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Old Jan 18, 2016, 12:49 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: ninim2200
This thread is a continuation of: Citi AA Executive [Late 2014 - 2015]

For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. [B]We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.

MOST CURRENT LINKS:
"American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 24 months"

CURRENT PUBLIC OFFER: 75k

1_ 75k Bonus Landing Page 7.5K Spending in 3 months. Here is the Application Page

2_75k Bonus 7.5K Spending in 3 Months Application Page No Landing Page.

3_75k Bonus 7.5K Spending in 3 Months Application Page No Landing Page.

4_75k Bonus 7.5K Spending in 3 Months Application Page No Landing Page.



EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.

Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.

Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.

Credit inquiry history
Some have reported more approval success with no more than 5 or 6 Experian inquiries within the last 6 months. And Citi credit reviewers have told some applicants that too many inquiries is a problem, even with an excellent credit score. Multiple inquiries from other banks seem to be especially problematic, because Citi can't see their current balances as easily. Other applicants have been approved with more inquiries, especially with a long term Citi tenure and a favorable income to debt ratio.

This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.


Getting around the $450 annual fee: Many people have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded; in practice you have 37 days. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers.

Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days. Leave a $450 balance and it will be zeroed out.

Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:

- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862
- [3/15] 15,000 bonus miles for spending $5k
- $450 Credit for spending $5k for next three statements

Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.

When do miles post? Usually two days after your statement closing date. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.


Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.

2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.Recently, Citi has been approving Exec cards but not giving the bonus, e.g. when there has been less than 18 months from the previous application. Therefore, (a) use an application link that does not list the 18-month wait requirement; (b) check the letter you get via UPS to see if it explicitly promises the bonus; if it's in the letter, it will be honored (c) if in doubt, call and ask.

2b) Another helpful post discussing timeframe for meeting min spend: 6279

3) Any expectation that Citi will do things that make sense is just plain silly. They won't.

Citibank Contacts/Resources
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). As of December 2015, authorized users have AC access (but not partner lounge access) even if they are not with the primary card holder.

For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules
Information on new authorized user AC lounge access: Citi Authorized User Admirals Club Benefit Terms

Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.

What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.

Direct phone number to Citi Fraud Prevention department: +18664705331

Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668

Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k (as low as 1k on some accounts YYMV)
Citi World elite Mastercards (including exec) 5k


Advice to those new to Citi American Airlines cards,

If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...-benefits.html
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Citi AA Executive MasterCard [2016-2017]

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Old Jul 29, 2016, 10:18 am
  #91  
 
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 8,318
Originally Posted by jediwho
Any idea how long it takes for the EQM to post after 40K of spending and statement closing? My miles from spending in the most recent statement has already posted but not the EQMs -- I met the 40K spending requirement a few weeks ago.
I'm wondering the same.
beachfan is offline  
Old Jul 29, 2016, 11:38 am
  #92  
mia
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Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,959
Originally Posted by jediwho
Any idea how long it takes for the EQM to post after 40K of spending and statement closing?
Offer terms say:

EQMs earned as a result of this offer will be typically posted to the primary cardmember's AAdvantage® account 6-8 weeks after meeting the $40,000 spend requirement.
mia is offline  
Old Jul 29, 2016, 3:04 pm
  #93  
 
Join Date: Nov 2010
Posts: 378
I tried. No go!!

(Getting the 24 mo requirement waived)

Question - if I get the card in hubby's name with myself as authorized user, is all I am giving up use of partner clubs and flagship/arrival lounges? But everything else is just like I'm the cardholder? I confirmed with Citibank that the trip cancellation insurance was equally applicable, but I didn't go over the rest of the benefits.

Are there any other benefits that I would lose, other than the club ones above?

Last edited by erdoran; Jul 29, 2016 at 3:34 pm
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Old Aug 12, 2016, 7:42 am
  #94  
mia
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Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,959
Moderator observation

Citi has announced new bonus disqualification terms.

There is still a Citi Executive card offer with the old terms:

https://secure.fly.aa.com/citi/direc...=citiexecutive

American Airlines AAdvantage ® bonus miles offer is not available if you have had a Citi® / AAdvantage® Executive World Elite™ MasterCard® opened or closed in the past 24 months.
...but there is also an offer with the new terms:

https://www.citi.com/credit-cards/cr...EB652YM111111W

American Airlines AAdvantage® bonus miles not available if you have had any Citi / AAdvantage card (other than a CitiBusiness® / AAdvantage card) opened or closed in the past 24 months.
Is there any reason that the Executive card should continue to be discussed separately from other Citi AA personal cards?
mia is offline  
Old Aug 12, 2016, 10:53 am
  #95  
 
Join Date: May 2014
Location: SoCal
Posts: 2,164
Originally Posted by mia
Is there any reason that the Executive card should continue to be discussed separately from other Citi AA personal cards?
I don't think there is anymore.
ninim2200 is offline  
Old Aug 12, 2016, 2:21 pm
  #96  
 
Join Date: Jul 2014
Location: Austin, TX
Posts: 1,012
Originally Posted by mia
Citi has announced new bonus disqualification terms.

