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City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA MA DC & MN

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Old Nov 6, 2015, 11:03 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
Current welcome offer is 50,000 30,000 Crystal points with $5,000 $3,000 spending in the first 90 days. First annual fee not waived. (as of telephone call with bank employee 8/7/2019)

Past bonuses were:

***** #1502 - signup bonus 1/16/18 BUT ANNUAL FEE NOT WAIVED ******

100,000 points after spending $5,000 in first three months. Offer expires 30 December 2015. EXPIRED

A 70,000 points offer was offered back in March 2017 and expired March 31st, 2017. EXPIRED

The requirements for the application process varies from bank to bank based on various online data points collected from FlyerTalk, Doctor of Credit, etc.

Some banks require that you go into a branch and apply personally. Other banks want you to have another account open for 90 days before you can get this card. Some banks (if you already have a relationship with them) let you apply via mail. Sometimes you have to be a resident of the state they operate in, while some were able to get the card without living in those states. It is very much YMMV. You will need proof of income (W2, check stubs, etc). The only states City National Bank operates in are: NY, DE (only trust office, no go), DC, GA, TN, MN, NV & CA. The bank is looking for high net worth individuals, but that's not exactly consistent either.

The card has no foreign transactions fees and is fee-free the first year, then $400 annually.

Register your card for online access (cno.cnb.com). This changed on Sept 19 2019.
Register separately for the award page (www.cnbrewards.com).
Register for Visa Infinite info and access at https://myvisainfinite.com/cnb/en_us/home.html
Click "my info" to see details on points awarded.
Best* redemption found to date is $1,000 prepaid visa for 105K pts. It's now 125K pts for a $1,000 prepaid visa. Link to catalog
*(other than spending for flights etc. & getting 1.2 cents each in value)

To set-up spending alerts, create an account here : http://citynationalbank.digitalcardservice.com

Point redemptions for flights have been reported as being as high as 1.35cpp (see here) by calling the Concierge service at +1 800 595 8950 and having them book direct from airline website for you

Significant benefits:

$250 per calendar year airline incidental credit - works on AU card as well - STARTING JAN 1ST, 2020 THE CREDIT WILL BE $350 PER ACCOUNT
$100 Global Entry fee credit - works on AU card as well Per DDResq post 842
Priority Pass lounge membership for up to 2 people. No fee for any number of guests, but lounge policy may limit the number of guests admitted.- STARTING JAN 1ST, 2020 EACH ADDITIONAL GUEST BEYOND ACCOUNT HOLDER WILL BE CHARGED $32
12 GoGo inflight passes - create an account at myvisainfinite.com/cnb. Once the account is created, you enter, then search for GoGo passes. You then input your card number again, create a GoGo account if you don't have one, and the 12 passes post to it ready to be used when you fly again on a participating airline. - works on AU card as well
$100 off when you book a qualifying airline itinerary via visa discount air portal (https://www.visadiscountair.com/CNB/default.aspx - STARTING JAN 1ST, 2020 THIS WILL NO LONGER BE OFFERED AS A BENEFIT
$30 off GroundLink car service (works with AU cards as well) plus instant 15% off rides. There are $25 current user referrals to go for first.

Airline fees are reimbursed up to $250 per calendar year. Fees must be from domestic carriers. There is no need to declare a carrier, and fees can be reimbursed from multiple carriers. Partial Ts and Cs:

Qualifying Airline Purchases are defined as incidental airline fee transactions made at eligible US Domestic Airline Carriers and include: ticket change/cancellation fees, checked baggage fees, inflight entertainment, onboard food and beverage charges, airport lounge membership fees and day passes, onboard wireless charges (excluding Gogo Wireless), and TSA Pre✓® membership application fee.


