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-   -   Dynamic Currency Conversion (DCC) [2014-2016] (https://www.flyertalk.com/forum/credit-card-programs/1542983-dynamic-currency-conversion-dcc-2014-2016-a.html)

Majuki Dec 31, 2014 10:03 am


Originally Posted by AllieKat (Post 24078306)
...and the belief that in 'Murica if you're not 'Murican you have no rights and should be scammed at every available opportunity.

... :rolleyes:

AllieKat Dec 31, 2014 10:48 am


Originally Posted by Majuki (Post 24078539)
... :rolleyes:

Oh come on, I've met many people who genuinely believe that outside the borders of the US everyone is either evil, impoverished, or both. There is a widespread belief that the US is some type of paradise that everyone else wishes they could be just like.

Now, being in rural Montana plays no small part in being around this, I'm sure. But seriously, hell, if there was a way to "DCC" tourists from other STATES, I'm sure they'd do it here. Especially to Californians. Add a 5% fee for using a California-issued credit card? I can name quite a few businesses I bet would sign on in a heartbeat to such a scheme.

tmiw Dec 31, 2014 12:16 pm


Originally Posted by Majuki (Post 24078209)
DCC has evolved into a scam when the going rate is now between 4-5%, which is more than the standard 3% currency exchange fee that issuers charge. Since banks were losing out on this, they switched to foreign transaction fees, which we've discussed extensively already, so you're still getting with the 3% FTF even if you accept the 4-5% DCC offer, resulting in a 7-8% markup on your transaction. Back when it was one or the other (and the DCC offer was a more reasonable 3%) it really didn't matter which one you chose, and you might have even come out ahead accepting DCC since the currency exchange fee wasn't calculated as part of your rewards earnings whereas the total amount inclusive of the DCC fee would count. Again, this no longer holds true, but it did in the past.

If anything, I'm surprised DCC isn't more prevalent due to American culture trying to upsell at every possible opportunity. How often do you hear, "Would you like to make that a large for 49¢ more?" "How about adding purchase protection to this today?" "I see you've already got this, but can I interest you in this adjacent service [that's more expensive]?" It seems like every which way they're trying to get you to accept the offer, and some employees even have quotas to meet. The only reason why DCC isn't all over the place is because on average I suspect that few big box retailers see non-USD cards outside of select locations.

Currency fees are still common outside the US though right? Or have non-US banks switched to FTFs too?

Majuki Dec 31, 2014 12:54 pm


Originally Posted by tmiw (Post 24079347)
Currency fees are still common outside the US though right? Or have non-US banks switched to FTFs too?

They are still common, but some banks are switching over to FTFs. The worst is that some issuers outside of the US will have rewards bonuses on foreign spend, and DCC doesn't count.

FT777 Dec 31, 2014 4:31 pm


Originally Posted by AllieKat (Post 24078794)
Oh come on, I've met many people who genuinely believe that outside the borders of the US everyone is either evil, impoverished, or both. There is a widespread belief that the US is some type of paradise that everyone else wishes they could be just like.

Now, being in rural Montana plays no small part in being around this, I'm sure. But seriously, hell, if there was a way to "DCC" tourists from other STATES, I'm sure they'd do it here. Especially to Californians. Add a 5% fee for using a California-issued credit card? I can name quite a few businesses I bet would sign on in a heartbeat to such a scheme.

I'm just gonna wager a guess that those people you're referencing have no idea what DCC is, and wouldn't want to bother to implement it.

AllieKat Dec 31, 2014 5:26 pm


Originally Posted by darthrevan1211 (Post 24080463)
I'm just gonna wager a guess that those people you're referencing have no idea what DCC is, and wouldn't want to bother to implement it.

Fair point. I do think there'd be a hugely viable market around here for a POS system designed to detect Californian cards and automatically add a surcharge. And if you don't believe me come visit Montana.

Majuki Dec 31, 2014 6:12 pm


Originally Posted by Majuki (Post 23928420)
In other news, I finally convinced my spouse to let me try her TWD Visa on a local purchase at Kinokuniya (Japanese bookstore) in San Jose. This was after an unsuccessful attempt to get her to buy something at Macy's or Nordstrom. The purchase was for $10.82, but Bank of Taiwan is showing a pending transaction amount of NT$357. The Visa exchange rate shows the amount as being NT$336, so something is causing a 6.25% markup. She told me that Bank of Taiwan charges 1.5% a currency conversion fee, but we can't explain the rest. I'm thinking it might be the case like using Discover at Uniqlo in Japan where the pending transaction amount is higher than what the posted amount will be.

