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-   -   Dynamic Currency Conversion (DCC) [2014-2016] (https://www.flyertalk.com/forum/credit-card-programs/1542983-dynamic-currency-conversion-dcc-2014-2016-a.html)

AllieKat Jan 14, 2015 8:38 pm


Originally Posted by percysmith (Post 24169078)
Err no. Literally read they are recommending dual-branded cardholders accept DCC!


http://www.unionpayintl.com/column/z...SA/index.shtml

"如使用双标识卡,持卡人在美国无法选择银联网络支付,如商户提供动态货币转换服务(DCC),选择人民币 支付不通过银联网络结算!"

I can't get my head around it though - are the Visa/MC portion of the dual-branded cards now allowed to be denominated in RMB? I thought this was not allowed?

*sigh* I'm an idiot I was the one thinking about it backward earlier... use in China.

HGHUA Jan 15, 2015 1:02 am

Got DCC'd in urumqi at the mercure. Asked to pay cash at checkin but they had charged my card the day before I arrived. Sure enough it DCC'd and I complained at checkout. Guy didn't want to bother the manager at 7am (5am local unofficially). Finally managed to get him to take 25% off my dinner from last night. He would 't even comp the meal. Cheapo.

percysmith Jan 15, 2015 1:24 am


Originally Posted by HGHUA (Post 24170231)
Got DCC'd in urumqi at the mercure. Asked to pay cash at checkin but they had charged my card the day before I arrived.

Sigh. This is another type of DCC I'm in a dilemma about.

Not the first time it happened http://www.flyertalk.com/forum/europ...l#post20829662 .

These generally happen when you book with the hotel direct. The hotel makes you submit your card info online but doesn't charge until a day or two before you check in. A card-not-present charge is then made in the hotel's back office to your card and you're at the hotel's/hotel's acquirer mercy as to whether you will be DCCed or not.

Hotel is meant to get you to agree in writing http://usa.visa.com/download/merchan...n.pdf#page=530 . However I doubt those hotels have read the VIOR or thinks it applies to them - again opt-in and make you work to claw it back.

I haven't tried reversing this in the Hong Kong issuer environment where the burden of proof is (unfairly) placed on the cardholder but I guess keeping a lot of printouts on the agreed (foreign currency) rate with the absence of a DCC opt-in may help.

Of course someone will quip "use Amex la" but that's just shooting myself in the foot to avoid the DCC merchant shooting me isn't it?

---

Paying by an online hotel aggregator will avoid this.

Also I was expecting to get into similar trouble as HGHUA at the Westin Nanshan over 1 January prepaid rate but to my delight when I checked in the receptionist said "we haven't charged your card yet" and allowed me to change the card I wanted to charge and opt out of DCC.

Majuki Jan 15, 2015 2:55 am

January 2015: Second HK Stopover

I made three credit card purchases.

1. le Relais de l'Entrecôte Hong Kong

Both percysmith and I had wanted to try out a foreign card at this restaurant to test DCC. The acquirer appeared to be First Data based on a previous meal at the restaurant, but when we got the carbon copy bill we saw that it was printed on anonymous coward paper. I ticked HKD and signed. We then both asked 1) what post signature input was entered into the POS terminal and 2) if we could get a reprint of the receipt to show HKD. The cashier obliged, and DCC was averted:

http://i.imgur.com/Q1Vtfb0t.jpghttp://i.imgur.com/xODcHr2t.jpg

DCC Offer: $122.18
DCC Markup: 4.20%
Posted Amount: $117.26
Amount Saved: $4.92

2. Francfranc at iSQUARE in Tsim Sha Tsui

I had already purchased from this store before, so I know that they honor DCC wishes as long as you specify. (I saw someone succumb to DCC right before me, but there was a language barrier.)

http://i.imgur.com/t3vnF1qt.jpg

DCC Offer: $230.23
DCC Markup: 4.90%
Posted Amount: $219.28
Amount Saved: $10.95

3. Courtyard Hong Kong

This place is curious because I have never seen DCC, even for the preauthorzation charge. (The front desk bills in HKD and uses a Bank of China POS terminal.) I don't know if DCC is opt-in at this hotel, but I'm not about to find out. I reiterated HKD at checkout and signed a receipt without seeing the DCC verbiage, so I don't know what the markup is:

http://i.imgur.com/3wsccy1t.jpg

Amount saved by opting out of DCC: $15.87

YuropFlyer Jan 15, 2015 3:43 am

Ha! We finally found a case where DCC was saving you 25% ;)

Anyone which got DCC scammed in the last days in Switzerland (and the regular conversation was only due today or later) saved 30% on currency exchange, as the SNB just stopped their 1.20 rate and the CHF gained 30% against all currencies.

