Dec 18, 2019, 12:31 pm
Last edit by: wyogold
Related discussions in other Flyertalk forums:
AA potentially closing accounts due to credit card churning/churn
How to know if you're locked: (as of 12/22/2019)
- Call in to aadvantage reservations (800-882-8880) If you locked, you'll be forwarded to customer service instead of getting to the automated reservations system
- If you want to stay on the line, ask CSR if your account is locked (you tried to make a reservation but it wouldn't let you). CSR will inform you there's a note on your account and that corporate security will contact you
- Try to make a reservation for a super cheap hotel through useaamiles.com. There are 1000 miles / night hotels in New Delhi, so at worst you'll risk 1K miles. If you're locked, you'll see "Unable to process points. Please call our customer service for assistance."
So far, nobody seems to have gotten unlocked and gotten access to their miles back. Accounts with upcoming travel seem to be the ones that are getting terminated at the highest rate.
AA potentially closing accounts due to credit card churning/churn
How to know if you're locked: (as of 12/22/2019)
- Call in to aadvantage reservations (800-882-8880) If you locked, you'll be forwarded to customer service instead of getting to the automated reservations system
- If you want to stay on the line, ask CSR if your account is locked (you tried to make a reservation but it wouldn't let you). CSR will inform you there's a note on your account and that corporate security will contact you
- Try to make a reservation for a super cheap hotel through useaamiles.com. There are 1000 miles / night hotels in New Delhi, so at worst you'll risk 1K miles. If you're locked, you'll see "Unable to process points. Please call our customer service for assistance."
So far, nobody seems to have gotten unlocked and gotten access to their miles back. Accounts with upcoming travel seem to be the ones that are getting terminated at the highest rate.
AA accounts restricted (Nov/Dec 2019)
Dec 6, 2019, 11:42 am
#76
Join Date: Oct 2006
Posts: 433
If there are mass shutdowns, one would think those of us who post here would be on the front line, so some member of this group will be able to alert the rest of us. If no such reports come out of this group relatively soon, then we might be safe. It's definitely hard not knowing though.
I held my breath and logged into my AA account and all good so far.
Dec 6, 2019, 11:49 am
#77
Join Date: Nov 2013
Location: NYC
Programs: BA
Posts: 954
No, it's simply placing a new hold every 5 days as long as the space remains available to avoid actually booking. That's hardly a trick and I don't think it's abuse either.
Dec 6, 2019, 12:03 pm
#78
Join Date: Apr 2015
Location: IAD
Posts: 734
Has anyone who's been shut down only used physical mailers?
Everyone I've seen so far used emailed links which contained very specific terms about who could use the link. There doesn't look to be anything wrong with using the physical mailers other than potentially how you acquired them.
Everyone I've seen so far used emailed links which contained very specific terms about who could use the link. There doesn't look to be anything wrong with using the physical mailers other than potentially how you acquired them.
I have been searching FT, Reddit and other sources and cannot find any data point for physical mailer only. This has become an such emotional issue, that facts like data points are getting lost in the conversation.
Dec 6, 2019, 12:10 pm
#79
Join Date: Jan 2017
Posts: 805
I agree, it’s really hard to get any good information on the subject. With other shutdowns I’ve seen Google Forms and then people were trying to find the common denominators.
Selfishly I’m hoping they’re just busting people who used the emailer codes.
Selfishly I’m hoping they’re just busting people who used the emailer codes.
Dec 6, 2019, 12:32 pm
#80
Join Date: May 2014
Location: SoCal
Posts: 2,164
Nice! Most of us used emailer codes!! This is the topic of this thread!
Dec 6, 2019, 2:30 pm
#83
Join Date: Jan 2014
Posts: 1,269
Doesn't that seem highly unlikely? They'll go after everyone who churned cards heavily, regardless of the source of the churn.
Dec 6, 2019, 3:52 pm
#84
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,949
Moderator review
A few posts have been removed. Please continue to discuss Citi and AAdvantage products, policies and practices. Do not write about one another. Be mindful of this Flyertalk rule: Please post in a friendly, respectful, welcoming manner. 'Snarky,' unfriendly posts will not be allowed. If you don't have something constructive to contribute to a thread, please do not post.
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If you think a post does not comply, click the Red alert icon in the lower left corner of the post, explain, and DO NOT REPLY to the post. Provocative posts are designed to elicit a reaction.
Taunting is not acceptable.
If you think a post does not comply, click the Red alert icon in the lower left corner of the post, explain, and DO NOT REPLY to the post. Provocative posts are designed to elicit a reaction.
Last edited by mia; Dec 7, 2019 at 5:50 am
Dec 7, 2019, 7:09 am
#85
Join Date: Apr 2015
Location: IAD
Posts: 734
What is the consensus for the number of shutdowns? On Reddit, they think it is under 20. Other than one poster on FT who posted then deleted their post, any more other FT'ers shutdown by AA?
Dec 7, 2019, 7:25 am
#86
Join Date: Jan 2017
Posts: 805
There’s also a number of other suspensions who used emailers/mailers but with other variables that would constitute a shutdown on their own such as the flight hold trick, reservations on an old credit card, 50+ accounts at a single address, and multiple AA accounts receiving bonuses.
We really need to remove the noise and ignore all those shutdowns and focus on people who were shutdown who didn’t do anything AA wouldn’t like other than using mailer codes, and then break that down into physical codes only, and emailer codes.
Dec 7, 2019, 7:51 am
#87
Join Date: Aug 2015
Posts: 557
Which means that people need to update this thread if they’re affected. I’m not asking for details, but it’s be good to know. This has caused me to just stop cold turkey and hope that my award travel next year isn’t cancelled. It may be a low count so far, but the reports I saw make me assume that nearly everyone in this thread could be targeted.
Dec 7, 2019, 9:10 am
#88
Join Date: Mar 2013
Programs: HHonors Diamond, IHG Plat, Club Carlson Gold, SPG Gold, Marriott Gold
Posts: 316
In our household, only I used emailer (only one) and my SO never did. We used mailers, mostly biz, mailed to our address only and none of the other shenanigans. Also, I have a significantly smaller balance (<500) than my SO (>500). So, if I get shut down and SO does not, then the use of emailer may be the culprit to this whole fiasco.
Dec 7, 2019, 9:37 am
#89
Join Date: Aug 2015
Posts: 557
The use of emailers is definitely one thing every single lockdown has in common with each other.
Dec 7, 2019, 10:10 am
#90
Join Date: May 2015
Location: LAX, BUR
Programs: AS,AA,JB, HH Gold, Starriott Titanium Elite, Hyatt Explorist, Global Entry
Posts: 1,929
I have been on the grAAvy train for close to two years now. I applied for a Personal AA Plat card on 3/2/19, and another one on 4/4/19. I had a Business AA Plat card that was clsoed on 4/10/17. Given my recent personal apps, would it be ok to apply for the Biz card, or is Citi limiting people to 2/65 total (pers+biz) cards?
