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City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA MA DC & MN

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Old Nov 6, 2015, 11:03 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
Current welcome offer is 50,000 30,000 Crystal points with $5,000 $3,000 spending in the first 90 days. First annual fee not waived. (as of telephone call with bank employee 8/7/2019)

Past bonuses were:

***** #1502 - signup bonus 1/16/18 BUT ANNUAL FEE NOT WAIVED ******

100,000 points after spending $5,000 in first three months. Offer expires 30 December 2015. EXPIRED

A 70,000 points offer was offered back in March 2017 and expired March 31st, 2017. EXPIRED

The requirements for the application process varies from bank to bank based on various online data points collected from FlyerTalk, Doctor of Credit, etc.

Some banks require that you go into a branch and apply personally. Other banks want you to have another account open for 90 days before you can get this card. Some banks (if you already have a relationship with them) let you apply via mail. Sometimes you have to be a resident of the state they operate in, while some were able to get the card without living in those states. It is very much YMMV. You will need proof of income (W2, check stubs, etc). The only states City National Bank operates in are: NY, DE (only trust office, no go), DC, GA, TN, MN, NV & CA. The bank is looking for high net worth individuals, but that's not exactly consistent either.

The card has no foreign transactions fees and is fee-free the first year, then $400 annually.

Register your card for online access (cno.cnb.com). This changed on Sept 19 2019.
Register separately for the award page (www.cnbrewards.com).
Register for Visa Infinite info and access at https://myvisainfinite.com/cnb/en_us/home.html
Click "my info" to see details on points awarded.
Best* redemption found to date is $1,000 prepaid visa for 105K pts. It's now 125K pts for a $1,000 prepaid visa. Link to catalog
*(other than spending for flights etc. & getting 1.2 cents each in value)

To set-up spending alerts, create an account here : http://citynationalbank.digitalcardservice.com

Point redemptions for flights have been reported as being as high as 1.35cpp (see here) by calling the Concierge service at +1 800 595 8950 and having them book direct from airline website for you

Significant benefits:

$250 per calendar year airline incidental credit - works on AU card as well - STARTING JAN 1ST, 2020 THE CREDIT WILL BE $350 PER ACCOUNT
$100 Global Entry fee credit - works on AU card as well Per DDResq post 842
Priority Pass lounge membership for up to 2 people. No fee for any number of guests, but lounge policy may limit the number of guests admitted.- STARTING JAN 1ST, 2020 EACH ADDITIONAL GUEST BEYOND ACCOUNT HOLDER WILL BE CHARGED $32
12 GoGo inflight passes - create an account at myvisainfinite.com/cnb. Once the account is created, you enter, then search for GoGo passes. You then input your card number again, create a GoGo account if you don't have one, and the 12 passes post to it ready to be used when you fly again on a participating airline. - works on AU card as well
$100 off when you book a qualifying airline itinerary via visa discount air portal (https://www.visadiscountair.com/CNB/default.aspx - STARTING JAN 1ST, 2020 THIS WILL NO LONGER BE OFFERED AS A BENEFIT
$30 off GroundLink car service (works with AU cards as well) plus instant 15% off rides. There are $25 current user referrals to go for first.

Airline fees are reimbursed up to $250 per calendar year. Fees must be from domestic carriers. There is no need to declare a carrier, and fees can be reimbursed from multiple carriers. Partial Ts and Cs:

Qualifying Airline Purchases are defined as incidental airline fee transactions made at eligible US Domestic Airline Carriers and include: ticket change/cancellation fees, checked baggage fees, inflight entertainment, onboard food and beverage charges, airport lounge membership fees and day passes, onboard wireless charges (excluding Gogo Wireless), and TSA Pre✓® membership application fee.