What works
AA: Award Fees/Taxes, Award Redeposit Fees ($150)
AA: e-Gift cards $250 including AUs (1x per card max 4)
AS: Award ticket fees, $16
AS: In flight food, entertainment.
AS: Premium Class Upgrade, $59

HA: Interisland Flight, $48.80
UA: award ticket fees, $51
WN: Award Fees/Taxes, Award Redeposit Fees (limit unknown, but it's between $75 and $80 per transaction), Early Bird boarding fees ($15)
DL: Baggage fees
B6: $53.30 airfare

What doesn't work
AS: Award ticket fees, $130ish
DL: GC; PGGM (reports of not working since April/2016)
DL: Just about anything. Don't use on Delta
UA: MPX, Award Fees (~$170)
UA: Gift card registry (up to $75) (No longer working as of 11/25/17)
UA: Seat Selection Fee
WN: GC
EY: Award Fees
TW: Change fee
UO: Seat fee
AA: Award Fees/Taxes on an itinerary originating outside the US.

To Be Confirmed
UA: Award Redeposit Fees ($200)


Global Entry reimbursements: (works on AU also)

user - mnsweeps ( https://www.flyertalk.com/forum/29336509-post1549.html )

Used mine and a AU card to register for GE for in laws
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00

Credit posted today for both cards.
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00

In 2016, 2017 AND 2018 airline incidental credits for transactions on-or-after January 1st did not start posting until the third week of January. In 2019 they started posting on Jan 11th.

For further information, see this

STARTING JAN 1ST, 2020 there are going to be major changes to this card, these being:[/s]
  • $350 airline incidental credit per account (was $250 per AU)
    • $95 Annual Fee per AU
      • $32 per guest using PriorityPass (used to be free & unlimited)
        • Elimination of $100 Visa Air Discount Benefit
          • Groceries and Gas only earn 1x (used to be 3x)

Sources:

discussion starting here

https://www.cnb.com/content/dam/cnbc...ewards2020.pdf
https://www.cnb.com/content/dam/cnbc...rystal2020.pdf


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City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA MA DC & MN

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Old Jan 24, 2018, 10:05 pm
  #1546  
 
Join Date: Aug 2011
Programs: Marriott Gold, Hilton Diamond, Radisson Rewards Gold, Best Western Diamond Select
Posts: 1,856
Got the card today, interesting that points can be pooled within a household, and some broadway show benefits also.
slickvik is offline  
Old Jan 24, 2018, 10:44 pm
  #1547  
 
Join Date: Jul 2003
Location: CA
Programs: AA PLT / MR LTPP 1/1/19 / Hilton Diamond
Posts: 541
Anyone have issues with Priority Pass membership renewing automatically? Just noticed mine expired Nov and it never auto-renewed. Called CNB, but they have no idea and said they would call me back later.
araknis is offline  
Old Jan 24, 2018, 10:51 pm
  #1548  
 
Join Date: Dec 2004
Location: Los Angeles California
Posts: 1,396
Originally Posted by araknis
Anyone have issues with Priority Pass membership renewing automatically? Just noticed mine expired Nov and it never auto-renewed. Called CNB, but they have no idea and said they would call me back later.
sorry this is my first year so cannot help on that question..but when would I get my PP for 2 Crystal cards. My credit card was opened around 1/15. Do I automatically get the 2 priority passes (me and wife) in a few days? How long does it take? Do I need to follow up?
MNSWEEps is online now  
Old Jan 24, 2018, 10:52 pm
  #1549  
 
Join Date: Dec 2004
Location: Los Angeles California
Posts: 1,396
Global Entry DP:

Used mine and a AU card to register for GE for in laws
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00

Credit posted today for both cards.
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00
MNSWEEps is online now  
Old Jan 25, 2018, 7:22 am
  #1550  
Suspended
 
Join Date: Aug 2009
Location: Look up - On a ✈ DELTA ✈ jet NOW!
Programs: Blogger & Delta Diamond Medallion Million Miler
Posts: 4,174
Updated wiki with GroundLink $30 credit. Confirmed it works with AU cards as well (you can load, get credit, then dump card all into one account). Thus, after you use a referring $25 current user credit plus $30 per card you are talking $145 credit towards rides for a new user.
MNSWEEps likes this.