She got her monthly statement, and the $10.82 transaction posted as NT$342. I'm assuming it used the 12/2 or 12/3 exchange rate with the 1.5% currency conversion fee. I still don't know why the pending transaction was a much higher amount.

Dadaluma83 Dec 31, 2014 6:58 pm

I think I found a situation where DCC is actually the best choice. It has been announced US Soccer will play a game in Chile, out of curiosity I started browsing some hotels in Santiago and I am seeing extra terms and conditions where foreigners are exempt from Chilean sales tax, but you must pay in a currency other than Chilean Pesos.

So I am guessing the markup from DCC is probably less than the sales tax for the native currency.

AllieKat Dec 31, 2014 7:22 pm


Originally Posted by Dadaluma83 (Post 24080999)
I think I found a situation where DCC is actually the best choice. It has been announced US Soccer will play a game in Chile, out of curiosity I started browsing some hotels in Santiago and I am seeing extra terms and conditions where foreigners are exempt from Chilean sales tax, but you must pay in a currency other than Chilean Pesos.

So I am guessing the markup from DCC is probably less than the sales tax for the native currency.

I think that is the famous example used to justify DCC in all cases lol.

tmiw Dec 31, 2014 8:20 pm


Originally Posted by Dadaluma83 (Post 24080999)
I think I found a situation where DCC is actually the best choice. It has been announced US Soccer will play a game in Chile, out of curiosity I started browsing some hotels in Santiago and I am seeing extra terms and conditions where foreigners are exempt from Chilean sales tax, but you must pay in a currency other than Chilean Pesos.

So I am guessing the markup from DCC is probably less than the sales tax for the native currency.

Apparently VAT is 19% there according to Google. :eek: Yeah, that's probably one of the only situations where DCC is actually a good idea.

Majuki Dec 31, 2014 8:45 pm


Originally Posted by tmiw (Post 24081236)
Apparently VAT is 19% there according to Google. :eek: Yeah, that's probably one of the only situations where DCC is actually a good idea.

Would DCC qualify for this exemption? The merchant receives the payment in the local currency, even in the case of DCC.

AllieKat Dec 31, 2014 9:01 pm


Originally Posted by Majuki (Post 24081303)
Would DCC qualify for this exemption? The merchant receives the payment in the local currency, even in the case of DCC.

My understanding is that, yes, it's an option to pay with a card. I'm not sure if it's actually DCC'd or if it goes into a USD account.

FT777 Jan 1, 2015 4:38 pm


Originally Posted by tmiw (Post 24081236)
Apparently VAT is 19% there according to Google. :eek: Yeah, that's probably one of the only situations where DCC is actually a good idea.

Hate to get OT, but I (now) know what VAT is, and want to know why it is so high. And why hasn't the US adopted it?

Majuki Jan 1, 2015 6:17 pm


Originally Posted by darthrevan1211 (Post 24085097)
Hate to get OT, but I (now) know what VAT is, and want to know why it is so high. And why hasn't the US adopted it?

In most other countries there is a value added tax (VAT) at a national level. The US only charges sales tax on a statewide level but not at a national level. The US hasn't adopted one because it would be difficult to implement on a state-by-state basis, and too unpalatable on a national level.

Kremmen Jan 1, 2015 8:15 pm


Originally Posted by tmiw (Post 24079347)
Currency fees are still common outside the US though right? Or have non-US banks switched to FTFs too?

In Australia, it's hard to say for sure. How can that be? Some banks put FTF into their T&C years before actually implementing it and even then implement it with exceptions!

I doubt DCC is even the biggest reason for those banks. For years, the amount of online international shopping has been skyrocketing, but now quite a lot of international merchants are capable of charging in AUD. If your widget costs $10 on ebay from China and $50 in a local shop, the 3% FTF on the $10 transaction isn't going to affect your purchase choice, so there's a captive market for the banks to tap by charging a foreign transaction fee regardless of currency.

It really becomes a mess because there are also local companies (esp. online ones, such as ebay itself) that do their card processing in another country. This leaves customers paying an Australian company with an Australian card and getting hit with a FTF that they had no way to know about. ANZ Bank has a small list of merchants which their overseas transaction fee doesn't apply to, such as cruise lines and Tiger Airways (which processes all its payments in Singapore, even for its Australian subsidiary), but hits customers of many other businesses with the fee.

