Originally Posted by SNA_Flyer

Interesting T&C additions for Citigold accounts:



So there won't even be a $30/month fee anymore, you will have to have a minimum balance to have an account.

Originally Posted by SNA_Flyer

Interesting T&C additions for Citigold accounts:



So there won't even be a $30/month fee anymore, you will have to have a minimum balance to have an account.

Originally Posted by mia

What type of non-Citi linked accounts do you have in mind?

Originally Posted by chrisremo

The Citi site lets you link accounts from many financial institutions.

Originally Posted by slivrflyr

Or just use the free fidelity account for the no ATM withdrawals abroad

Originally Posted by phant0m

Looks like it has a FTF.

Originally Posted by Phantom707

It has a FTF if you use it for purchases, but no one has reported any FTF for ATM cash withdrawals.

Originally Posted by slivrflyr

I've used it abroad and the rate is quite competitive when compared to Amex platinum and United club card that I used on the same trips

Originally Posted by Phantom707

I'm assuming you mean for purchases? Or were you using the Fidelity card for cash withdrawals?

Originally Posted by slivrflyr

My apologies for missing the details: I've used the fidelity debit card abroad to take cash out of ATMs from my cash management account. No forex fees were charged and the rate was as good as my no fee credit cards that I used for purchases on the same day.

Originally Posted by SNA_Flyer

Interesting T&C additions for Citigold accounts:

Quote:
* Effective November 1, 2016, if you do not maintain a minimum combined average monthly balance of $200,000 in eligible deposits, retirement accounts, and investment balances, your Citigold Account Package will be converted to a different banking package and your accounts will be subject to the terms and conditions then in effect for that package. We will contact you prior to account conversion and send you complete information about the banking package to which your account will be converted.

** Effective November 1, 2016, the $30 monthly service fee will be eliminated for accounts in the Citigold Account Package

So there won't even be a $30/month fee anymore, you will have to have a minimum balance to have an account.

Originally Posted by ManFactSpendLA

This is a repost from Reddit. I'm now up to my 4th investigation for my 50k AA points and getting no where with them.

Wanted to bring attention to this on flyer talk (sorry if it's already posted somewhere else, if so, please place this post there).

I've done two of 4 investigations, now, they are basically copy and pasting the same message, say they will not honor the promotion.

Curious if anyone here is having the same issues, if so, what's your plan, trying to get feedback from others.

Thanks!


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OMG, I'm beyond done with "......" bank. The incompetence is too much to deal with at this point. I'm going to write a full report of my summary to read later, however, out of my husband and mine's Citi Gold checking account 50k AA.

Letter on 4/4: Thank you for your inquiry on 04/04/2016 regarding your Checking account number ending in XXXX. We have completed our research and the results are as follows: Your account does qualify for Promotion 42ERCWNQU6, which offered 50,000 AA Miles. Citibank is eager to have these miles applied to your American Airlines AAdvantage account, however; will need your American Airlines AAdvantage account number to process your request. Please contact Citibank Online Services at 1-800-374-9700 at your earliest convenience to provide the AAdvantage account number.

4/10: Thank you for your inquiry on 04/10/2016 regarding your Checking account number ending in XXXX. We have completed our research and the results are as follows: You have met the terms and conditions for Promotion 42ERCWNQU6, so we are delighted to tell you that a credit of 50,000 AA Miles has been processed to your AAdvantage account number XX. It may take up to 10 days for the miles to reflect on your account.

4/26: Thank you for your inquiry on 04/24/2016 regarding your Checking account number ending in XXX. We have completed our research and the results are as follows: Recently, you contacted us regarding your account and whether your account qualified for an AAdvantage Miles promotional offer. We appreciate your patience while waiting for our response. Unfortunately, there was not an AAdvantage Miles promotion offered in conjunction with the opening of your account. While Citi does offer AAdvantage miles promotions at times, those offers are only available to the individual to whom the offer was addressed. We understand this is not the resolution you had anticipated.

Seriously, no wonder no one banks with this bank. They first say they are eager to put them in there, then "whoops" we need your AA number, then wait 10 days. Now, "whoops" there was no promo number attached to your account. However, you do see it was on the first two letters, right?

Just venting, hope all can sympathize with me. Now, they are taking it to the next level. Sigh, this is soooooo unacceptable...I'll give a full report once this is done.

Originally Posted by TravelinSperry

Whoa, that's quite the unannounced change. Used to be $100,000 and then a few years back they dropped CitiGold to $50,000. Now they are upping it to $200,000? Not really many benefits to speak of and keeping that amount on deposit with such low rates makes it a non-starter. I guess if true, I'll have to leave Citi. Been with them for 10+ years, shame that. Oh and I guess I'll lose my AA card which has no annual fee due to grandfathered Citigold benefit. Bummer.

May get a jump and open a Charles Schwab account now. They have no ATM fees abroad.

Originally Posted by RedAverages

Such an incredibly frustrating experience.