So, any foreigners who bough stuff at ZRH yesterday and got scammed - you didn't. You scammed back ;)

percysmith Jan 15, 2015 7:24 am

On the other hand if you were a Swiss cardholder travelling in China you'll be cursing the DCCing banks for a double rip-off right now.

HSBC (not sure if just HK or globally) also screwed up by not updating its CHF rate between 19:30 and 19:45 allowing customers to arbitrage http://hkm.appledaily.com/detail.php...issue=20150115 .

Majuki Jan 15, 2015 2:04 pm


Originally Posted by YuropFlyer (Post 24170613)
Ha! We finally found a case where DCC was saving you 25% ;)

Anyone which got DCC scammed in the last days in Switzerland (and the regular conversation was only due today or later) saved 30% on currency exchange, as the SNB just stopped their 1.20 rate and the CHF gained 30% against all currencies.

So, any foreigners who bough stuff at ZRH yesterday and got scammed - you didn't. You scammed back ;)

So for these rare, non-repeatable events the DCC proponents say we're naysayers because they can point to this and say, "See! See! You're locking in the rate." I guess it's good for those currency hedgers out there.

YuropFlyer Jan 15, 2015 3:09 pm


Originally Posted by Majuki (Post 24173940)
So for these rare, non-repeatable events the DCC proponents say we're naysayers because they can point to this and say, "See! See! You're locking in the rate." I guess it's good for those currency hedgers out there.

Probably it was all made up by the DCC creaters ;)

No, seriously, I guess you've read some of my contributions to this thread, and found myself to be strongly Anti-DCC. My posting was more meant humours, exactly in the way you're posting (this is the once-in-a-lifetime experience where DCC pays off for the customer)

Unless the whole world economy goes crazy, or you're in a country having ....-crazy inflation (where DCC - I'm sure of that - wouldn't be offered :D ) - DCC is obviously always a scam. This event today was so rare that it will only be happening once every few years for a single currency - so the chance of you hitting it is probably less than the Saudis allowing a all-you-can-drink beer festival ;) )

Majuki Jan 15, 2015 3:28 pm


Originally Posted by YuropFlyer (Post 24174378)
Probably it was all made up by the DCC creaters ;)

We'll learn that this was a broad plan orchestrated by Global Payments. :D


Originally Posted by YuropFlyer (Post 24174378)
No, seriously, I guess you've read some of my contributions to this thread, and found myself to be strongly Anti-DCC. My posting was more meant humours, exactly in the way you're posting (this is the once-in-a-lifetime experience where DCC pays off for the customer)

Yes, I understood your humor as I hope you did mine. I'm sure you can look for this in First Data's next white paper on why DCC is beneficial to the customer. "DCC can lock in the exchange rate, so you know exactly how much you will be paying. This is beneficial in situations where the exchange rate changes overnight. For instance, in January 2015, those who accepted the DCC offer saved over 20% when the Swiss Franc appreciated considerably."


Originally Posted by YuropFlyer (Post 24174378)
Unless the whole world economy goes crazy, or you're in a country having ....-crazy inflation (where DCC - I'm sure of that - wouldn't be offered :D ) - DCC is obviously always a scam. This event today was so rare that it will only be happening once every few years for a single currency - so the chance of you hitting it is probably less than the Saudis allowing a all-you-can-drink beer festival ;) )

Speaking of which, I remember a post from one of the travel forums where the guy's traveling companion complained to the FA that he couldn't find the beverage selection on the menu on Saudia. :D

I guess it's time for you to do some more traveling with your stronger CHF! Will the Swiss ATMs still dispense the 1000 CHF notes? :)

MChevreul Jan 15, 2015 7:31 pm

DCC on the rise in Spain/Portugal
 
I’ve gotta say that the DCC situation in Spain and Portugal has gotten out of hand rapidly. Of my last twelve credit card transactions, only five times was it not offered. Three times it was offered and the vendor accepted my refusal. Twice the vendor simply handed me a credit card slip in dollars for signature, resulting in lengthy discussions in two different foreign languages before they were withdrawn. And two hotels simply took my written refusal, threw it in the trash after I had left, and unilaterally billed my card in dollars.

The first hotel only nicked me for about $5 and I decided to ignore it. The second, with its DCC upcharge of 7 percent, got me for $28. I have them dead to rights with photographs of my written refusal. I’ve contacted them and they graciously offer to refund my $28. I have disputed the entire transaction with MasterCard and requested that the hotel be prohibited from DCC transactions entirely.

