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USA EMV cards: Availability, Q&A (Chip & PIN -or- Chip & Signature) [2012-2015]

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Old Sep 20, 2013, 11:40 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: philemer
Posts from 1/1/16 onward can be found here: http://www.flyertalk.com/forum/credit-card-programs/1739359-2016-onward-usa-emv-cards-availability-q-chip-pin-signature.html

EMV wikipost volunteers: kebosabi

What is EMV?
EMV is a defacto global standard of technology where there is a visible microchip on the front of the card. It looks like this:

Who issues them?
See Google Docs spreadsheet in Post #1

SFOAMS also has created a list of excellent webpage that shows US EMV cards in a more interactive interface

Another site, which lets you narrow the search for an EMV card by various parameters, is http://www.spotterswiki.com/emv/index.php.

Several credit unions issue some form of Chip-and-PIN credit cards or prepaid cards. Prepaid EMV cards however are not recommended due to junk fees. USAA (currently restricted to members of military) used to offer Chip-and-PIN cards, but as late has backtracked to Chip-and-Signature priority.

Hey that's a cool Google Docs list! I know others that aren't on that list. How can I help by adding them to the list?
My bad for not putting this into the wiki sooner. Right now, the Google Docs is locked out of editing and only in "read-only" view because there were instances in the past where people would just delete the rows not thinking that it affects others viewing the list.

If you promise not to delete any rows and input all the pertinent info (annual fee, rewards, FTF, etc.), I can provide you with edit access. Just shoot me a PM to kebosabi with your gmail address and I'll provide you edit access.

Thanks for helping out!


As of October 2014, no USA-based card issuer offers Chip-and-PIN priority cards except for BMO Harris (Diners Club) and UN Federal Credit Union. Other major USA-based banks such as BofA, Chase, Citi, as well as others issue Chip-and-Signature cards which may work at many automated kiosks. However, bear in mind the word may is used above is a context where there is no absolute certainty of success for certain environments such as automated kiosks due to different natures of offline and online transactions. It is highly recommended to read Post #3 which lists real life FTer examples on how Chip-and-Signature worked and did not work at various transaction environments.

Can I upgrade it right now?
If it's listed on that Google Docs spreadsheet or SFOAMS' Silk page, wouldn't hurt to call/twitter them for a free upgrade. If you get the response you don't like, hang up, try again.

What is the difference between Chip-and-Signature and Chip-and-PIN?
You insert the chipped card into the slot. The physical contact terminal will read the EMV chip and the terminal will automatically read the preferred cardholder verification methods (called CVM) for that card.

Chip-and-Signature means that the terminal will printout a receipt for you to sign. This is the most prevalent authentication for most US issued EMV cards. Chip-and-Signature helps in a way that it will get through to face-to-face merchant transactions where you and the merchant do not speak the same language.

Chip-and-PIN means that the terminal will prompt you to input a PIN for authentication. Some credit union issued credit cards will have this CVM as secondary if Chip-and-Signature cannot be done. Chip-and-PIN is the more prevalent method of authentication used outside the US, especially in transaction environments where no human interaction is needed (i.e. automated gas pumps, toll roads, train kiosks, etc.).

The Google Docs spreadsheet will list which CVM are used in the EMV cards listed. Some cards can only do Chip-and-Signature. Other cards can do both Chip-and-Signature and Chip-and-PIN. And others might have a third option called No CVM (no authentication needed) which is reserved for low value transactions.

One chip can hold a lot more data, therefore it is capable of doing multiple verification methods. That's one of the great things about EMV over the mag-stripe which can hold very little data.

I want to know for sure what my EMV chip does. Is there anyway I can test out my own EMV card to see what the CVM list is?
alexmt has written up a nice step-by-step procedure on Post #3615.

If most of the EMV cards in the US is the Chip-and-Signature type, doesn't that mean it's still useless abroad?
Depends if you see it as glass half empty or glass half full. See Post #3 for further details on how Chip-and-Signature has worked both successfully and unsuccessfully depending on the merchant transaction environment and use your best judgment whether which one is right for you.

Are there any places in the US that are accepting transactions via the EMV chip?
tmiw has created a dedicated Google maps webpage to show where EMV has been proven to work here: http://emvacceptedhere.com/ Per his Post #4240, feel free to add any places with active EMV terminals if you come across one.

