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City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA MA DC & MN

Old Nov 6, 15, 11:03 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
Current welcome offer is 50,000 30,000 Crystal points with $5,000 $3,000 spending in the first 90 days. First annual fee not waived. (as of telephone call with bank employee 8/7/2019)

Past bonuses were:

***** #1502 - signup bonus 1/16/18 BUT ANNUAL FEE NOT WAIVED ******

100,000 points after spending $5,000 in first three months. Offer expires 30 December 2015. EXPIRED

A 70,000 points offer was offered back in March 2017 and expired March 31st, 2017. EXPIRED

The requirements for the application process varies from bank to bank based on various online data points collected from FlyerTalk, Doctor of Credit, etc.

Some banks require that you go into a branch and apply personally. Other banks want you to have another account open for 90 days before you can get this card. Some banks (if you already have a relationship with them) let you apply via mail. Sometimes you have to be a resident of the state they operate in, while some were able to get the card without living in those states. It is very much YMMV. You will need proof of income (W2, check stubs, etc). The only states City National Bank operates in are: NY, DE (only trust office, no go), DC, GA, TN, MN, NV & CA. The bank is looking for high net worth individuals, but that's not exactly consistent either.

The card has no foreign transactions fees and is fee-free the first year, then $400 annually.

Register your card for online access (cno.cnb.com). This changed on Sept 19 2019.
Register separately for the award page (www.cnbrewards.com).
Register for Visa Infinite info and access at https://myvisainfinite.com/cnb/en_us/home.html
Click "my info" to see details on points awarded.
Best* redemption found to date is $1,000 prepaid visa for 105K pts. It's now 125K pts for a $1,000 prepaid visa. Link to catalog
*(other than spending for flights etc. & getting 1.2 cents each in value)

To set-up spending alerts, create an account here : http://citynationalbank.digitalcardservice.com

Point redemptions for flights have been reported as being as high as 1.35cpp (see here) by calling the Concierge service at +1 800 595 8950 and having them book direct from airline website for you

Significant benefits:

$250 per calendar year airline incidental credit - works on AU card as well - STARTING JAN 1ST, 2020 THE CREDIT WILL BE $350 PER ACCOUNT
$100 Global Entry fee credit - works on AU card as well Per DDResq post 842
Priority Pass lounge membership for up to 2 people. No fee for any number of guests, but lounge policy may limit the number of guests admitted.- STARTING JAN 1ST, 2020 EACH ADDITIONAL GUEST BEYOND ACCOUNT HOLDER WILL BE CHARGED $32
12 GoGo inflight passes - create an account at myvisainfinite.com/cnb. Once the account is created, you enter, then search for GoGo passes. You then input your card number again, create a GoGo account if you don't have one, and the 12 passes post to it ready to be used when you fly again on a participating airline. - works on AU card as well
$100 off when you book a qualifying airline itinerary via visa discount air portal (https://www.visadiscountair.com/CNB/default.aspx - STARTING JAN 1ST, 2020 THIS WILL NO LONGER BE OFFERED AS A BENEFIT
$30 off GroundLink car service (works with AU cards as well) plus instant 15% off rides. There are $25 current user referrals to go for first.

Airline fees are reimbursed up to $250 per calendar year. Fees must be from domestic carriers. There is no need to declare a carrier, and fees can be reimbursed from multiple carriers. Partial Ts and Cs:

Qualifying Airline Purchases are defined as incidental airline fee transactions made at eligible US Domestic Airline Carriers and include: ticket change/cancellation fees, checked baggage fees, inflight entertainment, onboard food and beverage charges, airport lounge membership fees and day passes, onboard wireless charges (excluding Gogo Wireless), and TSA Pre✓ membership application fee.