The situation has become bad enough that such aggressive reactions become necessary IMHO.

percysmith Jan 15, 2015 7:56 pm


Originally Posted by MChevreul (Post 24175759)
I have disputed the entire transaction with MasterCard and requested that the hotel be prohibited from DCC transactions entirely.

Sorry to hear. We were only offered DCC only once during our five-day stay Barcelona and Madrid in 2013 (using HKD Visas and Mastercards throughout) but this information may be dated.

Let me know if Mastercard International responds to the ban request. I'm not expecting they will unfortunately.

cbn42 Jan 15, 2015 8:00 pm


Originally Posted by percysmith (Post 24175842)
Let me know if Mastercard International responds to the ban request. I'm not expecting they will unfortunately.

Mastercard generally refers you to your issuer. Forget about a ban, I'd be very impressed if they even sent them a warning letter.

percysmith Jan 15, 2015 8:49 pm

I assume because this is EU, no check box is given? The slip already has finalised DCC verbage?

Did you have an AE with you, and consider voiding the DCC slip and using an AE?

RTWRide Jan 15, 2015 10:17 pm

Even though DCC's may only be in the low single digit percentage of the bill, it could actually be a huge difference in a business' margins. I would not be surprised if this becomes more a norm rather than the exception.

I guess it's time to for me to apply an Amex with no FTF.

When using Amex to avoid getting charged the DCC, you do not really need to ask for another slip, right? You just give them your card and Amex processes the bill without the DCC?

Majuki Jan 15, 2015 10:27 pm


Originally Posted by RTWRide (Post 24176411)
Even though DCC's may only be in the low single digit percentage of the bill, it could actually be a huge difference in a business' margins. I would not be surprised if this becomes more a norm rather than the exception.

I guess it's time to for me to apply an Amex with no FTF.

When using Amex to avoid getting charged the DCC, you do not really need to ask for another slip, right? You just give them your card and Amex processes the bill without the DCC?

However, it depends on where the business is and in which industry. A restaurant in Macau is far more likely to ensnare people with DCC than an optometrist's office in rural Taiwan. I certainly as a business owner would not count on ancillary DCC revenue to make my bottom line.

The American Express network does not support DCC, so the merchant will bill you in the local currency always. With AmEx you never have to worry about DCC. Problems arise, however, because not all merchants take AmEx, and some Visa/MC cards have more lucrative rewards. There are also few AmEx products with 0% FTF, but things seem to be moving in that direction for more of their products. (The Delta cards are now 0% FTF.)

Majuki Jan 15, 2015 11:27 pm


Originally Posted by MChevreul (Post 24175759)
I’ve gotta say that the DCC situation in Spain and Portugal has gotten out of hand rapidly. Of my last twelve credit card transactions, only five times was it not offered. Three times it was offered and the vendor accepted my refusal. Twice the vendor simply handed me a credit card slip in dollars for signature, resulting in lengthy discussions in two different foreign languages before they were withdrawn. And two hotels simply took my written refusal, threw it in the trash after I had left, and unilaterally billed my card in dollars.

The first hotel only nicked me for about $5 and I decided to ignore it. The second, with its DCC upcharge of 7 percent, got me for $28. I have them dead to rights with photographs of my written refusal. I’ve contacted them and they graciously offer to refund my $28. I have disputed the entire transaction with MasterCard and requested that the hotel be prohibited from DCC transactions entirely.

The situation has become bad enough that such aggressive reactions become necessary IMHO.

Would you care to name and shame the hotels for our reference here? I'd like to see the receipt with the 7% DCC offer if you can redact personal information and are in a position to post it. That's just criminal and probably no improvement over cash exchange rates at airport bureaus de change. I witnessed a fellow FT member on this trip get scammed at nearly 6% at a souvenir shop near Parc Güell.

A protip for hotels - but I can't always guarantee that this method will work - is to use a DCC-free card like AmEx upon check-in for the preauthorization and then switch the card upon checkout. Just tell the receptionist that you want to charge the bill to a different card. I did this at Hotel Arts in Barcelona in February without issue, and I've been doing this at the Novotel in Taoyuan. My trip prior to that was in

I haven't been to Portugal, but in Spain every merchant is required to have hoja de reclamaciones sheets at the establishment. Sometimes they'll say they don't have them, but this is illegal. You are within your rights to call the police to make a sworn statement, and if you call their bluff they will definitely capitulate.