As of 2014/05, the EMV terminals in most Walmarts and Sam's Clubs are being turned on. Hence, the best place to try them out would be your local Walmart or Sam's Club. For other merchants, it's slowly being phased in.

I hope people will post them in the Post your receipt of your 1st EMV based transaction in the US thread. cvarming has shown us an EMV transaction receipt from Brooklyn, NY in Post #2380. I myself had my first EMV based (Chip-and-Signature) transaction in two stores in the Los Angeles area, as shown in detail in Post #2705 (courtesy of WhatWhatTech for pointing these two stores out)

I don't want a chip in my card. I heard horror stories all over the media saying hackers can steal my credit card info from a mile away.
There are two types of chips. One is contactless and the other is contact. Cards can be either one or the other, or both.

In the Google Docs spreadsheet, the cards that are capable of contactless payments are listed seperately under the "RFID or NFC contactless chip" column. If it says yes, then that means it has the ability to do contactless payments. If it says no, it doesn't have that feature.

The one that the media has overhyped about hackers "stealing your information wirelessly" was the contactless type like this:

You are worried about this happening, right?

You don't have to worry. EMV is a chip standard that can have both contact and contactless interfaces. With the traditional contact interface, this means you actually have to physically insert the chip into a POS terminal for it to be authorized, like this:

With the contact interface, nothing is wireless. No data is sent out in a stand-alone contact type EMV chip. With the EMV contactless interface, data is sent wirelessly.

Furthermore, contactless chip cards are required to show a symbol (looks like Wi-Fi symbol) somewhere on the card that to denote it's capability as a contactless card. For example, here's an example of a Discover Card with contactless capability (in which Discover calls "Discover ZIP") showing the contactless symbol on the back of the card:

Don't believe everything that the media says. Besides, millions of people all over the world from London to Singapore, uses contactless payments daily in extremely crowded subways and mass transit with nary any problems. There are multiple layers of encrypted securities and keys that are needed to break the code.

Frankly, giving your physical card to a waiter/waitress who takes the card out of your view is much more susceptible to fraud than contactless payments.

Why should I care?
If you are an international traveler, you will want this because majority of the world has or in the process of converting to this payment format.


In fact, in 2012, even North Korea moved to the EMV format, leaving the US as one of the countries in the world that hasn't done so.

In addition, VISA, MC, AMEX, and Discover have all agreed to incentivize the USA shifting to EMV payments by 2015 by shifting liability for fraudulent transactions to merchants if they do not have EMV equipment and the cardholder has an EMV card. So if you travel internationally or would like to get one before the others, you might be interested in getting one.


BS! I had no problems using my card in [insert whereever country], [insert whatever point in time]
If you stick to the tourist path where they have lots of visitors from the US, you should have no problems using your mag-stripe only card in hotels and restaurants, at least for now. But as things can change as things go forward.

However, consider that once you start taking the off-beaten path, go to non-touristy places where they are not familiar with mag-stripes, rent a car and use toll roads, fill up gas, or try to buy train tickets you might end up into a trouble of the machine not recognizing your card because it lacks the chip. Furthermore, a lot of toll roads, gas pumps, and automated ticket machines lack any human assistance to help you when you need it the most.

But [insert credit card company] told me all merchants that display their logo must accept them! All I have to do is report them for violating their agreements, right?
There are several factors against this.

1. You can only speak English. The merchant representative, most likely a part-time clerk earning minimum wage, speaks in a different language, let's say French. If you have no French language skills, how are you going to get your point across? Are you going to whip out your cell phone at exorbitant int'l roaming charges and hope the customer service is going to translate it for you on the spot? Or maybe you might actually know French. But how about Swahili, Farsi, Balinese, or the multiple languages in mainland China?

2. Just like US, the rest of the world's businesses uses part-time minimum wage workers as cashiers to cut down on labor costs. Most of their SOP training manuals are written by MBA types to not to do anything they are not familiar with. Do not expect them to understand the intricate details of credit card mumbo jumbo. You don't expect Taco Bell employees to understand the minute details of Discover-JCB-Union Pay agreements, right? Same thing the other way around: be respectful as a guest in their country, prepare in advance in their ways, avoid being an "ugly American" stereotype.

