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City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA MA DC & MN

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Old Nov 6, 2015, 11:03 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
Current welcome offer is 50,000 30,000 Crystal points with $5,000 $3,000 spending in the first 90 days. First annual fee not waived. (as of telephone call with bank employee 8/7/2019)

Past bonuses were:

***** #1502 - signup bonus 1/16/18 BUT ANNUAL FEE NOT WAIVED ******

100,000 points after spending $5,000 in first three months. Offer expires 30 December 2015. EXPIRED

A 70,000 points offer was offered back in March 2017 and expired March 31st, 2017. EXPIRED

The requirements for the application process varies from bank to bank based on various online data points collected from FlyerTalk, Doctor of Credit, etc.

Some banks require that you go into a branch and apply personally. Other banks want you to have another account open for 90 days before you can get this card. Some banks (if you already have a relationship with them) let you apply via mail. Sometimes you have to be a resident of the state they operate in, while some were able to get the card without living in those states. It is very much YMMV. You will need proof of income (W2, check stubs, etc). The only states City National Bank operates in are: NY, DE (only trust office, no go), DC, GA, TN, MN, NV & CA. The bank is looking for high net worth individuals, but that's not exactly consistent either.

The card has no foreign transactions fees and is fee-free the first year, then $400 annually.

Register your card for online access (cno.cnb.com). This changed on Sept 19 2019.
Register separately for the award page (www.cnbrewards.com).
Register for Visa Infinite info and access at https://myvisainfinite.com/cnb/en_us/home.html
Click "my info" to see details on points awarded.
Best* redemption found to date is $1,000 prepaid visa for 105K pts. It's now 125K pts for a $1,000 prepaid visa. Link to catalog
*(other than spending for flights etc. & getting 1.2 cents each in value)

To set-up spending alerts, create an account here : http://citynationalbank.digitalcardservice.com

Point redemptions for flights have been reported as being as high as 1.35cpp (see here) by calling the Concierge service at +1 800 595 8950 and having them book direct from airline website for you

Significant benefits:

$250 per calendar year airline incidental credit - works on AU card as well - STARTING JAN 1ST, 2020 THE CREDIT WILL BE $350 PER ACCOUNT
$100 Global Entry fee credit - works on AU card as well Per DDResq post 842
Priority Pass lounge membership for up to 2 people. No fee for any number of guests, but lounge policy may limit the number of guests admitted.- STARTING JAN 1ST, 2020 EACH ADDITIONAL GUEST BEYOND ACCOUNT HOLDER WILL BE CHARGED $32
12 GoGo inflight passes - create an account at myvisainfinite.com/cnb. Once the account is created, you enter, then search for GoGo passes. You then input your card number again, create a GoGo account if you don't have one, and the 12 passes post to it ready to be used when you fly again on a participating airline. - works on AU card as well
$100 off when you book a qualifying airline itinerary via visa discount air portal (https://www.visadiscountair.com/CNB/default.aspx - STARTING JAN 1ST, 2020 THIS WILL NO LONGER BE OFFERED AS A BENEFIT
$30 off GroundLink car service (works with AU cards as well) plus instant 15% off rides. There are $25 current user referrals to go for first.

Airline fees are reimbursed up to $250 per calendar year. Fees must be from domestic carriers. There is no need to declare a carrier, and fees can be reimbursed from multiple carriers. Partial Ts and Cs:

Qualifying Airline Purchases are defined as incidental airline fee transactions made at eligible US Domestic Airline Carriers and include: ticket change/cancellation fees, checked baggage fees, inflight entertainment, onboard food and beverage charges, airport lounge membership fees and day passes, onboard wireless charges (excluding Gogo Wireless), and TSA Pre✓® membership application fee.


What works
AA: Award Fees/Taxes, Award Redeposit Fees ($150)
AA: e-Gift cards $250 including AUs (1x per card max 4)
AS: Award ticket fees, $16
AS: In flight food, entertainment.
AS: Premium Class Upgrade, $59

HA: Interisland Flight, $48.80
UA: award ticket fees, $51
WN: Award Fees/Taxes, Award Redeposit Fees (limit unknown, but it's between $75 and $80 per transaction), Early Bird boarding fees ($15)
DL: Baggage fees
B6: $53.30 airfare

What doesn't work
AS: Award ticket fees, $130ish
DL: GC; PGGM (reports of not working since April/2016)
DL: Just about anything. Don't use on Delta
UA: MPX, Award Fees (~$170)
UA: Gift card registry (up to $75) (No longer working as of 11/25/17)
UA: Seat Selection Fee
WN: GC
EY: Award Fees
TW: Change fee
UO: Seat fee
AA: Award Fees/Taxes on an itinerary originating outside the US.