AA_EXP09 Jan 1, 2015 8:33 pm


Originally Posted by Dadaluma83 (Post 24080999)
I think I found a situation where DCC is actually the best choice. It has been announced US Soccer will play a game in Chile, out of curiosity I started browsing some hotels in Santiago and I am seeing extra terms and conditions where foreigners are exempt from Chilean sales tax, but you must pay in a currency other than Chilean Pesos.

So I am guessing the markup from DCC is probably less than the sales tax for the native currency.

but if I travel to Chile for business, then my client can deduct IVA.

AA_EXP09 Jan 1, 2015 8:35 pm


Originally Posted by Kremmen (Post 24085870)
In Australia, it's hard to say for sure. How can that be? Some banks put FTF into their T&C years before actually implementing it and even then implement it with exceptions!

I doubt DCC is even the biggest reason for those banks. For years, the amount of online international shopping has been skyrocketing, but now quite a lot of international merchants are capable of charging in AUD. If your widget costs $10 on ebay from China and $50 in a local shop, the 3% FTF on the $10 transaction isn't going to affect your purchase choice, so there's a captive market for the banks to tap by charging a foreign transaction fee regardless of currency.

It really becomes a mess because there are also local companies (esp. online ones, such as ebay itself) that do their card processing in another country. This leaves customers paying an Australian company with an Australian card and getting hit with a FTF that they had no way to know about. ANZ Bank has a small list of merchants which their overseas transaction fee doesn't apply to, such as cruise lines and Tiger Airways (which processes all its payments in Singapore, even for its Australian subsidiary), but hits customers of many other businesses with the fee.

FTF is not always bad either-i.e. in the UK if cards operated on a FTF rather than non £ fee basis, I could pull EUR and USD at bank rate. Same thing with Canada and being able to pull out USD from a dual currency ATM at bank rate.

AllieKat Jan 1, 2015 10:24 pm


Originally Posted by AA_EXP09 (Post 24085968)
FTF is not always bad either-i.e. in the UK if cards operated on a FTF rather than non £ fee basis, I could pull EUR and USD at bank rate. Same thing with Canada and being able to pull out USD from a dual currency ATM at bank rate.

I may be wrong but I believe most FTF's apply to foreign currency AND foreign country transactions both.

zyxlsy Jan 2, 2015 12:54 am


Originally Posted by AllieKat (Post 24078794)
There is a widespread belief that the US is some type of paradise that everyone else wishes they could be just like.

I've heard this before.

But I'm sure London and Sydney can make Chicago, New York, and Los Angeles look like hell...

I've been telling people coming to USA that it surely ain't all paradise.

AllieKat Jan 2, 2015 1:47 am


Originally Posted by zyxlsy (Post 24086638)
I've heard this before.

But I'm sure London and Sydney can make Chicago, New York, and Los Angeles look like hell...

I've been telling people coming to USA that it surely ain't all paradise.

I've never been to Sydney. I love London and Los Angeles, but London more so. Chicago IS hell... (no offence, Chicago people...)

I wonder if there are just few enough foreigners at many local businesses that enabling DCC isn't financially justified?

cbn42 Jan 2, 2015 2:20 am


Originally Posted by Dadaluma83 (Post 24080999)
I think I found a situation where DCC is actually the best choice. It has been announced US Soccer will play a game in Chile, out of curiosity I started browsing some hotels in Santiago and I am seeing extra terms and conditions where foreigners are exempt from Chilean sales tax, but you must pay in a currency other than Chilean Pesos.

So I am guessing the markup from DCC is probably less than the sales tax for the native currency.

I would think that they would check your passport to make sure you are a foreigner. Otherwise, any local resident could go to the bank and get some foreign currency to avoid the tax. But at any rate, since the hotel needs to specify the amount of the charge to the terminal before swiping a card, I don't think DCC would matter. The employee will probably decide whether you are eligible based on your passport or the appearance of your credit card.



Originally Posted by AllieKat (Post 24086853)
I wonder if there are just few enough foreigners at many local businesses that enabling DCC isn't financially justified?

I think that's the bottom line. Most parts of the US get few foreign visitors relative to the local population, compared to many other countries. However, that doesn't explain why merchants at airports and such haven't implemented DCC yet. Perhaps the acquirers don't find it feasible from their perspective.