3. You are a guest in their country. You are a minority. If 99.9% of their country's people and other tourists from around the world uses EMV, do you really think they are going to accomodate the 0.1% of American tourists who only have mag-stripes credit cards?

4. Again, you are a guest in their country. How would you, as an American standing in line, react if a Chinese tourist was clogging up the lines at a local Taco Bell because the clerk doesn't understand the Discover-Union Pay agreement and has trouble communicating between Mandarin spoken by the tourist and English spoken by the Taco Bell clerk? Same way the other way around. You do not want to clog up the lines for everyone. The less hassle, the better.

5. VISA and MC make tons of money from merchants in that country. Say SNCF French Rail. It's a billion dollar company in France. Do you think VISA is going to pull the plug of their relationship with SNCF because SNCF refuses to do mag-stripe processing at their unmanned train station kiosk? Of course not. Be realistic.

6. And lastly, if you're up against an unstaffed toll kiosk, gas pump or train ticket machine, are you going to yell curses at the machine?

But I want my credit card to be able to be used in the US too!
No worries. They have not gotten rid of the mag-stripe on the back of the card for backward compatibility reasons, just like we still have embossed numbers on our cards for backwards compatibility to using those old carbon copy imprinters.

[insert own Hyatt card image front and back together with red arrows pointing to all the backward compatibility features]

You use the chip on the front of the card abroad (for now), and the mag-stripe just like any other card for the US. Basically, you're increasing your credit card's acceptance rate by getting a card that both via the chip and the mag-stripe. You're getting a better deal for free.

And when 2015 comes along and US switches to EMV, you'll be way ahead of everyone else too!


So why did the rest of the world and the US moved/moving toward EMV?
Primarily, due to fraud concerns. You see, the mag-stripe has been with us since the 1950s. It may have been the most high tech thing back in the day, but with the technology that is available today, any shmo can pick up a $100 USB magnetic card skimming device off of eBay and get your credit card info.

And unlike skimming off contactless cards which actually need the person to have l33t programming skills, skimming off a magnetic stripe has become so ubiquitous that nary a day goes about skimming fraud going on somewhere in America, from gas pumps, Michael's stores (2011), Target breaches (2013), restaurant waiters/waitresses, to even McDonald's drive thrus.

https://www.google.com/search?q=skimming+fraud

These type of fraud used to be prevalent in Europe. But once they started switching over to EMV starting over 2 decades ago, this type of fraud went elsewhere. It went over to Asia, Canada and Mexico, Latin America, etc. etc. until they too began implementing EMV to combat skimming fraud. The US is practically the only country left that hasn't done so, therefore all the fraud that used to take place elsewhere is now happening here.


But EMV is old and it's not fool proof. Shouldn't we just skip over it and do something new instead?
Yes, EMV is old. It was developed in the 1990s and its smart card payment predecessor was first introduced in France. But as of today, it has become the defacto global standard of payments.

But then, what else is there? There is no other de facto global standard of payments alternative. For example, if we decide to skip over it and do something new, hypothetically like DNA matching technology, it still means US int'l travelers will continue to have problems abroad with useless plastic acceptance because no other country is using this DNA matching technology except the US.

Besides, nothing is fool proof. You can say that the bank vault isn't fool proof because you can crack it open if enough C4 is used. But your average low-life scumbag isn't likely to get military grade C4 easily either. But the bank vault does make it harder to get the bank's money over say a petty cash box. That's the point here. EMV is akin to a security tight bank vault, the old mag-stripe is akin to a petty cash box lying around inside the drawer.


I'm a business owner and I don't think EMV is going to take off. I'm not going to spend extra hundreds of dollars to upgrade my credit card machine. Convince me other wise why I should.
I can understand the added extra cost to your business once this switchover takes place. But before even saying that, look at your existing POS terminal. Does it have a slot somewhere to insert a card?

Most likely, if you had replaced your POS terminal within the past five years, you already have an EMV capable terminal. EMV is basically just not turned on yet from the processor and acquirer side.

If you have an EMV capable terminal, then a best bet would be to contact your acquirer to have the EMV feature turned on. You did your end of the deal already by having an EMV capable terminal, it is now the acquirers' responsibility to turn it on in accordance to the EMV switchover mandate.

