Citi AA Executive MasterCard [2016-2017]

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Old Jul 24, 17, 11:01 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: ninim2200
Wiki Link
This thread is a continuation of: Citi AA Executive [Late 2014 - 2015]

For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. [B]We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.

MOST CURRENT LINKS:
"American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 24 months"

CURRENT PUBLIC OFFER: 75k

1_ 75k Bonus Landing Page 7.5K Spending in 3 months. Here is the Application Page

2_75k Bonus 7.5K Spending in 3 Months Application Page No Landing Page.

3_75k Bonus 7.5K Spending in 3 Months Application Page No Landing Page.

4_75k Bonus 7.5K Spending in 3 Months Application Page No Landing Page.



EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.

Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.

Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.

Credit inquiry history
Some have reported more approval success with no more than 5 or 6 Experian inquiries within the last 6 months. And Citi credit reviewers have told some applicants that too many inquiries is a problem, even with an excellent credit score. Multiple inquiries from other banks seem to be especially problematic, because Citi can't see their current balances as easily. Other applicants have been approved with more inquiries, especially with a long term Citi tenure and a favorable income to debt ratio.

This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.


Getting around the $450 annual fee: Many people have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded; in practice you have 37 days. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers.

Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days. Leave a $450 balance and it will be zeroed out.

Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:

- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862
- [3/15] 15,000 bonus miles for spending $5k
- $450 Credit for spending $5k for next three statements

Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.

When do miles post? Usually two days after your statement closing date. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.


Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.

2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.Recently, Citi has been approving Exec cards but not giving the bonus, e.g. when there has been less than 18 months from the previous application. Therefore, (a) use an application link that does not list the 18-month wait requirement; (b) check the letter you get via UPS to see if it explicitly promises the bonus; if it's in the letter, it will be honored (c) if in doubt, call and ask.

2b) Another helpful post discussing timeframe for meeting min spend: 6279

3) Any expectation that Citi will do things that make sense is just plain silly. They won't.

Citibank Contacts/Resources
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). As of December 2015, authorized users have AC access (but not partner lounge access) even if they are not with the primary card holder.

For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules
Information on new authorized user AC lounge access: Citi Authorized User Admirals Club Benefit Terms

Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.

What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.

Direct phone number to Citi Fraud Prevention department: +18664705331

Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668

Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k (as low as 1k on some accounts YYMV)
Citi World elite Mastercards (including exec) 5k


Advice to those new to Citi American Airlines cards,

If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...-benefits.html
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Old Jan 8, 16, 3:24 am
  #1  
Original Poster
 
Join Date: Apr 2014
Location: DFW/LAX
Programs: HH Diamond, AA EXP
Posts: 534
Citi AA Executive MasterCard [2016-2017]

Feels like I'm crap outta luck here, but thought I'd ask for input. Have this card, my second year with it. Needed the 10,000 EQMs to make EXP (flew 90,xxx). Statement closes December 22. On December 3rd I used Citi live chat to ask for my 2015 spend year to date to make sure I had passed $40k. (I know, keep track myself). There was fraud on my account for some hotel purchases in Turkey, I ended up with several cards, just wanted Citi to check for me.

They told me $40,907. I still used the card in December for another $1k or so. Now AA says I spent ~$37,000. I didn't have $5k in spend dec 23-31 last year. And no returns in December this year. Had I known I was short I would have come up with the other $3k or whatever it is.

I saved the chat transcript with Citi, just in case of an issue like this, but I'm not sure how much help it is. I've emailed Citi through direct message and AA through AAdvantage support to see if I can figure out what happened and if either can help me.

Any advice or possible remedies?

Thanks.
ericgdukie44 is offline  
Old Jan 8, 16, 10:23 am
  #2  
 
Join Date: Sep 2000
Location: Dallas, TX
Programs: AA PLAT, *wood Gold, Marriott Silver
Posts: 430
After years of lurking, I'm ready to finally apply for this card. Kicking myself that I missed the 75K bonus last year. My only reason for applying is the 10K EQM since I'm determined to make a push for EXP and it will be a stretch to fly 90K.

Any tips for a first time apply-er?
dave_SEA is offline  
Old Jan 9, 16, 11:15 am
  #3  
 
Join Date: Jan 2013
Posts: 184
Originally Posted by dave_SEA View Post
After years of lurking, I'm ready to finally apply for this card. Kicking myself that I missed the 75K bonus last year. My only reason for applying is the 10K EQM since I'm determined to make a push for EXP and it will be a stretch to fly 90K.