There is still a Citi Executive card offer with the old terms:

https://secure.fly.aa.com/citi/direc...=citiexecutive
Clicking through to the application displays the new terms, unfortunately.
trouble747 is offline  
Old Aug 12, 2016, 2:32 pm
  #97  
mia
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Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,959
Originally Posted by trouble747
Clicking through to the application displays the new terms, unfortunately.
I still see the old offer even if using a Private browser window. I will try later from another machine.
mia is offline  
Old Aug 12, 2016, 2:39 pm
  #98  
 
Join Date: Jun 2015
Posts: 29
Originally Posted by trouble747
Clicking through to the application displays the new terms, unfortunately.
I'm also seeing the old terminology on the landing page, but the new verbiage on the application page (on several computers, incognito or not). mia, you may just be fantastically lucky
aaronprime is offline  
Old Aug 12, 2016, 2:50 pm
  #99  
mia
Moderator
 
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,959
Originally Posted by aaronprime
... but the new verbiage on the application page ...
No, I was only looking at the landing page. I do see the new terms on the application page.
mia is offline  
Old Aug 13, 2016, 4:11 am
  #100  
 
Join Date: Nov 2010
Posts: 378
Well, can I ask a question before this topic disappears? Because of the 24-month rule we just got the Exec MC in my hubby's name, even though I'm the traveler in the family. I actually want to keep the card for a while, at least. Once we have done the required spend and the award miles are credited, can we switch so that now I'm the accountholder and hubby is the authorized user, without having to cancel the card?

If no, is it still possible to cancel card within 37 (?) days of being charged the $450 for full refund? If that's the case, then we will do that once we've met the spend and I'll just get a new one in my name.

Why not just take one out for myself? I will if we can't change AU to acctholder, but if it takes us past the fee refund date to make the spend, I want to get my full year for $450!

The new rule messes me up - I was going to get myself one once my two-year timeout was over (May, 2017) but meanwhile I got an AA platinum for the free luggage and 10% miles back, so now with the new rule it's almost another 2 years until I can get the mileage award on this card!
erdoran is offline  
Old Aug 13, 2016, 4:01 pm
  #101  
 
Join Date: Sep 2011
Location: SNA
Programs: AA EXP, Hilton Diamond, Hyatt Globalist, IHG Plat, Marriott Gold, National EE
Posts: 1,204
What benefit are you seeking such that you will be the accountholder and your spouse will be the AU instead of vice versa?
ralphs is offline  
Old Aug 13, 2016, 4:35 pm
  #102  
 
Join Date: Nov 2010
Posts: 378
Originally Posted by ralphs
What benefit are you seeking such that you will be the accountholder and your spouse will be the AU instead of vice versa?
Partner clubs and flagship lounge access. I have an upcoming trip Phl -lax - nan-Syd - Dfw Phl and I'd anticipate there's a flagship lounge in lax and I'd need to use the quantas lounge in Syd.

The next year I'm going to Thailand and Malaysia. Haven't begun planning yet but I'm sure it's a similar scenario.

Both are without hubby so that's where I won't get these benefits as AU


Plus I'd like free baggage. I just got a platinum card for that but why have two cards when I can just use the exec card.

Am I missing anything?
erdoran is offline  
Old Aug 13, 2016, 4:58 pm
  #103  
dw
 
Join Date: Jun 1999
Location: NYC/LA
Programs: DL Plat, AA Plat Pro, Marriott Titanium, IHG Diamond Amb
Posts: 7,489
Originally Posted by erdoran
Partner clubs and flagship lounge access. I have an upcoming trip Phl -lax - nan-Syd - Dfw Phl and I'd anticipate there's a flagship lounge in lax and I'd need to use the quantas lounge in Syd.
Yes, you'll definitely need to be the primary card holder (and thus the one with the actual Admirals Club membership) to access the Qantas lounges.... HOWEVER do note that Admirals Club membership does not grant access to the Flagship Lounges.
dw is offline  
Old Aug 13, 2016, 4:59 pm
  #104  
 
Join Date: Nov 2010
Posts: 378
Thanks. So anyone know if Citibank will switch AU and owner on this card?
erdoran is offline  
Old Aug 13, 2016, 5:12 pm
  #105  
mia
Moderator
 
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,959
You will need to apply for the card to be the primary cardholder.
mia is offline  


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