When I enter the CO Travel Club 5% off code into the "promotional offers" field and attempt to price an itinerary, I get an error message that instructs me to use a valid promotion code. I have to open the Travel Club email, click on the "book now" link, enter my itinerary, and sign into my account in order to make the itinerary price with the discount.

I think Series 14 Awards are missing from the online chart.

Told by co.com tech support that a big update is being run at 11pm on 4/14/07 and will run for 2-3 hours. This update should fix 120 or so issues - many reported here.

Same-day turns, "no fare found" (nearby dates)
 

Alternative date/fare display lacks same-day turns.

eg: ewr-ord - one might be planning a one-day business trip which could be on one of several days, based on the cost. All same-day turns show, "no fare found."

Changes flights - broken after taking outbound flight
 

Visiting the "change flights" page after completing at least one leg (I assume), one is presented with the option of changing the already-taken flight. Also, if you choose only an unflown segment, you get an error - sometimes when proceeding to search for a replacement flight segment, sometimes when selecting a flight segment. I believe that whether you're searching on the day of one of the original flight segments makes the difference, but I'm not sure.

I know I am sarcastic...but it will fix 120 issues and open up how many more...:)

Thanks for the heads up...I will book all of my travel before 4/14.

Hmmm.... or perhaps look for some opportunities on 4/14?

Did 4/14 come early as in today?

New problem...I am at a starbucks in the middle of transit trying to change a flight itinerary I started 2 days ago (CLE-ORD, MDW-CLE). I went to CO.com and selected "change flights" from my account.

I then got a screen I have not seen before...it asks me What my Fare Preference is for the change (lowest most restrictions, lowest refundable, or Full fare), the radio button for lowest is selected by default. Hitting the search button then it replies to me with the same screen and an error message "Please select at least one segment for the exchange". No segments are shown, just the 3 radio buttons listed above?

Seat Assignments don't stick/can't be made... if intervening partner flight...
 

Or maybe it was something else... but I had an itinerary disappear for a while today (there was a minor schedule change, same flight #'s). Once back, all the seat assignments on flights after a partner flight were gone. When I tried to reinstate them, they would not stick. co.com support was able to get them to stick (after getting the itinerary back).

Also, when I first went in, all 4 seats (4 people on pnr) were gold (none deep blue), and one seat was different than shown in the itinerary. When I put it back it said the seat was already assigned, and everything switched to dark blue. The CSR (I was still on at this point) said that that pax was actually in the correct seat, which was why it said the seat was already taken).

Was today the new release of co.com?

I just had a reservation ticketed for London next week. Added myself to the waitlist for the upgrade and was able to pull up the res. Now I go back to co.com and can't pull it up at all. I called the support desk and they said it's a known issue, but my sending me a receipt it should fix it. They sent me a receipt, and still nothing.

Kind of annoying.

non-functional online UG system
 

A link at the top of my CO itinerary says "upgrade reservation using miles." I click on the link, and it shows two out of four segments listed as "upgrade available" and have a box to check if you want to upgrade that segment. But I can't get past this screen, no matter what combinations of the two boxes I check (i.e. only first segment, only last segment, both first and last segment). The website acts like it's processing the information but then just returns to the same page.

A multi-segment itinerary that has been booked and ticketed - I cannot access my information. It says "we cannot retreive the latest information for this itenerary." CSR's say that my ticket is there, but it just isn't showing up online.

Seatmap shows premium seats as white colored
 

Checking in online last night the seat map showed my seat, but the premium seats (exit rows on the ERJ) showed empty seats as white colored instead of the premium colored blue seats. I selected one without issue.

There are no premium seats for OLCI. Everything opens at the 24 hour mark.

Searching for reward and purchased tickets from SAN to GLA on March 7, 2008 returning on the 15th. Any combination of dates in March gives following response:
Continental or its partners serve these cities but do not publish schedules or fares between them. It may be possible to construct an itinerary using two separate fares by calling 1-800-300-1547.
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