And if you don't, you are going to replace your POS terminal anyway from common wear and tear. It isn't a hard switch-over. You can continue to use your POS terminal until it dies out because EMV cardholders will still have the mag-stripe on the back. And by the time your non-EMV capable POS terminal is up for replacement the market will be full with these newer POS terminals that can accept the mag-stripe, EMV, as well as contactless payments.

In addition, you may also want to check with your acquirer or processor about EMV capable terminals. Some of them are willing to replace your terminal for free in preparation for the US EMV switchover. Call and ask for details.


But what's in it for me? I'm the one that has to pay for the upgrade.
All the major card networks have given incentives for merchants for the upcoming EMV switchover.

If 75% or more of your credit card transactions are done on an EMV contact and contactless terminal, they are going to waive your annual PCI-DSS fees, which usually costs you around $5.00-$19.95/month per terminal. The overall long term cost savings of those compliance fees will be larger than the cost of an one time upgrade for the terminal.

The downside is that once EMV switchover happens and if you do not have a POS terminal that is able to accept EMV, the fraud liability shifts over to the merchant.

I own several fast food franchises. If I upgrade my POS terminals at all of my restaurants, it's going to cost me thousands, if not millions. I don't think anyone is going to use a fake credit card to buy $5 burgers. And if they do, wouldn't it be cheaper for me to eat the fraud cost?
Remember also that fraud isn't just committed by dishonest customers using fraudulent cards. Fraud can also happen with dishonest employees skimming off credit card data from the mag-stripe as in the case of a teenage McDonald's drive thru employee skimming off $13,000 of customers' credit cards in Olympia, WA. Consider the public relations fall out that your business may have if this happens (i.e. the big Target breach of 2013, where someone used a mag stripe card to load malware INTO Target's system). Is it worth risking to take such a huge PR disaster?
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USA EMV cards: Availability, Q&A (Chip & PIN -or- Chip & Signature) [2012-2015]

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Old Oct 28, 2012, 10:36 pm
  #541  
 
Join Date: Oct 2012
Posts: 42
Originally Posted by soitgoes
No.


I don't really see the point.


No. They can be used to book AA flights at about 1.2 cents per point, however.

Thanks - For a second I was under the impression that there was a sign-up bonus....I looked at the webpage again and it seems my imagination may have made up this idea.
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Old Oct 29, 2012, 12:01 am
  #542  
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Originally Posted by 500dor
Thanks - For a second I was under the impression that there was a sign-up bonus....I looked at the webpage again and it seems my imagination may have made up this idea.
There's a small one, but not enough to make me think two separate accounts is worth it. http://joinsdfcu.org
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Old Oct 29, 2012, 12:26 pm
  #543  
 
Join Date: Feb 2001
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A report from London, where we are living for 3 months.

Prior to our departure from the US, I first tried to get the State Dept FCU chip & pin card, but gave up due to the hassle involved. (See my previous post about that.)

I then requested the chipped version of my Citi AA card, and received it, but realized there was a 3% Forex fee on it, so that wasn't going to work.

I applied for, and received, the Chase BA chip-and-signature VISA, with 0% Forex. We planned to use that exclusively for day-to-day expenses here.

Within 3 days we had discarded that idea. Although we're living just a couple of blocks from a major tourist attraction, we quickly found that it was a total pain in the neck to use a chip-and-signature card to buy ordinary items.

For example, there are dozens of take-away restaurants nearby, where we like to pop in and grab some lunch. Lines get long during the lunch hour and they are processing orders as fast as possible. You get your stuff, take it to the counter, stick in your card... and everything goes to hell. The worker at the till impatiently shoves the machine toward you, expecting you to put in a PIN. You say, "sorry, I have to sign," and they look at you like you have two heads. Then they have to rummage around looking for a pen, which half the time they can't find. (We took to carrying our own pen.)

Plus the machine tells them to confirm your signature against the signature on the card, so you then have to hand over the card so they can do that. Yes, it "only" takes an extra few minutes for this process, but in the meantime everyone in the shop hates you for holding everything up.

Try going to Tesco to buy groceries. Much of the time all of the tills are self-checkout, with only one harried person handling any problems. Well, when you insert your chip-and-signature card, guess what? You become a problem. The checkout process comes to a screeching halt and that person has to come over and confirm your signature matches the card. So you have to wait until they're free and wave them over. And since kitchen storage and fridges tend to be smaller here, you'll be going to the market at least every other day, and dealing with this every.single.time.