I always specify that I want euros in a place like Spain, knowing how awful the DCC situation is there. Of the 7 DCC transactions, 3 asked if you wanted euros or your card's currency? For the 2 arguments with the merchant, did you end up paying cash after voiding the sale or get them to rerun the transaction without DCC? Finally, I'm trying to understand the mechanics of the hotel's DCC. Was it integrated with the guest folio, or did you have to sign a thermal or carbon copy receipt upon checkout?

I'm happy that you're disputing the charge. Which card is this, and who is your issuer? Be sure to specify that it's a Reason Code 4846. How did you make a written refusal? Did you deface the credit card signature slip? There must have been something you signed for the charge.

zyxlsy Jan 15, 2015 11:40 pm


Originally Posted by percysmith (Post 24168453)
You mean they only pass on the 1% Visa/MC part of the Foreign Currency Conversion fee or do the PRC banks absorb that too?

Yes, the bank absorbs the 1%.

It's a game of timing, namely you are choosing getting hit by the crappy UnionPay rate, or having the good Visa/MC rate then later getting hit by the crappy bank rate...
If you can anticipate EX fluctuation you may get something out of it.

Usually this benefit applies to Platinum Cards and above with at least 1000 RMB annual fee. My wife's CCB Platinum has it, my ICBC Platinum does too.


Originally Posted by tmiw (Post 24167315)
Interesting, UnionPay actually recommends using DCC in the US? (http://www.unionpayintl.com/column/e...SA/index.shtml)


Originally Posted by AllieKat (Post 24168833)
No. It's the opposite. They're recommending you select RMB and NOT USD.


Originally Posted by percysmith (Post 24169078)
Err no. Literally read they are recommending dual-branded cardholders accept DCC!


http://www.unionpayintl.com/column/z...SA/index.shtml

"如使用双标识卡,持卡人在美国无法选择银联网络支付,如商户提供动态货币转换服务(DCC),选择人民币 支付不通过银联网络结算!"

I can't get my head around it though - are the Visa/MC portion of the dual-branded cards now allowed to be denominated in RMB? I thought this was not allowed?

Guys, please don't forget dual-currency cards issued in CHN usually has USD as the default currency of the "dual" channel. It is a native card when used in USA.

It's going to Europe which posses a challenge. But there are also EUR dual-currency cards and even multi-currency cards (not simply dual currency cards without 1% exchange fees).

It's pretty interesting here in China. Also the rewards programs are always bad and you can miss a lot of points by what they call MCC clone or the sort. IMO Chase Sapphire Preferred beats all the cards in China. Just remember the IHG "infinite" card issued by BOC in China gives you only 10000 points for sign-up and carries a 20000 RMB annual fee, whereas the IHG Chase MC has a USD 49 annual fee and usually gives you 80000 points for sign-up.

percysmith Jan 16, 2015 12:32 am


Originally Posted by zyxlsy (Post 24176674)
Yes, the bank absorbs the 1%.

Nice. Something HK banks don't do. But if reward programs are counted HK cards will kick their PRC counterparts all over the schoolyard.


Originally Posted by zyxlsy (Post 24176674)
Usually this benefit applies to Platinum Cards and above with at least 1000 RMB annual fee. My wife's CCB Platinum has it, my ICBC Platinum does too.

All right. I have to try and see the card type before I give advice to tourists then. Frankly I've not seen anyone use a PRC Plat card in anywhere with a queue, so I guess I can continue to say Unionpay.



Originally Posted by zyxlsy (Post 24176674)
Guys, please don't forget dual-currency cards issued in CHN usually has USD as the default currency of the "dual" channel. It is a native card when used in USA.

It's going to Europe which posses a challenge. But there are also EUR dual-currency cards and even multi-currency cards (not simply dual currency cards without 1% exchange fees).

So how does one "select RMB" per Unionpay's recommendation? Head still spinning.


Originally Posted by zyxlsy (Post 24176674)
It's pretty interesting here in China. Also the rewards programs are always bad and you can miss a lot of points by what they call MCC clone or the sort.

MCCs excluded from earning bonus points earn you mean.
Also a lot of merchants either miscode or "lease" a card terminal from a lower fee category merchant.

http://english.cmbchina.com/CreditCa...4-90cfd9dad556


The following consumption scenarios does not accumulate bonus points:

Code of merchant type
Merchant type

1520
General contractor – residence and office building

7013
property agent – estate agents

5271
Motorhome distributors

5511
Automobile and wagon distributor – selling and leasing new or used automobiles, providing repairs and other services, and selling spare parts.