What works
AA: Award Fees/Taxes, Award Redeposit Fees ($150)
AA: e-Gift cards $250 including AUs (1x per card max 4)
AS: Award ticket fees, $16
AS: In flight food, entertainment.
AS: Premium Class Upgrade, $59

HA: Interisland Flight, $48.80
UA: award ticket fees, $51
WN: Award Fees/Taxes, Award Redeposit Fees (limit unknown, but it's between $75 and $80 per transaction), Early Bird boarding fees ($15)
DL: Baggage fees
B6: $53.30 airfare

What doesn't work
AS: Award ticket fees, $130ish
DL: GC; PGGM (reports of not working since April/2016)
DL: Just about anything. Don't use on Delta
UA: MPX, Award Fees (~$170)
UA: Gift card registry (up to $75) (No longer working as of 11/25/17)
UA: Seat Selection Fee
WN: GC
EY: Award Fees
TW: Change fee
UO: Seat fee
AA: Award Fees/Taxes on an itinerary originating outside the US.

To Be Confirmed
UA: Award Redeposit Fees ($200)


Global Entry reimbursements: (works on AU also)

user - mnsweeps ( https://www.flyertalk.com/forum/29336509-post1549.html )

Used mine and a AU card to register for GE for in laws
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00

Credit posted today for both cards.
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00

In 2016, 2017 AND 2018 airline incidental credits for transactions on-or-after January 1st did not start posting until the third week of January. In 2019 they started posting on Jan 11th.

For further information, see this

STARTING JAN 1ST, 2020 there are going to be major changes to this card, these being:[/s]
  • $350 airline incidental credit per account (was $250 per AU)
    • $95 Annual Fee per AU
      • $32 per guest using PriorityPass (used to be free & unlimited)
        • Elimination of $100 Visa Air Discount Benefit
          • Groceries and Gas only earn 1x (used to be 3x)

Sources:

discussion starting here

https://www.cnb.com/content/dam/cnbc...ewards2020.pdf
https://www.cnb.com/content/dam/cnbc...rystal2020.pdf


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City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA MA DC & MN

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Old Jun 11, 2020, 3:16 pm
  #3496  
FlyerTalk Evangelist
 
Join Date: Jul 2006
Location: Upper Sternistan
Posts: 10,041
I see that Delta may be moving away from Gogo as their preferred Wifi carrier, making this card even more worthless for me.
josephstern is offline  
Old Jun 15, 2020, 5:58 pm
  #3497  
 
Join Date: Aug 2006
Location: ATL, BHM, DUB, County Wexford
Programs: DL DM, AA ExPlt, Diamond HH, HY, BW, & Titanium Elite Marriott
Posts: 4,863
Originally Posted by josephstern
I see that Delta may be moving away from Gogo as their preferred Wifi carrier, making this card even more worthless for me.
Pretty much has been at AA, you will almost NEVER find a Gogo inflight flight with AA.
EasternTraveler is offline  
Old Jun 15, 2020, 6:34 pm
  #3498  
 
Join Date: Jun 2011
Posts: 3,528
Originally Posted by EasternTraveler
Pretty much has been at AA, you will almost NEVER find a Gogo inflight flight with AA.
Most of the mainline isn't using GoGo, but I believe all the regional jets are.
nall is offline  
Old Jun 16, 2020, 1:10 pm
  #3499  
 
Join Date: Jul 2014
Location: Western US
Programs: Costco Executive Member, Amazon Optimus Prime
Posts: 1,251
We've used GoGo on AA flights into Aspen, on the crummy little planes
akr1970akr is offline  
Old Jun 16, 2020, 10:34 pm
  #3500  
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Join Date: Dec 2002
Location: Danville, CA, USA;
Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
Posts: 15,721
My banker turned me on to the new CNB mobile app, which is better than the web interface.
Boraxo is offline  
Old Jun 18, 2020, 2:50 pm
  #3501  
 
Join Date: Apr 2010
Location: SFO
Programs: OZ *G; HH Diamond;
Posts: 1,644
Warning of Airfare Value

I booked an AS ticket using CNB's points. I paid 56197 points for a fare of $674 (exactly 1.2CPP). At the booking the fare was about $24 higher than what's available on AS site. I treated that as essentially an undisclosed booking fee from CNB rewards.