It gets worse. My husband just took some laundry and dry-cleaning to a shop one street over. They have a sign prominently posted, stating that they WILL NOT TAKE any credit or debit card that doesn't require a PIN. They also don't take checks (er, cheques). You would have to pay them in cash if you have a swipe or chip-and-signature card. (Don't believe me? Check out the photo on his blog.)

In short, we were having some kind of hassle at every restaurant meal, every single shopping transaction... ugh. It is much worse than even 6 months ago, which is the last time we were here. And we're noticing it even in the more tourist-y areas now. The younger staff have just never SEEN a non-PIN credit card.

After 3 days we were fed up. We went to Lloyd's TSB and opened an offshore account. They wouldn't give us a credit card with that account, but we were able to get chip-and-PIN debit cards. It took an hour in the bank branch, on the phone with a call center (the branch was helpful but not equipped to set up this type of account). It was about a week before we had the cards and the PINs, and got the money moved from a US account by international wire transfer, etc. Minimum balance of £2500 must be in account to avoid a monthly fee of £20. So this is definitely not a solution for the casual tourist to Europe.

However, if you're a regular visitor, it's worth considering something similar. Possibly other UK banks have lower balance requirements or easier set-up of offshore accounts -- we picked Lloyd's pretty much at random because there's a branch very close to our flat. (Side note: the young bank officer who was helping us in the branch was totally shocked to learn that American credit cards still rely on signatures. "But that's completely insecure!" he said. He kept shaking his head in disbelief.)

In any case, having the chip-and-PIN cards has made our lives infinitely easier here. This problem is only going to get worse. American banks better wake up and start issuing true chip-and-PIN cards ASAP!

Meanwhile, if you will be here for very long at all, and you have a swipe card or a chip-and-signature card, bring an ATM card and be prepared to withdraw and carry cash for small transactions.
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Old Oct 29, 2012, 12:41 pm
  #544  
 
Join Date: Oct 2012
Posts: 19
I just applied for the citi diamond preferred because it was on the list for the emv cards. Now that am approved I was looking at the card online along with the benefits and it doesn't show anything about having a chip. I assumed there would be an option in the application process that would allow me to select the chip. Has anybody had any experience with this?
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Old Oct 29, 2012, 12:42 pm
  #545  
 
Join Date: Jul 2007
Posts: 1,762
Originally Posted by free101girl
A report from London, where we are living for 3 months.

Prior to our departure from the US, I first tried to get the State Dept FCU chip & pin card, but gave up due to the hassle involved. (See my previous post about that.)

I then requested the chipped version of my Citi AA card, and received it, but realized there was a 3% Forex fee on it, so that wasn't going to work.

I applied for, and received, the Chase BA chip-and-signature VISA, with 0% Forex. We planned to use that exclusively for day-to-day expenses here.

Within 3 days we had discarded that idea. Although we're living just a couple of blocks from a major tourist attraction, we quickly found that it was a total pain in the neck to use a chip-and-signature card to buy ordinary items.

For example, there are dozens of take-away restaurants nearby, where we like to pop in and grab some lunch. Lines get long during the lunch hour and they are processing orders as fast as possible. You get your stuff, take it to the counter, stick in your card... and everything goes to hell. The worker at the till impatiently shoves the machine toward you, expecting you to put in a PIN. You say, "sorry, I have to sign," and they look at you like you have two heads. Then they have to rummage around looking for a pen, which half the time they can't find. (We took to carrying our own pen.)

Plus the machine tells them to confirm your signature against the signature on the card, so you then have to hand over the card so they can do that. Yes, it "only" takes an extra few minutes for this process, but in the meantime everyone in the shop hates you for holding everything up.

Try going to Tesco to buy groceries. Much of the time all of the tills are self-checkout, with only one harried person handling any problems. Well, when you insert your chip-and-signature card, guess what? You become a problem. The checkout process comes to a screeching halt and that person has to come over and confirm your signature matches the card. So you have to wait until they're free and wave them over. And since kitchen storage and fridges tend to be smaller here, you'll be going to the market at least every other day, and dealing with this every.single.time.

