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Old Jan 18, 2016, 12:49 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: ninim2200
This thread is a continuation of: Citi AA Executive [Late 2014 - 2015]

For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. [B]We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.

MOST CURRENT LINKS:
"American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 24 months"

CURRENT PUBLIC OFFER: 75k

1_ 75k Bonus Landing Page 7.5K Spending in 3 months. Here is the Application Page

2_75k Bonus 7.5K Spending in 3 Months Application Page No Landing Page.

3_75k Bonus 7.5K Spending in 3 Months Application Page No Landing Page.

4_75k Bonus 7.5K Spending in 3 Months Application Page No Landing Page.



EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.

Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.

Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.

Credit inquiry history
Some have reported more approval success with no more than 5 or 6 Experian inquiries within the last 6 months. And Citi credit reviewers have told some applicants that too many inquiries is a problem, even with an excellent credit score. Multiple inquiries from other banks seem to be especially problematic, because Citi can't see their current balances as easily. Other applicants have been approved with more inquiries, especially with a long term Citi tenure and a favorable income to debt ratio.

This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.


Getting around the $450 annual fee: Many people have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded; in practice you have 37 days. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers.

Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days. Leave a $450 balance and it will be zeroed out.

Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:

- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862
- [3/15] 15,000 bonus miles for spending $5k
- $450 Credit for spending $5k for next three statements

Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.

When do miles post? Usually two days after your statement closing date. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.


Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.

2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.Recently, Citi has been approving Exec cards but not giving the bonus, e.g. when there has been less than 18 months from the previous application. Therefore, (a) use an application link that does not list the 18-month wait requirement; (b) check the letter you get via UPS to see if it explicitly promises the bonus; if it's in the letter, it will be honored (c) if in doubt, call and ask.

2b) Another helpful post discussing timeframe for meeting min spend: 6279

3) Any expectation that Citi will do things that make sense is just plain silly. They won't.

Citibank Contacts/Resources
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). As of December 2015, authorized users have AC access (but not partner lounge access) even if they are not with the primary card holder.

For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules
Information on new authorized user AC lounge access: Citi Authorized User Admirals Club Benefit Terms

Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.

What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.

Direct phone number to Citi Fraud Prevention department: +18664705331

Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668

Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k (as low as 1k on some accounts YYMV)
Citi World elite Mastercards (including exec) 5k


Advice to those new to Citi American Airlines cards,

If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...-benefits.html
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Citi AA Executive MasterCard [2016-2017]

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Old Apr 9, 2016, 8:40 pm
  #16  
 
Join Date: Jan 2012
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Ok I guess part 2 of my question is can I apply for a AAdvantage card use my AA member number. Get the points, pay the bill and etc. Add my mother on as a authorized user and she can get into the admirals club? What if the very few times she isn't flying AA? Does she ever have to show her ticket or just show the Citi AA Executive authorized user card?
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Old Apr 9, 2016, 10:14 pm
  #17  
 
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Originally Posted by mab631
Ok I guess part 2 of my question is can I apply for a AAdvantage card use my AA member number. Get the points, pay the bill and etc. Add my mother on as a authorized user and she can get into the admirals club? What if the very few times she isn't flying AA? Does she ever have to show her ticket or just show the Citi AA Executive authorized user card?
If you get the Citi Executive card and add your mother ad an authorized user, she would be able to access Admirals Clubs, if she had the card with her, regardless of what airline she is flying. I've done the same for my mom
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Old Apr 10, 2016, 9:35 pm
  #18  
 
Join Date: Mar 2016
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Thumbs up

Originally Posted by dave_SEA
So, I applied Friday around noon (eastern) for the 50 K offer. Got approved right away. Today (Monday AM) I got a UPS next day air envelope from Citi. Inside was the approval letter- but no card. Letter said it will come later in the week. Kinds lame to go thru hassle and expense of sending next day air for just a letter.
Yep, applied on Friday 1Apr late in the day, instant approval, received "Your card should be arriving within 3 business days in a package from FedEx." On Wednesday, the 3rd business day I received an UPS overnight approval letter with the PIN saying your card should arrive soon. I received the card the next day FedEx overnight...
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Old Apr 10, 2016, 11:19 pm
  #19  
 
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Originally Posted by carlitos
It goes by product type. So being that there are 4 products with Citi AA Gold, Platinum, Executive and Business for bonus purposes, here is your case:

Citi AA Executive is a whole different product from Platinum and Gold Citi AA credit cards. So if you have never had a Citi AA Executive, you will receive the signing bonus if you are approved.

