Crediting Parts of Itineraries to Different FF Programs
Mar 10, 2002 | 8:51 am
#1
Original Poster
Join Date: Mar 2000
Programs: UA 1PMM,AAG; usedtobeelite
Posts: 2,500
Crediting Parts of Itineraries to Different FF Programs
Looking for advice here. I have a number of itineraries coming up with segments on CO and NW. I may want to credit selected segments within each itinerary to another carrier's program instead of CO Onepass, while keeping other segments in the itinerary credited to CO. In order to make sure the right segments go to the right program, I think I need to remove my Onepass number from the record before flying and get the credit by mail for all segments from the chosen program for each segment. Am I right?
Mar 10, 2002 | 9:32 am
#2
Join Date: Feb 2000
Location: San Francisco (Marin County), CA
Programs: UA Lifetime 1K, LH Senator, SQ PPS Solitaire, Hyatt Courtesy Card
Posts: 3,031
As far as rules, I don't think this is allowed but I could be wrong.
As far as operationally, CO/NW/HP do maintain some sort of internal computer database for frequent flyer posts. I'd really be interested for someone who knows about it to post more details. I think it cross references by ticket number. In any event, this is what keeps you from double-claiming.
As far as operationally, CO/NW/HP do maintain some sort of internal computer database for frequent flyer posts. I'd really be interested for someone who knows about it to post more details. I think it cross references by ticket number. In any event, this is what keeps you from double-claiming.
Mar 10, 2002 | 9:36 am
#3
Join Date: Nov 2001
Location: Houston
Posts: 89
Can't do it if the segs are on the same tkt number. NW tkt numbers are validated with CO, and visa-versa to ensure no double-dipping.
Mar 10, 2002 | 10:29 am
#4
Original Poster
Join Date: Mar 2000
Programs: UA 1PMM,AAG; usedtobeelite
Posts: 2,500
Thanks for the replies. I am not trying to double dip at all. I'd like to credit the short hops on CO and NW metal to a different segment-counting program and the longer segments to my primary mileage counting program (CO). If I do it manually through boarding stubs and snail mail, I don't expect a problem. I seem to recall someone doing this on United...different segments credited to different programs...as they flew along.
[This message has been edited by Warrenlm (edited 03-10-2002).]
[This message has been edited by Warrenlm (edited 03-10-2002).]
Mar 10, 2002 | 12:13 pm
#5
Join Date: Aug 2000
Location: Exile
Posts: 16,065
I have been doing this lately, juggling between KL and CO.
You need to ensure BEFORE you board for each segment that the correct FF# is loaded in the computer and that it has printed out on your boarding pass. You need to get them to swap out your FF# BETWEEN FLIGHT SEGMENTS.
Most of the time these post, but about 30% of the time you will need to mail in your ticket and boarding pass.
You need to ensure BEFORE you board for each segment that the correct FF# is loaded in the computer and that it has printed out on your boarding pass. You need to get them to swap out your FF# BETWEEN FLIGHT SEGMENTS.
Most of the time these post, but about 30% of the time you will need to mail in your ticket and boarding pass.
Mar 10, 2002 | 2:33 pm
#6
Original Poster
Join Date: Mar 2000
Programs: UA 1PMM,AAG; usedtobeelite
Posts: 2,500
Thanks, B747-437B. Does the new entry mess up the credit for the previous leg? There seems to be a time lag after the day's flights before posting and therefore unless the system can store one FF number per segment, the last number would seem to affect all the day's segments. Are you having to change flight credit from program to program too? Or just get missing legs credited?
Mar 10, 2002 | 2:53 pm
#7
Join Date: Dec 2000
Location: IAH
Posts: 536
I've done this before: for example, when flying Continental to LA to connect with an Asian airline or to the East Coast to connect with a European airline. Since they tell you that you should call each airline directly for seat assignments & reconfirmations anyway, make sure each airline has the appropriate FF number on record. I'm not sure if this works in your case, but it has often in the past for me.
Mar 10, 2002 | 4:06 pm
#8
Join Date: Feb 2000
Location: San Francisco (Marin County), CA
Programs: UA Lifetime 1K, LH Senator, SQ PPS Solitaire, Hyatt Courtesy Card
Posts: 3,031
I agree with 1passguy, I don't think what you're going to do will work. Note that B747-437B says he's doing it with CO and KL. This alliance is so brand new, I bet OP hasn't fully integrated with the KLM database yet.
I'm almost sure you're going to set off many alarm bells when you try to take one ticket number and apply different segments to different accounts.
Let us know what happens.
I'm almost sure you're going to set off many alarm bells when you try to take one ticket number and apply different segments to different accounts.
Let us know what happens.
Mar 10, 2002 | 8:56 pm
#9
Join Date: Jun 2001
Location: Houston, TX USA
Posts: 609
One thing that did not work between CO and NW: As I was checking in, but unfortunately after the agent had printed boarding passes, I asked the CO agent to remove my OP number. I did not automatically get the OP miles on the first leg, but got them upon writing to CO. When I wrote to NW about the second leg, NW refused to give me credit because the boarding pass had my OP number on it. I even gave NW my CO PIN so that they could check that I did not have CO credit. NW kept the boarding pass. I have not yet written to OP about getting OP credit on the NW leg. It was a NW ticket, so I do not think I can claim credit on the Internet.
Mar 11, 2002 | 9:13 am
#10
Join Date: Jul 2001
Location: CRP
Posts: 614
I've had success getting GQ-operated segments of a NW itinerary credited to WP while NW-operated segments of the same itinerary are credited to OP. I needed to do this because CO won't give OP credit for GQ-operated NW flights. A WP CSR entered the WP credits for me over the phone.
(Since FCTSTY won't look it up, GQ = Big Sky.)
(Since FCTSTY won't look it up, GQ = Big Sky.)
Mar 11, 2002 | 9:15 am
#11
Join Date: Aug 2000
Location: Exile
Posts: 16,065
The key to this is to make sure the flight is CLOSED before switching the FF# in the PNR. Once the flight closes, the data is transmitted to OnePass and any subsequent changes will affect only downline flight segments.
Mar 11, 2002 | 4:18 pm
#12
Original Member
Join Date: May 1998
Location: NY, NY, USA
Programs: AA EXP, BA Gold, UA*S, Marriott LT Titanium
Posts: 2,001
B747 is correct on this. I have been able to swap my CO & HP FF #'s while travelling on a single ticket. Once the gate agents have closed the flight and reconciled the lifted tickets & boarding passes, the data is submitted to accounting & onepass for processing. Hence it is possible for you to receive credit on a segment-by-segment basis.
Sometimes the gate agents may look at you funny for trying to swap out your FF #'s, but if they try to tell you that they can't, they indeed are able to do so.
Sometimes the gate agents may look at you funny for trying to swap out your FF #'s, but if they try to tell you that they can't, they indeed are able to do so.