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Old Dec 18, 2019, 12:31 pm
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Last edit by: wyogold
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AA potentially closing accounts due to credit card churning/churn

How to know if you're locked: (as of 12/22/2019)

- Call in to aadvantage reservations (800-882-8880) If you locked, you'll be forwarded to customer service instead of getting to the automated reservations system
- If you want to stay on the line, ask CSR if your account is locked (you tried to make a reservation but it wouldn't let you). CSR will inform you there's a note on your account and that corporate security will contact you
- Try to make a reservation for a super cheap hotel through useaamiles.com. There are 1000 miles / night hotels in New Delhi, so at worst you'll risk 1K miles. If you're locked, you'll see "Unable to process points. Please call our customer service for assistance."

So far, nobody seems to have gotten unlocked and gotten access to their miles back. Accounts with upcoming travel seem to be the ones that are getting terminated at the highest rate.
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AA accounts restricted (Nov/Dec 2019)

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Old Dec 3, 2019, 11:16 am
  #46  
 
Join Date: Apr 2011
Posts: 2,055
Originally Posted by wiivile
This is cool and all but it conveniently allows people here to keep, collectively, literally billions of miles they may not have been entitled to. I would love this to be the case too but I'm not sure Citi/AA will let that happen.
The thing is, they DO let this happen and have for a long time.

Give me one good reason why you would send an offer to someone who does not have/has not had a Citi AAdvantage card that bypasses the 24/48-month language? The people you are supposedly targeting do not need to bypass that language because you are targeting people who are not affected by that restriction.

Fixing this 'problem' on the AA/Citi side is easy and they know how to do it because they do it with 12-digit mailers that do not allow someone else to use them and with mailers that do not bypass the 24/48 month language.
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Old Dec 3, 2019, 12:40 pm
  #47  
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Old Dec 3, 2019, 3:49 pm
  #48  
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Join Date: Oct 2019
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Originally Posted by wyogold
I would like to add to that: we all have very high credit scores compared to the average consumer. Citi has a constant need for new accounts with high scores to bump up the mean when they repackage credit card debt into collateralized debt obligations. Higher card average scores means lower risk meaning higher prices. All these accounts literally create value for Citi.

We're part of the ecosystem. We may think we're supersmart for gaming the system but we're just being allowed to so as to provide a function.
I was happier thinking I was "supersmart" rather than just a part of the ecosystem.

But an interesting theory none the less.
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Old Dec 3, 2019, 8:10 pm
  #49  
 
Join Date: May 2019
Posts: 2
Dead or not Dead?

It's hard to tell from reading the last 50 post?
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Old Dec 3, 2019, 8:52 pm
  #50  
 
Join Date: Apr 2011
Posts: 2,055
I suspect that emailers are not dead but the risk to using them just got ratcheted up severely. Having Citi cut you off, even for a couple/few years is pretty mild compared to AA closing you down, especially for people with million+ mile accounts.

JonNYC seems to think this is the beginning of a wave and while he seemed quite unaware of the current mailer train, he has a long history of knowing what is going on inside AA. I certainly pay attention when he talks. If not for his warnings in 2010/2011, I would not have gotten LTG before they changed the rules.

I suspect the next couple of weeks will be illuminating as we will either see this expand or peter out.
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Old Dec 3, 2019, 11:30 pm
  #51  
 
Join Date: May 2011
Posts: 889
Originally Posted by IkeEsq
JonNYC seems to think this is the beginning of a wave ...

I suspect the next couple of weeks will be illuminating as we will either see this expand or peter out.
Yeah one super sketchy story =/= wave.

AA has always been stringent about selling miles, so that's one thing I've always stayed away from. Mailers has never been an issue.

The fact that jonnyc wasn't aware of the graavy train tells me he may be knowledgeable about some, but certainly not all things. This is another storm in a glass of water.
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Old Dec 4, 2019, 4:28 am
  #52  
 
Join Date: Jul 2011
Posts: 775
Originally Posted by IkeEsq
I suspect that emailers are not dead but the risk to using them just got ratcheted up severely. Having Citi cut you off, even for a couple/few years is pretty mild compared to AA closing you down, especially for people with million+ mile accounts.

JonNYC seems to think this is the beginning of a wave and while he seemed quite unaware of the current mailer train, he has a long history of knowing what is going on inside AA. I certainly pay attention when he talks. If not for his warnings in 2010/2011, I would not have gotten LTG before they changed the rules.

I suspect the next couple of weeks will be illuminating as we will either see this expand or peter out.
"IF" AA/CITI clawbacks all our miles -- do you think they will cancel all award reservations open at the time?( when PEOPLE SOLD MILES I think I read all flights were canceled even if thet were for the original owner of the miles). I think yes

No place I can think of to even transfer them to as a defensive move ?--
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Old Dec 4, 2019, 5:35 am
  #53  
 
Join Date: Feb 2009
Posts: 6,606
Originally Posted by SPLP007
"IF" AA/CITI clawbacks all our miles -- do you think they will cancel all award reservations open at the time?( when PEOPLE SOLD MILES I think I read all flights were canceled even if thet were for the original owner of the miles). I think yes

No place I can think of to even transfer them to as a defensive move ?--
The ONE person who posted here saying his account was closed by AA said they also cancelled all existing reservations.