5561
Caravan and recreational vehicle distributors

5598
Sledge sellers

5599
Distributors selling automobiles, aircraft, and agricultural vehicles

5013
Automobile and spare parts wholesalers

5021
Office and business furniture wholesalers

5039
Wholesalers of construction materials not included in other codes

5045
Computer and auxiliary device wholesalers

5046
Wholesalers of construction materials not included in other codes

5051
Metal product wholesalers and service providers

5065
Electric equipment and spare parts wholesalers

5072
Hardware tools and product wholesalers

5111
Stationery, office supplies, copy and writing paper wholesalers

5137
Wholesalers of uniforms and clothes for men, women, and children

5998
Other wholesalers

6012
Financial product and service providers

7299
Providers of private services not included in other codes

8062
Public hospitals

8211
Public primary and secondary schools

8220
Public universities and colleges

8398
Charitable and public service organizations

8399
Non-profit service providers

8651
Governmental authorities

9211
Legal expenses, including alimony and the maintenance of child/children

9222
Penalties

9223
Bail money

9311
Taxes

9399
Fees for governmental services such as social security and statutory services not included in other codes

9400
Charges by embassies and consulates

5541

5542
Petrol bills/ Gas station

4511
Air tickets/ airline purchase

4111
4121
4131
4784
Other transport fees

5722
Electric home appliances

4814

4899
Telecommunication services

5994
7523
9402
Public utility services

MChevreul Jan 16, 2015 10:52 pm


Originally Posted by Majuki (Post 24176639)
Would you care to name and shame the hotels for our reference here? I'd like to see the receipt with the 7% DCC offer if you can redact personal information and are in a position to post it. That's just criminal and probably no improvement over cash exchange rates at airport bureaus de change.

I haven't been to Portugal, but in Spain every merchant is required to have hoja de reclamaciones sheets at the establishment. Sometimes they'll say they don't have them, but this is illegal. You are within your rights to call the police to make a sworn statement, and if you call their bluff they will definitely capitulate.

I always specify that I want euros in a place like Spain, knowing how awful the DCC situation is there. Of the 7 DCC transactions, 3 asked if you wanted euros or your card's currency? For the 2 arguments with the merchant, did you end up paying cash after voiding the sale or get them to rerun the transaction without DCC? Finally, I'm trying to understand the mechanics of the hotel's DCC. Was it integrated with the guest folio, or did you have to sign a thermal or carbon copy receipt upon checkout?

I'm happy that you're disputing the charge. Which card is this, and who is your issuer? Be sure to specify that it's a Reason Code 4846. How did you make a written refusal? Did you deface the credit card signature slip? There must have been something you signed for the charge.

1) First hotel, Dublin Hilton, no mention of DCC at any time, handed me bill in Euros on departure and I signed slip in EUR, but was billed in USD anyway so they must have discarded the first slip and substituted another. Second hotel, a Spanish parador, as described below.

2) Of the seven DCC transactions, five asked, and three accepted my "no" without a problem. Two others ignored my "no" and attempted to bill with DCC, one successfully; two others never asked but simply did the DCC, one of which made it to my credit card bill. In the two cases where I was able to stop the attempted DCC, I made them redo the transaction and did not pay cash, but it was a big PITA.

3) I'm aware of the hoja de reclamaciones and would certainly have called for it had I known what was going on, but I didn't find out until I got my credit card bill.

4) The card is United Presidential Plus and the code is Other for grossly unsatisfactory product, I am challenging the entire bill on grounds of attempted theft, not on grounds of DCC.

5) The method of the scam should be seen in the three images I'm trying to append: at checkout, front desk prepares a base bill in EUR. I am asked whether I wish to pay in dollars, I say no. Out pops a DCC consent form; I check the EUR box and sign it. Attendant: "Can I put this all in an envelope for you?" Folds everything up and staples it and puts it an envelope. I never see or sign any credit card receipt. What she presents to me appears to be the base bill with the DCC form stapled to it, EUR selection plainly visible. In fact, she has slipped a completed credit card transaction with DCC, complete with the certification that I was offered a choice of currencies and chose USD, between the two invisibly. The commission (undisclosed) was about 7.7 percent (EUR/USD=.7477 vs. 8056 charged that day by my card on another transaction.)

I do have clear photos of everything but it is not obvious to me how to post them within a message; the "Insert Image" button seems to want a URL.

