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City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA MA DC & MN

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Old Nov 6, 2015, 11:03 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
Current welcome offer is 50,000 30,000 Crystal points with $5,000 $3,000 spending in the first 90 days. First annual fee not waived. (as of telephone call with bank employee 8/7/2019)

Past bonuses were:

***** #1502 - signup bonus 1/16/18 BUT ANNUAL FEE NOT WAIVED ******

100,000 points after spending $5,000 in first three months. Offer expires 30 December 2015. EXPIRED

A 70,000 points offer was offered back in March 2017 and expired March 31st, 2017. EXPIRED

The requirements for the application process varies from bank to bank based on various online data points collected from FlyerTalk, Doctor of Credit, etc.

Some banks require that you go into a branch and apply personally. Other banks want you to have another account open for 90 days before you can get this card. Some banks (if you already have a relationship with them) let you apply via mail. Sometimes you have to be a resident of the state they operate in, while some were able to get the card without living in those states. It is very much YMMV. You will need proof of income (W2, check stubs, etc). The only states City National Bank operates in are: NY, DE (only trust office, no go), DC, GA, TN, MN, NV & CA. The bank is looking for high net worth individuals, but that's not exactly consistent either.

The card has no foreign transactions fees and is fee-free the first year, then $400 annually.

Register your card for online access (cno.cnb.com). This changed on Sept 19 2019.
Register separately for the award page (www.cnbrewards.com).
Register for Visa Infinite info and access at https://myvisainfinite.com/cnb/en_us/home.html
Click "my info" to see details on points awarded.
Best* redemption found to date is $1,000 prepaid visa for 105K pts. It's now 125K pts for a $1,000 prepaid visa. Link to catalog
*(other than spending for flights etc. & getting 1.2 cents each in value)

To set-up spending alerts, create an account here : http://citynationalbank.digitalcardservice.com

Point redemptions for flights have been reported as being as high as 1.35cpp (see here) by calling the Concierge service at +1 800 595 8950 and having them book direct from airline website for you

Significant benefits:

$250 per calendar year airline incidental credit - works on AU card as well - STARTING JAN 1ST, 2020 THE CREDIT WILL BE $350 PER ACCOUNT
$100 Global Entry fee credit - works on AU card as well Per DDResq post 842
Priority Pass lounge membership for up to 2 people. No fee for any number of guests, but lounge policy may limit the number of guests admitted.- STARTING JAN 1ST, 2020 EACH ADDITIONAL GUEST BEYOND ACCOUNT HOLDER WILL BE CHARGED $32
12 GoGo inflight passes - create an account at myvisainfinite.com/cnb. Once the account is created, you enter, then search for GoGo passes. You then input your card number again, create a GoGo account if you don't have one, and the 12 passes post to it ready to be used when you fly again on a participating airline. - works on AU card as well
$100 off when you book a qualifying airline itinerary via visa discount air portal (https://www.visadiscountair.com/CNB/default.aspx - STARTING JAN 1ST, 2020 THIS WILL NO LONGER BE OFFERED AS A BENEFIT
$30 off GroundLink car service (works with AU cards as well) plus instant 15% off rides. There are $25 current user referrals to go for first.

Airline fees are reimbursed up to $250 per calendar year. Fees must be from domestic carriers. There is no need to declare a carrier, and fees can be reimbursed from multiple carriers. Partial Ts and Cs:

Qualifying Airline Purchases are defined as incidental airline fee transactions made at eligible US Domestic Airline Carriers and include: ticket change/cancellation fees, checked baggage fees, inflight entertainment, onboard food and beverage charges, airport lounge membership fees and day passes, onboard wireless charges (excluding Gogo Wireless), and TSA Pre✓® membership application fee.


What works
AA: Award Fees/Taxes, Award Redeposit Fees ($150)
AA: e-Gift cards $250 including AUs (1x per card max 4)
AS: Award ticket fees, $16
AS: In flight food, entertainment.
AS: Premium Class Upgrade, $59

HA: Interisland Flight, $48.80
UA: award ticket fees, $51
WN: Award Fees/Taxes, Award Redeposit Fees (limit unknown, but it's between $75 and $80 per transaction), Early Bird boarding fees ($15)
DL: Baggage fees
B6: $53.30 airfare

What doesn't work
AS: Award ticket fees, $130ish
DL: GC; PGGM (reports of not working since April/2016)
DL: Just about anything. Don't use on Delta
UA: MPX, Award Fees (~$170)
UA: Gift card registry (up to $75) (No longer working as of 11/25/17)
UA: Seat Selection Fee
WN: GC
EY: Award Fees
TW: Change fee
UO: Seat fee
AA: Award Fees/Taxes on an itinerary originating outside the US.

To Be Confirmed
UA: Award Redeposit Fees ($200)


Global Entry reimbursements: (works on AU also)

user - mnsweeps ( https://www.flyertalk.com/forum/29336509-post1549.html )

Used mine and a AU card to register for GE for in laws
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00

Credit posted today for both cards.
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00

In 2016, 2017 AND 2018 airline incidental credits for transactions on-or-after January 1st did not start posting until the third week of January. In 2019 they started posting on Jan 11th.