Any tips for a first time apply-er?
Based on reading multiple Citi related threads: be sure you are in compliance with the 8/65 rule. Also be sure that you haven't reached the ceiling as far as how much credit Citi will extend to you. I am thinking of applying so as well. Report back on your experience!
kyroadrunner is offline  
Old Jan 11, 16, 11:42 am
  #4  
 
Join Date: Sep 2000
Location: Dallas, TX
Programs: AA PLAT, *wood Gold, Marriott Silver
Posts: 430
Originally Posted by kyroadrunner View Post
Based on reading multiple Citi related threads: be sure you are in compliance with the 8/65 rule. Also be sure that you haven't reached the ceiling as far as how much credit Citi will extend to you. I am thinking of applying so as well. Report back on your experience!
So, I applied Friday around noon (eastern) for the 50 K offer. Got approved right away. Today (Monday AM) I got a UPS next day air envelope from Citi. Inside was the approval letter- but no card. Letter said it will come later in the week. Kinds lame to go thru hassle and expense of sending next day air for just a letter.
dave_SEA is offline  
Old Jan 11, 16, 11:59 am
  #5  
 
Join Date: Jan 2013
Posts: 184
Originally Posted by dave_SEA View Post
So, I applied Friday around noon (eastern) for the 50 K offer. Got approved right away. Today (Monday AM) I got a UPS next day air envelope from Citi. Inside was the approval letter- but no card. Letter said it will come later in the week. Kinds lame to go thru hassle and expense of sending next day air for just a letter.
Why on earth would they pay to overnight an acceptance letter w/o a card? That makes no sense at all to me. Congrats on the approval!
kyroadrunner is offline  
Old Jan 11, 16, 1:14 pm
  #6  
 
Join Date: Sep 2011
Location: SNA
Programs: AA EXP, Hilton Gold, Hyatt Explorist, IHG Plat, Marriott Plat, UA Silver
Posts: 902
Originally Posted by kyroadrunner View Post
Why on earth would they pay to overnight an acceptance letter w/o a card? That makes no sense at all to me. Congrats on the approval!
Citi does a LOT of things that don't make sense, in my experience.
ralphs is offline  
Old Jan 12, 16, 7:59 am
  #7  
 
Join Date: Jul 2013
Posts: 1,775
Originally Posted by kyroadrunner View Post
Why on earth would they pay to overnight an acceptance letter w/o a card? That makes no sense at all to me. Congrats on the approval!
This is SOP for an EXEC card. The card itself usually comes the same way the next day. Apparently they want to be sure you get the T/C before you get the card.
RobertHanson is offline  
Old Jan 18, 16, 12:45 pm
  #8  
mia
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Last edited by mia; Jan 21, 16 at 6:56 pm
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Old Jan 21, 16, 5:56 pm
  #9  
 
Join Date: Sep 2013
Posts: 38
I was an Admirals Club recently and they gave a business card to me with an offer of an Executive card and a hand written code on it. Will the 18 month rule still be in effect if i use this to apply?
seasidesilva is offline  
Old Jan 25, 16, 10:51 am
  #10  
 
Join Date: Feb 2015
Location: ORD
Programs: AA Plat, Hyatt Plat, Hilton Gold, SPG Gold
Posts: 9
Anyone have any experience PCing this card to the Double Cash card? I have read about mixed results - trying to figure out if A) it is possible and B) when I am eligible to do it. It seems I have to wait until the AF posts, then I will be able to call and PC. Is this correct?

Also, would it be a better idea to simply try to get some of the credit line from this card moved over to my Forward? It still has a really low credit line even after having it increased last year.
nbeazy is offline  
Old Feb 15, 16, 11:02 am
  #11  
 
Join Date: Apr 2008
Location: FLL/MIA
Programs: AA EXP; Marriott/SPG Gold
Posts: 731
Just to make sure I'm not screwing up: I have a WE gold card which I recently received as a result of my long-standing silver (platinum?) card (since 1990) being "upgraded" to WE.

Having that card won't prevent me from receiving the 50K miles with a new Exec card, correct? Never had an Exec card before. T&Cs of offer on AA page says miles not available if I had an Exec card within last 18 months, but wiki says any AAdvantge WE card prevents you from receiving miles. Thanks!
HofstraJet is offline  
Old Feb 15, 16, 4:44 pm
  #12  
 
Join Date: Sep 2004
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It goes by product type. So being that there are 4 products with Citi AA Gold, Platinum, Executive and Business for bonus purposes, here is your case:

Citi AA Executive is a whole different product from Platinum and Gold Citi AA credit cards. So if you have never had a Citi AA Executive, you will receive the signing bonus if you are approved.

Correct, having a Citi AA Gold World Elite card will not prevent you from getting the signing bonus if you get approved for the Citi AA Executive World Elite Card.
carlitos is offline  
Old Mar 2, 16, 10:17 am
  #13  
 
Join Date: Jul 2014
Posts: 150
So, Citi is giving me AA card offers in my Prequalified section with no 18-month language again... Been on a break since this sparked the whole Link X mini run a few months back, but thinking about going after it again. Anybody had luck with this recently?
dgilligan02 is offline  
Old Apr 9, 16, 8:26 pm
  #14  
 
Join Date: Jan 2012
Posts: 40
Citi AAdvantage?

Is it possible my mother sign up for a Citi AAdvantage card but use my AAdvantage number on her card? then add me as an authorized user? She really doesn't care to use the card for points, her company pays for AA tickets but she wants to be able to get into the Admirals club. I would then start using the authorized user card and collect the points and pay the bill.
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Old Apr 9, 16, 8:28 pm
  #15  
 
Join Date: Feb 2003
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Originally Posted by mab631 View Post
Is it possible my mother sign up for a Citi AAdvantage card but use my AAdvantage number on her card?
See the wiki (FAQ #7) for http://www.flyertalk.com/forum/citi-...ess-cards.html
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