Majuki Jan 16, 2015 11:45 pm


Originally Posted by MChevreul (Post 24182623)
The method of the scam should be seen in the three images I'm trying to append: at checkout, front desk prepares a base bill in EUR. I am asked whether I wish to pay in dollars, I say no. Out pops a DCC consent form; I check the EUR box and sign it. Attendant: "Can I put this all in an envelope for you?" Folds everything up and staples it and puts it an envelope. I never see or sign any credit card receipt. What she presents to me appears to be the base bill with the DCC form stapled to it, EUR selection plainly visible. In fact, she has slipped a completed credit card transaction with DCC, complete with the certification that I was offered a choice of currencies and chose USD, between the two invisibly. The commission (undisclosed) was about 7.7 percent (EUR/USD=.7477 vs. 8056 charged that day by my card on another transaction.)

I do have clear photos of everything but it is not obvious to me how to post them within a message; the "Insert Image" button seems to want a URL.

You need to use a third party image hosting site. I typically use imgur.com. There is a BBCode link that you can copy and paste here. However, for the IMG URL, be sure to add a t before the file extension. For example, if the imgur filename is abcde.jpg then make sure the URL is abcdet.jpg. This will display the thumbnail sized image here on the forum, and people can click through to the full-size image.

I suppose this would be clear with the images, but:

1) The base bill is the hotel's standard folio (on something like A4 paper), not a credit card terminal receipt, right?
2) The DCC consent form/check boxes are also on the A4 size sheets?
3) You have the credit card terminal receipt with "no signature required" and DCC scam sandwiched between the two sheets?

You said this hotel graciously offered to refund the $28. Have you informed them what's up, and they're only acting sheepish since they got caught red-handed?

I've never had anything as dishonest as a merchant discarding a signed signature slip. I know there are some merchants - see our posts on Greyhound Cafe - which simply ignore the selection and the terminal defaults to DCC, but these are sure bets when you dispute the transaction.

Thanks for your detailed reply, and posting the photos would be helpful. A 7.7% rate is crazy, and it violates Visa/MC DCC policy if the rate is undisclosed.

zyxlsy Jan 17, 2015 12:08 am


Originally Posted by percysmith (Post 24176809)
All right. I have to try and see the card type before I give advice to tourists then. Frankly I've not seen anyone use a PRC Plat card in anywhere with a queue, so I guess I can continue to say Unionpay.

So how does one "select RMB" per Unionpay's recommendation? Head still spinning.

Using dual currency cards which don't charge the 1% and using its dual-currency channel means not having to input the pin. A little more convenient.

I think percysmith you must have dealt with employees from state-owned companies from the Mainland. Some of them are good but most of them and almost all of their leaders are idiots and really don't care about what they do or really have no ideas on that whatsoever.

There is no way to initiate a DCC on a CNY/USD card in USA without using some kind of terminals used in tax free shops where you can choose whatever currency you want from a screen, because it is a USD card anyway (my wife has been using hers in USA for a month and never seen DCC).

I think what UnionPay wants to do is 1) maybe helping the people that if they choose RMB (if possible) the bill would be in RMB from the beginning, easier to understand, and 2) let people be DCCed when using Visa/MC channel so they will spread the word and everybody be more inclined to use UnionPay channel whenever possible (evil laughter!!!) :D

But anyway it was conveyed in a very non-sense wording. That happens all the time in China, you just can't take what officials say seriously coz it's got all kinds of erroneous logic.

percysmith Jan 17, 2015 1:15 am


Originally Posted by zyxlsy (Post 24182785)
There is no way to initiate a DCC on a CNY/USD card in USA without using some kind of terminals used in tax free shops where you can choose whatever currency you want from a screen, because it is a USD card anyway (my wife has been using hers in USA for a month and never seen DCC).

A RMB charge done in HK or US over V/M (if possible) will still be translated to USD or whatever the second currency of the card is.

I think I kind of get what Unionpay is trying to say:

"如使用双标识卡,持卡人在美国无法选择银联网络支付,如商户提供动态货币转换服务(DCC),选 择人民币 支付不通过银联网络结算!"

The Unionpay translation is wonky. This is what they really mean I think:

"If you are using a dual-branded card in the US and merchant does not offer Unionpay charging,
selecting RMB will not result in Unionpay settlement!"

Meaning, even if some non-PRC duty free managed to charge RMB into the dual-branded Visas, the RMB will be charged into the USD account resulting in double translation.

bluechalk Jan 17, 2015 8:33 am

I'll be travelling to Israel soon with USD credit cards. I've read a lot of conflicting information about DCC there. Some people claim that you need to accept DCC to USD in hotels to avoid the VAT. Does anybody have general advice about Israel?

Majuki Jan 17, 2015 2:35 pm


Originally Posted by bluechalk (Post 24183916)
I'll be travelling to Israel soon with USD credit cards. I've read a lot of conflicting information about DCC there. Some people claim that you need to accept DCC to USD in hotels to avoid the VAT. Does anybody have general advice about Israel?