You can redeem 150K per year ( not sure if it's calendar year or 12 months) for gift cards but the redemption rate is terrible.
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Old Dec 4, 2019, 6:02 am
  #54  
 
Join Date: Apr 2011
Posts: 2,055
Originally Posted by SPLP007
"IF" AA/CITI clawbacks all our miles -- do you think they will cancel all award reservations open at the time?( when PEOPLE SOLD MILES I think I read all flights were canceled even if thet were for the original owner of the miles). I think yes

No place I can think of to even transfer them to as a defensive move ?--
FWIW, https://www.aa.com/i18n/aadvantage-p...conditions.jsp

  • Termination of your AAdvantage® account for any reason will result in the immediate forfeiture of all accrued mileage credits and other benefits, including but not limited to First or Business Class upgrades, baggage fee waivers, priority boarding privileges, and access to preferred seats. If you voluntarily terminate your account, American Airlines will honor award tickets already issued at the time of account termination, but such award tickets or upgrades cannot be modified or transferred.
  • If your AAdvantage® account was voluntarily terminated while in good standing, you may open a new AAdvantage® account at any time; however, any miles or benefits which may have been available under your previous AAdvantage® account prior to termination will not be reactivated or transferred to your new AAdvantage® account.
So if you are really worried, burn all of your miles on future flights (non-changeable) and create a new account.
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Old Dec 4, 2019, 6:52 am
  #55  
 
Join Date: Jan 2017
Posts: 790
If you're sitting on a ton of miles and really concerned, use for hotels. I tended to use most of my miles about as quickly as I got them, as I fly long distances quite regularly and I am a one player operation. Plus I used about 120,000 for hotels about 2 months ago.

If the game is over then it will be unfortunate but things always change anyways. I put a big focus on AMEX and Citi points starting over a year ago, so I am glad I have that. AA miles were just a fun luxury that kept me from burning thru MR and TYP as quickly. Let's see.
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Old Dec 4, 2019, 7:06 am
  #56  
 
Join Date: Jan 2017
Posts: 790
Originally Posted by wyogold
Yeah one super sketchy story =/= wave.

AA has always been stringent about selling miles, so that's one thing I've always stayed away from. Mailers has never been an issue.

The fact that jonnyc wasn't aware of the graavy train tells me he may be knowledgeable about some, but certainly not all things. This is another storm in a glass of water.
He is very knowledgeable. I think he simply has other interests and this was not on his radar, until now. He is also sounding pretty puritanical, but I get his stance is of an AA loyalist. Plus when people are using their public handle, it's easier to talk about gaming the mailer thing with fake accounts as being bad faith ethics. Whatever.
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Old Dec 5, 2019, 6:13 am
  #57  
 
Join Date: May 2009
Location: South Park, CO
Programs: Tegridy Elite
Posts: 5,678
With the one seemingly reliable data point posted on Reddit yesterday, these were the stated facts:

- Recently created 10 AA accounts with same physical address to receive emailers (to turnaround and use/sell) And the person did in fact sell some of the codes.
- Those dummy accounts were created utilizing the Gmail . trick with the same email address used on the primary AA account
- Only booked award travel for immediate family with same surname
- Single player, no other players or extra AA accounts with points in them (although family member just did get their first AA card who resides at same physical address last month)
- Future AA award flights for family members not affected
- Approx 1mm points in account balance

Speculation in that thread focuses on the Gmail . (dot) trick and/or the selling of codes as the likely critical point(s) of failure. I'm not sure the Gmail issue would necessarily have been the tip-off by itself but who knows. The way I read the post, the 10 new accounts were created at the same time, or close to it. That's quite a velocity...combined with selling codes, that's a pretty big exposure to possible prying eyes at AA. Just my two cents.
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Old Dec 5, 2019, 6:22 am
  #58  
 
Join Date: Nov 2013
Location: NYC
Programs: BA
Posts: 954
Originally Posted by 84fiero
With the one seemingly reliable data point posted on Reddit yesterday, these were the stated facts:

- Recently created 10 AA accounts with same physical address to receive emailers (to turnaround and use/sell) And the person did in fact sell some of the codes.
- Those dummy accounts were created utilizing the Gmail . trick with the same email address used on the primary AA account
- Only booked award travel for immediate family with same surname
- Single player, no other players or extra AA accounts with points in them (although family member just did get their first AA card who resides at same physical address last month)
- Future AA award flights for family members not affected
- Approx 1mm points in account balance

Speculation in that thread focuses on the Gmail . (dot) trick and/or the selling of codes as the likely critical point(s) of failure. I'm not sure the Gmail issue would necessarily have been the tip-off by itself but who knows. The way I read the post, the 10 new accounts were created at the same time, or close to it. That's quite a velocity...combined with selling codes, that's a pretty big exposure to possible prying eyes at AA. Just my two cents.
If you're going to open multiple AA accounts for mailers, at least have them sent to a PO Box or something so the account which uses the codes don't have the same address as the accounts created for mailers. And use completely different email addresses. But now that the codes are emailed there's no reason for the accounts to use the same physical address.
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Old Dec 5, 2019, 10:47 am
  #59  
 
Join Date: Feb 2019
Posts: 268
There's some more interesting reading over on Reddit, if anyone wants some possible information (I make no claim to the accuracy of anything):
https://www.reddit.com/r/churning/co..._2019/f9oe3g8/
luv2vacay is offline  
Old Dec 5, 2019, 11:02 am
  #60  
 
Join Date: Jan 2013
Posts: 1,435
Originally Posted by luv2vacay
There's some more interesting reading over on Reddit, if anyone wants some possible information (I make no claim to the accuracy of anything):
https://www.reddit.com/r/churning/co..._2019/f9oe3g8/
Ahhh, Reddit. Ruining it for the rest of us on Flyertalk since the day it started.
James91 likes this.
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