Majuki Jan 2, 2015 2:35 am


Originally Posted by AllieKat (Post 24086853)
I've never been to Sydney. I love London and Los Angeles, but London more so. Chicago IS hell... (no offence, Chicago people...)

I wonder if there are just few enough foreigners at many local businesses that enabling DCC isn't financially justified?

But one of these cities doesn't have DCC at the airport. :D

zyxlsy Jan 2, 2015 9:12 am


Originally Posted by AllieKat (Post 24086853)
I've never been to Sydney. I love London and Los Angeles, but London more so. Chicago IS hell... (no offence, Chicago people...)

I wonder if there are just few enough foreigners at many local businesses that enabling DCC isn't financially justified?

Surely you went to the good parts of LA :D

Chicago's city center (I mean the part inside the loop) is quite nice. But just like LA, if you venture out, you can run into every sort of trouble, especially if someone goes south...

NYC on the other hand has more troubles in the center...


Originally Posted by Majuki (Post 24086953)
But one of these cities doesn't have DCC at the airport. :D

Melbourne Airport has DCC, I clearly remember.

London is quite nice that I've only encountered DCC a couple of times.

I doubt if DCC is implemented in the US, there would be any "scam" like practices like one can find in Ireland or China. It's like looking for legal trouble dead-on in a everybody-suits-everybody country...

The info we need to look at might be that how many acquirers there are in the US. For example in Australia, usually the acquirers are those big banks, so the number is limited. But if there are so many acquirers in the market, implementing DCC by one acquirer might not cover that many foreigners.

Majuki Jan 2, 2015 9:46 am


Originally Posted by zyxlsy (Post 24088234)

I doubt if DCC is implemented in the US, there would be any "scam" like practices like one can find in Ireland or China. It's like looking for legal trouble dead-on in a everybody-suits-everybody country...

The info we need to look at might be that how many acquirers there are in the US. For example in Australia, usually the acquirers are those big banks, so the number is limited. But if there are so many acquirers in the market, implementing DCC by one acquirer might not cover that many foreigners.

That's right on both accounts. I feel like a lot of this DCC behavior practiced in other countries would be ripe for a big class action lawsuit in the US (plus would even include those people who had made a purchase in the US with DCC and thus been passively ripped off.)

I don't have any data on acquirers, but it probably isn't like HK where you only seem to have Hang Seng, Global Payments, and Citibank. (...plus only a few others?)

VegasGambler Jan 2, 2015 7:00 pm


Originally Posted by AllieKat (Post 24078306)
and the belief that in 'Murica if you're not 'Murican you have no rights and should be scammed at every available opportunity.

I have never been to a place in the US where shopkeepers or bartenders will try to rip off tourists by overcharging compared to the real price. Sure, there are overpriced tourist traps, but they are overpriced for everyone.

On the other hand, overcharging tourists common practice in parts of other countries.

So, I think that you have this completely backwards.

AllieKat Jan 2, 2015 7:11 pm


Originally Posted by VegasGambler (Post 24091296)
I have never been to a place in the US where shopkeepers or bartenders will try to rip off tourists by overcharging compared to the real price. Sure, there are overpriced tourist traps, but they are overpriced for everyone.

On the other hand, overcharging tourists common practice in parts of other countries.

So, I think that you have this completely backwards.

If that's not common practice where you are we must live in two totally different Americas...

Majuki Jan 2, 2015 11:42 pm

I saw the same terminals at DFS at SFO today as in GUM with the same 3% rate offered:

http://i.imgur.com/MbJo7Dnt.jpg

The interesting thing is that they have both the PRC and ROC flags there, but the characters for the ROC flag are simplified. :D

Since I had a USD card there was no DCC offer, but I imagine opting out would be simple like it was at HKIA. Two flags appear on the screen and you pick the one you want. You have full control over the selection, and it's fairly non-coercive as far as DCC offers go.

tmiw Jan 3, 2015 5:08 am

BTW, contactless won't prevent DCC, at least for Visa cards:

http://i.imgur.com/K6bGRe7.jpg

http://i.imgur.com/KHrmntG.jpg

Majuki Jan 3, 2015 10:09 am


Originally Posted by tmiw (Post 24092893)
BTW, contactless won't prevent DCC, at least for Visa cards.

But doesn't there have a to be a signature/PIN entered somewhere for DCC to take place? I think for contactless without a signature/PIN for a small purchase DCC isn't allowed. Otherwise, in a dispute, how can you prove that the cardholder opted in to DCC?