To Be Confirmed
UA: Award Redeposit Fees ($200)


Global Entry reimbursements: (works on AU also)

user - mnsweeps ( https://www.flyertalk.com/forum/29336509-post1549.html )

Used mine and a AU card to register for GE for in laws
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00

Credit posted today for both cards.
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00

In 2016, 2017 AND 2018 airline incidental credits for transactions on-or-after January 1st did not start posting until the third week of January. In 2019 they started posting on Jan 11th.

For further information, see this

STARTING JAN 1ST, 2020 there are going to be major changes to this card, these being:[/s]
  • $350 airline incidental credit per account (was $250 per AU)
    • $95 Annual Fee per AU
      • $32 per guest using PriorityPass (used to be free & unlimited)
        • Elimination of $100 Visa Air Discount Benefit
          • Groceries and Gas only earn 1x (used to be 3x)

Sources:

discussion starting here

https://www.cnb.com/content/dam/cnbc...ewards2020.pdf
https://www.cnb.com/content/dam/cnbc...rystal2020.pdf


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City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA MA DC & MN

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Old Nov 13, 2022, 2:24 pm
  #3646  
 
Join Date: Apr 2002
Posts: 2,948
Originally Posted by Kasiraman
Any DPs on the 350 credit lately? Is AA e-gc still working or any other option?
Nothing recent, but I had mine reimbursed last winter and then again in the spring. I also purchased an AAdmirals club membership in July, but had to call to get it reimbursed, as it wasn't automatic. Hopefully, we get some recent data points, as January 1 is approaching.
TTT103 is offline  
Old Nov 30, 2022, 10:49 pm
  #3647  
 
Join Date: Mar 2008
Posts: 13
was reimbursed for luggage 5 days after post. Closing this account though, no point. You're able to product change it to a no af card and keep your points.
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iNFEKT is offline  
Old Dec 1, 2022, 7:57 am
  #3648  
 
Join Date: Apr 2002
Posts: 2,948
Originally Posted by iNFEKT
was reimbursed for luggage 5 days after post. Closing this account though, no point. You're able to product change it to a no af card and keep your points.
Yes, you can product change, but you can not use the concierge to book travel on the no fee card, which is problematic unless you are simply booking run-of-the-mill flights and hotels. I'd love to ditch this card, but just booked an all-inclusive that wasn't available on the website. I still have a ton of points, so may be forced to keep this card for some time.
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Old Dec 1, 2022, 5:33 pm
  #3649  
 
Join Date: Mar 2008
Posts: 13
Originally Posted by TTT103
Yes, you can product change, but you can not use the concierge to book travel on the no fee card, which is problematic unless you are simply booking run-of-the-mill flights and hotels. I'd love to ditch this card, but just booked an all-inclusive that wasn't available on the website. I still have a ton of points, so may be forced to keep this card for some time.
fair point, i have about 200k points, ill prob just use them for run of the mill flights, i guess i never used the concierge anyway
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Old Dec 2, 2022, 6:34 am
  #3650  
 
Join Date: Apr 2002
Posts: 2,948
Originally Posted by iNFEKT
fair point, i have about 200k points, ill prob just use them for run-of-the-mill flights, I guess I never used the concierge anyway
Once I get down to a reasonable number of points, I will likely downgrade. I've been booking all sorts of all-inclusive trips or tours, so need the darn concierge. I tend to be a saver, and hoarding all of the CNB points seemed like a good idea at the time. I wasn't expecting City to completely gut the card.
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Old Dec 2, 2022, 11:04 pm
  #3651  
 
Join Date: Mar 2008
Posts: 13
Originally Posted by TTT103
Once I get down to a reasonable number of points, I will likely downgrade. I've been booking all sorts of all-inclusive trips or tours, so need the darn concierge. I tend to be a saver, and hoarding all of the CNB points seemed like a good idea at the time. I wasn't expecting City to completely gut the card.
I figured it wouldn't last forever, but I can't see any reason anyone would use them for anything now. The card has no benefits and their customer service is mediocre.
iNFEKT is offline  
Old Dec 4, 2022, 12:10 am
  #3652  
FlyerTalk Evangelist
 