Last edited by mia; Jan 27, 2018 at 2:42 am
Renes Points is offline  
Old Jan 25, 2018, 1:17 pm
  #1551  
 
Join Date: Dec 2005
Location: South Florida
Programs: AA EXP, HH Diamond, Marriott Platinium
Posts: 1,334
How did you guys got this Credit Card? I'm going to LAX in a week and I would like to apply at the branch, any branch recommendation in Los Angeles? I live in FL so out of state without any other account relation with National Bank.

Thank you in advance
fedechat is offline  
Old Jan 25, 2018, 2:45 pm
  #1552  
 
Join Date: Dec 2004
Location: Los Angeles California
Posts: 1,396
Originally Posted by fedechat
How did you guys got this Credit Card? I'm going to LAX in a week and I would like to apply at the branch, any branch recommendation in Los Angeles? I live in FL so out of state without any other account relation with National Bank.

Thank you in advance
I worked with Valencia CA branch as its just a few miles from my home.. I did everything on the phone ..PM me if you want to know the details.
fedechat and akr1970akr like this.
MNSWEEps is online now  
Old Jan 27, 2018, 6:39 pm
  #1553  
 
Join Date: Jul 2017
Posts: 4
with the newly designed City National Rewards website, does any one know how to find out which transactions earned the x3 bonus category. in the past, it was under the tab "transaction" but i can't seem to find it in the new website
ice_0408 is offline  
Old Jan 29, 2018, 11:30 am
  #1554  
 
Join Date: Sep 2016
Posts: 16
Originally Posted by MNSWEEps
sorry this is my first year so cannot help on that question..but when would I get my PP for 2 Crystal cards. My credit card was opened around 1/15. Do I automatically get the 2 priority passes (me and wife) in a few days? How long does it take? Do I need to follow up?
other people were saying it might take 2-4 weeks to receive the PP cards.

i'm in the same boat and was approved on 1/22. i want to find out too. Can you pls report back when you receive your PP cards. thanks
aogut is offline  
Old Jan 29, 2018, 10:24 pm
  #1555  
 
Join Date: Sep 2013
Posts: 27
when are we receiving the metal card?
mackaikai is offline  
Old Jan 30, 2018, 5:36 am
  #1556  
 
Join Date: Mar 2011
Location: NY, NY
Posts: 695
Originally Posted by mackaikai
when are we receiving the metal card?
The first wave of metal cards went out earlier this month, and they hope to have everybody on the metal cards by mid-March, as per a conversation I had with a CNB CSR
ukinny2000 is offline  
Old Jan 30, 2018, 9:03 am
  #1557  
 
Join Date: Jun 2011
Location: SFO
Programs: Hilton-Gold
Posts: 706
I bought 250$ AA eGC on 27 and charge posted on 29. Will confirm once I get the reimbursement.
concordian is offline  
Old Jan 31, 2018, 7:39 am
  #1558  
 
Join Date: Dec 2004
Location: Los Angeles California
Posts: 1,396
Bought a $195 AA GC on 1/18, reimbursed on 1/24
Bought a $250 AA GC on 1/24 (using AU card) but still no reimbursement yet.
MNSWEEps is online now  
Old Jan 31, 2018, 2:51 pm
  #1559  
 
Join Date: Jul 2011
Location: CCR
Posts: 326
Looks like the CNB rewards site got a refresh(and looks far worse). Cashback statement credit is now available at a not amazing .83 cpp across all redemption levels, better than the old GC option though.
slack455 is offline  
Old Jan 31, 2018, 4:43 pm
  #1560  
 
Join Date: Jan 2015
Posts: 28
Somebody please update the wiki post. In the What works section:

UA: Award Ticket Change Fees ($125).
not sure if this is same as Redeposit Fees

Changed my reservation on 1/22 (transaction date), reimbursed on 1/30 (post date).
MingCP3 is offline  


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