YuropFlyer Jan 3, 2015 11:29 am

What a totally retarded thing it is..

Contactless is especially designed for fast purchases. I can pay contactless for 1$ (or, better say, 1.37$) which makes the process much faster than paying by cash. But have me trying to evade DCC will take couple seconds - giving me annoyed faces by other customers (and making it less probable that I'll use card next time) and eventually have me using just one single card for my purchases: Amex

Visa and Mastercard really seem to have one single target: Making Amex stronger with their retarded "lets scam the customer" ideas..

tmiw Jan 3, 2015 12:03 pm


Originally Posted by Majuki (Post 24093928)
But doesn't there have a to be a signature/PIN entered somewhere for DCC to take place? I think for contactless without a signature/PIN for a small purchase DCC isn't allowed. Otherwise, in a dispute, how can you prove that the cardholder opted in to DCC?

Apparently that's satisfied with a checkbox.

http://i.imgur.com/A74Q6AT.jpg

DCC general requirements:

http://i.imgur.com/hp5UnlM.jpg

jamar Jan 3, 2015 8:19 pm


Originally Posted by cbn42 (Post 23839310)
Couldn't they still do something akin to DCC if they also have an acquirer in your country?

For example, a company has websites in the US and Canada, and you use a US-issued card to buy something on the Canadian site priced in CAD. Upon realizing that you are using a US card, they convert the price to USD and have their US acquirer charge you. This isn't strictly DCC, because each merchant is billing in their own currency. Does Amex ban this as well? If not, it may be what some of these airlines are doing.

This was mentioned a while ago, but I found out today that this is exactly what Uber does if you take a ride in a country other than your card issuing country. I took an Uber ride home from PVG airport and while the Uber receipt showed I was supposed to be charged 350 RMB it said in fine print "this transaction will be processed in USD". It just showed up on my AmEx as being processed from the US at a very good (0.1% off mid-market) exchange rate, neatly side-stepping the FTF my Costco AmEx charges.

AllieKat Jan 3, 2015 8:31 pm


Originally Posted by jamar (Post 24096515)
This was mentioned a while ago, but I found out today that this is exactly what Uber does if you take a ride in a country other than your card issuing country. I took an Uber ride home from PVG airport and while the Uber receipt showed I was supposed to be charged 350 RMB it said in fine print "this transaction will be processed in USD". It just showed up on my AmEx as being processed from the US at a very good (0.1% off mid-market) exchange rate, neatly side-stepping the FTF my Costco AmEx charges.

Now THAT is a DCC rate I can get behind.

percysmith Jan 3, 2015 8:45 pm


Originally Posted by jamar (Post 24096515)
This was mentioned a while ago, but I found out today that this is exactly what Uber does if you take a ride in a country other than your card issuing country. I took an Uber ride home from PVG airport and while the Uber receipt showed I was supposed to be charged 350 RMB it said in fine print "this transaction will be processed in USD". It just showed up on my AmEx as being processed from the US at a very good (0.1% off mid-market) exchange rate, neatly side-stepping the FTF my Costco AmEx charges.

I saw Uber being promoted in my annual Shenzhen mattress run (Westin Nanshan this year) but I'm curious how they can collect from the customer outside China.

AA_EXP09 Jan 3, 2015 9:13 pm


Originally Posted by cbn42 (Post 24086919)
I would think that they would check your passport to make sure you are a foreigner. Otherwise, any local resident could go to the bank and get some foreign currency to avoid the tax. But at any rate, since the hotel needs to specify the amount of the charge to the terminal before swiping a card, I don't think DCC would matter. The employee will probably decide whether you are eligible based on your passport or the appearance of your credit card.

In this case, what is to prevent a dual USA (replace with any other nationality that allows dual nationality)/Chilean national from using their foreign passport from also avoiding the tax?

zyxlsy Jan 3, 2015 9:27 pm


Originally Posted by VegasGambler (Post 24091296)
I have never been to a place in the US where shopkeepers or bartenders will try to rip off tourists by overcharging compared to the real price. Sure, there are overpriced tourist traps, but they are overpriced for everyone.

On the other hand, overcharging tourists common practice in parts of other countries.

So, I think that you have this completely backwards.


Originally Posted by AllieKat (Post 24091345)
If that's not common practice where you are we must live in two totally different Americas...