Join Date: Dec 2002
Location: Danville, CA, USA;
Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
Posts: 15,721
Originally Posted by EasternTraveler
That is what I am thinking. If they don't want the card, just go ahead and say so. I would trash it except it has a 100K credit line.
ditto. Downgraded to no AF card when they first tanked benefits and rarely use now. Was tempted by the annual “charge $5k get 10k bonus points” but I need to spend $10k for the SUB on another card so looks like nada for CNB.
Boraxo is offline  
Old Dec 6, 2022, 5:43 pm
  #3653  
 
Join Date: Apr 2002
Posts: 2,948
Originally Posted by Boraxo
ditto. Downgraded to no AF card when they first tanked benefits and rarely use now. Was tempted by the annual “charge $5k get 10k bonus points” but I need to spend $10k for the SUB on another card so looks like nada for CNB.
While my goal is to spend down my points over the next number of years to rid myself of a card that I don’t use, I jumped on the $5K – 10 K promotion. I think it’s an addiction on my part – – a points junkie.
TTT103 is offline  
Old Dec 7, 2022, 6:38 pm
  #3654  
FlyerTalk Evangelist
 
Join Date: Dec 2002
Location: Danville, CA, USA;
Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
Posts: 15,721
I just used 2 of the 5 x $250 AA e-gift cards (all rebated back) that I bought in 2018-9 before this card jumped the shark. Obviously we don't fly AA much but good to know the AA scrip doesn't expire, so long as the airline is solvent. Unfortunately just learned that UA Travel Bank credits expire after 5 years (which isn't horrible, but not as good as "forever")

Last edited by Boraxo; Jan 25, 2023 at 6:31 pm
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Old Dec 14, 2022, 7:40 am
  #3655  
 
Join Date: Apr 2020
Posts: 4
Originally Posted by xyz179
Question regarding free priority pass membership. Fully understand the primary account holder gets free membership. What is "joint account holder"? It looks it could get free membership as well. Is it different from "Authorized user", which cost $95 each year?

Thank you so much
Joint card holders can get their own priority pass membership, which is important if you travel together as a guest requires a fee now.
Karen in Florida is offline  
Old Dec 28, 2022, 9:08 pm
  #3656  
 
Join Date: Aug 2006
Location: ATL, BHM, DUB, County Wexford
Programs: DL DM, AA ExPlt, Diamond HH, HY, BW, & Titanium Elite Marriott
Posts: 4,863
How is this year going to go?
EasternTraveler is offline  
Old Dec 30, 2022, 6:41 pm
  #3657  
 
Join Date: Aug 2006
Location: ATL, BHM, DUB, County Wexford
Programs: DL DM, AA ExPlt, Diamond HH, HY, BW, & Titanium Elite Marriott
Posts: 4,863
I forgot, is the benefit a calendar year or card member year for the benefit?
EasternTraveler is offline  
Old Jan 2, 2023, 12:40 am
  #3658  
 
Join Date: Dec 2006
Location: SEA
Programs: free agent
Posts: 330
Originally Posted by EasternTraveler
I forgot, is the benefit a calendar year or card member year for the benefit?
Calendar year. [At least for original signups. They may have changed it like Chase did at some point, YMMV.]
pareto is offline  
Old Jan 6, 2023, 8:41 am
  #3659  
 
Join Date: Aug 2006
Location: ATL, BHM, DUB, County Wexford
Programs: DL DM, AA ExPlt, Diamond HH, HY, BW, & Titanium Elite Marriott
Posts: 4,863
I did the purchases on December 29th.
Annual Fee posted December 30th.
No reimbursement as of today the 6th.
EasternTraveler is offline  
Old Jan 8, 2023, 5:44 am
  #3660  
 
Join Date: Apr 2002
Posts: 2,948
Originally Posted by EasternTraveler
I did the purchases on December 29th.
Annual Fee posted December 30th.
No reimbursement as of today the 6th.
This always seems like a tricky time of the year for reimbursements from City. There is usually a delay.
Boraxo likes this.
TTT103 is offline  


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