What works
AA: Award Fees/Taxes, Award Redeposit Fees ($150)
AA: e-Gift cards $250 including AUs (1x per card max 4)
AS: Award ticket fees, $16
AS: In flight food, entertainment.
AS: Premium Class Upgrade, $59

HA: Interisland Flight, $48.80
UA: award ticket fees, $51
WN: Award Fees/Taxes, Award Redeposit Fees (limit unknown, but it's between $75 and $80 per transaction), Early Bird boarding fees ($15)
DL: Baggage fees
B6: $53.30 airfare

What doesn't work
AS: Award ticket fees, $130ish
DL: GC; PGGM (reports of not working since April/2016)
DL: Just about anything. Don't use on Delta
UA: MPX, Award Fees (~$170)
UA: Gift card registry (up to $75) (No longer working as of 11/25/17)
UA: Seat Selection Fee
WN: GC
EY: Award Fees
TW: Change fee
UO: Seat fee
AA: Award Fees/Taxes on an itinerary originating outside the US.

To Be Confirmed
UA: Award Redeposit Fees ($200)


Global Entry reimbursements: (works on AU also)

user - mnsweeps ( https://www.flyertalk.com/forum/29336509-post1549.html )

Used mine and a AU card to register for GE for in laws
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00

Credit posted today for both cards.
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00

In 2016, 2017 AND 2018 airline incidental credits for transactions on-or-after January 1st did not start posting until the third week of January. In 2019 they started posting on Jan 11th.

For further information, see this

STARTING JAN 1ST, 2020 there are going to be major changes to this card, these being:[/s]
  • $350 airline incidental credit per account (was $250 per AU)
    • $95 Annual Fee per AU
      • $32 per guest using PriorityPass (used to be free & unlimited)
        • Elimination of $100 Visa Air Discount Benefit
          • Groceries and Gas only earn 1x (used to be 3x)

Sources:

discussion starting here

https://www.cnb.com/content/dam/cnbc...ewards2020.pdf
https://www.cnb.com/content/dam/cnbc...rystal2020.pdf


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City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA MA DC & MN

Old Jan 18, 21, 12:29 am
  #3586  
 
Join Date: Nov 2020
Posts: 6
Originally Posted by WantOnlinePoker
DP: I ordered AA GC in the last week of Dec. Pending charge showed immediately but no posted charge for a few days. Reimbursed on 1/6. Charges came in just under the wire in 2020, so fingers crossed that they're still counting these as my 2020 allotment and not against 2021.
What was the amount?

I had a purchase on 12/25 that was declined by AA and didn't even get to CNB. I found out on 12/31 and made two GC purchases ($150, $200) on 12/31. It took like 6 days to post the charges (I'm assuming from the holdiays) but still no credit. In past years, my purchases that posted in January still counted for the previous year's allotment but I've never cut it this close before. Will update if (when?) I get the credit...
kerberos9 is offline  
Old Jan 24, 21, 12:36 am
  #3587  
 
Join Date: Nov 2020
Posts: 6
Update: The travel fee rebate posted on 1/20.
kerberos9 is offline  
Old Jan 27, 21, 11:25 am
  #3588  
 
Join Date: Feb 2018
Posts: 166
Originally Posted by kerberos9
What was the amount?

I had a purchase on 12/25 that was declined by AA and didn't even get to CNB. I found out on 12/31 and made two GC purchases ($150, $200) on 12/31. It took like 6 days to post the charges (I'm assuming from the holdiays) but still no credit. In past years, my purchases that posted in January still counted for the previous year's allotment but I've never cut it this close before. Will update if (when?) I get the credit...
My 2 reimbursed charges were also in the $100-$200 range. Not sure how to tell if the reimbursement came from the 2020 allotment without making an additional purchase now. Any other known method?
WantOnlinePoker is offline  
Old Feb 12, 21, 5:35 pm
  #3589  
 
Join Date: Apr 2007
Location: DFW
Posts: 50
2 AA eGCs for $125 and $225. Took about a month but finally reimbursed. And I finally closed this card. RIP. I'll miss the good ole days.
natieya is offline  
Old Mar 18, 21, 12:30 pm
  #3590  
 
Join Date: Aug 2006
Location: ATL, BHM, DUB, County Wexford
Programs: DL DM, AA ExPlt, Diamond HH, HY, BW, & Titanium Elite Marriott
Posts: 4,784
TERMS CHANGING: City National Bank is increasing all fees and APR increases 4%. Wow!
Giuseppe Benvenuto likes this.
EasternTraveler is offline  
Old Mar 18, 21, 6:36 pm
  #3591  
 