As I said, US is not totally paradise. A greater percentage of people in this country are really honest and kind, but being a country with hundreds of millions of people, there surely are bad guys.

The moment I arrived in this country about 10 years ago, I got ripped off by a Time Warner Cable installation guy, who told me I had to pay $30 to him and this would appear on my bill as a deposit. Surely it didn't.

Then I got ripped off by a tow-truck driver even none of my car and my friend's car were on his truck. We paid him $50 so he didn't tow, without a receipt.

I've come to almost all states where there are something that can attract tourists, and I've met all kinds of bad guys there. However, I would still say 99% of the Americans are very good. Bad guys are everywhere in the world.

Regarding business practices, I think US has some really tough laws to protect consumers. If you don't believe me, try getting some courtesy credit from a DCC transaction from a bank in China, and see whether they give a damn to customers... So, some bad merchants can scam a few tourists, but a big scam would always fail big when it is big enough.


Originally Posted by percysmith (Post 24096606)
I saw Uber being promoted in my annual Shenzhen mattress run (Westin Nanshan this year) but I'm curious how they can collect from the customer outside China.

These 专车 apps have already attracted enough attention of the government... I doubt how much longer they can exist in China. The foot soldiers (those Uber drivers) are gonna be crushed by anti-黑车 enforcement. Much easier to take those apps down than having to deal with the developer companies legally.

zyxlsy Jan 3, 2015 9:37 pm


Originally Posted by jamar (Post 24096515)
This was mentioned a while ago, but I found out today that this is exactly what Uber does if you take a ride in a country other than your card issuing country. I took an Uber ride home from PVG airport and while the Uber receipt showed I was supposed to be charged 350 RMB it said in fine print "this transaction will be processed in USD". It just showed up on my AmEx as being processed from the US at a very good (0.1% off mid-market) exchange rate, neatly side-stepping the FTF my Costco AmEx charges.

Is this DCC avoidable?


Originally Posted by AA_EXP09 (Post 24096708)
In this case, what is to prevent a dual USA (replace with any other nationality that allows dual nationality)/Chilean national from using their foreign passport from also avoiding the tax?

Even if people can dodge the tax using DCC, I think in a country like Chile, this loophole will lead to DCCs with mark-up as high as the tax. After all, it's not a country with a very developed free-market, is it?

cbn42 Jan 3, 2015 9:44 pm


Originally Posted by AA_EXP09 (Post 24096708)
In this case, what is to prevent a dual USA (replace with any other nationality that allows dual nationality)/Chilean national from using their foreign passport from also avoiding the tax?

Nothing, really. Since dual nationals have foreign passports and could easily have foreign credit cards, I don't see how this could be prevented other than by requiring a foreign utility bill or something like that.

Majuki Jan 4, 2015 12:53 am


Originally Posted by zyxlsy (Post 24096747)
Regarding business practices, I think US has some really tough laws to protect consumers. If you don't believe me, try getting some courtesy credit from a DCC transaction from a bank in China, and see whether they give a damn to customers... So, some bad merchants can scam a few tourists, but a big scam would always fail big when it is big enough.

I think this is key. It's also that companies enforce their policies. For instance, Visa and MC prohibit merchants from refusing to complete a transaction because the customer doesn't want to show ID with a properly signed card. There are some businesses who ignored this policy in the past but ended up dropping the ID requirement after a customer complained to Visa or MC. The same goes for minimum purchase requirements or imposing a credit card surcharge (where the law doesn't allow for such things).

I feel like there simply aren't the same protections overseas. There are a lot of merchants who don't seem to care about the policies of the payment networks, and this extends to DCC. You ask to be billed in local currency, and the response is, "Let's see what happens." (The merchant knows exactly what will happen.) Then the merchant gives you problems when you demand that the transaction be voided and run again without DCC.

I would say in the US that the cashiers would be a lot more willing to work with the customer in instances of DCC such that if any of us were to encounter it we would be able to opt out. There is a certain customer service oriented culture here that tends to do the right thing for the customer.

In the case of DCC at a restaurant in the US their motivation to help me would correlate with the size of tip that I would give. :D

TerryK Jan 4, 2015 1:21 am


Originally Posted by Majuki (Post 24097171)
....For instance, Visa and MC prohibit merchants from refusing to complete a transaction because the customer doesn't want to show ID with a properly signed card......

Any official link to this policy?:confused:


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