It gets worse. My husband just took some laundry and dry-cleaning to a shop one street over. They have a sign prominently posted, stating that they WILL NOT TAKE any credit or debit card that doesn't require a PIN. They also don't take checks (er, cheques). You would have to pay them in cash if you have a swipe or chip-and-signature card. (Don't believe me? Check out the photo on his blog.)

In short, we were having some kind of hassle at every restaurant meal, every single shopping transaction... ugh. It is much worse than even 6 months ago, which is the last time we were here. And we're noticing it even in the more tourist-y areas now. The younger staff have just never SEEN a non-PIN credit card.

After 3 days we were fed up. We went to Lloyd's TSB and opened an offshore account. They wouldn't give us a credit card with that account, but we were able to get chip-and-PIN debit cards. It took an hour in the bank branch, on the phone with a call center (the branch was helpful but not equipped to set up this type of account). It was about a week before we had the cards and the PINs, and got the money moved from a US account by international wire transfer, etc. Minimum balance of £2500 must be in account to avoid a monthly fee of £20. So this is definitely not a solution for the casual tourist to Europe.

However, if you're a regular visitor, it's worth considering something similar. Possibly other UK banks have lower balance requirements or easier set-up of offshore accounts -- we picked Lloyd's pretty much at random because there's a branch very close to our flat. (Side note: the young bank officer who was helping us in the branch was totally shocked to learn that American credit cards still rely on signatures. "But that's completely insecure!" he said. He kept shaking his head in disbelief.)

In any case, having the chip-and-PIN cards has made our lives infinitely easier here. This problem is only going to get worse. American banks better wake up and start issuing true chip-and-PIN cards ASAP!

Meanwhile, if you will be here for very long at all, and you have a swipe card or a chip-and-signature card, bring an ATM card and be prepared to withdraw and carry cash for small transactions.
I'm not questioning your analysis but I've had no problems whatsoever using either a chip and signature or magnetic strip card all over London including pret a manger and tesco (although I did run into a problem at a self service kiosk at a Tesco's I used and had to wait for assistance). I don't question that there will be problems in the future and I do agree chip and signature is not all that much an improvement over magnetic strip at least in the UK.
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Old Oct 29, 2012, 1:05 pm
  #546  
mia
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Originally Posted by free101girl
In short, we were having some kind of hassle at every restaurant meal, every single shopping transaction... ugh.
This is absolutely not my experience. We encounter resistance to USA-issued cards in London about one transaction per stay. It's been simpler since switching from swipe to Chip & Signature because we no longer need to explain anything to the assistant. We just wait until the terminal prints the receipt.

We do have a UK-issued Chip & PIN VISA debit card which I have used a grand total of three times.
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Old Oct 29, 2012, 2:29 pm
  #547  
 
Join Date: Jul 2006
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Originally Posted by mia
It's been simpler since switching from swipe to Chip & Signature because we no longer need to explain anything to the assistant.
This part is the biggest deal for me since I go to places where English may not be widely used.

Trying to convey the "you have to take it, no I don't" charade in different languages is just a hassle more than convenience.

It's much simpler to just show a card that has a chip so that the person doing it knows what to do without any explanation. If they are not familiar with Chip & Sign, they can at least read (or listen) to the instruction commands on the POS in their language.
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Old Oct 29, 2012, 4:45 pm
  #548  
 
Join Date: Oct 2012
Posts: 32
Just got my TY Premier Card with EMV chip, but they did not provide a PIN or nay instructions on how to get it. Anyone know if this card needs a PIN or not and if it does how do I get it? Thanks
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Old Oct 29, 2012, 4:51 pm
  #549  
 
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Originally Posted by darth
Just got my TY Premier Card with EMV chip, but they did not provide a PIN or nay instructions on how to get it. Anyone know if this card needs a PIN or not and if it does how do I get it? Thanks
TY Premier Card is a Chip-and-Signature card. There is no PIN hard-coded onto it for offline transactions.

However you can have a PIN assigned to it where online transactions may work. This would be the same PIN that you would use when doing cash advances from an ATM. It usually comes in a separate mail.
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Old Oct 29, 2012, 4:53 pm
  #550  
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Recently got a Citi MC and it came with a little card that you're suppose to attach to a cell phone.

It must contain an RFID or something? It's the MC PayPass system and I see terminals at Peete's Coffee and Whole Foods.