I've not visited Israel, so I can't comment directly. However, the collection of VAT seems to be based on proof of whether or not you're visiting as a tourist. I highly doubt you must accept DCC to get the VAT exemption. Does this exclude AmEx from the DCC exemption? I'm assuming that the hotels here aren't like the Maldives where they bill natively in USD and that the native currency is NIS.

rgAAFT Jan 17, 2015 6:49 pm

Sorry to interrupt

I posed this question in the Citi section, but nobody seems to know for sure,so I thought I'd ask here
Thanks for the help

Originally Posted by rgAAFT (Post 24185251)
I went on a trip to Canada recently and used my Citi AA MasterCard. One useful feature of Citi online, is that whenever you use the card oversees, you can see the foreign currency amount along side the converted USD in the full charge details, when you hit the little + icon in "account activity" (useful for detecting DCC scams) Anyway, I logged into my Citi online account to check on something else, but noticed something interesting with regard to my foreign charges

Most charges just say 22 Canadian dollars for example but a few like Alamo rental car says 300 CAD and has an "AN" annotation next to it ? Or, a fast-food joint next to YYC airport says 15 CAD , with an annotation of "EQ " next to it in the charge description.
Does anyone know what those annotations on some charges mean? (i asked customer service, but they all say their systems do not show the annotations and nobody has access to my exact Citi online account, except myself)
Any ideas?


percysmith Jan 17, 2015 7:21 pm


Originally Posted by Majuki (Post 24185477)
I've not visited Israel, so I can't comment directly. However, the collection of VAT seems to be based on proof of whether or not you're visiting as a tourist. I highly doubt you must accept DCC to get the VAT exemption. Does this exclude AmEx from the DCC exemption? I'm assuming that the hotels here aren't like the Maldives where they bill natively in USD and that the native currency is NIS.

I visited the page too. I second majuki's opinion.

Anyway in the event we are both wrong just bear in mind the Oanda rate is3.93 Shekel/USD and compare what the offered DCC amount is.

zyxlsy Jan 18, 2015 12:39 am


Originally Posted by percysmith (Post 24182894)
A RMB charge done in HK or US over V/M (if possible) will still be translated to USD or whatever the second currency of the card is.

I think I kind of get what Unionpay is trying to say:

"如使用双标识卡,持卡人在美国无法选择银联网络支付,如商户提供动态货币转换服务(DCC),选 择人民币 支付不通过银联网络结算!"

The Unionpay translation is wonky. This is what they really mean I think:

"If you are using a dual-branded card in the US and merchant does not offer Unionpay charging,
selecting RMB will not result in Unionpay settlement!"


Meaning, even if some non-PRC duty free managed to charge RMB into the dual-branded Visas, the RMB will be charged into the USD account resulting in double translation.

I think you've got it.

tmiw Jan 18, 2015 12:44 am


Originally Posted by zyxlsy (Post 24187337)
I think you've got it.

So Visa/MC will convert RMB to USD and back to RMB, thus triggering that 1% conversion fee each time?

zyxlsy Jan 18, 2015 9:48 am


Originally Posted by tmiw (Post 24187344)
So Visa/MC will convert RMB to USD and back to RMB, thus triggering that 1% conversion fee each time?

Exactly.

The process is:

1) since the dual-currency is USD by either Visa or MC, the DCCed transaction is converted from the DCCed amount in RMB to USD (loss 1, DCC; loss 2, Visa/MC conversion 1%);

2) when paying the debt, banks in China will convert the USD back to RMB using the Mainland's rates which is usually 0.5% worse (loss 3, unfair bank rate).

nacho Jan 19, 2015 3:19 am

Paypal is forcing DCC on ebay purchases
 
It didn't happen until about 2-3 months ago. When I ordered something from ebay US/Germany, I have an option to pay with my paypal account/CC (for US ebay purchases). When I paid with my PP account, I selected a credit card, but then it showed the amount in my home currency :mad: I couldn't do anything to change it. It used to be an option but it doesn't seem to be anymore.

Yesterday I placed an order on ebay.de, again, they tried to DCC me when I use my Swedish CC vs my German CC (fortunately I have one).

Anyone knows something about this?

TIA!

AllieKat Jan 19, 2015 3:37 am


Originally Posted by nacho (Post 24192916)
It didn't happen until about 2-3 months ago. When I ordered something from ebay US/Germany, I have an option to pay with my paypal account/CC (for US ebay purchases). When I paid with my PP account, I selected a credit card, but then it showed the amount in my home currency :mad: I couldn't do anything to change it. It used to be an option but it doesn't seem to be anymore.

