I still can't access 2/5 upcoming flights. All were paid/booked on co.com, when I was signed into my OnePass account. I emailed CO over 24 hours ago, and still haven't recieved a reply. I'm going to start calling soon. I just don't have the patience/time right now to deal with it.

I stopped trying to call after I realized it was futile. My wife's friend gave it the college try again yesterday and spent 45 minutes on the phone to no avail.

Now you will see one annoyed MBM3 tomorrow evening if I am unable to check my wife in online and grab preferred seating....

I finally recieved a reply from co.com.

"The inability to view your itinerary has been submitted to our Web Product Team for further research."

There was a number to call if I need further assistance, but I'm assuming its the same number as contacting Electronic Support Services. If anyone wants to try the number I have from the email, PM me and I'll gladly send it your way- not sure if it will help, but I'll pass it along.

I'm able to view the reciept now, so for now I'm happy. I hope it gets resolved before the flight day becomes closer.

According to CO Insider, the new release of the website contains fixes for 12 known bugs that cause this problem. That release is scheduled for May 16, I think he said. The ESD seemed equally clueless to me on the matter as it did for you apparently. CO Insider said that not being able to view reservations is one of the top call drivers to the ESD. It's amazing that the ESD therefore is not more conversant with the issue.

This is my problem at the moment. Got off the phone with Continental 30 minutes ago... agent said she couldn't do anything about it, and this is happening because I am waitlisted for a BF upgrade. So I came to FF, did a search on this topic, and here I am. I hope they resolve this problem soon as it makes me very nervous not to be able to view/change my seat assignments online.

Problem
 

I too am a victim of this bug. An update earlier this year allowed me to view a reservation with a waitlisted segment that I was previously unable to view ...but now, I can't view it anymore. :(

OLCI - printing multi-pax BP
 

Today I had a chance to use new OLCI.

Besides new email option and segment (?) selection, I noticed another change on bording pass screen when I checked in 2 pax.
It used to display each pax' BP on separate screen, one BP/page.
Today it displayed 2 pax on the same screen, with "Page Break" line in between, so I thought it will send a "new page" or "page feed" code to the printer.

However, when I printed the page, it didn't feed a new paper - printed second BP right below the first BP. As a result, second BP was split into 2 pages.
I had to print BPs again on the same screen by selectig screen separately for each BP.

This could be just because of my PC and printer setting, but I want CO to verify the situation if they can reproduce the problem.

Also, I tried to reprint bording pass while I was editting this post, but I found that function (reprint boading pass) is gone now.
I logged in my account and viewed my reservation, but "Check in" option disappeared. (This change might be as designed, to prevent multiple BPs printed outside airport.)

After an email to CO web support (via the web form) and 1.5 business days of waiting, I got a reply saying the reservation had been fixed; the reservation can now be viewed.

Re post #89, I'm now fixed. Called up and she couldn't solve it despite trying to "re-ticket". Said she'd have to escalate and try it again later. Gave it 3 days, no change. Submitted written message via the web form. No response but less than 24 hours later it's working again. :confused:

[Edit: Got email from CO a couple hrs later saying "fixed". No explanation.]

OLCI not working for me today (5/6/07).

Itinerary not viewable - more info perhaps
 

Today, I found a future PNR unviewable - and the destination in the name changed. Called co.com. Turns out a minor schedule change on one partner leg (first segment of the return) resulted in every segment being, "out of sync." The CSR had to, "manually resync" each leg (6 total). I was able to view the PNR after she synched the changed segment.

This is the 8th day of being unable to view my reservations, both ticketed and on hold. I hate the thought of having to wait until the 16th to see them, especially since I have about 8 more reservations that I need to make. I see no point in making reservations that I won't be able to see.

I see no point in making reservations that I won't be able to fly, but not being able to see them is not a deal breaker for me. Do you check in on them hourly to make sure that they're OK? I can see no OLCI as being frustrating, but I can't see changing my flying/travel habits because there are issues viewing some reservations. Just a thought.

I may have to change the flight due to changing conditions at my various offices. I also like to do a fare compare after I have a reservation on hold before I actually have to ticket. This is all so much easier when you actually have access to your reservations.

For my travel this weekend I had to go through the same ritual, with 0 email explanation.

By the time they fixed it though (email from WWW desk) I had already checked in the day before via the Continental Home page where you manually insert your confirmation #.