When I need to cancell the flight, AS shows CNB only paid $583. Puff, $90 out of window.
The effective redemption value is only 1.03CPP.
geclub1 is offline  
Old Jun 18, 2020, 3:59 pm
  #3502  
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Location: Upper Sternistan
Posts: 10,041
It's a great, great card.
josephstern is offline  
Old Jun 19, 2020, 7:31 am
  #3503  
 
Join Date: Aug 2006
Location: ATL, BHM, DUB, County Wexford
Programs: DL DM, AA ExPlt, Diamond HH, HY, BW, & Titanium Elite Marriott
Posts: 4,863
Originally Posted by josephstern
It's a great, great card.
It was!
EasternTraveler is offline  
Old Jun 19, 2020, 10:07 am
  #3504  
 
Join Date: Aug 2006
Location: ATL, BHM, DUB, County Wexford
Programs: DL DM, AA ExPlt, Diamond HH, HY, BW, & Titanium Elite Marriott
Posts: 4,863
Now US Bank has started allowing restaurant and other dining to apply to the $325.00 annual travel credit. Where is CNB in this?
EasternTraveler is offline  
Old Jun 19, 2020, 6:39 pm
  #3505  
 
Join Date: Apr 2002
Posts: 2,948
Originally Posted by EasternTraveler
Now US Bank has started allowing restaurant and other dining to apply to the $325.00 annual travel credit. Where is CNB in this?
City is clueless! I had to cancel a reward hotel reservation two weeks ago, as the hotel is currently closed. City cancelled it and told me 7-10 days for my points to be redeposited to my account. Today was day 14, so I called to find out where my points were. I was now told that it would take one to two billing cycles. What a bunch of clowns!
TTT103 is offline  
Old Jun 23, 2020, 8:47 am
  #3506  
 
Join Date: Apr 2002
Posts: 2,948
Just received an email from City this morning:

Now’s the perfect time to use your City National Crystal® Visa Infinite® Credit Card. Because from June 1 through July 31, 2020 you’ll receive 5X Points on grocery purchases of up to $1,000 per month. Bonus Points are already being added to your account for all grocery purchases made starting June 1, 2020. All you have to do is keep using your Crystal Visa Infinite Card. And if you haven’t already, add your Crystal Visa Infinite Card to your Apple Pay® or Google PayTM wallet, so when you head to the grocery store you can pay without touching the terminal."
TTT103 is offline  
Old Jun 23, 2020, 11:54 am
  #3507  
FlyerTalk Evangelist
 
Join Date: Jul 2006
Location: Upper Sternistan
Posts: 10,041
Interesting. Not a lot, but something. I'd value those points at maybe a 4.5% discount at most, so less than my Chase Sapphire Reserve.

Not that I've been targeted with the promo anyway, so far.
josephstern is offline  
Old Jun 23, 2020, 12:53 pm
  #3508  
 
Join Date: Aug 2006
Location: ATL, BHM, DUB, County Wexford
Programs: DL DM, AA ExPlt, Diamond HH, HY, BW, & Titanium Elite Marriott
Posts: 4,863
Originally Posted by TTT103
Just received an email from City this morning:

Now’s the perfect time to use your City National Crystal® Visa Infinite® Credit Card. Because from June 1 through July 31, 2020 you’ll receive 5X Points on grocery purchases of up to $1,000 per month. Bonus Points are already being added to your account for all grocery purchases made starting June 1, 2020. All you have to do is keep using your Crystal Visa Infinite Card. And if you haven’t already, add your Crystal Visa Infinite Card to your Apple Pay® or Google PayTM wallet, so when you head to the grocery store you can pay without touching the terminal."
You beat me to it, I was about to post the same thing.
EasternTraveler is offline  
Old Jun 23, 2020, 5:34 pm
  #3509  
 
Join Date: Apr 2002
Posts: 2,948
Originally Posted by EasternTraveler
You beat me to it, I was about to post the same thing.
i’m usually never the first to break any new news.
TTT103 is offline  
Old Jun 23, 2020, 9:19 pm
  #3510  
FlyerTalk Evangelist
 
Join Date: Dec 2002
Location: Danville, CA, USA;
Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
Posts: 15,721
5x CNB points is decent, but I’d rather have 5x chase UR or even 12x Hhonors points (current bonus offers from Chase and Amex)
Boraxo is offline  


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