Yesterday I placed an order on ebay.de, again, they tried to DCC me when I use my Swedish CC vs my German CC (fortunately I have one).

Anyone knows something about this?

TIA!

I find it amazing PayPal would flaunt the "active choice" rules... are you sure they haven't just hid it even harder to find?

nacho Jan 19, 2015 3:42 am

I checked my cards, they were all set at the 'right' option, i.e. let my bank covert the currency.

I placed the order last night at ebay.de - using the same card and they forced me to pay in my home currency with a very bad conversion rate.

AllieKat Jan 19, 2015 4:01 am


Originally Posted by nacho (Post 24192982)
I checked my cards, they were all set at the 'right' option, i.e. let my bank covert the currency.

I placed the order last night at ebay.de - using the same card and they forced me to pay in my home currency with a very bad conversion rate.

That alone won't do it, last time I used PayPal for a foreign transaction (years ago), I recall no less than three things were needed to avoid DCC. PayPal is brutal...

percysmith Jan 19, 2015 4:44 am

Is it truly that hard or does Paypal SG/AU operate differently?
 
(Using HKD Paypal Account for an Australian event to trigger DCC)

http://www.hongkongcard.com/webedito...4527_50819.jpg


(Press "Other Conversion Options")
http://www.hongkongcard.com/webedito...4555_54683.jpg

http://www.hongkongcard.com/webedito...4622_54333.jpg

http://www.hongkongcard.com/webedito...4835_35812.jpg

Scalp is 3.62% BTW.

http://usa.visa.com/personal/card-be...or-results.jsp


Exchange Rates

Currencies fluctuate every day. The rate shown is effective for transactions submitted to Visa on January 19, 2015, with a bank foreign transaction fee of 0%.

1 Australian Dollar = 6.403985 Hong Kong Dollar

tmiw Jan 19, 2015 11:44 am

PayPal US seems to let me use seller's currency with no issue as long as I choose a Visa/MC instead of letting it use my bank account.

http://i.imgur.com/PkImRAEt.png

AllieKat Jan 19, 2015 11:55 am

Ah, "other conversion options" - that's it. But you also have to select a credit card first. A couple times - they try hard to use your bank account and DCC that. God I hate PayPal...

nacho Jan 19, 2015 12:19 pm


Originally Posted by AllieKat (Post 24195325)
Ah, "other conversion options" - that's it. But you also have to select a credit card first. A couple times - they try hard to use your bank account and DCC that. God I hate PayPal...

I did and I tried to confirm - I hate paypal too - if I confirm my CC they won't refund it but put in into the paypal account, so they make sure that they can rob you one way or another.

percysmith Jan 20, 2015 2:38 am

AE to allow DCC (or is Amex HK brainless?)?
 
http://www.hongkongcard.com/forum/fo...p?id=13932&p=1 #2
https://www.americanexpress.com/hk/e...df/HKDA_EN.pdf page 7:


"Fees relating to Settling Foreign Currency Transaction in Hong Kong Dollars

Customers may sometimes be offered the option to settle foreign currency transactions in Hong Kong dollars at the point of sale overseas. Such option is a direct arrangement offered by the overseas merchants and not the card issuer. In such cases, customers are reminded to ask the merchants for the foreign currency exchange rates and the percentage of handling fees to be applied before the transactions are entered into since settling foreign currency transactions in Hong Kong dollars may involve a cost higher than the foreign currency transaction handling fee.

Effective from November 2014"
It's the exact same wording as other local banks' e.g. Bank of Communications HK Branch http://www.bankcomm.com.hk/mediafile...C_reminder.pdf

The glaring difference though is the other banks will either issue Visas or Mastercards or both, Amex HK issues AE cards only.

So why issue this notice?
Did AE really change their network, or is Amex HK being hopelessly clueless/brainless ("I sent it cos the regulator told me to"?)?



(I did ask the Amex HK agents where this may happen; the staff simply suggested "it might". Can go either way.)

reclusive46 Jan 20, 2015 2:57 am

I think they are referring to when a foreign merchant will allow you to be charged in more than one currency. I.e on planes etc.

percysmith Jan 20, 2015 2:59 am


Originally Posted by reclusive46 (Post 24199246)
I think they are referring to when a foreign merchant will allow you to be charged in more than one currency. I.e on planes etc.

I thought about Muti-Currency Processing akin to hotels.com and hotelclub.com allowing us to charge whatever currency we want.

But a fee is *never* applicable for Muti-Currency Processing.


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