Correct, having a Citi AA Gold World Elite card will not prevent you from getting the signing bonus if you get approved for the Citi AA Executive World Elite Card.
Your post was from February, pretty sure after the update "American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months"
this is no longer possible?
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Old Apr 11, 2016, 9:45 am
  #20  
mia
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Originally Posted by tomasdev
Your post was from February, pretty sure after the update "American Airlines AAdvantage® bonus miles are not available if you have had a Cit Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months"
this is no longer possible?
What is no longer possible? Note that the exclusion statement has changed:

Card Offer
American Airlines AAdvantage ® bonus miles offer is not available if you have had a Citi® / AAdvantage® Executive World Elite™ MasterCard® opened or closed in the past 24 months.
...also note that the exclusion specifically mentions the Executive card. If you have opened or close another type of AAdvantage MasterCard in the last two years you should still be eligible to earn a bonus with this one.
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Old Apr 11, 2016, 7:40 pm
  #21  
 
Join Date: Jan 2014
Location: NYC
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Authorized User with no SSN?

My Admirals Club membership is expiring, and I'm considering this card as a way of renewing it for another year. As one of the benefits I've been looking at the AU AC access benefit -- I am considering getting this card and trying to add my girlfriend as an AU, but she is Canadian and has no US SSN. Is this possible? Does Citi ask for SSN when adding an authorized user, and are there any additional issues that would come up? If it's possible, then would it affect my credit score at all?
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Old Apr 11, 2016, 7:41 pm
  #22  
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No SSN asked for when adding for add'l cards during the initial online signup.
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Old Apr 11, 2016, 8:56 pm
  #23  
 
Join Date: Dec 2015
Location: DCA
Posts: 818
Originally Posted by asdf098
My Admirals Club membership is expiring, and I'm considering this card as a way of renewing it for another year. As one of the benefits I've been looking at the AU AC access benefit -- I am considering getting this card and trying to add my girlfriend as an AU, but she is Canadian and has no US SSN. Is this possible? Does Citi ask for SSN when adding an authorized user, and are there any additional issues that would come up? If it's possible, then would it affect my credit score at all?
If anything it might affect your girlfriends credit... they read you a disclaimer that says the account may be reported on the AU's credit report, but not sure how they would link it if she has no SSN. I've added two of my brothers as AUs on my Exec card, I'll have them check if it's showing up on their credit reports. I did not provide Citi with their SSNs.

Edit: Just confirmed with two of my AUs that it has not been reported on their credit reports.
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Old Apr 11, 2016, 9:11 pm
  #24  
 
Join Date: Jan 2014
Location: NYC
Programs: AA EXP, UA 1K, Hilton Diamond, Marriott Platinum
Posts: 223
Originally Posted by yosithezet
No SSN asked for when adding for add'l cards during the initial online signup.
Originally Posted by bodiddely
If anything it might affect your girlfriends credit... they read you a disclaimer that says the account may be reported on the AU's credit report, but not sure how they would link it if she has no SSN. I've added two of my brothers as AUs on my Exec card, I'll have them check if it's showing up on their credit reports. I did not provide Citi with their SSNs.

Edit: Just confirmed with two of my AUs that it has not been reported on their credit reports.
Thanks for the responses.

Do AUs see the primary holder's transactions / statements?
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Old Apr 11, 2016, 10:54 pm
  #25  
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Originally Posted by asdf098
Do AUs see the primary holder's transactions / statements?
Not unless you give them your login credentials.
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Old Apr 16, 2016, 2:00 pm
  #26  
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In the few _50 links that work for me, the 18m language is gone and they all say that the offer is only available for new accounts. On the "landing page" link I still see the 18m language, but the application page says offer is for new accounts only. What's the verdict on churning this? Every 18m, 24m, or never again?
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Old Apr 16, 2016, 3:58 pm
  #27  
 
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Originally Posted by TOMFORD
In the few _50 links that work for me, the 18m language is gone and they all say that the offer is only available for new accounts. On the "landing page" link I still see the 18m language, but the application page says offer is for new accounts only. What's the verdict on churning this? Every 18m, 24m, or never again?
Can you list the links that you are talking about, because i am not seeing what you are seeing.
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Old Apr 16, 2016, 4:23 pm
  #28  
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The links I am referring to are in the Wiki. For example, the links that starts with "Link _50" with _ being a letter.
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Old Apr 16, 2016, 5:37 pm
  #29  
mia
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Links A50, B50, C50, F50 and G50 will not load for me.

Link D50, E50 have the 24 month language

New accounts only is standard language that has nothing to do with churning. It notifies current Executive cardholders that they cannot earn 50,000 bonus points by spending $5,000 on their existing card account.
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Old Apr 17, 2016, 9:45 am
  #30  
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Oh I see. I guess 6 more months wait for me before my second exec card then... I just hope if I spend $5k+ in one day, cancel the card, I will still get the AF fee refund.
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