For further information, see this

STARTING JAN 1ST, 2020 there are going to be major changes to this card, these being:[/s]
  • $350 airline incidental credit per account (was $250 per AU)
    • $95 Annual Fee per AU
      • $32 per guest using PriorityPass (used to be free & unlimited)
        • Elimination of $100 Visa Air Discount Benefit
          • Groceries and Gas only earn 1x (used to be 3x)

Sources:

discussion starting here

https://www.cnb.com/content/dam/cnbc...ewards2020.pdf
https://www.cnb.com/content/dam/cnbc...rystal2020.pdf


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City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA MA DC & MN

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Old Jun 7, 2018, 1:37 pm
  #1636  
 
Join Date: Aug 2012
Posts: 779
Originally Posted by hips
CNB charged my AU 400 annual fee and says that it cannot be waived. I though the AUs are without annual fees? They say that because I applied for priority pass for the AU so I should pay the annual fee. Can I cancel the AU's card? The user agreement doesn't mention that AUs get charged.
So you got charged for a total of $800 in annual fee ($400 for your card and $400 for the AU)? When did you apply for the card? My AU applied for PP too, but never got charged the extra annual fee. Thanks.
asdfghjk is offline  
Old Jun 7, 2018, 4:00 pm
  #1637  
 
Join Date: Jun 2018
Posts: 2
Just got my $250 rebate on an AA e-gift card purchase. Here are the transaction details:

Trans Date Post Date Transaction Description Debits Credits
6/2/2018 6/6/2018 TRAVEL FEE REBATE $250.00
5/30/2018 6/1/2018 AMERICAN AIR0010625142929 $250.00
Eugene Young is offline  
Old Jun 7, 2018, 4:07 pm
  #1638  
 
Join Date: Jun 2018
Posts: 1
how much is annual fee?
Semhadji is offline  
Old Jun 7, 2018, 4:18 pm
  #1639  
 
Join Date: Apr 2015
Posts: 24
Does anyone have two main accounts (you and spouse)? If so, can you use the same two other people as AUs?
needmref is offline  
Old Jun 7, 2018, 4:56 pm
  #1640  
 
Join Date: Jan 2014
Location: TYS/BNA/ATL
Programs: UR, TYP, MR, C1, AA, UA, WN, BA, AS, AV, AC, Choice, Hyatt, IHG, Hilton, Wyndham, Marriott
Posts: 1,980
Originally Posted by needmref
Does anyone have two main accounts (you and spouse)? If so, can you use the same two other people as AUs?
I do have this.
yugi is offline  
Old Jun 7, 2018, 8:43 pm
  #1641  
 
Join Date: Jun 2018
Posts: 5
Originally Posted by asdfghjk
So you got charged for a total of $800 in annual fee ($400 for your card and $400 for the AU)? When did you apply for the card? My AU applied for PP too, but never got charged the extra annual fee. Thanks.
Originally Posted by mia
Welcome to Flyertalk.
I would ask them to show you where the AU fee schedule is published, but I would not have this discussion with a frontline customer service agent.

If the discussion is not productive I would file a complaint with the CFPB.
Thanks for the reply. I called the client manager at the branch and she said it is an error; they are reversing the fee. The fee hasn't disappeared yet on my account though.
hips is offline  
Old Jun 26, 2018, 10:22 am
  #1642  
 
Join Date: Aug 2011
Programs: Marriott Gold, Hilton Diamond, Radisson Rewards Gold, Best Western Diamond Select
Posts: 1,856
250 AA gift card rebate posted 9 days after purchase
slickvik is offline  
Old Jun 27, 2018, 8:32 am
  #1643  
 
Join Date: May 2018
Posts: 49
Hi everyone, I was just approved for this card yesterday. On the app, I put two AUs as my Priority Pass receipients (as I already have it through Amex Plat). Anyone else in this situation?
bcpoinciana is offline  
Old Jul 2, 2018, 10:14 pm
  #1644  
 
Join Date: Aug 2011
Programs: Marriott Gold, Hilton Diamond, Radisson Rewards Gold, Best Western Diamond Select
Posts: 1,856
Any way to book norwegian air tickets using the points?
slickvik is offline  
Old Jul 3, 2018, 4:21 am
  #1645  
 
Join Date: Aug 2012
Posts: 779
I already have this card and have my wife as an AU. Can she apply and add me as an AU on her card? Would that csuse any problem with CNB? Thanks.
asdfghjk is offline  
Old Jul 16, 2018, 10:03 pm
  #1646  
 
Join Date: Aug 2011
Programs: Marriott Gold, Hilton Diamond, Radisson Rewards Gold, Best Western Diamond Select
Posts: 1,856
Call concierge and get .135 cents per point. They will book direct from airline website for you. I had eurostar points booked for me and burned all my points.
thomasmessi likes this.
slickvik is offline  
Old Jul 16, 2018, 10:13 pm
  #1647  
 
Join Date: May 2018
Posts: 49
DP: I mentioned earlier that I applied for the card with two of my AUs as my choice for Priority Passes. Both cards came in today without issue. So yes, you can choose to give both priority passes to your AUs.
mia likes this.
bcpoinciana is offline  
Old Jul 18, 2018, 2:30 pm
  #1648  
 
Join Date: Dec 2004
Location: SFO
Programs: BART Platinum, AA Plat Pro
Posts: 1,158
Originally Posted by slickvik
Call concierge and get .135 cents per point. They will book direct from airline website for you. I had eurostar points booked for me and burned all my points.
I assume (hope!) you mean 1.35 cents per point?
happychic likes this.
milypan is offline  
Old Jul 19, 2018, 11:12 am
  #1649  
 
Join Date: Aug 2011
Programs: Marriott Gold, Hilton Diamond, Radisson Rewards Gold, Best Western Diamond Select
Posts: 1,856
Originally Posted by milypan
I assume (hope!) you mean 1.35 cents per point?
You're correct
slickvik is offline  
Old Jul 19, 2018, 11:16 am
  #1650  
 
Join Date: Dec 2004
Location: SFO
Programs: BART Platinum, AA Plat Pro
Posts: 1,158
Originally Posted by slickvik
You're correct
That's actually a pretty decent redemption value...might move me to move a bit more spend on this card.
milypan is offline  


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