Aug 13, 2016, 3:40 pm
  #900  
 
Join Date: May 2010
Location: SoCal
Programs: SPG PLAT, AA Plat (2MM), BA, UA/CO
Posts: 442
Originally Posted by yugi
$85 didn't work, while $60 worked again. This time it took 9 days after transaction posted. So the threshold must be lower, maybe $70, since $65 worked for me in the past?
Good to know. Nothing on my $95 from 8/2. Can you save me some time and let me know what SWA gets me around $60? Thanks.
xlax is offline  


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