CO split my itin into 2
Aug 7, 2006 | 12:30 pm
#1
Original Poster
Join Date: Dec 2005
Programs: Hilton Diamond, JetBlue Mosaic
Posts: 517
CO split my itin into 2
Currently on a trip to Europe, through EWR-DUB, and trying to check my return flight. My confirmation number doesn't work with my name, only my girlfriend's. I call them up.. they split us into two seperate itineraries, so now I can't move her into preferred seating / etc.
I know they can't put them together, and I know WHEN they split them - we flew on an earlier flight from home-EWR due to weather concerns of our original flight - so we both went standby on the earlier flight. WHY did they split it into two?
I know they can't put them together, and I know WHEN they split them - we flew on an earlier flight from home-EWR due to weather concerns of our original flight - so we both went standby on the earlier flight. WHY did they split it into two?
Aug 7, 2006 | 12:46 pm
#2
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Join Date: Apr 2006
Location: Los Angeles, California
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Originally Posted by myk
Currently on a trip to Europe, through EWR-DUB, and trying to check my return flight. My confirmation number doesn't work with my name, only my girlfriend's. I call them up.. they split us into two seperate itineraries, so now I can't move her into preferred seating / etc.
I know they can't put them together, and I know WHEN they split them - we flew on an earlier flight from home-EWR due to weather concerns of our original flight - so we both went standby on the earlier flight. WHY did they split it into two?
I know they can't put them together, and I know WHEN they split them - we flew on an earlier flight from home-EWR due to weather concerns of our original flight - so we both went standby on the earlier flight. WHY did they split it into two?
Aug 7, 2006 | 12:59 pm
#3
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Join Date: Jan 2001
Location: ORD / DUB / LHR
Programs: UA 1K MM; BA Silver; Marriott Plat
Posts: 8,240
Originally Posted by ContinentalFan
I would be surprised if they were split into two separate itineraries unless a request was made to do so. It's my understanding that, even with Plat status, you don't get preferential seating for another passenger. NW affords this benefit; CO does not. You could try calling and see what the CSR does, but it's at the discretion of the person with whom you speak. Otherwise, you'll have to make the request at the airport.
Aug 7, 2006 | 1:02 pm
#4
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Originally Posted by star_world
I don't believe you're right here - I've reserved bulkhead / exit row seats many times for me and a non-elite passenger travelling with me on the same PNR - never had any issues at all.
You're reiterating what I said.
You have to ask. It's not automatic. The answer could be no.
Aug 7, 2006 | 1:03 pm
#5
A FlyerTalk Posting Legend
Join Date: Apr 2001
Location: PSM
Posts: 69,232
You can absolutely get someone else elite seating, even if they are not on the same PNR. All you need to do is call and ask.
As for why you were split, my guess is that your flying standby had them put each of you on your own so they could process it.
S.
As for why you were split, my guess is that your flying standby had them put each of you on your own so they could process it.
S.
Aug 7, 2006 | 1:24 pm
#6
Join Date: Jul 2004
Programs: CO Gold; SPG Gold***; AvisFirst;
Posts: 3,970
You can also (or could on the old site) add someone else's PNR to your online account and access preferred seating.
Aug 7, 2006 | 1:26 pm
#7
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Originally Posted by ContinentalFan
You're reiterating what I said. You have to ask. It's not automatic. The answer could be no.
You have to ask. It's not automatic. The answer could be no.
Aug 7, 2006 | 3:42 pm
#8
Join Date: Jan 2004
Location: Phoenix, Arizona
Posts: 3,169
if you are logged into your account on co.com, you can access anyone's record using the PNR and their last name. you can then move them to the premium seats.
you do not have to be on the same itin.
i do it for friends and family all the time.
you do not have to be on the same itin.
i do it for friends and family all the time.
Aug 8, 2006 | 2:01 am
#9
Original Poster
Join Date: Dec 2005
Programs: Hilton Diamond, JetBlue Mosaic
Posts: 517
Originally Posted by dlen111
if you are logged into your account on co.com, you can access anyone's record using the PNR and their last name. you can then move them to the premium seats.
you do not have to be on the same itin.
i do it for friends and family all the time.
you do not have to be on the same itin.
i do it for friends and family all the time.
Aug 8, 2006 | 7:06 am
#10
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Did you have a domestic segment that qualified for Elite upgrade? If so, if you answered Yes to request an upgrade at checkin, I believe that splits the record.
Aug 8, 2006 | 8:04 am
#11
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Join Date: Dec 2005
Programs: Hilton Diamond, JetBlue Mosaic
Posts: 517
Originally Posted by channa
Did you have a domestic segment that qualified for Elite upgrade? If so, if you answered Yes to request an upgrade at checkin, I believe that splits the record.