Join Date: Apr 2002
Posts: 2,844
Originally Posted by EasternTraveler
TERMS CHANGING: City National Bank is increasing all fees and APR increases 4%. Wow!
Yeah, I just received the letter via snail mail, but didnt pay much attention to it. Maybe its to pay for all of the new benefits theyre going to roll out. Ha ha! Thats a joke.
TTT103 is offline  
Old Mar 19, 21, 5:49 am
  #3592  
 
Join Date: Aug 2006
Location: ATL, BHM, DUB, County Wexford
Programs: DL DM, AA ExPlt, Diamond HH, HY, BW, & Titanium Elite Marriott
Posts: 4,784
Makes me wonder, are they just trying to run off ALL of the cardmembers that are left?
TTT103 likes this.
EasternTraveler is offline  
Old Mar 19, 21, 9:43 am
  #3593  
 
Join Date: Mar 2017
Location: USA
Programs: AA Gold, Hyatt Globalist, Hilton Diamond
Posts: 296
Lightbulb

Originally Posted by EasternTraveler
TERMS CHANGING: City National Bank is increasing all fees and APR increases 4%. Wow!
That is hilarious! All the other banks are sweetening the pot and here we have CNB flubbing it again! They're clearly trying to chunk the card.
Boraxo likes this.
milesforhire is offline  
Old Mar 19, 21, 11:39 am
  #3594  
 
Join Date: Aug 2006
Location: ATL, BHM, DUB, County Wexford
Programs: DL DM, AA ExPlt, Diamond HH, HY, BW, & Titanium Elite Marriott
Posts: 4,784
Originally Posted by milesforhire
That is hilarious! All the other banks are sweetening the pot and here we have CNB flubbing it again! They're clearly trying to chunk the card.
That is what I am thinking. If they don't want the card, just go ahead and say so. I would trash it except it has a 100K credit line.
EasternTraveler is offline  
Old Mar 25, 21, 10:42 am
  #3595  
 
Join Date: Mar 2013
Location: Tampa, FL
Programs: SPG Plat, Marriott Plat, Hyatt Diamond, IHG Plat
Posts: 194
DP

3/15 - Charged 2 AA Gcs (125 & 225)
3/17 - Charges Post
3/23 - Credit hit for both
( I had it on autopay so now I have a credit of -350 I have to do something with.. hopefully they can cut me a check).

Waiting to hear back from my city national manager so I can cancel or downgrade the card. Any reason not to downgrade if there's no annual fee? I burned through all my points.
whatmakes is offline  
Old Mar 30, 21, 9:30 am
  #3596  
 
Join Date: Mar 2013
Location: Tampa, FL
Programs: SPG Plat, Marriott Plat, Hyatt Diamond, IHG Plat
Posts: 194
DP

It took longer than it should but someone finally called me back to cancel the card (The annual fee posts 3/31).

Also, they told me as of January they are no longer downgrading anyone. So your option is cancel or keep.
TTT103 likes this.
whatmakes is offline  
Old Jun 12, 21, 8:02 am
  #3597  
 
Join Date: Jun 2011
Posts: 794
$200 AA didn't work in May. Almost a month, no credit yet.
5DMarkIIguy is offline  
Old Jun 12, 21, 8:34 am
  #3598  
 
Join Date: Apr 2005
Location: NYC
Posts: 1,741
Originally Posted by whatmakes
DP

It took longer than it should but someone finally called me back to cancel the card (The annual fee posts 3/31).

Also, they told me as of January they are no longer downgrading anyone. So your option is cancel or keep.
I dodged a $400 bullet. Last August before the fee was due I tried to downgrade but was told once I pass my first anniversary I can then downgrade. If I had gone down that road I would have waited until this August to again downgrade.
yoyo is offline  
Old Jul 7, 21, 10:14 am
  #3599  
 
Join Date: Aug 2011
Posts: 21
Wondering if you got the credit.

Originally Posted by 5DMarkIIguy
$200 AA didn't work in May. Almost a month, no credit yet.
gigadigit is offline  
Old Jul 7, 21, 9:28 pm
  #3600  
 
Join Date: Jun 2011
Posts: 794
Originally Posted by gigadigit
Wondering if you got the credit.
nope
5DMarkIIguy is offline  

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