I didn't attach to my iPhone. Instead, I keep it in my wallet and it registers if I touch my wallet to the terminal, which supports other types of credit cards and Google Wallet, at least according to the logos on the Terminal.

So retailers are willing to put in these terminals but not true EMV terminals with PIN input?

Seems like we'll be stuck with Chip and Signature for awhile.
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Old Oct 29, 2012, 4:57 pm
  #551  
 
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Originally Posted by wco81
So retailers are willing to put in these terminals but not true EMV terminals with PIN input?
Those RFID/NFC terminals have been installed for a quite a while now. Retailers were given real incentives from the acquirers (some even gave away terminals for free) to install them a few years ago in hopes that VISA payWave, MC PayPass, and AMEX ExpressPay would catch on. It never did as they hoped to.

If it's free, merchants will do it because there's no cost to them.

If merchants are told that they have to pony up the cost of installing new terminals with an invisible incentive like "if you have 75% or more of your customers do it by the chip, you can save money in annual fees," most will take a "wait and see" approach.

OTOH, Wal-Mart, BestBuy, Target, or Home Depot who have long been supporters of moving to EMV, would likely have already taken the initiative by now.

zowwie reported that a self-service checkout terminal at a Wal-mart in Phoenix, AZ has now started to show ICC CARD DETECTED INSERT CARD when trying to swipe a card that has a chip.


Seems like we'll be stuck with Chip and Signature for awhile.
It's not a flick-of-a-light-switch solution, much like not everyone upgrades to a new iPhone5 or upgrades to Windows 8 as soon it is released. For many, the current methodology is fine (unless they see something that it's not) as it is especially if you're like "Joe's Bicycle Store" or "Luigi's Pizza."

Last edited by kebosabi; Oct 29, 2012 at 5:09 pm
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Old Oct 29, 2012, 5:04 pm
  #552  
 
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Any reviews of the new Marriott chip n sig? Mine was waiting for me when I got home but unfortunately I'm on the bench internationally for about another 3 weeks.
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Old Oct 29, 2012, 5:07 pm
  #553  
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I would think potentially NFC has a better future than EMV/Chip PIN.

That way the credit card issuers don't have to deal with both the POS infrastructure and issuing EMV cards.

With NFC, they just work with companies like Google to expand the POS infrastructure.
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Old Oct 29, 2012, 5:14 pm
  #554  
 
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Originally Posted by wco81
I would think potentially NFC has a better future than EMV/Chip PIN.

That way the credit card issuers don't have to deal with both the POS infrastructure and issuing EMV cards.

With NFC, they just work with companies like Google to expand the POS infrastructure.
Doubt it. Most Americans are skeptical of wireless chip technology as "tracking us everywhere we go" and "a criminal can steal my credit card info from 100 yards away." One of the reasons why payWave, PayPass, and ExpressPay never really caught on stateside.

This gets more worse from misguided from misinformed journalists and so-called experts who have no idea on the subject matter or what they are talking about and giving advice to people.

http://www.masslive.com/talk/index.s...ng_credit.html
http://www.csdecisions.com/2012/10/2...spiring-fraud/
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Old Oct 29, 2012, 5:26 pm
  #555  
 
Join Date: Oct 2012
Posts: 42
Originally Posted by darth
I recently requested a chip card from citi to replace my vanilla premier card, and they ended up sending me a vanilla card again - even though I selected the option to get the chip card. Anyone else know if citi is actually sending out chip cards or their mention of it on their site is bogus.
Darth - I know it's only been a week but have you gotten traction on trying to get citi to send you a chipped card? I posted earlier that I tried to get the chip on my wife's Citi AA Platinum Select MC but the CSR agent (KY, USA) said it wasn't available for her card. I read upthread that that people with the same card were able to get this months ago. I'm not sure what's going on - my wife and I are abroad half the year so there loads of plane tix purchases, though not many int'l transactions (and why should there be - this isn't a FOREX free card). The CSR agent said that citi was automatically rolling out chipped versions for some cards but mentioned hers wasn't one of them. He clearly doesn't read FT since others' experience proves the contrary. And it makes no sense that she can't request one, esp. since the citi AA card is targeted to travelers. It makes more sense to give it to the airline branded cards than the dividend card holders.
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